Challenges and Opportunities Post Pandemic of Organizational Ergonomics to Promote the Social Sustainability in Cultural and Creative Industries: A Critical Review and Future Research Agenda

Round 1

Reviewer 1 Report

Add recent literatures

Result part elaborate and explain

 

Author Response

REVIEWER’S COMMENTS #1: Add recent literatures

RESPONSE TO REVIEWER #1: The manuscript presents 83 references, of which 14 references were published before 2018, i.e., 16 %. These references are important to the topics because their contributions are essential regardless of their year of publication. In the same sense, 69 references (i.e., 84%) were published in 2018-2022. In this way, we consider most of the references are recent and relevant.

REVIEWER’S COMMENTS #2: Result part elaborate and explain

RESPONSE TO REVIEWER #2: Our team reviewed the comment and concluded that, due to the nature of the manuscript, an explicit results section is not appropriate. However, the sections that relate to the results and their explanation are subsection 4. Challenges of organizational ergonomics to promote social sustainability in CCIs, subsection 5. Opportunities of organizational ergonomics to promote social sustainability in CCIs, and subsection 6. Discussions.

REVIEWER’S COMMENTS #3: English language and style are fine/minor spell check required

RESPONSE TO REVIEWER #3: The manuscript was reviewed by two native English speakers with a technical background in order to import the written.

Author Response File: Author Response.pdf

Reviewer 2 Report

The study is very good for the organization working in CCI, as a eye opener for Ergonomic sustainability. This review gives a direction for research so that studies in this area may help CCIs for sustainable culture at work. However, there are minor suggestions, which may be good for the improved readability of the manuscript. 

1. the title is very long, may be shorten. 

2. The study is left at a starting point for the research, development, and innovation in support of the orange economy. Although a few examples may be referred where the concept is tried. 

3. The first paragraph showing the structure of the manuscript is not necessarily required. It may be better if the methodology of the review is explained before the literature review. As I understand it is a systematic review, hence the steps may be put in. 

4. The all dimensions of ergonomics are indicated as important for sustainable culture, it could be better if the some of the dimensions along with reference is given for the relationship of sustainability. e.g. the control of environmental stressors at work. 

5. In table 1, the trends of publication for sustainability regarding CCI is shown, the reasons are not discussed for the dip in the publication post 2019. 

6. On page 4, line 185, the internal and external stakeholders are mentioned, their significance in relation to sustainability must be discussed. 

7. In section 3.2: most of the content is about ergonomics, it may be more elaborated with the specific requirement of ergonomics in CCIs. 

8. Spelling of infrastructure in Figure 4 is to be corrected. 

9. Conclusion has to be specific for the actions needed to make CCI ergonomically sustainable. 

In general I am happy to read this manuscript, because it emphasizes the need of ergonomics for the sustainability of CCIs. 

Author Response

REVIEWER’S COMMENTS #1: the title is very long, may be shorten

RESPONSE TO REVIEWER #1: We greatly respect the reviewer's comment. However, we consider that the length of the title (25 words) is relevant to provide details regarding the contribution to the reader. In addition, some articles in the same journal handle titles with similar dimensions (26 words). Please, consult the following paper based on the last argument.

https://www.mdpi.com/2071-1050/14/21/13933

Analysis of the Ecosystem Characteristics and Ecological Carrying Capacity of the Main Commercial Fish in the Artificial Reef Ecosystem in Laizhou Bay Using the Ecopath Model

REVIEWER’S COMMENTS #2: The study is left at a starting point for the research, development, and innovation in support of the orange economy. Although a few examples may be referred where the concept is tried.

RESPONSE TO REVIEWER #2: The reviewer's comment is very important to clarify the applicability of the mentioned concepts. However, as the manuscript mentions, there is currently no documentary evidence in this regard. Please, consult the following:

Lines (108-110): “…In the same logic, the sustainability of CCIs has also been analyzed and measured, but no evidence has been found to relate said analysis to ergonomic dimensions [20,21].”

