3.2. Interview Findings: The Green Transition Implications for Businesses
As a result of the qualitative analysis of interviews and focus groups, we arrived at six themes brought out by the interviewees while discussing the challenges and opportunities of the green transition. Reported themes were as follows: (1) awareness (
Table 10); (2) competitive advantage and product/service development (
Table 11); (3) regulation and licensing (
Table 12); (4) production, manufacturing, and technology (
Table 13); (5) marketing and communication (
Table 14); (6) and metrics and measuring (
Table 15). In each of mentioned themes, both challenges and opportunities were highlighted. Interviewees thoughts, expressed during interviews, are highlighted below.
Mentioned challenges in the current theme were entrepreneurs’ negative attitudes towards the green transition and low awareness of the steps that need to be taken to support the green transition within the companies (
Table 10). However, opportunities that were pointed out highlighted that those entrepreneurs that have a positive attitude toward the green transition could lead the way and set a good example. The initiation of good practices and the green transition, as well as digital transformation (twin transition) at the same time, were seen as opportunities for raising awareness.
The interviewees pointed out that many companies have already achieved something in the context of the green transition, be it collecting residual heat, processing production residues, increasing energy efficiency, or something else. Simultaneously, it was also illustrated that there are companies whose managers are not interested in the green transition and where, in the best case, only what is necessary is executed under the people’s and regulations’ compulsion.
“If […] a leader is a person who is not interested in this topic […], then there is nothing to do. In the best case, he takes those unavoidable steps under the compulsion of the people working in his company. He does not do a millimetre more because he is not interested in this topic. He is not interested in the long-term and future of this company. He looks ahead a year or two, and this green theme does not fit into it”.
(27)
Interviewees also strongly believed that if the entrepreneur or manager has a positive attitude towards the green transition, it is more likely that necessary changes for the green transition within the company will be made.
“Personally, I know a lot about green transition, because I am green in my worldview”.
(12)
“I deal with companies that have an understanding and desire to be advocates and pioneers in Estonia on this topic … There are people around me, from my social media network to friends and acquaintances, … everyone is very aware and interested in the topic”.
(27)
Several interviewees mentioned that the green transition should be addressed in Estonia in the same way as the digital transition, and it would be a competitive advantage for a country to initiate the twin transition. However, it would be difficult at the beginning and would need additional costs.
“The state tries to encourage that twin transition is our opportunity, let us take advantage of it, we will make a leap in development (joint approach of the digital and green revolution). Sometimes customers say that it is rather difficult at the beginning (the pain point of the European directives is in mind), brings additional costs”.
(32)
The interviewees added that it is essential to deal with green issues after Russia’s aggression against Ukraine, which led to a rapid increase in energy prices and opened a window of opportunity for the green transition.
“… after 24 February […] looking at the economic situation, we realized that if up until now dealing with the environment and the green transition were urgent, then it is extremely urgent. These topics are even more important today than a month ago”.
(27)
Overall, the general opinions expressed throughout the interviews left the impression that there is a lot that can be completed to raise awareness about the green transition.
Topics and ideas expressed by the interviewees about the challenges of the current theme varied from planning, losing competitive advantage, the investment aspect of product development, and pricing to finding investment and capital to change consumption models and undertake the green transition (
Table 11). At the same time, the same aspects were mentioned as opportunities if they were used wisely by the companies. For example, during the interviews, it was recognized that the green transition requires a long-term perspective from the company.
“Before the dreamers and visionaries, … in cooperation with various stakeholders can come to the grassroots level, it will take time, nothing will happen overnight”.
(37)
The interviewees also pointed out some aspects related to product development and competitiveness in connection with the green transition, i.e., that the green transition is difficult initially, that it brings additional costs, and that it reduces competitive advantage. Additionally, the possibility of losing the competitive advantage due to the green transition was mentioned as a point of concern and challenge.
“There are those among entrepreneurs who ask what will happen to our competitiveness”.
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“Green transition reduces our competitive advantage”.
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Interviewees also noted that consumer is not ready to pay more for environmentally friendly products, while the manufacturing price for the company is higher.
“Potential obstacle can also be that buyers are not willing to pay a higher price for an environmentally friendly product or service but the price of such a product/or service is more expensive for the company”.
(26)
Simultaneously, it was recognized that the old consumption models no longer work under the conditions of the green transition, and it is necessary to find new consumption models—to consume less and more expensively.
“[…] in the ideal world people would consume only as much as they need, not more, and this would allow, let us say, to consume less, but more expensively […]”.
