1. Introduction
In the context of high global carbon emissions, it is the responsibility of major countries to achieve the goals of “carbon peak” and “carbon neutrality” [
1]. To achieve the goal of “Made in China 2025”, China has been making efforts to build an efficient, clean, low-carbon, and circular green manufacturing system, and the transformation of manufacturers to green factories is the key point [
2]. At the manufacturer level, many manufacturers select environmentally friendly materials and invest in green technology innovation [
3]. Consumer, government, and media pressure also push manufacturers to raise their environmental awareness and improve their green technology innovations [
4]. With the rapid spread of information in the Internet era, the small changes in the behavior of manufacturers’ green production methods have been magnified exponentially. As we all know, the online public opinion field shows irrational characteristics. The consumer’s purchasing behaviors will be influenced greatly due to irrational sentiments and then have a huge influence on the manufacturer’s green technology innovation.
From the consumers’ perspective, as the demand side of green products, they have boycott sentiments regarding manufacturers’ pollution and support sentiments regarding manufacturers’ green technology innovation activities. Furthermore, consumers will have differential risk perceptions, ultimately leading to different purchasing decisions, and their sentiments indirectly affect the green technology innovation of manufacturers [
5]. For example, the news that “BYD factory pollution causes children to have nosebleeds” spread rapidly through microblogs and the public paid great attention to it in May 2022. The new-energy automobile giant was caught in the vortex of public opinion, and nearby residents made banners to protest. In addition, other previously concealed pollution events caused by BYD were exposed, and consumers’ boycott sentiments spread continuously. Consumers had a pessimistic perception of the overall environment. Subsequently, BYD’s factory in Yuhua District, Changsha, suspended production and upgraded its pollution discharge technology. Conversely, the Chinese sports brand “Tebu” has been committed to green technology research and innovation in recent years. In June 2022, a 100% polylactic acid windbreaker that can naturally degrade was released. With the green consumption boom superimposed over media publicity, consumers’ support sentiments deepened. The number of orders for environmental protection clothing in the first three quarters of 2022 was up to five times that of 2021. At this point, consumers had an optimistic perception. However, as the supply side of green products, manufacturers face great risk in the process of green technology innovation due to high input costs, uncertain market demand, and other factors. To maximize profits, they have to comprehensively weigh the input and output of green technology innovation and make scientific and reasonable green decisions [
6]. Faced with many obstacles to the green upgrading of the economy, the government implements environmental regulations and subsidy policies to improve the green awareness of customers and manufacturers [
7,
8]. To overcome the difficulties of green technology innovation and further stimulate the market vitality of green products, the demand side, the supply side, and the government need to cooperate efficiently [
9]. In this process, sentiments play an essential role. Therefore, how sentiments influence equilibrium strategies between the customer and the manufacturer is an interesting and practical question.
Most of the existing studies have investigated manufacturers’ green technology innovation under a rational environment, ignoring the sentiments of the supply and demand sides in the supply chain. However, the different sentimental states will have an important impact on green consumption and production behavior. In addition, these studies have been mainly based on a static perspective. It is of great practical significance to analyze the evolution process and influencing factors of the green technology innovation behavior of manufacturers from dynamic and quantitative perspectives. Due to these gaps in the literature, the main contributions of our research are twofold. First, this study introduces RDEU theory to the evolutionary game model from the dual perspectives of supply and demand regarding green products. This study innovatively explores the internal evolutionary logic and micro-mechanisms of consumers’ sentiments affecting manufacturers’ green technology innovation. Secondly, the model’s numerical simulations intuitively show the evolution track of the behavior strategies of each subject under different sentimental situations. This paper contributes to laying a theoretical foundation for sentiment management in the process of the green innovation of manufacturers. At the end of this study, some suggestions are proposed for the high-quality development of a green economy.
The remainder of this paper is organized as follows.
Section 2 outlines a literature review. This section includes a problem description, basic assumptions, and the construction of a payoff matrix.
Section 3 constructs an RDEU evolutionary game model and analyzes the stability of the strategy of two game subjects under three sentiment scenarios.
Section 4 simulates our proposed evolutionary game model and analyzes the sentimental factors.
Section 5 presents the conclusions and proposes practical implications for the government regarding sentiment management.
2. Literature Review
The literature related to this study can be divided into two streams, including the influential factors of consumers on manufacturers’ green technology innovation and the application of rank-dependent expected utility (RDEU) theory to the game model.
