1. Introduction
With the development of the social economy, the demand of human activities for water resources is increasing day by day, and the contradiction between supply and demand of natural water resources is becoming more and more severe [
1]. At the same time, human behavior has a very serious impact on the natural ecological water circulation system [
2]. Recycled water was developed as early as 19th century, but recycled water can only be used for agricultural irrigation before 1990 because of backward wastewater treatment technology [
3]. With the development of analytical methods, microbiology, the discovery of water-borne diseases, recycled water technology is getting better and better. With the continuous improvement and development of sewage treatment technology, the quality standard of recycled water has been continuously improved, and the recycled water in some countries and regions has even reached the standard of drinking water [
4]. Although sewage treatment technology is more and more advanced and the quality standard of recycled water is higher, there are still many urban residents who refuse to use recycled water [
5]. Many scholars have studied this issue from different perspectives [
6,
7,
8]. Some scholars have found that technology is not the biggest obstacle for the promotion and popularization of recycled water, but the resistance and rejection of urban residents towards the use of recycled water [
9,
10,
11]. Governments and relevant environmental organizations have undertaken much publicity and education among urban citizens, so as to encourage them to use recycled water actively. At present, publicity and education mainly focus on improving urban residents’ awareness and perception of recycled water, while ignoring the individual’s psychological feelings [
12]. That is to say, the current publicity and education has only achieved the goal of “knowing the reason” but neglected the importance “to touch the emotion of the public” [
13]. Schmuck P and Schultz W P have studied the effect of psychological factors on sustainability, and sustainable behaviors [
14]. The author proves that psychology plays an important role in promoting sustainable values, faith, attitudes and behaviors. Gifford R narrated the progress, potential and challenge of environmental psychology, which has confirmed the important effect of psychology on sustainable development [
15].
What is emotion? Emotion refers to the degree of psychological connection of individuals to different things. Emotion includes positive and negative emotions. When the objective things meet the individual’s psychological expectations, then there will be positive emotions such as love, happiness and pleasure. By contrast, when objective things violate the individual’s psychological expectations, it will generate negative emotions such as sadness, anger and disgust. The emotional variables in this study refer to the positive or negative psychological state of the individuals for recycled water. It should be noted that emotions in this study are different from sentiment. Affection and emotion has different connotation. Emotions are often random, temporary, and more explicit. They are based on individual behavior intentions. However, sentiment is permanent, stable and implicit, which is based on the relationship between individual and external objective things. As a result, the emotions in this study emphasize the long-term and stable psychological state of the actors in the use of recycled water [
16].
To a certain extent, cognitive factors and emotional factors can affect the recycled water reuse behavior of urban residents, but their connotations and mechanisms are quite different. Cognitive variables refer to the understanding degree of urban residents about recycled water reuse [
17,
18]. Cognitive variables have very limited and temporary influences on individual psychological awareness. The emotional variables are the psychological state of an actor’s worries and concerns about the current situation of water resources and the urgent behavior intention for the use of recycled water. Compared to the increasing shortage of water resources, urban residents’ awareness of recycled water is getting stronger, but only a small proportion of urban residents can really transform this recognition into actual recycled water reuse behavior. The key is that this kind of cognition does not cause emotional resonance or emotional response at the psychological level [
19]. In the theory of Nerb and Spada [
20], it is believed that when people face environmental problems, their perception of the environment will stimulate an individual’s environmental emotions, and the emotion will have influences on the occurrence of pro-environmental behavior. The core of the theoretical model is to assume that the influence of all cognitive activities on pro-environment behavior does not occur directly, but through the mediation of emotional factors [
21]. Then, we can find out whether the cognitive variables of urban residents for recycled water can stimulate individual emotional variables, and then lead to the occurrence of their actual recycled water reuse behaviors, and whether the emotional variables play a mediating role between cognitive variables and actual behavior. If yes, then do positive emotions and negative emotions have same influences on recycled water reuse? This is the main purpose of this paper.
