1. Introduction
For sustainable development, it is very important for all countries to encourage individuals to use green energy, especially in terms of protecting human health and the environment. Ensuring that by 2030 the world gains the necessary awareness about sustainable development, green energy use, green production, and zero waste products and takes responsibility for keeping nature alive will facilitate the goal of reducing global carbon emissions by 48% [
1,
2]. This will help realize the target of 0% CO
2 by 2050 [
1,
3,
4,
5].
As one of the gears of the global economy, the automotive industry has undergone a major transformation to protect the world’s future, to ensure sustainable consumption, and to increase renewable and green energy use. At the end of this year, the total oil consumption worldwide is expected to reach an average of 100 million 600 thousand barrels per day, increasing by nearly 3.1 million barrels, compared to 2021, and 102 million 600 thousand barrels in 2023 [
6]. The automotive industry is trying to do its part to prevent the environmental damage caused by excessive oil consumption (air pollution, increased carbon footprint, increased greenhouse gas emissions, etc.) [
7]. The industry is not only rapidly increasing investments in EVs production but also trying to evoke a consumer response in this regard.
With climate change, Turkey has begun to take significant measures to reduce environmental pollution and diseases that are caused by air and water pollution. With the increasing income rates and development in the country, the greenhouse gas emission rate has reached 1% (within the global total greenhouse gas rate), and the government has resorted to implementing some solutions [
8]. Although Turkey’s carbon intensity was lower than many European countries in 2004, there has been a 3% increase in CO
2 intensity from 2004 to 2021 [
8]. Experts associate this sharp increase in CO
2 intensity with the coal used to generate electricity.
Another type of fuel use that causes high CO
2 intensity is oil. The total oil consumption in Turkey as of 2021–January 2022 is approximately 2,059,147.157 [
9]. Researchers report that if electric vehicles do not become widespread enough, Turkey will experience a 25% increase in CO
2 emissions from conventional fuel vehicles from 2020 to 2030 [
10]. This increase in carbon emissions would cause a 20% decrease in the country’s growth rate [
10]. The research argues that reducing the environmental problems in Turkey is, to a large extent, related to highway mobility [
11,
12,
13,
14,
15,
16]. One of the steps to significantly reduce CO
2 emissions is the use of electric vehicles instead of conventional vehicles [
17]. Adopting vehicles that use environmentally friendly fuels (cars, motorcycles, trucks, buses, etc.) would not only realize most growth targets but also reduce some increasingly common health problems, such as lung cancer, COPD, etc. Turkish politicians aim to increase the number of electric vehicles in Turkey to 2 million by 2030 [
10].
Within the framework of this target, the country provides incentives to the automotive, energy, and technology sectors to purchase electric vehicles instead of vehicles whose raw materials are based on carbon-based fuels. Country managers, marketers, academics, and environmental experts hold numerous sessions, conferences, and meetings on the adoption of EVs and publish about them in their social media and visual and print media. For example, they provide loans for businesses to install electric vehicle charging stations. Along with the Ministry of Industry and Technology, they are presenting a development strategy to make million dollar investments and spread the network of charging stations throughout the country. Turkey is also producing its own domestic electric vehicle (TOGG-Turkey’s Automobile Enterprise Group, [
18]). The infrastructure for this vehicle was established in 2019 and it will be introduced to the market by December 2022 [
18]. Under these sustainable development goals, Turkey implements solar energy systems all over the country for clean energy production and encourages both the public and private sectors to ensure that the produced energy is used in more areas.
In Turkey, which is a developing country, the number of EVs on the road is below what it should be despite all the incentives offered for the use and expansion of electric vehicles [
19]. Therefore, analyzing which behavioral patterns affect consumers’ EVPI in Turkey can give the automotive industry and government officials the opportunity to conduct studies on perception in light of realistic information.
