Does Deterioration of Aerodromes’ Economic Situation Influence the Level of Safety in Civil Aviation? What Can Be Done to Prevent It in Line with a Sustainable Transport Systems Approach?
Abstract
:1. Introduction
1.1. Background of the Research
1.2. State of the Art—Literature Overview
2. Effective Crisis Management and Identification of Potential Hazards
2.1. Human Factors
2.1.1. Poor Crisis Leadership
2.1.2. Deterioration in Human Capital
2.2. Non—Human Factors
2.2.1. Negligence of Rules and Procedures
2.2.2. Reduced Expenditure on Regular Maintenance
2.2.3. Restrictions in Service Availability
2.2.4. Persistent Pessimistic Economic Forecasts and Investors’ Moods
2.2.5. Decrease in Stakeholders’ Satisfaction
3. Risk Assessment (Economy versus Safety)
3.1. Criteria Determination
- all potential causes of damage to individual system components (the non-compliance mode determines what should be supervised or functions incorrectly),
- the effects that these incompatibilities may have on the system,
- the mechanism of failure,
- how to avoid the incompatibilities and/or mitigate their impact on the system.
- risk probability—P,
- risk severity—S,
- ability to detect the problem.
Index Value | Hazards’ Occurrence Probability | Criterion Description |
---|---|---|
1 | Improbable | Hazards’ occurrence is extremely improbable. Crisis, safety and sustainable management of very high quality. |
2 | Rare | Hazards’ occurrence is rare and does not pose a significant threat to the ongoing process. |
3 | Moderate | Hazard occurs from time to time, is unlikely but possible and you have to reckon with it. |
4 | Often | Hazard happens to occur and poses a significant threat. Restrictive action required. |
5 | Frequent | Hazard occurs repetitively, cannot be avoided. Crisis, safety and sustainable management of very low quality. |
Index Value | Hazards’ Materialization Severity | Criterion Description |
---|---|---|
1 | Meaningless | Air incident (if any), no fatalities or injuries; aircraft’s airworthiness maintained, air operation disturbed. |
2 | Minor | Annoyance, air incident, no fatalities, minor injuries; aircraft’s airworthiness disturbed or lost, air operation interrupted or aborted. |
3 | Moderate | Serious air incident because of a collision with a bird or vehicle in the ground traffic area or a collision with an obstacle or an element of aerodrome’s infrastructure—aircraft’s damage possible and repair required, people injured, air operations capability affected. |
4 | Significant | Serious incident or even air accident involving more than one aircraft because of a collision with a bird or vehicle in the ground traffic area or a collision with an obstacle or an element of aerodrome’s infrastructure—aircraft’s damage and repair, severe injuries; air operation seriously affected, air traffic services disturbed. |
5 | Catastrophic | Air accident sometimes involving more than one aircraft resulting from a collision with a bird or vehicle in the ground traffic area or a collision with an obstacle or an element of aerodrome’s infrastructure—aircraft’s damage and repair, multiple fatalities; air operation and air traffic services impossible. |
Index Value | Managerial Approach to Risks and Hazards | Criterion Description |
---|---|---|
1 | Interactive | This most integrated approach is proactive and advanced as it evaluates the hazards before, during and after the crisis. With the help of the information obtained in this process, it includes continuous organizational learning and self-control mechanism, all these based on sustainability approach. |
2 | Proactive | This type of approach precedes the interactive one as managers are aware of the long-lasting negative consequences of the economic crisis. Leading on from that, they acquire adequate information, determine risk and develop early warning systems. Special groups involved in risks and hazards management are established. |
3 | Solving | Management team is simply reacting to the hazard occurrence and does not try to predict it or prevent it in advance. However, the actions undertaken are adequate and basically solving the encountered hazard problem, and so minimizing its potential negative influence on safety. |
4 | Reactive | The reaction of managers is more usually caused by the hazard’s occurrence and connected with that substantial increase in its negative impact on safety. The actions are usually aggressive and, therefore, lacking proper analysis beforehand. Therefore, the probable destructive influence of the hazard’s occurrence is pretty high. |
5 | Avoidant | Managers try to avoid direct confrontation with the crisis and so the hazard’s occurrence, acting only if the exposure to the hazard eventually takes place and requires urgent measures to be implemented because of its strong adverse impact on safety. Otherwise, no action is undertaken. |
3.2. Risk Analysis and Evaluation
No | Component’s Name | Identified Hazard | Potential Consequences | Potential Cause | Corrective Actions | P | S | A | MRPN | |
---|---|---|---|---|---|---|---|---|---|---|
1. | Human factors | |||||||||
1.1 | Poor crisis leadership | Poor resource management | Deterioration of available equipment’s condition (devices/systems inside the passengers’ terminal, as well as those located and moving on the movement area/apron), immovables and infrastructure (including movement area, apron and maneuvring area: taxiways, runways); excessive energy consumption, no or inadequate energy consumption policy; no or inadequate investments. In effect decrease in operational safety—higher risk of traffic congestion or incidents. | Lack of people’s competence; human error; cost savings; incorrect resource allocation. | Implementation of valid rules and procedures; intelligent management; introduction of green project management in line with sustainability rules; long-term perspective; in-depth strategic analysis of resources enabling appropriate actions ensuring high-quality performance despite economic breakdown. | 4 | 3 | 4 | 48 | |