(34)
Additionally, as one possibility, it was mentioned that environmental effects should ideally be considered when pricing products, and that the market can be influenced through green products. As a potential opportunity for the business interviewees, it was recognized that if the customer demands proof of the company’s environmental friendliness, it will provide a competitive advantage.
“In our case, we have the educated customer is the price. If more and more customers start demanding certain certificates, certain proof that the company is responsible, it will create advantages for our companies”.
(33)
“Speaking about organically grown products, our consumer decides, and our consumer is price sensitive. Many entrepreneurs have the question that they would like to produce organically, but the business model does not add up. They are entrepreneurs and they must not go bankrupt”.
(31)
Representatives from manufacturing sector, especially food production, shared that increasing prices in this sector is extremely complex. Maintaining price levels could be achieved mainly due to investing to new technologies that enable more efficient production.
“The food sector is currently in such a situation where input prices are growing fast and rapidly, but it is not possible to increase these selling prices, because the retail chains have a very tough price war among themselves. This has put a lot of pressure on the profitability and ability of companies to cope with these rapid changes in packaging and raw materials. The purchasing power of consumers (electricity, heating has become more expensive) has decreased, there is less money left to buy innovative and more expensive products. The food sector is in a situation where we think it would be wise to postpone projects that are not essential, that do not support daily coping and that increase costs and food prices. We need more efficient production, but the technology is expensive”.
(17)
In the agricultural sector, for example, it was pointed out that companies are closing organic production since it makes no sense and is too expensive.
“Our company is owned by farmers, among them there are also organic producers, they gradually stop their production because it is not reasonable and beneficial”.
(12)
“Entrepreneurs look at the wallet, look at the purchasing power of consumers and make their decisions accordingly”.
(24)
The capital requirement and investment needs were pointed out by the interviewees as challenges.
“Finding additional resources is difficult in both production and service”.
(2)
“Today, the biggest challenge in GT is finding financial resources”.
(16)
Interviewees pointed out that the pricing of products and services should consider environmental impact.
“The effects of the environment should be taken into account when pricing products and services”.
(6)
Digitalising services was seen as an opportunity.
“Service providers who do not produce anything have switched to digital versions”.
(32)
In summary, the interviewees admitted that during the crisis (COVID-19 and the Ukrainian war), it has been difficult for entrepreneurs to deal with topics related to the green transition. Instead, the activities related to the green transition were postponed to when companies would perform better because entrepreneurs make decisions primarily based on the company’s wallet and the consumer’s ability to pay.
“If he (entrepreneur) sees that it is a big money hole to change the packaging or to remake the disposal system or to produce his product from completely different materials, which he has to obtain under completely different conditions, from other regions (customs duties, other), then the motivation immediately drops away. If he does not see a profitable activity as an entrepreneur, then this is […] a bigger argument than being environmentally friendly. Even if he is informed and knows and looks to see if he can make these changes in his system, he finds out that measuring the CO2 footprint costs 10 thousand, replacing the materials costs the same, and then it does not make sense. He can sell his stuff without saying I am sustainable. When the buyer no longer buys a product-service that would be sustainable, this is when a revolutionary change begins to take place”.
(40)
Under the theme of regulations and licensing, many sector-specific needs to supplement existing regulations were highlighted by the interviewees (
Table 12). Mentioned necessary supplements were considered as challenges to tackle issues related to the green transition. Additionally, the need for licensing was mentioned, but mainly as an opportunity and tool for increasing competitive advantage. For example, valorization is crucial because it reduces production waste, enables the selling of valorized products at a higher price, and creates new innovative products, including new jobs. At the same time, ideas remain in terms of regulations or capabilities (challenges and opportunities vary in different sectors).
“It is important not to set restrictions on raw materials due to their origin but to determine which quality indicators they must meet. For example, we want to extract phosphorus from sewage sludge and produce high-quality animal feed. However, the regulation stipulates that the phosphorus used in animal feed must come from natural mines (In the legislation, a requirement to create additional environmental burden is written in)”.
(35)
Interviewees considered it essential to have environmental licenses, including for exported products. Additionally, different sectors need different kinds of certificates and regulations. For example, exporting companies are already making the certificates consumers ask for.
“[…] companies that sell large products (for example, metal products such as a house) must have all environmental licenses. No one will buy products if you have not produced them in a sustainable and environmentally friendly, and proven way because procurements have already been made in such a way that there is no other way to get through”.