Lines (124-131): “…About the relationship of ergonomics with sustainability, some important contributions consider only a few ergonomic dimensions related to social sustainability for small and medium enterprises [26-29]. However, there is no literature evidence that similar research works are being applied to the CCIs. Although the literature evidence does show general applications of some ergonomic dimensions in the CCIs [30,31]. Considering the aforementioned, it is determined that there is a knowledge gap regarding the application of organizational ergonomics to promote social sustainability in the CCIs in the context of the COVID pandemic.”

 

REVIEWER’S COMMENTS #3: The first paragraph showing the structure of the manuscript is not necessarily required. It may be better if the methodology of the review is explained before the literature review. As I understand it is a systematic review, hence the steps may be put in.

RESPONSE TO REVIEWER #3: We consider that the paragraph showing the structure of the manuscript is desirable for the future reader. However, the reviewer is correct regarding to explain, in a general way, the methodology used. Therefore, the following information was added in section 2. Literature review:

Lines 142-147: “…In general, the methodology used for the systematic review is as follows: 1) Selecting the database, Mendeley Data © according to the interdisciplinary topic (Web of Science, Scopus, IEEE Xplore and Science Direct were analyzed), 2) Establishing the topics, its relevance and research quality, 3) Collecting paper and removing duplicates or similar papers, 4) Determination of aspects related to the CCIs, and 5) Analyzing and comparing the results and findings.”

REVIEWER’S COMMENTS #4: The all dimensions of ergonomics are indicated as important for sustainable culture; it could be better if the some of the dimensions along with reference is given for the relationship of sustainability. e.g. the control of environmental stressors at work.

RESPONSE TO REVIEWER #4: Subsection 3.2. (Organizational ergonomics) explains in detail the relationship between specific ergonomics dimensions and sustainability dimensions. In fact, Figure 2 summarizes these relationships. In addition, the foregoing is based on references 41-49.

REVIEWER’S COMMENTS #5: In table 1, the trends of publication for sustainability regarding CCI is shown, the reasons are not discussed for the dip in the publication post 2019.

RESPONSE TO REVIEWER #5: Our work team analyzed the comment, and honestly, we did not find clear reasons related to the dip in the publications post-2019. However, one potential reason could be the pandemic context. In fact, the publications that relate the CCIs to the pandemic increased as of 2019. To clarify the argument, the following info was added:

Lines (138-140): “…Regarding the decrease in publications about sustainability and CCIs as of 2019, there are no clear reasons for this. But, curiously, as of 2019, the publications that relate to the CCIs and the pandemic increased. The above could be a pertinent argument.”

REVIEWER’S COMMENTS #6: On page 4, line 185, the internal and external stakeholders are mentioned, their significance in relation to sustainability must be discussed.

RESPONSE TO REVIEWER #6: Our work team completely agrees with the reviewer's comment. In fact, previously understanding this argument, the manuscript presents in various parts the important relationship of the stakeholders with the sustainability of the CCIs. Please, consult the following information:

Line 334-339: “…The third challenge is the external relationship of the CCIs with the stakeholders that could help their competitive development by strengthening the value and supply chains. In particular, a value chain is a business model that describes the full range of activities necessary to create a product or service. Thus, by strengthening the value chain, the processes of the CCIs are optimized, the sale of their products and services is increased, and competitive advantage is obtained.” (subsection 4.3. Strengthening of the value and supply chain).

Line 455-461: “…Management implications also explicitly mention the actions that should and should not do based on the findings of a project since they affect stakeholders. Considering the above, organizational ergonomics applicability for the social sustainability development in the CCIs will suggest an initial analysis particular to each company, and taking this as a starting point, decisions by senior management will be necessary to continue or change the actions that day to day are carried out in a particular company.” (subsection 6.2. Managerial Implications)

Line 473-479: “…Due to the nature of this research work, and considering the interaction of various disciplines, it can be figured that there are a large number of research lines and projects that are feasible to deploy. The aforementioned must be consistent with the reality of CCIs in each region. In particular, the investigation of new norms and formal and standardized frameworks for the promotion of social sustainability in the CCIs can be addressed. Likewise, sustainable innovation in the value and supply chain of the CCIs can be promoted, considering the needs of all stakeholders.” (subsection 6.4. Implications for Future Studies)

REVIEWER’S COMMENTS #7: In section 3.2: most of the content is about ergonomics, it may be more elaborated with the specific requirement of ergonomics in CCIs.