Moreover, there are fewer studies in Turkey listed in international indexes (SSCI, SCI, SCIE, SCOPUS, etc.) than in other developing countries on the correlations between consumers’ EVPI and extended behavioral factors [
19,
20]. Research on the adoption of EVs is mostly carried out for China, India, and US countries [
21,
22]. We observed that research on adopting EVs is rather more in countries with large populations and high per capita income [
23]. In order to fill the literature gap with this study, according to the data of April 2022, 13 million 882 thousand 587 automobiles among 25 million 594 thousand 663 vehicles and the number of environmentally friendly vehicles within the total number of automobiles is very small (9.2%). By examining the behavioral factors that affect consumers’ intention to purchase EVs, we aim to obtain solutions that facilitate EVs adoption in Turkey.
Therefore, in the current study, we investigate the behavioral reasons why consumers have low intentions towards purchasing electric vehicles. We explore the behavioral factors that facilitate the adoption of EVs in the country. In this study, we seek an answer to the following question: “Which behavioral patterns are affected by the EVs purchase intentions of consumers residing in Turkey?”. Similar research problems have previously been investigated in other countries using TPB and ETPB [
24,
25,
26,
27,
28]. Most researchers have used TPB to predict consumers’ EVPI via behavioral patterns [
29,
30,
31,
32]). The TPB is a social-psychological theory that specifies the factors impacting individuals as they make decisions to direct their behaviors [
33]. The theory argues that people hold control over their behaviors, that is, before individuals perform an action, they calculate the benefits and harms that it will bring to them [
34]. According to the TPB, consumer behaviors for adopting and purchasing EVs can be interpreted by measuring consumers’ direct intentions, thus drawing certain conclusions. The TPB argues that the constructs of attitude (AT), subjective norm (SN), and perceived behavioral control (PBC) are effective in individuals’ behavioral decisions, so consumers’ EVPI can be predicted using TPB [
34]. The traditional TPB can be extended with factors, such as green trust and environmental concern, differentiating consumers’ EVPI [
24,
35,
36].
In this context, the current study presents a new framework of an extended theory of planned behavior (ETPB) by incorporating the constructs of EC and GT into the original behavioral constructs in TPB (subjective norm, attitude, perceived behavioral control) to predict the intentions of individuals residing in Turkey regarding adopting EVs. We used a two-part survey to collect consumer data. The first part contains questions about the participants’ demographic information. The second part is a 5-point Likert scale (1 = strongly disagree, 5 = strongly agree) with 24 items that inquire about consumers’ behavioral constructs about purchasing EVs under the ETPB. We received help from an intermediary statistics company to conduct the survey. For this study, which we built on AT, SN, PBC, EC, and GT to determine the behavioral factors in EVs adoption in Turkey, the items of the scale and its compatibility with this research were first examined by three experts (marketing professors) in order to validate our scale, which we adapted from previous research to our study. As a result of the examination, spelling errors and meaning corrections were made in the scale items that could be misunderstood. Then, the scale was piloted to a group of 22 people. We made revisions in our scale to present the purpose of the research more clearly with the answers given by the participants to the scale items (
Appendix A).
Later, the company collected consumer data from four car dealers and administered the survey to 684 consumers online. We excluded the forms with inconsistent answers. We first performed a confirmatory factor analysis (CFA) and a reliability analysis (Cronbach’s alpha) for the scale using the forms of 626 participants. We then used the SPSS 25 software to obtain the participants’ demographic data. Afterward, we tested the fitness of our ETPB model and tested the hypotheses with structural equation modeling (SEM) analysis using LISREL (V. 8.7).
With the results of our study, we aim to make it easier to adopt EVs, which we see as a way to prevent air pollution in Turkey, reduce carbon footprints, protect the environment, and leave a more livable world to future generations, as well as reducing the dependency on diesel, which is getting more expensive at the global level. Using the extended theory of planned behavior, we present the model of this study to the literature by demonstrating that AT, SN, PBC, EC, and GT are antecedents of EVPI. It also makes a theoretical contribution to the literature gap as it is the first study on EVs adoption to assume that GT is directly related to EVs adoption based on past green product adoption studies and confirm it with SEM analysis findings. At the same time, we are paving the way for future research by expanding the limited studies that have obtained the direct impact of EC on consumers’ EVPI in the Turkish context.
