2. Literature Review
A vast literature has confirmed that, in several economies, sustainability is a prevailing key problem, particularly in the agri-food industry [
9,
10,
12,
13,
14,
15]. Furthermore, regarding sustainable food consumption, several attributes are found to be connected to the differentiation of products, thus, assisting and enabling agri-food ventures to increase the value of their respected commodities [
12,
14,
15,
16,
17]. In addition to that, those organizations that demonstrate the triple bottom approach (caring for people, the planet, and profit) by being ethical, social, and environmentally responsible reflect a higher corporate image [
14,
18,
19]. Nonetheless, the consumers’ psychology and their input are still understudied. The work of Haque et al. [
14] carried out in a similar dimension, primarily focused on “amenable to reduce food selection options available in order to offer increased sustainable alternatives” while giving very little scope and detail about why the consumers would/would not be willing to consume sustainable/organic items. Thus, there is a need to explore the in-depth themes that reflect the consumer psychology of two types: (a) those in favor of sustainable consumption and (b) those opposing sustainable consumption practices.
Haque et al. [
14] argued that there is still no agreement on a widely accepted definition of sustainability. Equally, the concept of sustainable food has not been studied under one standard approach [
10,
20]. From the lens of food production, there are several products that are marketed as sustainable items by showing ethical and/or environmental aspects. Labels and certifications are also used to show their credibility so that consumers can easily identify them [
21,
22]. Some consumers might buy but still may not buy those items. The useful truth must be explored to know the consumer’s psychology behind or against decisions. Interestingly, “per current status, there is no omnibus label for sustainable food, but rather reflected in ethical, social, and environmental elements being the focal point for any scheme is expressed in fairtrade, organic, or eco-labels” [
15]; cited from Haque et al. [
14].
Discourses on behavior-change intervention have also reinforced the centrality of the food consumer stakeholder as the main actor behind the slow pace of growth of this important industry [
3,
4,
6,
7]. Indeed, notable strands of sustainable food consumption scholarship have emerged to promote awareness and behavior change include: (1) Consumer-behavior research focused on closing the attitude-behavior gap [
23,
24,
25] and (2) Green nudges studies [
11,
26,
27,
28,
29,
30,
31]. These efforts notwithstanding, it is arguable that strategies based on the ‘attitude-behavior gap’ and ‘green nudges’ research aimed at promoting the patronage of sustainable food products appear ineffective in the short term, as their impact on the market share of the sustainable food industry has been minimal [
7,
32]. Therefore, the sense of optimism that heralded mainstreaming of sustainable food products into the mainstream environment of supermarkets has not significantly engendered sustainable consumption. This situation serves to remind researchers and practitioners about the dynamic and complex nature of consumer behavior and the need to explore research avenues beyond attitude-behavior gaps and nudges to promote sustainable consumption.
Consumers frequently like to associate themselves with sustainable items reflecting higher concern for society, healthy food, or commodities exhibiting greater fairness towards food producers [
14,
33]. Worldwide, there is an increased awareness of consumption patterns escalating the demand for the production of sustainable items [
14,
34,
35]. Globalization has significantly influenced the expansion of the market by reducing boundaries for the exchange of information and goods and services [
15]. Yet, it is not free from the challenges it has brought to sustainable consumption. In fact, it could be argued that globalization is one of the hurdles to uniform sustainable consumption practices in the country. However, there are arguments proposed by the champions in favor of globalization that global consumers have higher market awareness and enable the promotion fairtrade practices [
36,
37,
38,
39,
40]. Yet, from the extracted literature at hand, we could not find a study that has examined the reasoning behind being for or against sustainable consumption. The consumer’s psychology in this regard is still understudied.
A plethora of studies has focused on environmental sustainability while primarily concentrating on the specific dimension of sustainable food consumption [
15]. A wide range of studies found that “sustainability has mainly focused on environment-friendly consumption and the consumption of organic products” [
1,
41,
42,
43]. Criticism about the organic sector is that it has still failed to capture a large segment of the market despite having the potential. Thus, our study is an attempt to investigate the reasoning behind the failure of organic items being unable to capture their potential. Yet, few attempts are carried out by research academics that explore fairtrade as a facet of ethical consumption [
44,
45] or animal welfare [
41,
46].