2.1. Influence Factors of Consumers on Manufacturers’ Green Technology Innovation
From the perspective of the consumer, many scholars believe that consumers have different utility perceptions and a willingness to pay for green products. They hold the view that consumers’ green product purchase decisions will ultimately affect manufacturers’ green production and management decisions, such as green product pricing, green degree investment, and, especially, green technology innovation investment [
10,
11]. Zhang et al. [
12] constructed a petroleum supply chain model and found that the green improvement degree is influenced by additional demand from customers’ green preferences. Wang et al. [
13] thought manufacturer green technology innovation is affected by customer decision-making. Lv et al. [
14] considered the significant impact of heterogeneous green consumers on green innovation and found that manufacturers should invest in green innovation when there are green consumers.
Customers’ green product purchasing behavior is caused by various factors, such as their income, previous purchase experiences, environmental awareness, attitudes toward green products, and so on. In general, income is the influential factor in consumers’ willingness to pay more for green products [
15]. There is also a large number of studies to discuss other consumers’ internal factors. For example, based on the Theory of Planned Behavior, Costa et al. [
16] focused on how consumers’ previous purchasing experiences, environmental consciousnesses, and attitudes toward green products influence purchasing intentions. Chen et al. [
17] constructed a decision-making model to explore consumer behaviors relating to the intention to purchase green products. They found that consumers’ environmental awareness significantly and positively affected green product purchasing. Ji et al. [
18] examined the impact of consumers’ low-carbon preferences on manufacturers’ decision-making in the O2O retail supply chain. Dou et al. [
19] found a mutual influence between the emission abatement cost, the emission tax, and consumers’ environmental awareness that impacted pricing strategies. Demand acceleration driven by consumers’ environmental awareness plays a key role. Yao et al. [
20] discussed the impact of consumers’ environmental concerns on the strategies and outcomes of a supply chain. Liu et al. [
21] investigated the dynamic impact of competition and consumers’ environmental awareness on key supply chain players using two-stage Stackelberg game models. They found that, as consumers’ environmental awareness increases, retailers and manufacturers with superior ecofriendly operations will benefit. He et al. [
22] built a Stackelberg game model considering the consumer’s sensitivities to carbon emissions and delivery times. This study found that there are distinct cross-effects due to consumers’ dual sensitivities.
Consumers’ attitudes toward and environmental awareness of green products are heterogeneous, and this difference is comprehensively affected by consumer education, green preference, and other factors [
23,
24]. For example, Zhou et al. [
25] developed a game model to study how consumer education affects the decision-making of game players in a closed-loop supply chain. They proposed a “consumer education paradox”; that is, more consumers are willing to pay for the remanufactured product, and the manufacturer switches the choice from remanufacturing to no remanufacturing. Aagerup and Nilsson [
26] hold the view that individuals with more environmental knowledge generally have a more positive perception of green products. These ecological consumers tend to purchase green products. Similar to this study, Zhang et al. [
27] also found that these individuals are more likely to have a positive perception of companies producing ecofriendly products. Consumers will not only consider the additional utility brought by green products but also weigh and compare the costs generated when purchasing green products, thus changing their green product purchasing decisions [
28]. Jin et al. [
29] found that managers might overestimate the premium that average consumers are willing to pay for the environment.
2.2. Application of RDEU Theory to Game Model
Due to the frequent occurrence of external uncertainty, the influence of sentiments on behavior has attracted attention recently. To the best of our knowledge, sentiments play a key role in individuals’ decision-making behaviors [
30]. The rank-dependent expected utility (RDEU) theory can be used to describe utility under different sentiments. RDEU theory was proposed by Quiggin in 1982, overcoming some drawbacks of the expected utility (EU) theory. From the perspective of the application of RDEU theory, this theory has been widely used in social events, such as nuclear security conflicts [
31], urban demolition conflicts [
32], and land expropriation conflicts [
33] in emergencies. Combined with the game model, RDEU theory can be used to analyze the influence of sentiments on final equilibrium strategies and evolution paths. According to RDEU theory, different sentiments and intensities have different effects on the evolution of equilibrium solutions. At the same time, driven by sentiments, game participants will also be affected by the judgment of the other party to adopt a certain strategy. Liu et al. [
34] introduced RDEU theory to the game model to analyze how emotional factors influence the equilibrium strategies of wastewater discharge. Xin et al. [
35] constructed an RDEU evolutionary game model between the Japanese government and fishermen. They concluded that the sentiments of the players would affect the strategic choices of all players in the system. Xu et al. [
36] analyzed the equilibrium of the evolutionary game between pollution enterprises and surrounding people with emotion and the influence of emotion parameters on event evolution.