With this study, we make practical contributions based on empirical findings to reduce the responsibilities of country individuals, politicians, responsible managers, and energy and automotive sector managers; to access information more quickly; and to incorporate the behavioral structures of consumers into all incentive and awareness strategies for the adoption of EVs.
6. Discussions
The purpose of this article was to investigate, in terms of behavior, the factors affecting individuals’ EVPI in Turkey. We adapted the TPB, which is widely used in estimating the behavioral factors that affect individuals in the process of intending this behavior before performing a new behavior, for EVs that have not yet been adopted at the desired level in Turkey.
The traditional TPB framework claims that individuals are influenced by AT, SN, and PBC factors in the process of adopting any behavior [
34,
96]. In studies conducted with TPB, the individual’s AT, SN, and PBC cognitive structures should be considered [
11,
28,
34,
48,
96]. Due to this requirement presented regarding TPB studies in the literature, in our research, we examine individuals’ attitudes towards EVs, subjective norms, and perceived behavioral control structures in the adoption of EVs in Turkey, and we base the research model on these factors [
27,
28,
66,
67,
68,
69,
96]
To the best of the author’s knowledge, the limited number of eVs adoption studies conducted in Turkey did not discuss the impact of consumers’ EC and trust in green products on their intention to purchase EVs. However, most studies conducted in different countries have found that individuals adopt green energy-consuming vehicles because of their sensitivity to the environment and their discomfort with the environmental pollution caused by carbon-based vehicles. For example, a comprehensive study in Germany has found that individuals who act with a sense of responsibility towards the environment are more willing to pay for electric or hybrid vehicles [
101]. Ref. [
100] showed that Chinese citizens accept green energy-consuming vehicles due to environmental concerns. He et al., (2018), in their research in China, found that individuals’ environmental concerns reduce their sensitivity to EVs prices and make it easier for them to adopt EVs. Ref. [
121] found that EC influences the intention of individuals in China, Russia, and Brazil to purchase EVs. Although the examples are limited, it is stated that EC is also influential in consumers’ intentions to purchase green products in studies on the adoption of green products [
85,
87,
95,
96,
97,
98,
122,
123]. In this context, based on the literature findings, we included EC in the TPB model of this study.
Moreover, to the best of the authors’ knowledge, previous EVs adoption studies in Turkey did not examine the potential impact of green trust on consumers’ intention to purchase EVs. However, providing green trust in consumers is seen as a good green product marketing strategy [
124,
125,
126,
127], and we only found one study in the literature (of those scanned in SCOPUS) on this effect. Ref. [
51] found that GT moderators between the AT, SN, and PBC constructs and the adoption of EVs. We did not include GT in the model of this research, as the assumption that GT may have a direct impact on EVs adoption, rather than the indirect effect obtained here, had an impact on individuals’ green product purchase intentions in past green product adoption studies. Thus, we aimed to draw attention to this important but overlooked literature gap and pave the way for future EVs purchase intention research both for Turkey and other countries.
Below we summarize the results of the validity and reliability analysis of the research model. Then, we give the results of the SEM analysis of the hypotheses of the research.
Primarily, Cronbach’s alpha and CFA findings suggest that the survey can be used to measure consumers’ EVPI. CFA findings confirm that the observable and latent variables were associated with the factors of ETPB. In other words, the validated factors of AT, SN, PBC, EC, and GT provide good reliability for predicting consumers’ EVPI.
We extended the theoretical framework of the TPB with EC and GT, and our findings were largely consistent with the literature. The SEM analysis proved our hypotheses.
