Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy
Abstract
:1. Introduction
2. Literature Review and Hypotheses
2.1. Authoritarian Leadership and Trust in Supervisors
2.2. Benevolent Leadership and Trust in Supervisors
2.3. Trust in Supervisors and Employee Voice
2.4. Mediating Role of Trust in Supervisors
2.5. Moderating Role of Self-Efficacy
3. Method
3.1. Sample and Data Collection
3.2. Measures
4. Results
5. Discussion
5.1. Theoretical Discussion
5.2. Practical Implications
5.3. Limitations and Future Research Directions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
- Morrison, E.W. Employee voice behavior: Integration and directions for future research. Acad. Manag. Ann. 2011, 5, 373–412. [Google Scholar] [CrossRef]
- Deci, E.L.; Ryan, R.M. The support of autonomy and the control of behavior. J. Personal. Soc. Psychol. 1987, 53, 1024–1037. [Google Scholar] [CrossRef]
- Morrison, E.W.; Milliken, F.J. Organizational silence: A barrier to change and development in a pluralistic world. Acad. Manag. Rev. 2000, 25, 706–725. [Google Scholar] [CrossRef] [Green Version]
- Weick, K.E.; Sutcliffe, K.M. Managing the Unexpected: Assuring High Performance in an Age of Complexity; Jossey-Bass: San Francisco, CA, USA, 2001. [Google Scholar]
- Edmondson, A.C. Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. J. Manag. Stud. 2003, 40, 1419–1452. [Google Scholar] [CrossRef]
- Zapata-Phelan, C.P.; Colquitt, J.A.; Scott, B.A.; Livingston, B. Procedural justice, interactional justice, and task performance: The mediating role of intrinsic motivation. Organ. Behav. Hum. Decis. Processes 2009, 108, 93–105. [Google Scholar] [CrossRef]
- Hirschman, A.O. Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States; Harvard University Press: Cambridge, MA, USA, 1970. [Google Scholar]
- Dedahanov, A.T.; Lee, D.H.; Rhee, J.; Yoon, J. Entrepreneur’s paternalistic leadership style and creativity: The mediating role of employee voice. Manag. Dec. 2016, 54, 2310–2324. [Google Scholar] [CrossRef] [Green Version]
- Chan, S.C. Paternalistic leadership and employee voice: Does information sharing matter? Hum. Relat. 2014, 67, 667–693. [Google Scholar] [CrossRef]
- Zhang, Y.; Huai, M.Y.; Xie, Y.H. Paternalistic leadership and employee voice in China: A dual process model. Leadersh. Q. 2015, 26, 25–36. [Google Scholar] [CrossRef]
- Blau, P.M. Exchange and Power in Social Life; John Wiley & Sons: New York, NY, USA, 1964. [Google Scholar]
- Dyer, J.H.; Chu, W. The determinants of trust in supplier-automaker relationships in the US, Japan, and Korea. J. Int. Bus. Stud. 2011, 42, 10–27. [Google Scholar] [CrossRef]
- Bandura, A. Self-Efficacy: The Exercise of Control; Freeman: New York, NY, USA, 1997. [Google Scholar]
- Gao, L.; Janssen, O.; Shi, K. Leader trust and employee voice: The moderating role of empowering leader behaviors. Leadersh. Q. 2011, 22, 787–798. [Google Scholar] [CrossRef]
- Wong, C.A.; Spence Laschinger, H.K.; Cummings, G.G. Authentic leadership and nurses′ voice behaviour and perceptions of care quality. J. Nurs. Manag. 2010, 18, 889–900. [Google Scholar] [CrossRef] [PubMed]
- Premeaux, S.F.; Bedeian, A.G. Breaking the silence: The moderating effects of self-monitoring in predicting speaking up in the workplace. J. Manag. Stud. 2003, 40, 1537–1562. [Google Scholar] [CrossRef]
- Yan, P. Supervisor-Subordinate Guanxi and Employee Voice Behavior: Trust in Supervisor as a Mediator. Soc. Behav. Personal. Int. J. 2018, 46, 1169–1178. [Google Scholar] [CrossRef]
- Farh, J.L.; Cheng, B.S. A Cultural analysis of paternalistic leadership in Chinese organizations. In Management and Organizations in the Chinese Context; Macmillan: London, UK, 2000; pp. 84–127. [Google Scholar]
- Pearce, J.L. Paternalism and radical organizational change. In Proceedings of the Annual Meeting of the Academy of Management, Honolulu, HI, USA, 5–10 August 2005. [Google Scholar]