In the research of influential factors of pro-environment behavior, most scholars focus on two aspects, namely, the impact of demographic variables on pro-environment behavior, and the impact of psychological factors on pro-environment behavior. Psychological factors mainly include individual cognitive factors and individual emotional factors. The existing literature often considers that individual cognitive factors are the main variables affecting pro-environment behavior, and basically ignores the influence of emotional factors [
22,
23]. Almeida et al. found that there was no significant correlation between individual environmental cognitive level and actual pro-environmental behavior [
24]. The research of Kanchanapibul also shows that environmental emotion has a greater impact on individual’s environmental behavior than environmental cognition [
25]. Some studies also show that even though some urban residents have less environmental knowledge, they still do not affect their love and concern for the environment. Therefore, cognition and emotion are two independent variables, and their influence mechanism and process on pro-environment behavior are different. Triandis proposed the Interpersonal Behavior Theory (TIP) [
26], which holds that the formation of any behavioral intention includes three main factors, namely, cognitive factors, social factors and emotional factors. Among them, the influence of emotional factors on specific behaviors is greatly affirmed. According to modern psychological research, the main factors determining individual behavior include three aspects: the cognition and concept of objective things; the emotion generated by objective things; and the conscious attitude of the actor.
In the existing literature, more and more scholars have realized it is necessary to add emotional factor to the behavioral theory model as an independent variable. However, up to now, most behavioral theory models, including rational behavior theory, planned behavior theory [
27], normative activation model [
28,
29] and technology acceptance model [
30] have neglected the influence of emotional factors on individual behavior. Some scholars have studied the factors that affect an urban resident’s recycled water reuse behavior, including risks, objectives, guiding policies, etc. [
31,
32]. However, it should be noted that this analytical framework is static and discontinuous, and it regards the occurrence of individual behavior as an isolated behavior only subjectively, while ignoring the dynamic development process of its behavior occurrence, that is, recycled water reuse. It only focuses on the formation of recycled water reuse behavior, while neglecting the continuity of recycled water reuse behavior. The stability of any behavior is not formed in a short time, especially the reuse of recycled water. It needs to go through different stages from the initial short-term, accidental, conscious behavior process to the final stable, sustained, unconscious automated behavior mode. At each stage, the influence of cognitive variables and emotional variables on their behavior is different [
33]. In this paper, it tries to put cognitive factor and emotional factor into one process, and this process includes three stages, namely, the initial stage, formation stage and continuous stage of recycled water reuse behavior. With this theoretical framework, this paper illustrates the initiation, formation and continuing process of urban residents’ recycled water reuse behavior.
The research objectives mainly include three aspects: firstly, whether the perception of recycled water can activate their emotion towards recycled water; secondly, whether positive emotions and negative emotions have the same effect on the initiation, formation and continuity of recycled water reuse behaviors; and thirdly, whether emotional factors can have significant mediate the effect on perception of recycled water on recycled water reuse. Based on these goals, we plan to establish theoretical model and make research assumptions.
2. Research Model and Hypotheses
So far, many scholars have analyzed the influencing factors of urban recycled water reuse behavior from different perspectives, including environmental education, social trust, risk factors, geographic space etc. [
34,
35,
36,
37]. Many scholars have studied the recycled water reuse behavior with Internet and big data. It should be noted that the above research [
38,
39] often subjectively regards the recycled water reuse behavior of urban residents as an isolated behavior, while it ignores the dynamic development process of its behavior. This problem is very common in the study of pro-environmental behavior. For example, Willis et al. [
40] found that the behavioral attitude of citizens towards water resources has a significant impact on the actual water-saving behavior, but Chang [
41] believes there is no significant relationship between the two factors. We think the main reason is that researchers neglect the different stages of development of water-saving behavior of citizens. Thus, this study draws on the model of goal-directed behavior (MGB) proposed by Perugini and Bagozzi [
42], which divides the individual’s pro-environment behavior into different stages, and introduces a new variable in the model, namely, individual behavioral intention. Perugini and Bagozzi believe that behavioral behavior intention is not the same as behavioral tendency. Behavioral behavior intention refers to a mental state of an individual’s recognition, acceptance, willingness and hope for a particular behavior. To a certain extent, it is weaker than behavioral tendency. If behavioral tendency is defined as “going to do, plan to do and will do”, then behavioral intention is defined as “willing, pleased and hope”.
In addition, for some specific behaviors, many scholars tend to divide an individual’s emotional experience into two distinct dimensions, positive and negative emotional dimension, which is called the dichotomy of emotion [
43]. Many works in the literature have studied the influence of environmental emotion on pro-environmental behavior based on this theoretical framework. For example, the researcher Meneses [
44] has studied the influence of positive and negative emotions on recycling behavior. The results show that positive emotions have a greater impact on recycling behavior.