The work of Sidali and Hemmerling [
47] found that consumers often have higher expectations from the producers to produce sustainable products. Yet, consumers themselves take little or no initiative to travel a long distance to purchase and consume sustainable food. For example, the work of Sirieix et al. [
48] revealed that, for seasonal items, consumers are not very enthusiastic about travelling long distances; they would instead consume the items that are easily accessible. However, we are looking to explore the reason reflecting consumer psychology about the sustainable food available in the supermarket, which is closer and easily accessible. We attempt to understand the reason for favouring or opposing it.
3. Methods and Materials
Four months (from November 2018 to February 2019) of data was gathered by means of nationwide data collection from UK supermarket Fairtrade consumers. Participants were screened to capture respondents that were responsible for the majority of food purchases for their household and that had purchased sustainable food within the previous three months. We used an online consumer survey circulated through the SurveyMonkey platform. This technique enabled us to gather a large response set while providing the convenience of time flexibility in the participation process to the target audience. Networking and connections played a pivotal role in the attainment of loyalty card data from the UK supermarkets. The use of networking and connection is a handy and credible approach in social science research [
49,
50]. This technique also enabled us the filtering and identification of specific participants primarily responsible for most of their household shopping and particular items consumed by those individuals. Furthermore, the cluster sampling strategy was also incorporated to ensure the aim of a large-scale survey to delimit the regional specification and enhance the geographical spread of the sample. The regional delimiting technique is also a credible and valid approach previously used in social science studies [
51,
52]. Thus, the spread of this sample covered six regions in the UK (the East of England, Northern Scotland, Scottish Borders, Northern Ireland, Wales and the West of England, and Southern England).
The cluster sampling technique enabled us to attain fair representation [
51] through regional quotas, therefore, 16% of each regional quota representation was attained. Interestingly, a total of 1601 usable questionnaires were returned and completed, indicating a 58% response rate (which is adequate and acceptable in drawing a fair conclusion). It also helps in the attainment of an appropriate sample size ratio [
14,
49]. Moreover, the selective extrapolation method used in this study is effective in avoiding non-response bias [
53]. Frequently, in qualitative studies, the sample size is not about numeric quantification because it is to understand the hidden embedded themes in-depth [
49]. The focus is more on the useful truth rather than the factual truth [
54,
55].
The survey questions were partly adapted from a study by Sidali et al. [
15] but it was conducted in English. We asked for the views of survey participants on which food industry stakeholders ought to be directly responsible for ensuring or deciding that sustainable food alternatives be made available on the consumer market. The survey featured an open-ended question to enable researchers to undertake a thematic analysis of whether governments have the approval of shoppers to reduce food choices by requesting food producers and retailers to selectively offer sustainable healthy food products. A dichotomous question was asked to elicit consumers’ readiness to back a government proposal for choice editing in favor of sustainable foods and to allow them to give the rationale behind their respective positions. Subsequently, the survey enquired of respondents an estimate: “By discounting price, how much of your shopper freedom in terms of food selection options are you ready to surrender to enable your favourite supermarkets to supply sustainable healthy foods?” Data of 1601 respondents were used in the analysis. The study employed qualitative analysis of free-text comments in a UK nationwide survey on sustainable healthy food consumption using inductive thematic analysis. The responses were saved in an Excel spreadsheet. We used Bar Diagrams to visually represent the agreement and disagreement of the consumers. This was followed by Pro Word Cloud to visually present the main themes drawn from the agreed and disagreed consumers.
4. Qualitative Analysis and Discussion
Following the section above that highlights our data choice and methods, here we critically discuss the qualitative findings. The results are examined and discussed using the extant literature as the basis to confirm or contradict existing scholarship. We established from the results that there is a split opinion among consumers, as categorized into two: (a) in favor, and (b) against the idea that the government be allowed to reduce consumer food choice (See
Figure 1).