- Redding, S.G.; Norman, A.; Schlander, A. The nature of individual attachment to theory: A review of East Asian variations. In Handbook of Industrial and Organizational Psychology; Triandis, H.C., Dunnett, M.D., Hough, L.M., Eds.; Consulting Psychology Press: Palo Alto, CA, USA, 1994; pp. 674–688. [Google Scholar]
- Pellegrini, E.K.; Scandura, T.A. Leader–member exchange (LMX), paternalism and délégation in the Turkish business culture: An empirical investigation. J. Int. Bus. Stud. 2006, 37, 264–279. [Google Scholar] [CrossRef]
- Chen, X.P.; Eberly, M.B.; Chiang, T.J.; Farh, J.L.; Cheng, B.S. Affective trust in Chinese leaders: Linking paternalistic leadership to employee performance. J. Manag. 2014, 40, 796–819. [Google Scholar] [CrossRef]
- Brown, M.E.; Trevino, L.K.; Harrison, D.A. Ethical leadership: A social learning perspective for construct development and testing. Organ. Behav. Hum. Decis. Processes 2005, 97, 117–134. [Google Scholar] [CrossRef]
- Pellegrini, E.K.; Scandura, T.A.; Jayaraman, V. Cross-cultural generalizability of paternalistic leadership: An expansion of leader–member exchange theory (LMX). Group Organ. Manag. 2010, 35, 391–420. [Google Scholar] [CrossRef]
- Farh, J.L.; Cheng, B.S.; Chou, L.F.; Chu, X.P. Authority and benevolence: Employees’ responses to paternalistic leadership in China. In China’s Domestic Private Firms: Multidisciplinary Perspectives on Management and Performance; Tsui, A.S., Bian, Y., Cheng, L., Eds.; Sharpe: New York, NY, USA, 2006; pp. 230–260. [Google Scholar]
- Wang, A.C.; Chiang, J.T.J.; Tsai, C.Y.; Lin, T.T.; Cheng, B.S. Gender makes the difference: The moderating role of leader gender on the relationship between leadership styles and subordinate performance. Organ. Behav. Hum. Decis. Processes 2013, 122, 101–113. [Google Scholar] [CrossRef]
- Wu, M.; Huang, X.; Li, C.; Liu, W. Perceived interactional justice and trust-in-supervisor as mediators for paternalistic leadership. Manag. Organ. Rev. 2012, 8, 97–121. [Google Scholar] [CrossRef]
- Lau, D.C.; Liu, J.; Fu, P.P. Feeling trusted by business leaders in China: Antecedents and the mediating role of value congruence. Asia Pac. J. Manag. 2007, 24, 321–340. [Google Scholar] [CrossRef]
- Colquitt, J.A.; Scott, B.A.; LePine, J.A. Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. J. Appl. Psychol. 2007, 92, 909–927. [Google Scholar] [CrossRef] [PubMed]
- Wu, M. Moral leadership and work performance: Testing the mediating and interaction effects in China. Chin. Manag. Stud. 2012, 6, 284–299. [Google Scholar] [CrossRef]
- Mayer, R.C.; Davis, J.H.; Schoorman, F.D. An integrative model of organizational trust. Acad. Manag. Rev. 1995, 20, 709–734. [Google Scholar] [CrossRef]
- Rempel, J.K.; Holmes, J.G.; Zanna, M.P. Trust in close relationships. J. Personal. Soc. Psychol. 1985, 49, 95–112. [Google Scholar] [CrossRef]
- Aryee, S.; Budhwar, P.S.; Chen, Z.X. Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. J. Organ. Behav. 2002, 23, 267–285. [Google Scholar] [CrossRef]
- Krefting, L.A.; Powers, K.J. Exercised voice as management failure: Implications of willing compliance theories of management and individualism for de facto employee voice. Empl. Responsib. Rights J. 1998, 11, 263–277. [Google Scholar] [CrossRef]
- Detert, J.R.; Burris, E.R. Leadership behavior and employee voice: Is the door really open? Acad. Manag. J. 2007, 50, 869–884. [Google Scholar] [CrossRef]
- Milliken, F.J.; Morrison, E.W.; Hewlin, P.F. An exploratory study of employee silence: Issues that employees don’t communicate upward and why. J. Manag. Stud. 2003, 40, 1453–1476. [Google Scholar] [CrossRef]
- Hsiung, H.H. Authentic leadership and employee voice behavior: A multi-level psychological process. J. Bus. Ethics 2012, 107, 349–361. [Google Scholar] [CrossRef]
- Dedahanov, T.A.; Rhee, J. Examining the relationships among trust, silence and organizational commitment. Manag. Dec. 2015, 53, 1843–1857. [Google Scholar] [CrossRef]
- Miles, S.J.; Mangold, W.G. Employee voice: Untapped resource or social media time bomb? Bus. Horiz. 2014, 57, 401–411. [Google Scholar] [CrossRef]