Furthermore, some scholars have begun to pay attention to the impact of the sentiment fluctuations of micro-subjects on individual economic behaviors. Some studies have introduced RDEU theory to the discussion of economic issues. Li et al. [
37] constructed an RDEU hawk–dove game model to study the trade conflict between Chinese steel companies and Australian iron ore companies, and in [
37], they illustrated the impact of different emotions on the equilibrium solution. Zhang et al. [
38] established an RDEU evolutionary game model to discuss the influences of heterogeneous emotions on quality decision-making. In particular, in a study of the influence of sentiments on green economic behaviors such as emission reduction, Wang et al. [
39] quantified emotions as an irrational factor and combined them with an evolutionary game between the government and energy consumers using RDEU theory. In [
39], they analyzed how the low-carbon emotions of game subjects affect their decision-making.
2.3. Research Gaps
According to the above literature, although the research on the driving factors of enterprises’ green technology innovation has achieved rich achievements, the discussion from the perspective of consumers still focuses on the impact of consumer green purchasing behavior on manufacturers’ green innovation. Several studies deeply discuss the two internal motivations of consumers, green preference and environmental awareness, but ignore consumers’ sentiments. However, in the information explosion of the digital era, the rapid spread of consumers’ sentiments has a significant impact on the green technology innovations of manufacturers. RDEU theory has also begun to be linked with economic activities, but it is still widely used in the analysis and research of social events. Studies about manufacturers’ green technology innovations under different sentimental situations are relatively scarce. In reality, the participants are irrational in the process of green technology innovation. Thus, sentiments cannot be ignored. It is meaningful to study the role of sentiments in manufacturers’ green technology innovation.
To bridge these gaps, considering the effect of sentiment fluctuations on green product circulation, this paper builds an RDEU evolutionary game model between the manufacturer and the consumer from a micro-perspective. From a dynamic perspective, the model is used to describe the dynamic evolution law of the manufacturer choosing green innovation and the consumer choosing green purchasing. Then, combined with numerical simulation, the influence of sentiments on manufacturers’ green technology innovations is discussed. Based on related conclusions, some practical strategies are put forward.
3. RDEU Evolutionary Game Model of Green Technology Innovation
To resolve the green technology innovation conflicts between consumers and manufacturers under different sentiments, this section introduces RDEU theory. Based on the relationship between the demand and supply side of green products, an RDEU evolutionary game model in three sentiment scenarios is constructed.
3.1. Rank-Dependent Expected Utility (RDEU) Theory
Based on Quiggin’s hierarchy-dependent utility theory [
40] and referring to the relevant literature, the steps of combining RDEU theory with the game model are summarized.
Step 1: Suppose that the return of game participants under different strategy combinations is
, and the corresponding probability of different strategy combinations is
. The payoffs are ranked, from large to small,
. Then, define the rank position of
xi as Equation (1):
The RPi is the probability distribution function of the benefits. The greater the benefits of a certain strategy, the greater its weight in decision-making.
Step 2: Calculate the decision weight,
π(
xi)
, as Equation (2):
where
w(.) is the emotion function, the monotonic increasing function of the utility level, and satisfies
w (0)
= 0 and
w (1)
= 1. It is assumed that
w(
pi)
= pir and 0 <
pi < 1. Therefore, when
r = 1, the players are rational, without sentiment or deviation from probability estimation. When
r > 1, the consumer has a boycott sentiment, and the manufacturer is pessimistic. They underestimate the selection probability and increase the weight of the final decision. When
r < 1, the consumer has a support sentiment, and the manufacturer is optimistic, overestimating the selection probability, and the weight of the final decision is reduced.