The qualitative analysis involved a thematic analysis of consumer opinions on whether the government should be given the right to edit consumer food selection options by encouraging food producers and retailers to offer to the market only sustainable healthy food products. Out of the sample of 1598 responses, 712 (44.6%) agreed that the government should be given the right to edit consumer food selection options by encouraging food producers and retailers to offer to the market only sustainable healthy food, while a majority of 886 (55.4%) disagreed (See
Figure 1).
Of the majority who disagreed or discouraged food choice reduction intervention, the main thematic responses were “Freedom of choice”; “Individual choice to decide and responsibility”; “Producers to be encouraged to develop sustainable products”; “Need for education”; “Consumers have power”; “Consumers should be made to fund health conditions they develop from unhealthy food.”; “Government should fund the production of sustainable foods”; and “This will lead to less competition within the market” (See
Figure 2).
The in-depth exploration of the emerged themes revealed that opposing the idea of forced choices meant that consumers have no freedom to select their preferred choices. Thus, many disagreed by supporting that freedom of choice is an important aspect. The exerted force is still a force without one’s own willingness, even if it is meant to be healthy and sustainable. Another theme evident from the disagreed phenomenon was the final decision and responsibility component. This indicates that the final decision and responsibility of selecting the food from the shelves should be with the consumers. They should be deciding upon what is right or not for them. A third theme emerged about why consumers should be forced to change their choice. The burden of sustainable behavior should not be solely on the consumer, instead, the produced should be forced to produce sustainable items. If non-sustainable items are on the shelves, consumers will buy them because they are inexpensive. Thus, the producers should be held responsible to develop and produce sustainable items. The burden of sustainable consumption should not be on the consumers, but the burden of sustainable production should be on producers.
Another interesting argument that emerged from those who oppose the idea is that government should start educating people before imposing ideas of consumption. People would switch to sustainable items when they have awareness of the benefits and needs of sustainable consumption. There was also a theme that consumers have the power and should always be empowered to make the decision about consumption. Such thoughts emerged from the notion that money and purchasing power lies with the consumers so they should make the choice whether to consume any item or not.
Another theme emerged that is more of a suggestion from those who disagreed with the imposed idea of sustainable consumption, which is that such consumers who do not want to reduce their non-sustainable consumption pattern should be asked to make health donations. This would at least balance out the sustainable act/behavior to a larger extent. On the other hand, the argument also emerged that if the government wants the consumers to adopt sustainable consumption behavior, then they should fund production of sustainable foods. Perhaps that will make it less expensive and easier for consumers to buy.
The last theme that emerged was that the forced choice upon the consumers will also mean that all the producers are producing sustainable items, which is again a threat to competition. Competition keeps businesses active and dynamic, while the possibility of competition shrinking is likely because of such decisions. It is good to have competition because it benefits the consumers and producers. Therefore sustainable consumption should not be forced to keep the competition alive.
The discussion based on the present qualitative findings in the light of the literature at hand shows that sustainable consumption is a consistent yet progressive challenge that is evident in the sustainable food sector. Despite the governmental efforts and enhanced social awareness among the consumers through digital and other platforms about organic and sustainable consumption, there is still higher reluctance among the consumers toward sustainable food. Thus, our findings to a large extent aligned with previous studies [
6,
7,
50,
56]. The qualitative findings also revealed that there is an argument that there is very little variety of sustainable consumption items and accessibility in many retail outlets; supermarkets, for example, are substantially lower in organic and/or sustainable items, which further proves to be a hurdle in developing taste and preference for sustainable food consumption. Hence, the findings of the present study partially support the previous work of [
1,
2,
3,
4].
However, for those who agreed or encouraged food choice reduction intervention, the main thematic responses were “Food industry’s notorious for selling unhealthy food”; “Need to keep the price of sustainable products down.”; “Government should legislate.”; “All food sold should be whole natural food.”; “Retailers should produce more healthy food as obesity is a problem.”; “Healthy food is good for us.”; “Government’s obligation.”; and “GMO foods, foods are grown using artificial methods, harm the environment and humans.” (See
Figure 3).