RESPONSE TO REVIEWER #7: We respect the reviewer's comment. However, regarding the structure of the manuscript, we consider it necessary to first explain those related to ergonomics in general and then explain the relationship between ergonomics and the sustainability of the CCIs. The foregoing is intended to not confuse in the reader.

REVIEWER’S COMMENTS #8: Spelling of infrastructure in Figure 4 is to be corrected.

RESPONSE TO REVIEWER #8: The wording-spelling of Figure 4 was corrected.

REVIEWER’S COMMENTS #9: Conclusion has to be specific for the actions needed to make CCI ergonomically sustainable.

RESPONSE TO REVIEWER #9: Our work team analyzed the reviewer's comment, and we determined that the specific actions that the CCIs must make to improve their sustainability within the framework of organizational ergonomics are already mentioned and analyzed in subsection 6.4. Implications for Future Studies. For example, please refer to the following parts of the manuscript for evidence:

Lines 473-476: ¨… Due to the nature of this research work, and considering the interaction of various disciplines, it can be figured that there are a large number of research lines and projects that are feasible to deploy. The aforementioned must be consistent with the reality of CCIs in each region…¨

Lines 479-484: ¨… A transcendental aspect is the research and development of new marketing strategies aimed at vulnerable market sectors, that is, at groups of people with a certain level of vulnerability (in support of social sustainability). Projects related to closed and open innovation should also be proposed and deployed in the context of the CCIs by strengthening organizational ergonomics for the promotion of people-centered innovation and the development of innovation ecosystems…¨

Lines 508-514: ¨… In addition, new design trends should be considered, specifically for complex problems and with a strong promotion of sustainability [81,82]. In this particular case, the Transition Design, as a new methodology, should be investigated in the context of the CCIs [83]. Transition Design is a transdisciplinary approach aimed at addressing the many problems (as called wicked problems) confronting actual societies and enterprises, e.g., polarization, global pandemics, and lack of access to affordable housing/healthcare/education, among others. ¨

Author Response File: Author Response.pdf

Reviewer 3 Report

The main problem with this paper is that the authors fail to demonstrate the relationship between ergonomics and sustainability, but, more importantly, they fail to demonstrate how ergonomics can facilitate achieving CCI sustainability through ergonomics. For a reader of this article, the main problem is that the authors try to relate concepts in a confusing way and different from how it is understood in the scientific community. For example, a reader who is an expert in Ergonomics, the concepts that are handled in this article are "strange". How a profesional of Ergonomics would accept that all the dimensions of ergonomics are included in "organizacional ergonomics"?. The areas of Ergonomics that are mentioned are not the ones that professional have identified. For example, what is "temporal ergonomics"? It seems that the authors are reinventing Ergonomics, and probably sustainability and CCI.

Author Response

REVIEWER’S COMMENTS #1: The main problem with this paper is that the authors fail to demonstrate the relationship between ergonomics and sustainability, but, more importantly, they fail to demonstrate how ergonomics can facilitate achieving CCI sustainability through ergonomics. For a reader of this article, the main problem is that the authors try to relate concepts in a confusing way and different from how it is understood in the scientific community. For example, a reader who is an expert in Ergonomics, the concepts that are handled in this article are "strange". How a profesional of Ergonomics would accept that all the dimensions of ergonomics are included in "organizacional ergonomics"?. The areas of Ergonomics that are mentioned are not the ones that professional have identified. For example, what is "temporal ergonomics"? It seems that the authors are reinventing Ergonomics, and probably sustainability and CCI.