Step 3: The expected effect function of the RDEU of game party
i can be expressed as Equation (3):
where
u(
xi) is the utility function under different strategy combinations. Substitute (2) into (3) to derive the following:
3.2. Problem Description
In the process of promoting the green technology innovation of manufacturers, there are three participants, namely, manufacturers, consumers, and the government. Under consumer and regulation pressure, traditional manufacturers may choose to upgrade their green technology innovation to achieve clean production, waste recycling, low-carbon energy, and green products. On the one hand, on the demand side, consumers may choose to purchase green products or ordinary products due to their different sentiments toward the environment and attitudes toward green products. Consumer purchasing decisions affect manufacturers’ production and green technology innovation decisions. On the other hand, the government is seen as an external participant aiming to build a green manufacturing system. To improve the development of a green economy, the government may provide appropriate subsidies to manufacturers engaged in green technology innovation to make up for high innovation costs. Meanwhile, the government also provides some subsidies to green product purchases to stimulate green product consumption.
In this game model, consumers and manufacturers are taken as the research objects. Consumers have two strategies, purchasing green products and purchasing ordinary products, which are recorded as {G, NG}. Specifically, G means that consumers attach importance to the environmental benefits of products and are willing to pay extra money to buy upgraded green products, and NG means that consumers are unwilling to pay more money to obtain green products and maintain the original decision to purchase ordinary products. Manufacturers also have two strategies, promoting green technology innovation and not promoting green technology, which are recorded as {T, NT}. T means that manufacturers carry out green technology innovations to provide green products with a high green degree. In the process of innovation, manufacturers may obtain government subsidies and achieve corporate social responsibility. It is beneficial to improve manufacturers’ corporate reputation and environmental benefits. Meanwhile, NT means that traditional manufacturers still use high energy consumption and highly polluting technology to produce ordinary products. It is detrimental to the long-term development of manufacturing enterprises.
3.3. Basic Assumptions and Payoff Matrix
Assumption 1: Assume that the probability of a consumer purchasing green products is x, and the probability of purchasing ordinary products is 1 − x; the probability of a manufacturer choosing a green technology innovation strategy is y, and the probability of choosing a nongreen innovation strategy is 1 − y. Both participants aim to maximize their utilities.
Assumption 2: For the manufacturer, when, and only when, the manufacturer produces green products, and the consumer buys green products, the manufacturer will obtain the highest return: RM1. In other cases, the supply and demand of green products cannot be matched smoothly, so the manufacturer’s income is reduced to RM2. In addition, if the manufacturer chooses the green technology innovation strategy, the transformation into a green factory will signal that the company is fulfilling its corporate social responsibility to the public, generating additional reputation gains: F.
Assumption 3: The manufacturer’s initial cost is C, but the innovation of green technologies, such as resource-intensive utilization and waste disposal emissions, requires a lot of capital investment, which leads to an increase, ΔC, in the manufacturer’s costs [2].
Assumption 4: For the consumer, the benefits of purchasing green products and original products are R1 and R2, and the corresponding purchasing costs are C1 and C2, respectively. In the absence of green product value, the manufacturer will reflect a certain cost of green technology innovation in the proportion of product sales markup, that is, R1 > R2 and C1 > C2 [13].
Assumption 5: When the consumer is willing to buy green products but cannot be satisfied, there will be a psychological loss of income and health loss; the sum of the loss is f. When the consumer chooses to buy ordinary products, and the manufacturer chooses a green technology innovation strategy, the consumer needs to find other alternatives, resulting in opportunity costs: ρ1. When the consumer and the manufacturer are not willing to pay extra costs for green products, it will cause environmental pollution and bring additional health losses, ρ2, satisfying ρ1 < ρ2 < f to consumers.
Assumption 6: To improve the operational efficiency of the green supply chain, the government will subsidize the buyers and producers of green products: t1C1 and t2ΔC [41].
Assumption 7: Assume that the value of reputation improvement is not enough to make up for the increase in cost, namely, F < (1 − t2) ΔC. If the manufacturer chooses to maintain the status quo while consumers prefer green products, the manufacturer will lose a large number of customers, leading to a decline in revenue: g. At this point, revenue will decline more than in other cases, that is, (1 − t2) ΔC − F < g. In general, the final benefit of green technology innovation is relatively high, such that RM1 − (1 − t2) ΔC + F > RM2.
Assumption 8: The consumer has three sentimental states: boycott sentiment, support sentiment, and rationality. The manufacturer also has three sentimental states, respective to these consumer states: optimism, pessimism, and rationality.
To sum up, the strategic space of the consumer is {G, NG}, and the strategic space of the manufacturer is {T, NT}. The payoff matrix of both parties is shown in
Table 1.