According to the above research literature, this study divides the urban resident’s recycled water reuse behavior into three stages: behavioral initiation, behavioral formation and behavioral sustainability. The behavior initiation stage is symbolized by the formation of urban residents’ behavior intention for recycled water reuse; the behavior formation stage is symbolized by the urban residents’ actual recycled water reuse behavior; and the behavior continuity stage is symbolized by urban residents’ behavior habits of recycled water reuse. At the start-up stage of recycled water reuse, if urban residents are used to using natural water resources, it would be a big obstacle for encouraging them to use recycled water. According to the relevant psychological research, when the behavior subjects are facing a new environment, most people will generate a habitual behavior pattern, that is, to deal with things based on the original way of thinking habits [
45]. Therefore, urban residents are more likely to use natural water resources instead of recycled water.
Under this kind of circumstance, urban residents’ recognition of recycled water have direct effect on the initiation of recycled water reuse behavior. At the stage of the formation and stabilization of recycled water reuse behavior, both positive (including joy, happiness, pride, optimism) or negative (disappointment, sadness, regret, anger) emotions toward recycled water reuse behavior can be found. According to Lally’s research [
46], with the repetition of a particular behavior, the influences of cognitive factors on this behavior will decrease gradually, while the influence of emotional factors on the sustained behavior will become increasingly significant. Therefore, in the formation and continuation of recycled water reuse behavior, emotional variables become the most important factor and driving force. Therefore, this study intergrates cognitive variables and affective variables into one unified framework of the behavior occurrence process on the basis of the time dimension (initiation, formation and continuity of recycled water reuse behavior). On this basis, a theoretical model of the influence mechanism of cognitive variables and affective variables on urban residents’ recycled water reuse behavior can be established, which is shown in
Figure 1. The research hypothesis is formed according to the logical relationship of all variables in this model.
The research purpose is to determine whether urban residents’ awareness of recycled water can stimulate their emotions toward recycled water, and achieve the formation and sustainability of recycled water reuse behavior, and how this process occurs. Except for cognitive factors, emotional factors also have a greater impact on the formation and sustainability of individual pro-environmental behavior. Both cognitive factors and emotional state can affect the formation of individual behavior. It is necessary to clarify how these two different factors affect the ultimate performance of the target group jointly. Therefore, the author of this study have proposed the below hypotheses:
Assumption 1: Perception of recycled water reuse has a positive and significant effect on behavioral intention of recycled water reuse.
Assumption 2: Perception of recycled water reuse can stimulate positive emotions of urban residents for recycled water.
Assumption 3: Perception of recycled water reuse can stimulate urban residents’ negative emotions about recycled water.
Assumption 4: Behavioral intention of recycled water reuse has a positive and significant effect on recycled water reuse behavior.
Assumption 5: Recycled water reuse behavior has a positive and significant impact on the habits of recycled water reuse.
Assumption 6: The positive emotions come from the use of recycled water have a positive and significant impact on behavioral intention of recycled water reuse.
Assumption 7: Positive emotions of recycled water have a positive and significant impact on recycled water reuse behavior.
Assumption 8: Assumption 8: Positive emotions of recycled water have a positive and significant effect on habits of recycled water reuse.
Assumption 9: Negative emotions of recycled water have a positive and significant effect on behavioral intention of recycled water reuse.
Assumption 10: Negative emotions of recycled water have a positive and significant impact on recycled water reuse behavior.
Assumption 11: Negative emotions of recycled water have a positive and significant effect on habits of recycled water reuse.
5. Discussions
This paper studies the interrelationship among six variables of recycled water cognition, behavior intention for recycled water reuse behavior, recycled water reuse behavior, habits of recycled water reuse behavior, positive emotions of recycled water and negative emotions of recycled water. On this basis, a theoretical model of the influence mechanism of cognitive variable-affective variable on urban residents’ recycled water reuse behavior is proposed. The interaction between variables in the model is proved based on the research results.
According to form 12, it can be seen that assumption 6, assumption 10 and assumption 11 are not approved, and so it can be concluded that, firstly, positive emotion does not have significant influence on behavioral intention of recycled water reuse, so I deleted the “Positive Emotion→Behavioral Intention of Recycled Water Reuse” in
Figure 1. Secondly, negative emotion does not have significant influence on behavioral intention of recycled water reuse, so “Negative Emotion→ Recycled Water Reuse Behavior” was deleted. Thirdly, negative emotion does not have significant influence on habits of recycled water reuse, so “Negative Emotion→Habits of Recycled Water Reuse” was deleted, and that is why we got
Figure 5.