Firstly, “H
1: Attitude has a positive and significant effect on Electric Vehicle Purchase Intentions” was accepted (t = 4.24 > 2.58;
p < 0.01). We found that 1 unit of increase in participants’ attitudes (AT) towards EVPI had a positive effect on their EVPI by 0.30 units. Among all the factors, AT had the highest impact on EVPI. This finding is consistent with other studies in the literature [
30,
56,
80,
128,
129]. Refs. [
36,
130] reported that perceived usefulness and perceived ease of use had positive effects on attitude towards EVs [
55], in this regard, highlighting all the features of EVs that will positively affect consumers’ attitudes towards purchasing EVs, such as functional efficiency, price, performance, low value of fuel consumption, ease of use and adaptation, and promotions emphasizing all these features by authorized politicians in Turkey. Politicians and industry executives should bring more awareness to the public about EVs. They should conduct more advertisements about the ease of use, functional advantages, and efficiency of EVs. Moreover, the network of electric charging stations should be expanded and consumers’ concerns about shorter travel times, compared to conventional vehicles, should be addressed immediately. Production and R&D research on faster charging for EVs should be accelerated. They should ensure better payment facilities and better affordability when purchasing EVs. Policymakers should guarantee less taxes for purchasing EVs than conventional vehicles. With this, it can be ensured that consumers have an intention to purchase EVs. It may also be of interest to consumers who are undecided about their intention to purchase EVs.
Secondly; “H
2: Subjective Norm has a positive and significant effect on Electric Vehicle Purchase Intentions” was rejected (t = 0.25 < 2.58;
p > 0.01). SN had no significant effect on EVPI. Our finding is consistent with some of the research in the literature [
24,
131]. Hence, this finding supports the previous studies indicating that SN does not affect behavioral intentions [
82,
83,
84]. Still, some previous studies have found that consumers’ subjective norms are a significant factor in terms of their EVPI [
24,
26,
50,
75,
85,
86,
132]. SN refers to being affected by one’s environment and feeling under external pressure. For our participants, external pressure had a slight negative impact on EVs purchases. Thus, we believe that consumers do not obtain information about EVs from the people around them or they obtain incorrect information about EVs.
Thirdly; “H
3: Perceived Behavior Control has a positive and significant effect on Electric Vehicle Purchase Intentions” was accepted (t = 2.81 > 2.58;
p < 0.01). We found that 1 unit of increase in perceived behavioral control positively affected EVPI by 0.25 units. This finding is consistent with the previous studies in the literature [
30,
56,
66,
80,
96,
128]. Given the correlation between consumers’ PBC and EVPI, the difficulties associated with purchasing EVs rather than conventional vehicles (price comparisons, habit changes, innovative actions, psychological and functional challenges, etc.) do not seem to prevent consumers’ intentions, thoughts, or evaluations for this behavior. The effect of PBC on EVPI was almost as strong as AT.
Fourthly; “H
4: Environmental Concern has a positive and significant effect on Electric Vehicle Purchase Intentions” was accepted (t = 2.81 > 2.58;
p < 0.01). We found that 1 unit of increase in EC positively affected EVPI by 0.21 units. This finding supports other research using TPB extended with EC, expanding the literature. We performed an extensive literature review. Accordingly, there is an insufficient number of studies on EC in EVPI and behaviors [
133,
134,
135]. Studies have shown that EC indirectly affects behavioral intention and that EC is a pre-component of TPB constructs (AT, SN, PBC). Ref. [
136]’s research revealed that the average correlation coefficient between EC and environmentally friendly behavior is in the range of 0.23–0.35. Results consistent with the findings of this study were provided by different studies. However, Ref. [
26] found a positive effect of EC on behavioral intention in their study, which they examined directly from EVs adoption studies. With the findings of our study, we provided [
26]’s suggestions for Turkey that the findings should be re-examined in different geographies. Moreover, given the findings of [
137] on EC in China, our research stands to confirm their results as appropriate and justified for Turkey. In this regard, politicians should try to raise awareness about consumers’ responsibilities towards the environment and raise concerns about the environment. Moreover, educational institutions should carry out projects to raise awareness in students regarding their environmental responsibilities.