(27)
On the positive side, interviewees pointed out that companies are already seeking the environmental certificates.
“Companies in our sector (packaging) are acquiring various environmental certificates for their production, and they keep adding them, and this is all at the request of customers …”
(33)
The interviewees saw many challenges and opportunities in production, from production efficiency, economic and political pressure, packaging issues, and the cost of new technology to restructuring the whole sector (
Table 13). For example, dominating the opinion of interviewees was the idea that inputs and production volumes are decreasing due to the green transition, which means that more efficient delivery and packaging changes are needed. The interviews looked at how to find solutions to replace the old technology with “sensible” options so that the production sector would not be exhausted under excessive economic and political pressure.
“Politically—we need an agreement with the groups of beneficiaries for whom the “old” technology is useful. The GT means changing the industrial structure, which means that the manufacturing sector is at risk during this transition. It would be naive to think that competitors will not use this opportunity to exert pressure […]”.
(25)
In addition, it was acknowledged that the manufacturing sector requires large investments and changes in consumption habits.
“When we talk about production, we must remember that it requires big investments and changing the consumption paradigm. To what extent is society ready to start consuming in a different way?”
(14)
Interviewees highlighted that packaging-related issues are complex, creating both confusion and greenwashing. Thus, companies are struggling with how to deal with issues related to materials.
“The dairy industry is an energy-intensive production. The second topic is packaging, very confusing, very challenging and there is a lot of greenwashing”.
(12)
“Some kind of material-based goals (e.g., plastic materials) […], companies are confused by the fact that how these goals are planned to be achieved, there are goals, but there are no solutions. Many companies today do not see the existing solutions for these goals that have been proposed”.
(33)
In terms of both packaging and valorization, as well as other sector specific issues, the interviewees had different opinions, from selling livestock and forest without valorization to restrictions related to the valorization of raw materials that should be addressed, beginning with regulation and financing support.
Marketing and communication were considered tools for creating awareness and communicating competitive advantage (
Table 14). Interviewees mainly saw opportunities in marketing and communication; that being said, they mentioned that the line between green transition and greenwashing is thin. The same idea was related to footprint calculators, which were seen as an opportunity to market green products.
“Various carbon footprint calculators have been added continuously, which provides a market and competitive advantage. I see a fine line there between turning green and greenwashing, that marketing versus being green”.
(33)
The interviewees also considered marketing and communication very important, as they provide messages to consumers.
“Communication to interested parties on how to talk about facts and emotions, which would make people change their behaviour”.
(36)
Footprint calculators and tools to help to see the whole supply chain of the product were considered by interviewees a great way to promote green products, as well as an opportunity to support the green transition.
“[…] Lack of transparency. Throughout the supply chain, from production to the consumer. I would really like to beep the QR code, and I will find out on which field this thing started and in which containers it was kept for how long and what happened to it in the meantime. That as long as it’s all a state secret, or at least I have to trust what the manufacturer or the intermediary communicates”.
(34)
The topic of carbon footprint calculators came up in several interviews, seemingly seen as a strengthening aspect of competitiveness (also seen in a previous theme: marketing and communication). However, interviewees stated that calculators needed to be included in some sectors (e.g., construction, energy, food production, textile, tourism), and their usage resulted in contradictory results for those that exist today (
Table 15). All metrics related to the green transition were considered as much an obstacle (due to the current lack of clarity) as an opportunity for entrepreneurs.
“Last week, our good competitor Volvo Trucks unveiled a footprint calculator where you can choose a diesel, electric or gas truck for all European countries and some of the world and see what the footprint is, down to water use, energy and CO2. If you choose an electric truck and Estonia, the result is the ugliest in the world, because the carbon footprint of Estonian electricity production is among the largest, depending on the day or the moment you look at it… Estonia is one of the dirtiest places because of the use of oil shale in electricity”.
(11)
Non-financial reporting was mentioned as an underused opportunity by interviewees.
“If we bring non-financial reporting very deeply into our economic metrics at the national level, I think that is a strong signal. To come up with these metrics, […] so that I can understand that the country’s health is not only shown by GDP, but the sustainability index also shows the country’s health. Competition between countries would change to other bases so that it would be an effective paradigm change”.
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Interviewees acknowledged that it was necessary to start the green transition where the potential is significant. (It differs in all sectors.) The greatest potential was seen in new start-ups (born to be green); new measurement metrics, such as the sustainability index; and greater transparency at all levels, including the national level.