- Schwarzer, R.; Jerusalem, M. Generalized Self-Efficacy scale. In Measures in Health Psychology: A User’s Portfolio. Causal and Control Beliefs; Weinman, J., Wright, S., Johnston, M., Eds.; NFER-NELSON: Windsor, UK, 1995; pp. 35–37. [Google Scholar]
- Luszczynska, A.; Scholz, U.; Schwarzer, R. The general self-efficacy scale: Multicultural validation studies. J. Psychol. 2005, 139, 439–457. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Locke, E.A.; Latham, G.P. A Theory of Goal Setting and Task Performance; Prentice-Hall: Englewood Cliffs, NJ, USA, 1990. [Google Scholar]
- Dedahanov, A.T.; Rhee, C.; Gapurjanova, N. Job autonomy and employee voice: Is work-related self-efficacy a missing link? Manag. Dec. 2019, 57, 2401–2413. [Google Scholar] [CrossRef]
- Rhee, J.; Dedahanov, A.; Lee, D. Relationships among power distance, collectivism, punishment, and acquiescent, defensive, or prosocial silence. Soc. Behav. Personal. Int. J. 2014, 42, 705–720. [Google Scholar] [CrossRef]
- Brislin, R. Understanding Culture’s Influence on Behavior; Harcourt Brace Jovanovich: San Diego, CA, USA, 1993. [Google Scholar]
- Cheng, B.S.; Chou, L.F.; Farh, J.L. A triad model of paternalistic leadership: Its constructs and measurement. Indig. Psychol. Res. Chin. Soc. 2000, 14, 3–64. [Google Scholar]
- Wu, T.Y.; Hsu, W.L.; Cheng, B.S. Expressing or suppressing anger: Subordinate’s anger responses to supervisors’ authoritarian behaviors in a Taiwan enterprise. Indig. Psychol. Res. Chin. Soc. 2002, 18, 3–49. [Google Scholar]
- Cheng, B.S.; Chou, L.F.; Huang, M.P.; Farh, J.L.; Peng, S. A triad model of paternalistic leadership: Evidence from business organizations in Mainland China. Indig. Psychol. Res. Chin. Soc. 2003, 20, 209–250. [Google Scholar]
- Cheng, B.S.; Shieh, P.Y.; Chou, L.F. The principal’s leadership, leader–member exchange quality, and the teacher’s extra-role behavior: The effects of transformational and paternalistic leadership. Indig. Psychol. Res. Chin. Soc. 2002, 17, 105–161. [Google Scholar]
- Cheng, B.S.; Chou, L.F.; Wu, T.Y.; Huang, M.P.; Farh, J.L. Paternalistic leadership and subordinate responses: Establishing a leadership model in Chinese organizations. Asian J. Soc. Psychol. 2004, 7, 89–117. [Google Scholar] [CrossRef]
- Robinson, S.L. Trust and breach of the psychological contract. Adm. Sci. Q. 1996, 41, 574–599. [Google Scholar] [CrossRef]
- LePine, J.A.; Van Dyne, L. Predicting voice behavior in work groups. J. Appl. Psychol. 1998, 83, 853–868. [Google Scholar] [CrossRef]
- Hair, J.R.; Black, W.C.; Babin, B.J.; Anderson, R.E. Multivariate Data Analysis: A Global Perspective, 7th ed.; Pearson Prentice-Hall: Upper Saddle River, NJ, USA, 2010. [Google Scholar]
- Hu, L.T.; Bentler, P.M. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Struct. Equ. Model. Multidiscip. J. 1999, 6, 1–55. [Google Scholar] [CrossRef]
- Nunnally, J.C. Psychometric Theory; McGraw-Hill: New York, NY, USA, 1978. [Google Scholar]
- Fornell, C.; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement errors. J. Mark. Res. 1981, 18, 39–50. [Google Scholar] [CrossRef]
- Baron, R.M.; Kenny, D.A. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. J. Personal. Soc. Psychol. 1986, 51, 1173–1182. [Google Scholar] [CrossRef]
- Ye, J.E.; Chin, H. An interview and empirical analysis on new generation workers’ characteristics. Korean J. Resour. Dev. 2009, 12, 67–86. [Google Scholar]
- Hatipoglu, B.; Inelmen, K. Demographic diversity in the workplace and its impact on employee voice: The role of trust in the employer. Int. J. Hum. Resour. Manag. 2018, 29, 970–994. [Google Scholar] [CrossRef]
- Tang, T.L.P.; Liu, H. Love of money and unethical behavior intention: Does an authentic supervisor’s personal integrity and character (ASPIRE) make a difference? J. Bus. Ethics 2012, 107, 295–312. [Google Scholar] [CrossRef]