Lastly; “H
5: Green Trust has a positive and significant effect on Electric Vehicle Purchase Intentions” was accepted (t = 2.61 > 2.58;
p < 0.01). We found that 1 unit of increase in green trust positively affected EVPI by 0.19 units. This finding is consistent with studies of adoption of other green products containing GT [
82,
138,
139,
140,
141]. While constructing this hypothesis of the research, we said that only one study [
51] investigated the effect of GT on EVs adoption and that GT was examined as a moderator between PBT structures and EVs purchase intention in EVs adoption. With this research, we obtained the direct impact of GT on EVs adoption. In this way, we have demonstrated a very important relationship that can be used to persuade the public to adopt EVs in Turkey, which has many consequences, such as increasing green energy use, reducing environmental pollution, reducing CO
2 emissions. Taking GT into account in implementation and awareness activities about EVPI would clearly be beneficial, even if less than the other factors. Forming the perception of green trust can strengthen EVPI. Ref. [
142] obtained green perceived quality and green perceived risk as predictors of GT and found that green satisfaction was a moderator between green perceived quality and GT. In addition, Ref. [
143] found in their research that being environmentally friendly will increase individuals’ GT. By increasing the perceived quality of EVs in Turkey, individuals may develop a sense of satisfaction towards EVs. In addition, with accurate information about EVs in the society, the risks perceived by individuals against EVs (use, charging, staying on the road, etc.) can be reduced. EVs are environmentally friendly, running on environmentally friendly fuel (green energy), etc. Promotions can boost someone’s GT versus EVs, thus improving EVs purchase intention.
6.1. Theoretical Implications
Rising CO2 emissions and dependence on cars and other vehicles running on carbon-based fuels pose a major, global threat. With this research, we present especially GT and EC behavioral structures that will accelerate the adoption of electric vehicles in Turkey and other countries with similar socio-economic structures. We conducted this research with the aim of facilitating the adoption of EVs, which are thought to provide significant benefits in increasing green energy use and reducing environmental pollution, which is important for Turkey’s sustainable development plan.
The research is the first to extend traditional TPB structures with EC and GT on EVs adoption in the Turkish context. To the best of the authors’ knowledge, there is no TPB study examining the same behavioral structures and relationships as the ETPB model of this study for EVs adoption. Therefore, we bring this comprehensive model of the study to the literature. With this contribution, we pave the way for future studies on the adoption of electric vehicles, green and clean energy, and sustainable development for Turkey and other developing countries with similar population and development structures. Moreover, this research has different theoretical contributions from some other EVs adoption studies. First, we theoretically explain and support with our findings one of the limited studies that directly establishes the relationship between EC and EVs adoption in a limited number of different geographies (except Turkey), which most studies neglect to examine its direct relationship. Therefore, we provide this finding, which will facilitate the adoption of EVs, to other researchers who will work in the same field. Second, there are many green product adoption studies in the literature that state that GT has a direct effect on behavioral intentions and that directly correlates the impact of GT on individuals’ intention to purchase green products. However, the direct impact of GT on the adoption of EVs in the green product category, which consumes green energy and is environmentally friendly, has not been investigated in previous studies. Therefore, our finding reduces the literature gap.
6.2. Practical Implications
With this study, we approached the effects of individuals’ intentions to purchase EVs by examining their behavioral patterns, rather than being unresponsive to Turkey’s investments for greater adoption of EVs, and thus the spread of green energy. We are making some practical contributions to government officials, automotive industry executives, and marketers with the aim of facilitating the adoption of EVs in Turkey.
Based on the findings, awareness should be raised based on individuals’ attitude, PBC, EC, and GT behavioral factors to facilitate EVs adoption. This study presented unique evidence that consumers’ environmental concern and green confidence are precursors to EVs adoption. Therefore, politicians and marketers should launch promotional campaigns that reinforce individuals’ environmental concerns and attitudes towards EVs because EVs are environmentally friendly. These could include written and printed advertisements, notifications to be sent to smart phones via GSM operators, public service announcements, etc., containing the fact that this green energy prevents the damage caused by fossil fuels to the environment. Thus, the perceived quality of EVs can be increased and individuals’ perceived risk to EVs can be reduced. In this way, individuals’ EVs purchase intentions can be changed and improved by increasing EC and GT. We contribute to Turkey’s sustainable development plan with these findings and recommendations that will facilitate the adoption of EVs. In other words, with the empirical findings of this research, we present the necessity of developing solutions based on EC and GT behavioral factors in order to ensure the use of green energy to a large extent, reduce environmental pollution, prefer EVs more, and find value in the society for the authorities of the country and the automotive sector.