On exploration of the reasons behind the agreement, it is evident that participants believe that the food industry has been notorious for selling unhealthy food. Thus, forcing the development of sustainable consumption patterns would also drive the food producers to give up on their unhealthy food production process and invest in sustainable practices. Interestingly, there emerged a theme about prices, which is more of a suggestion that sustainable product prices should be kept lower because organic products prices are higher which discourages the consumers from buying them. Thus, the government control of reducing non-sustainable choices in favor of sustainable items would also include a reduction in the prices of sustainable items. Another theme evident along similar lines is that government should legislate and regulate the prices and patterns in the food industry. Such legislature of monitoring would enable the consumers to have healthy food choices while the producers would also develop healthy food processing and production practices. Interestingly, some of the participants stated that all unnatural foods should be removed from the shelves and replaced with whole natural food. If there were no such choice of selection between natural and unnatural existing and only natural food were on shelves, the consumers would automatically develop a sustainable consumption pattern.
The participants advocating sustainable food choices stated that obesity is a big problem, thus retailers should be urged to produce more healthy items to promote sustainable consumption patterns and behaviors. Another reasoning that emerged from the supportive group in the study is that healthy food is good for consumers, so, therefore, even if it is forced, it is for the benefit of the consumers.
Interestingly, some respondents stated that it is the obligation of the government to impose sustainable practices. They should play an active role in the process. Lastly, the argument also emerged that switching to sustainable consumption is essential because artificial methods of grown goods (inorganic food) are harmful to humans as well as the environment. Thus, there should be sustainable consumption practices, and it should be strictly imposed on all stakeholders for the betterment of societies and communities. The work of Mauri et al. [
56] revealed that in the UK, the government has now included calories in restaurant menus. The study also revealed through the experiment that sugar is indeed not sustainable [
56]. Hence, there are traces in recent times that efforts are made to create consumer awareness about their consumption patterns and unhealthy choices.
Although, in the present study, the disagreement ratio is higher than the agreed, there are traces for the sustainable producers too because over 40% agreed, which means that there is still optimism about the prevalence of sustainable items on shelves. It is possible that mainstream supermarkets can play a pivotal role in the promotion and growth of the sustainable food market.
The extracted themes of those supporting the work of Anselmsson and Johansson [
5] have also underscored the efforts by food marketing managers to draw consumers’ attention to sustainable products through creative merchandising. Yet, recent research shows consumers do not purchase ample amounts of sustainable food products to substantially support the attainment of sustainable development goals in the medium to long term [
6,
7]. Sustainable food products in the context of this paper refer to products that contribute to a single or a combination of economic, ecological, or social dimension(s) by virtue of their attributes or consequence [
8,
9].
The thematic analysis revealed that the change intervention has gradually reduced the pace of growth in the food industry, but the rate of consumer awareness is retained at a sustainable rate. Thus, this study partially supports the work of previous studies including [
3,
4,
6,
7]. Interestingly, our findings revealed that sustainable food products are viewed as ineffective in the short term while the market share of sustainable good items remains substantially low. Therefore, the present findings to a larger extent support the previous findings [
7,
32] whereas they reflect the concept of attitude-behavior gap [
23,
24,
25] and the concept of green nudges [
11,
26,
27,
28,
29,
30,
31].
5. Conclusions
The conclusion is drawn from the findings of current research that a major shift toward sustainability requires an entire institutional change in relation to the consumers’ rationale behind votes for or against choice editing, specifically reduction in the food choices in favor of sustainable consumption. The majority of the consumers revealed that they disagree with the idea that government should be allowed to impose the selection choices. There is less willingness to give up on the product preferences in order to encourage and develop sustainable consumption patterns. The clear division between disagreed and agreed consumers enables the research to explore the reasons behind their choices for and against sustainable consumption. Those who disagreed that government should be allowed to force sustainable consumption and reduce the consumers’ preferred items stated various reasons; however, the most common that emerged is such force is against freedom of choice. This reflects that consumers have the right to choose for themselves, irrespective of the fact that the selection might not be sustainable. Other themes driven by the disagreement include: the responsibility and ultimate decision lie with what the individual prefers. Instead of forcing the decision on the consumer, the burden of sustainability should be upon the producers. They should be forced rather than the consumers. Interestingly, the theme also emerged that, before forcing a choice, there is a need for education about the importance of sustainable consumption. The opinion also emerged that power is and should be with the consumers. Ultimately, the argument is that if the consumer is spending money, then it is their right to buy what they like. Another interesting thought also occurred that consumers who do not develop sustainable consumption behavior should make donations to health organizations for such acts while others thought that it is the government’s responsibility, thus, they should fund the production of sustainable foods. Perhaps it will make it less expensive and easier for consumers to buy. The last theme that emerged was that the competition in the market will shrink because only sustainable items would be available. There should be a wide range to keep the competition, which ultimately benefits the consumers and producers.