RESPONSE TO REVIEWER #1: We respect the reviewer's comment. However, we found some technical and conceptual errors in the comment. For example, the reviewer remarks that, “…For example, a reader who is an expert in Ergonomics, the concepts that are handled in this article are "strange". How a professional of Ergonomics would accept that all the dimensions of ergonomics are included in "organizacional ergonomics"?. The areas of Ergonomics that are mentioned are not the ones that professional have identified. For example, what is "temporal ergonomics"? It seems that the authors are reinventing Ergonomics, and probably sustainability and CCI.”. But the reality is that ergonomics is generally only analyzed in the physical dimension, but that does not mean that the other dimensions of ergonomics do not exist and are analyzed. Furthermore, we are not reinventing ergonomics, the dimensions of ergonomics mentioned in this article have academic support, that is, there are many scientific publications on the subject. So, when the reviewer argues the opinion of an ergonomics professional, such a person should be aware of the multiple ergonomics dimensions. For this reason, the article mainly provides many references for readers to consult [17]. Please refer to Lines 226-251 and references [41-49]. To be more specific, we share extra digital resources that the reviewer can consult regarding the multiple ergonomic dimensions mentioned in the manuscript:

(Temporal-Ergonomics) https://www.coursehero.com/file/7688949/19-Ergonomic-Guidelines-Temporal-Ergonomics/

(Temporal-Ergonomics) https://woodruffsawyer.com/property-casualty/temporary-ergonomics-working-from-home/

(Green ergonomics) Thatcher, A. (2013). Green ergonomics: Definition and scope. Ergonomics, 56(3), 389–398. https://doi.org/10.1080/00140139.2012.718371

(Community Ergonomics) https://journals.sagepub.com/doi/abs/10.1177/154193129403801203?journalCode=proe

In the same sense, we understand that the relationship of sustainability of the CCIs in the ergonomics framework is not a common topic (gap in the acknowledgment). Therefore, it requires an interdisciplinary background to understand the general idea. In fact, this is precisely one of the contributions of the manuscript.

The reviewer also comments, “…The main problem with this paper is that the authors fail to demonstrate the relationship between ergonomics and sustainability, but, more importantly, they fail to demonstrate how ergonomics can facilitate achieving CCI sustainability through ergonomics…” We respectfully believe that the article clarifies that relationship. For example, refer to:

Lines 257-261: “…Because organizational ergonomics focuses on the general organization of the company, and in particular, on the organization of everything related to work (e.g., activities, schedules, teamwork, or human resource management, among other aspects), various challenges related to the social sustainability promotion emerge in the day-to-day organizational dynamics of the CCIs.”

Lines 264-265: “Next, we will describe some general challenges of the CCIs to improve their social sustainability with the help of organizational ergonomics”. Among other parts of the manuscript.

Finally, sections 4, 5, and 6 precisely focus on analyzing the challenges and opportunities of organizational ergonomics to promote the sustainability of CCIs.

Author Response File: Author Response.pdf

Round 2

Reviewer 3 Report

The new version does not change my opinion about the paper. This paper creates great confusion among people interested in Ergonomics and who already have some knowledge about it, while it does not add anything to the understanding of the relationship between Ergonomics and Sustainability.

Author Response

REVIEWER’S COMMENTS #1 ROUND 2: The new version does not change my opinion about the paper. This paper creates great confusion among people interested in Ergonomics and who already have some knowledge about it, while it does not add anything to the understanding of the relationship between Ergonomics and Sustainability.

RESPONSE TO REVIEWER #1 ROUND 2: Dear reviewer, our work team analyzed all your comments and doubts in round 1, and we sincerely believe that we adequately answered your concerns. For example, we provide you with references regarding the various dimensions of ergonomics. We also highlight the relationship between organizational ergonomics and the sustainability of the CCIs, and how ergonomics contributes to sustainable development. In fact, figure 2 (Relation between the ergonomics dimensions and sustainability dimensions.), graphically shows the relationship between the different ergonomics dimensions with the sustainable dimension. For example, economic sustainability can be supported directly or indirectly by various dimensions of ergonomics, such as physical and temporal ergonomics, among others. This implies that, by carrying out designed processes based on physical and temporal ergonomics, the economic sustainability of a company can be strengthened. Considering the above, we consider that there is no confusion, although we also clarify that there is precisely a gap of knowledge in this regard, and the paper contributes to the body of knowledge. Also, everything mentioned is already in the manuscript and was also explained in round 1. Finally, we really want to improve the manuscript's quality. However, in our opinion, we are in a loop between your comments and recommendations and our responses.

Author Response File: Author Response.pdf