6.3. Future Research Directions
Rising CO2 emissions and dependence on cars and other vehicles running on carbon-based fuels pose a major, global threat. Therefore, more research is needed to facilitate the adoption of EVs that will increase green energy use. In order to understand the barriers to the adoption of electric vehicles, which are significantly effective in increasing the use of clean and green energy, we suggest further research on this popular topic and discuss the findings of the study with different methods. This study can be analyzed with other theoretical models that measure intentions. In addition, data can be collected from regions with different dynamic structures, implementing a comparative analysis. We suggest future research specifically investigate the roles of EC and GT in the adoption of EVs and compare them with the findings of this study.
This research investigates the intentions of consumers towards the purchase of electric vehicles in Turkey. We suggest future researchers investigate the behavioral intentions of consumers on vehicles working with other energy sources with different effects and theories.
Our study of consumers’ EVPIs does not focus on EVs-related technological features and charging batteries. In this respect, a study that takes into account the technological features that affect the intention to purchase an EV may be useful.
In behavior and intention studies, applying the same model more than once allows one to get more realistic results. In this context, we have some recommendations for future research. This study can be performed in the same regions more than once using the TPB. Researchers can also investigate EVPI in smaller regions of the country, with different demographics, using the new ETPB model and the same behavioral constructs.
Also, the ETPB framework of our research can be further extended with other behavioral constructs and relationships that can affect consumers’ EVPI. Our methods can be repeated for other countries with similar social, economic, and demographic characteristics.
Finally, further research can investigate the correlations between the behavioral constructs of our ETPB and consumers’ EVs purchase behaviors.
7. Conclusions
In this study, we used the TPB, which is a valid theory in explaining consumer behavioral intentions and has been used in many important behavioral intention prediction studies. In our research, in order to examine and explore the factors that affect the electric vehicle purchase intentions of individuals in Turkey, we have included consumers’ environmental concerns and green trust in the theory of planned behavior, which covers AT, SN, and PBC factors. The research has been helpful in increasing the knowledge and understanding of marketers who conduct or want to conduct research on the adoption of green energy consuming vehicles, such as EVs in the Turkish context, by associating consumers’ EVPI with behavioral factors.
There is an urgent need to create EC in the society regarding the future of Turkey, which ranks 5th in the world in terms of air pollution. First of all, Turkish state officials have a great responsibility for the reflection of the use of green and sustainable resources to the society in the most general sense. Although the country’s sustainable development plan continues at a very global pace, they need to be informed to change their consumption awareness in order for the society to act more voluntarily about CO2 emissions. It is seen that the use of green energy, which is seen as a way to postpone possible water and energy shortages in the coming centuries, will be consumed in more areas. With the findings of this research we conducted in Turkey, we contribute to the country’s increase in green energy use by identifying the behavioral factors that affect the adoption of EVs and with recommendations based on empirical findings.