Poor process management | Wrong decisions in every field of management, resulting in the deterioration of working conditions and general decrease in human capital, which may result in an increase in the risk of probable accidents and incidents; Safety/Quality Management System breakdown in long time period; greater (than necessary) deterioration of enterprise’s economic situation. | Lack of people’s competence; human error; cost savings; incorrect long-term financial decisions. | In-depth strategic analysis of the value chain and processes in the value chain with regards to resources necessary for ensuring high quality of the processes. | 3 | 3 | 4 | 36 | |||
1.2 | Deterioration in human capital | Less cautious approach to duties | Higher risk of accidents and incidents; extended waiting time for check-in, boarding, safety check, etc., causing clients’ dissatisfaction; deterioration of company’s image, violence of sustainability rules; aircraft separation minima infringement. | Deterioration in working conditions and remuneration, resulting in motivation depression and generally more indifferent approach to duties. | Regular meetings with managers in order to track and control staff moods; constant training on the importance of a cautious approach to duties with stress on benefits for the staff, as well as other stakeholders. | 4 | 3 | 4 | 48 | |
Limited workforce training and development | Lower staff competences; human errors; decline in previous proficiency; no staff development; skills freeze; operational errors leading to incidents or even accidents. | Poor management; attempt to reduce costs; short-sighted management approach. | Management training on the importance of constant personal development even in times of crisis; search for possible low-cost development options to be proposed to staff members. | 5 | 4 | 4 | 80 | |||
Wrong work delegation | Higher risk of staff incompetence and so higher risk of accidents and incidents; staff incompetence in various (often operational) situations, shortages in staff skills and proficiency; incorrect or slower performance of assigned tasks; delays, urgent need to call for support staff; traffic congestion; aircraft safety minima infringement; safety risk. | Poor management, willingness to cope with shortages in staff by providing those employees who stay on board, with additional duties mismatching their competencies. | Competent staff appointment; HR managers training and scrutiny of resource allocation; diagnosis of on-hand capabilities and lacking ones. | 4 | 4 | 4 | 64 | |||
Deterioration in mental and physical health | Higher risk of less cautious approaches to duties and so higher risk of accidents and incidents | Assignment of tasks inappropriate to competences and experience; stress; excessive expectations; negative moods in the whole society resulting from the state of the pandemic and all its implications. | Medical coaching for the whole staff; collaboration with institutions dealing with health issues; incentives to make employees aware of everyone’s responsibility for their physical and mental health (team participation in some health programs gathering, in which everyone has to gather kilometers by riding a bike, etc., to win a prize for the company). | 3 | 3 | 5 | 45 | |||
Decrease in staff motivation | Higher risk of less cautious approaches to duties and so higher risk of accidents and incidents; incorrect or slower performance of assigned tasks; delays. | Deterioration in working conditions and remuneration; assignment of tasks inappropriate to competences and experience; stress; excessive expectations; poor management; no personal development possibilities. | Individual and team coaching; constant monitoring of staff needs and moods to meet the needs and provide necessary back-up if necessary to maintain high motivation. | 4 | 3 | 4 | 48 | |||
2. | Non-human factors | |||||||||
2.1 | Negligence of rules and regulations | Incompliance with technical regulations | Failure to conduct required inspections of available infrastructure (e.g., runway/taxiway surface condition, light checks), limited overviews of aircraft’s condition, less cautious approach to safety procedures, checklists, etc., irregular check of obstacles (high, condition) in the aerodrome’s area, excessive energy consumption. In effect, decrease in operational safety—higher risk of ground incidents and accidents during take-off and landing. | Pressure on cost-cutting and search for savings in every possible field; ignorance; failure to adhere to inspection intervals and their scope. | Implementation of valid rules and procedures; intelligent management; long-term perspective; correct traffic management. | 3 | 5 | 3 | 45 | |
Incompliance with environmental regulations | Persistent noise (sometimes during the curfew hours), deterioration of company’s image; collision with a bird or group of birds. Violence of sustainability rules. | Pressure on search for increasing revenues; indolence; ignorance of procedures. | Regular staff training on sustainable development (and 17 Sustainable Development Goals), aimed at making everyone familiar with sustainable development and the necessity of mutual engagement in environmental protection and the need for responsible actions of every single person. | 3 | 3 | 3 | 27 | |||