- Nauta, M.M.; Liu, C.; Li, C. A cross-national examination of self-efficacy as a moderator of autonomy/job strain relationship. Appl. Psychol. 2010, 59, 159–179. [Google Scholar] [CrossRef]
Variables | Mean | SD | AVE | 1 | 2 | 3 | 4 | 5 | 6 | |
---|---|---|---|---|---|---|---|---|---|---|
1 | Authoritarian leadership | 3.227 | 1.213 | 0.737 | 1 | |||||
2 | Benevolent leadership | 3.273 | 1.275 | 0.748 | 0.044 | 1 | ||||
3 | Moral leadership | 3.352 | 1.265 | 0.751 | −0.125 * | 0.144 ** | 1 | |||
4 | Trust in supervisors | 3.340 | 1.239 | 0.766 | −0.341 ** | 0.046 | 0.266 ** | 1 | ||
5 | Self-efficacy | 3.205 | 1.222 | 0.755 | −0.085 | −0.021 | 0.111 * | 0.331 ** | 1 | |
6 | Employee voice | 3.264 | 1.249 | 0.734 | −0.175 ** | 0.046 | 0.178 ** | 0.338 ** | 0.364 ** | 1 |
Variables | β | p-Value | R2 | F-Value | Dep. Variable | |
---|---|---|---|---|---|---|
1 | Authoritarian Leadership | −0.161 | 0.002 | 0.056 | 7.534 | Employee Voice |
Benevolent Leadership | 0.030 | 0.538 | ||||
Moral Leadership | 0.152 | 0.003 | ||||
2 | Authoritarian Leadership | −0.321 | 0.000 | 0.168 | 25.459 | Trust in Supervisor |
Benevolent Leadership | 0.027 | 0.554 | ||||
Moral Leadership | 0.218 | 0.000 | ||||
3 | Authoritarian Leadership | −0.067 | 0.204 | 0.127 | 13.720 | Employee Voice |
Benevolent Leadership | 0.022 | 0.638 | ||||
Moral Leadership | 0.088 | 0.077 | ||||
Trust in Supervisors | 0.293 | 0.000 |
Employee Voice | ||||
---|---|---|---|---|
Model 1 | Model 2 | Model 3 | Model 4 | |
Step 1: Control Variables | ||||
Age | −0.013 | 0.006 | 0.033 | 0.038 |
Gender | −0.168 | −0.166 | −0.162 | −0.158 |
Work experience | −0.049 | −0.009 | −0.014 | −0.003 |
Education level | 0.013 | −0.040 | −0.023 | −0.034 |
Step 2: Main effects | ||||
Trust in supervisors | 0.342 ** | 0.223 ** | 0.468 ** | |
Step 3: Main effects | ||||
Self-efficacy | 0.277 ** | 0.488 ** | ||
Step 4: Interaction | ||||
Trust in supervisors X Self-efficacy | 0.230 ** | |||
R2 | 0.006 | 0.119 | 0.178 | 0.241 |
Adjusted R2 | 0.005 | 0.107 | 0.164 | 0.227 |
Change in R2 | 0.113 | 0.059 | 0.063 | |
F | 0.546 | 10.188 | 13.534 | 17.017 |
H1. Authoritarian leadership is negatively related to trust in supervisors. | Supported |
H2: Benevolent leadership is positively related to trust in supervisors. | Not supported |
H3: Moral leadership is positively related to trust in supervisors. | Supported |
H4: Trust in supervisors is positively related to employee voice. | Supported |
H5: Trust in supervisors mediates the link between authoritarian leadership and employee voice. | Supported |
H6: Trust in supervisors mediates the link between benevolent leadership and employee voice. | Not supported |
H7: Trust in supervisors mediates the link between moral leadership and employee voice. | Supported |
H8: Self-efficacy moderates the positive link between trust in supervisors and employee voice such that the positive link becomes stronger when self-efficacy is high. | Supported |
Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations. |
© 2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Dedahanov, A.T.; Fayzullaev, A.K.u.; Abdurazzakov, O.S.; Rakhmonov, D.A.; Zakirova, O. Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy. Sustainability 2022, 14, 12805. https://doi.org/10.3390/su141912805
Dedahanov AT, Fayzullaev AKu, Abdurazzakov OS, Rakhmonov DA, Zakirova O. Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy. Sustainability. 2022; 14(19):12805. https://doi.org/10.3390/su141912805
Chicago/Turabian StyleDedahanov, Alisher Tohirovich, Abdulkhamid Komil ugli Fayzullaev, Odiljon Sobirovich Abdurazzakov, Dilshodjon Alidjonovich Rakhmonov, and Oyniso Zakirova. 2022. "Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy" Sustainability 14, no. 19: 12805. https://doi.org/10.3390/su141912805
APA StyleDedahanov, A. T., Fayzullaev, A. K. u., Abdurazzakov, O. S., Rakhmonov, D. A., & Zakirova, O. (2022). Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy. Sustainability, 14(19), 12805. https://doi.org/10.3390/su141912805