3.4. RDEU Evolutionary Game Model between the Manufacturer and the Consumer
Based on the above assumptions, the payoff of the consumer and manufacturer can be ranked, respectively, as
According to the RDEU game model, combined with the green product conflict between consumers and manufacturers (
Table 1), consumers and manufacturers obtain the utility, probability distribution, rank, and decision weight of the corresponding income, as shown in
Table 2 and
Table 3.
The expected utility of the consumer choosing to purchase the green product is assumed to be U
x, as shown in Equation (7):
From this, the expected utility function of RDEU corresponding to the consumer can be expressed as Equation (8):
The expected utility of the manufacturer choosing green technology innovation is assumed to be U
y, as shown in Equation (9):
From this, the expected utility function of RDEU corresponding to consumers can be expressed as Equation (10):
3.5. Replicator Dynamics Equations
During the game process, the players will constantly judge the benefits under different strategies and adjust their own decisions to obtain a replicator dynamic equation. The equation can be used to further analyze the role of the players’ sentiments in the dynamic evolution of the whole game. According to Equations (7)–(10), the replicator dynamic equations of the consumer and manufacturer can be expressed as Equations (11) and (12):
Proposition 1. Based on the dynamic equations (11) and (12), the evolutionary equilibrium (EE) of the system can be obtained as (0, 0), (0, 1), (1, 0), (1,1), and (x*, y*), where (x*, y*) satisfies the equations as follows:
3.6. Evolutionary Equilibrium Stability Analysis
According to the method proposed by Friedman [
42], the Jacobian matrix can be applied to verify the local stable points of the system and obtain the evolutionarily stable strategy (ESS) of the system. When the determinant of the Jacobian matrix, J, of an equilibrium point is greater than zero and its trajectory is less than zero, the point is a locally stable point, which is called the ESS of the system. The Jacobian matrix of the system is as follows:
where
3.6.1. Scenario 1: Both Parties Have No Sentiments
When both the consumer and manufacturer have no sentiments, it is assumed that r1 = r2 = 1. In this scenario, there is no difference between the RDEU evolutionary game and the traditional evolutionary game.
Proposition 2. When the consumer and manufacturer both have no sentiments (r1 = r2 = 1), the stability of each equilibrium point is obtained as shown in Table 4.
According to Proposition 2, there exists a stable equilibrium point (1, 1), which implies the consumer will choose to buy green products, and the manufacturer will choose green technology innovation strategies eventually.
3.6.2. Scenario 2: Both Parties Have Sentiments
The consumer and the manufacturer may have sentiments at the same time, that is, r1 ≠ 1, r2 ≠ 1. In this section, we discuss the implications of sentiments on the stability of EE.
Proposition 3. When the consumer and manufacturer both have sentiments (r1 ≠ 1, r2 ≠ 1), the stability of each equilibrium point is obtained as shown in Table 5. When and only when Because the function of E5(x*, y*) is too complex to explain the proposition briefly, this paper considers it in a numerical simulation. According to the solution of the replication dynamic equation and the Jacobian matrix, (1, 1) is the asymptotically stable point under certain restrictions, (0, 0) and (1, 0) are saddle points, and (0,1) is an unstable point.
3.6.3. Scenario 3: One Party Has a Sentiment
In this scenario, this paper analyzes two situations. One is that the consumer is rational and the manufacturer has a sentiment (r1 = 1, r2 ≠ 1), and the other one is that the consumer has a sentiment and the manufacturer is rational (r1 ≠ 1, r2 = 1).
Proposition 4. When the consumer has no sentiment and the manufacturer has a sentiment (r1 = 1, r2 ≠ 1), the stability of each equilibrium point is obtained as shown in Table 6. There is no ESS. When the consumer is rational, and the manufacturer is optimistic or pessimistic, according to the positive and negative determinants and the trace of the Jacobian matrix, there is no stable point in this situation. The game is in trouble, and the final decisions of both sides of the game are traceless and random.
Proposition 5. When the consumer has a sentiment and the manufacturer has no sentiment (r1 ≠ 1, r2 = 1), the stability of each equilibrium point is obtained as shown in Table 7.
According to the solution of the replicated dynamic equation and the Jacobian matrix, (1,1) is an ESS. It implies that no matter what the consumer’s sentiment is, the consumer and the manufacturer will eventually choose the ESS of (G, T).