On the other hand, those in favor of the government imposing sustainable practices by force stated their various reasons. The most widely stated theme was that the food industry has been renowned for being notorious for selling unhealthy food, thus, sustainable consumption should be imposed to eradicate unhealthy food selling practices. The food processors and producers must be bound to produce healthy and sustainable items. Moreover, the prices should be kept reasonable so that consumers can afford to buy organic products. A strong reason for avoiding organic food also is that it is expensive in comparison to inorganic products. Governments should play a key role in controlling production and consumption patterns by ensuring there are only organic items on shelves ensuring that the prices are monitored and legislating and regulating the production process. This would encourage healthy and sustainable food production and consumption patterns and behaviors. Moreover, there is also the suggestion that there should only be whole natural food production and promotion in the market. Government and producers should work together to ensure that only organic choices are available on shelves by discarding inorganic and unhealthy food items.
Obesity is a critical issue and unhealthy food is the main reason behind the increasing obesity problem. Retailers should be encouraged to produce sustainable items to control the issue of obesity. There are no harms in organic food, but there is an extremely adverse impact of inorganic (unhealthy) food on both humans and the environment. Thus, the government should legislate, regulate, and control the adverse impact by intervening in the process. Such intervention would promote sustainable consumption behavior and sustainable production practices and would contribute towards healthy communities. Neuromarketing (NM) application could be valuable; neuroimaging and physiological tools such as emotions, decision-making, attention, and memory towards brands and advertisements [
57] should be frequently used by the producers to correlate the consumer’s behavior. Thus, the use of innovation and technology would further help in understanding the consumer’s psychology. Moreover, the use of eye-tracking and electroencephalogram (EEG) are other effective marketing innovations [
58,
59] that could help in improving the understanding of consumer psychology.
We also conclude that change interventions have been gradually reducing the growth pace of the industry. There have been traces of more consumer awareness, encouraging sustainable practices, yet most consumers are still not being fully educated about the benefits of organic items and the adverse impact of unhealthy food, resulting in higher opposition to the sustainable consumption pattern.
6. Implications
We encourage that there should be inclusive policies for sustainable consumption that would enable consumers to engage in sustainable food practices and gradually democratize sustainability to ensure mutual benefits for business, consumers, and society. Inorganic and unhealthy food has a huge adverse impact on public health and nutrition status. Thus, we propose that government should intervene by making it mandatory to consume and produce sustainable items at a reasonable rate. However, before that, it is essential that government start educating people about the benefits of sustainable consumption practices. There has been a vast majority opposing the idea of sustainable practices, but the consumers’ ethics in such regard could only be questioned if they were properly informed about the adverse impact of inorganic items.
Furthermore, the food processing industry should be accountable for its practices and production. They should be legislated and controlled by imposing restrictions on production methods. They should be encouraged with rebates for producing sustainable items. The government should not only replace the inorganic items with organic items on shelves but also control the prices so that consumers can afford them too. Neuromarketing (NM), eye tracking, and electroencephalogram (EEG) are some of the effective innovations that could create better awareness about consumer psychology and thus should be incorporated during the production and processing of sustainable items.
There is a need to revisit the consumer policy toward sustainable food production and consumption practices. The psychology of the majority of consumers remains focused on pricing, thus the items should be available to consumers at affordable prices.