2.2 | Reduced expenditure on regular maintenance | Higher risk of equipment failures inside the passengers’ terminal, as well as of devices and vehicles on the movement area; decline of the service quality; delays; client dissatisfaction. | Pressure on cost-cutting and search for savings in every possible field; ignorance; failure to adhere to inspection intervals and their scope. | Set-up of a team responsible for scrutinizing cost management and verifying cost structure with consideration. | 3 | 4 | 3 | 36 | ||
2.3 | Restrictions in service availability | Less available services (internet, electronic sockets, shops, restaurants, rest areas, etc.) and their poorer quality (cleanliness, diversity, convenience); more dissatisfied stakeholders who may badly influence the ambiance of work and employee’s mental health, and so increase the risk of incidents or undermine the aerodrome’s image. | Decrease in investment on service improvement and maintenance; cost-cutting concerning services standards, diversity and availability. | Appropriate information management so that all possible stakeholders receive required, high-quality information providing reliable reasons for decrease in service availability, which would also refer to environmental issues. | 4 | 2 | 4 | 32 | ||
2.4 | Persistent pessimistic economic forecasts and investors’ moods | Further decrease concerning investments in goods (maintenance of owned equipment/systems, development—purchase of new ones) and people (training, management, non-financial benefits). | Uncertain pandemic situation resulting in many speculations concerning the future, a lot of them pessimistic ones as pessimistic information is more commonly taken up by media. | Regular team meetings and workshops with managers to have current insight into what employers feel and think to manage closely possible changes in the internal ambiance. | 4 | 3 | 4 | 48 | ||
2.5 | Decrease in stakeholders’ satisfaction | Decrease in the number of air connections proposed and their frequency; poor aerodrome’s image; resignation from further cooperation by some stakeholders, in effect further deterioration of economic situation. | Poor crisis leadership and all its consequences; lack of stakeholder management. | Set-up of a team responsible for stakeholder management to outline concrete information strategies with regards to specific stakeholder’s groups. | 4 | 2 | 4 | 32 |
4. Discussion
5. Conclusions
- 1.
- every decision, especially the ones referring to cost-cutting and the reorganization of any kind, ought to be carefully analyzed;
- 2.
- regular monitoring of staff moods but also of other stakeholders should be undertaken;
- 3.
- executives shall work on their communication skills to become capable of informing, in a polite and non-aggressive manner, about thorny issues, such as the necessity of taking on additional responsibilities without extra remuneration;
- 4.
- sustainability should remain the primary goal despite the crisis, and adequate training about Sustainable Development Goals (SDGs) shall be delivered;
- 5.
- taking a closer look at reasons for every specific hazard individually shall be an obligatory action of the crisis management team to reduce their possible negative impact on safety;
- 6.
- 7.
- greater care to proper human resource management should be taken.
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
References
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No | Component’s Name | Potential Incompatibility | Expert No 1 | Expert No 2 | Expert No 3 | Expert No 4 | Expert No 5 | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
P | S | W | P | S | W | P | S | W | P | S | W | P | S | W | |||
1.2 | Determination in human capital | Limited workforce training and development | 4 | 4 | 5 | 4 | 4 | 3 | 5 | 4 | 4 | 5 | 3 | 5 | 4 | 4 | 1 |
Wrong work delegation | 3 | 3 | 5 | 3 | 4 | 4 | 5 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 1 | ||
2.1 | Negligence of rules and regulations | Incompliance with environmental regulations | 2 | 4 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 3 | 4 | 4 | 4 | 2 |
No | Identified Hazard | MRPN |
---|---|---|
1 | Limited workforce training and development (1.2) | 80 |
2 | Wrong work delegation (1.2) | 64 |
3 | Poor resource management (1.1) Less cautious approach to duties (1.2) Decrease in staff motivation (1.2) Persistent pessimistic economic forecasts and investors’ moods (2.4) | 48 |
4 | Deterioration in mental and physical health (1.2) Incompliance with technical regulations (2.1) | 45 |
5 | Poor process management (1.1) Reduced expenditures on regular maintenance (2.2) | 36 |
6 | Restrictions in service availability (2.3) Decrease in stakeholders’ satisfaction (2.5) | 32 |
7 | Incompliance with environmental regulations (2.1) | 27 |
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Dudek, E.; Pietrzak, M. Does Deterioration of Aerodromes’ Economic Situation Influence the Level of Safety in Civil Aviation? What Can Be Done to Prevent It in Line with a Sustainable Transport Systems Approach? Energies 2022, 15, 97. https://doi.org/10.3390/en15010097
Dudek E, Pietrzak M. Does Deterioration of Aerodromes’ Economic Situation Influence the Level of Safety in Civil Aviation? What Can Be Done to Prevent It in Line with a Sustainable Transport Systems Approach? Energies. 2022; 15(1):97. https://doi.org/10.3390/en15010097
Chicago/Turabian StyleDudek, Ewa, and Maria Pietrzak. 2022. "Does Deterioration of Aerodromes’ Economic Situation Influence the Level of Safety in Civil Aviation? What Can Be Done to Prevent It in Line with a Sustainable Transport Systems Approach?" Energies 15, no. 1: 97. https://doi.org/10.3390/en15010097
APA StyleDudek, E., & Pietrzak, M. (2022). Does Deterioration of Aerodromes’ Economic Situation Influence the Level of Safety in Civil Aviation? What Can Be Done to Prevent It in Line with a Sustainable Transport Systems Approach? Energies, 15(1), 97. https://doi.org/10.3390/en15010097