As shown in
Figure 5, the paths listed in the model are all significant and proved influence paths. Meanwhile, after making comparisons regarding to the mediation effect of all paths, this shows the mediation effect of path 3 (perception of recycled water reuse→positive emotion→habits of recycled water reuse). Therefore, it can be concluded that positive emotion can significantly mediate the effect of perception of recycled water on the continuity of recycled water reuse. In other words, although positive emotions do not have a significant effect on the behavior intention of recycled water reuse, positive emotions play critical role in the continuity of recycled water reuse. According to the model, urban residents’ perception of recycled water can stimulate two different emotions (positive emotions and negative emotions), but the two emotions have different effects on the initiation, formation and sustainability of recycled water reuse behavior. On the whole, urban residents’ perceptions of recycled water has a significant effect on the formation and sustainability of recycled water reuse behavior, but positive emotions must be turned into mediation first; that is, the effect of urban residents’ perception of recycled water does not have a direct effect on recycled water reuse behavior, but take effect through positive emotional factors.
The theoretical model of cognitive variable-affective variable’s influence on urban residents’ recycled water reuse behavior is an improvement and extension of the traditional behavioral theory model. The behavioral theory models we have in the past (including planning behavior theory, normative activation model, etc.) hardly take the influence of emotional factors on individual behavior into consideration, and the research in this paper will contribute to this. Secondly, this study divides urban residents’ emotions toward recycled water into two dimensions, namely, positive emotions and negative emotions. The influence process of cognitive variables and affective variables on recycled water reuse behavior has been verified through structural equation path coefficient and mediation effect and conclusions are made as following:
Conclusion 1: Urban residents’ perception of recycled water can stimulate the emotional factors of recycled water significantly, including both positive environmental emotions and negative emotional factors. Comparatively speaking, cognitive variables have a more significant effect on stimulating positive emotions.
Conclusion 2: Although perception of recycled water can stimulate both positive and negative emotional factors, positive and negative emotions have significantly different effect on the initiation, formation and sustainability of recycled water behavior. Form 15 was obtained based on the information in Form 11, Form 15 is used to illustrate the effect of positive emotions and negative emotions on the behavior of recycled water reuse. As shown in
Table 15, positive and negative emotions have different effects on recycled water reuse. With the deepening of recycled water behavior, negative emotions have a certain effect on the initiation of recycled water reuse behavior, but the effect on the formation and sustainability of recycled water behavior is not obvious. On the contrary, positive emotion has no significant effect on the initiation of recycled water reuse behavior, but it has a significant effect on the formation and sustainability of recycled water reuse behavior. That is to say, with the deepening of recycled water reuse, the effect of negative emotions is gradually weakened, while the effect of positive emotions is gradually strengthened.
Conclusion 3: Compared with negative emotional variables, positive emotions have a greater effect on individual’s recycled water reuse behavior. Positive emotional variables have a greater mediating effect on strengthening the influence of cognitive variables on recycled water reuse behavior. In other words, positive emotions play a vital role in the sustainability of recycled water reuse.
The conclusions in this paper have positive significance for the government in making policy about recycled water reuse, and many related policies have stressed the importance to improve urban residents’ perception of recycled water, and emphasized encouraging urban residents to use recycled water through economical approaches or political approaches. However, they have neglected the emotional factor of urban residents toward recycled water, especially positive emotions. From the conclusion of this paper, it can be seen that positive emotions have a significant effect on the continuity of recycled water reuse, so policy making should tend to improve urban residents’ positive emotions toward recycled water.
This paper provides a new way of thinking for urban residents’ recycled water reuse behavior. Perceptional and emotional factors are integrated into one unified framework of behavior occurrence process based on the time dimension. This explains the initiation, formation and sustainability of urban residents’ recycled water reuse behavior based on this theoretical framework. Although the theoretical model in this paper is based on the specific variable of recycled water reuse behavior of urban residents, it can provide inspiration and reference for general pro-environmental behavior, pro-social behavior, and even altruistic behavior. It clarifies the relationship of perception-emotion-behavior-behavior sustainability; that is, emotion is the link and connection between cognitive factors and specific behavior. Although individual cognitive factors have a certain effect on specific behavior, it is essential to maintain an individual’s pro-environment behavior in a sustainable and stable way. As for the issue as to whether the theoretical model has more stable applicability in the general prosocial, pro-environment and altruistic fields, further analysis and verification are required in the future.