In particular, Ref. [
96] recommended that further research focusing on examining and improving the relationship between attitude and EVPI is needed for future research, and we provided a Turkey extension with our findings, in addition to other EVs research based on this relationship. The findings showed that individuals residing in Turkey coped better with attitude towards EVs, compared to other disabling factors when purchasing EVs, as AT was obtained as the most important predictor of EVPI among other TPB constructs. In line with this result, politicians and industry officials can raise awareness about EVs in society to facilitate the adoption of EVs in Turkey, and a positive image can be created about EVs by raising awareness for EVs in society. Ref. [
144] reveal that an individual’s attitude towards anything can be changed by creating a positive image in society. In this context, a positive image of EVs can change and increase the attitudes of individuals in Turkey towards EVs. For example, with the transition to the use of EVs, information can be presented to the people of the country that environmental pollution caused by CO
2 emission can be prevented, and thus the energy and water shortages that are foreseen in the future can be delayed in the long term. Moreover, consumers are often reluctant to conduct extensive research [
87,
145]. Good and direct communication by automotive industry executives and marketers about the benefits of EVs with consumers can prevent consumers from obtaining misinformation from their external environment. Communication is a very important tool for the adoption of environmentally friendly products [
66]. Therefore, it is useful to give importance to one-to-one communication with consumers about EVs. This direct communication with consumers will contribute to the awareness of EVs that should be provided as the image that can change the attitude of individuals towards EVs. In this communication, to be established with consumers, it is also important to understand them and inform them about their sensitivities. For example, a price-sensitive consumer might be told that, in the long run, EVs will save on green energy consumption, compared to conventional vehicles that consume carbon-based fuels. Or, information can be provided to reduce functional barriers that cause negative attitudes towards EVs, such as limited distance, long waiting times for charging, limited charging stations, fear of being on the road [
27,
74,
87]. In summary, the attitude of consumers towards EVs, which is seen as an opportunity to pave the way for green energy consumption to a large extent, and which affects the adoption of EVs, which will greatly reduce environmental pollution from CO
2 emissions, can be positively changed by providing the right information flow about EVs in Turkey.
The findings of this research obtained the effect of GT on consumers’ EVPI. The GT–EVPI relationship with the lowest path coefficient is still an important factor to consider in the adoption of EVs. This effect was proven in another green behavioral intention study. The lack of GT can cause uncertainty for consumers to buy EVs. This makes EVs difficult to adopt. Therefore, government managers and relevant marketers can provide clear, consistent and effective communication to promote individuals’ trust in EVs. If uncertainty arises, it can increase consumers’ perceived risks to EVs. Eliminating uncertainties in the adoption of EVs can be a good incentive. In this direction, authorities and marketers can provide individuals with persuasive promotions while promoting EVs. As a method of choosing green products, they can offer effective advertisements where they can establish the most one-to-one communication with individuals at all levels, because of the eco-friendly characteristics of EVs [
146,
147]. We know that EVs use green energy, are not a threat to the future, save more money than traditional vehicles, and reduce air pollution, etc. These strategies can promote green trust in EVs and persuade consumers to buy into EVs.
As a result, with this research, in order to facilitate the adoption of EVs by consumers in Turkey, one of the developing countries where the lack of information continues, EVs, which have a large share in increasing the use of sustainable green energy and reducing the use of fossil fuels within the framework of the sustainable development plan, are not yet accepted at the desired level. We aimed to narrow the gap in the literature with our TPB-based model, which we designed specific to this study, which provides a deeper understanding of behavioral intentions towards EVs. With the findings of this research, we have revealed that it will be beneficial for the adoption of EVs in the promotion, marketing and promotion of EVs for developing countries, to raise the concerns of consumers, especially against ecological problems, and to make promotions emphasizing that EVs reduce the damage done by traditional vehicles to the environment. In addition, the findings of this research showed that for developing countries, such as Turkey, increasing consumers’ trust in EVs will directly facilitate their adoption. The findings of this paper, which we hypothesized and validated that the EV and GT could be the leading component in the adoption of EVs, expanded the limited research area for EVs in eco-friendly vehicles and specifically narrowed the literature gap.
We hope that the findings of our empirical analysis, which we conducted with this expanded new theory of planned behavior, will be beneficial for the development of the adoption rate of EVs in Turkey, reaching the desired level, and thus accelerating the transition to the use of clean and green energy in Turkey, and spreading sustainable production and consumption.
Despite the expansion and original contributions of this study to the literature, some limitations remain. One limitation is that Turkish individuals are mostly willing to comprehend, accept, and use technology, given Turkey’s overall population and the high rate of young individuals, compared to many other countries. Therefore, our findings may only be valid for countries with a similar structure. The other limitation is that this research was conducted in two major geographic regions of Turkey; therefore, with individuals who have high education levels and moderate to high-income levels. Thus, our findings would be more beneficial for this target audience.