Predictors of Perceived Healthcare Professionals’ Well-Being in Work Design: A Cross-Sectional Study with Multigroup PLS Structural Equation Modeling
Abstract
:1. Introduction
2. Materials and Methods
2.1. Sampling Methods and Procedure
2.2. Survey Instrument and Measurement
3. Data Analysis
4. Results
5. Discussion
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
- Wang, B.; Liu, Y.; Qian, J.; Parker, S.K. Achieving effective remote working during the COVID-19 Pandemic: A work design perspective. Appl. Psychol. 2021, 70, 16–59. [Google Scholar] [CrossRef] [PubMed]
- Slavković, M.; Sretenović, S.; Bugarčić, M. Remote working for sustainability of organization during the COVID-19 Pandemic: The mediator-moderator role of social support. Sustainability 2022, 14, 70. [Google Scholar] [CrossRef]
- Parker, S.K.; Grote, G. Automation, algorithms, and beyond: Why work design matters more than ever in a digital world. Appl. Psychol. 2022, 71, 1171–1204. [Google Scholar] [CrossRef]
- Daniels, K.; Gedikli, C.; Watson, D.; Semkina, A.; Vaughn, O. Job design, employment practices and well-being: A systematic review of intervention studies. Ergonomics 2017, 60, 1177–1196. [Google Scholar] [CrossRef] [PubMed]
- Akinwale, O.E.; George, O.J. Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria. Rajagiri Manag. J. 2020, 14, 71–92. [Google Scholar] [CrossRef]
- Rasheed, M.I.; Jamad, W.N.; Pirafi, A.H.; Iqbal, S.M.J. Perceived compensation fairness, job design, and employee motivation: The mediating role of working environment. SAJMS 2020, 14, 229–246. [Google Scholar] [CrossRef]
- Pagán-Castaño, E.; Maseda-Moreno, A.; Santos-Rojo, C. Wellbeing in work environments. J. Bus. Res. 2020, 115, 469–474. [Google Scholar] [CrossRef]
- López-Cabarcos, M.A.; López-Carballeira, A.; Ferro-Soto, C. New ways ofworking and public healthcare professionals’ well-being: The response to face the COVID-19 pandemic. Sustainability 2020, 12, 8087. [Google Scholar] [CrossRef]
- Zhou, T.; Xu, C.; Wang, C.; Sha, S.; Wang, Z.; Zhou, Y.; Znang, I.; Hu, D.; Liu, Y.; Tian, T.; et al. Burnout and well-being of healthcare workers in the post-pandemic period of COVID-19: A perspective from the job demands-resources model. BMC Health Serv. Res. 2022, 22, 284. [Google Scholar] [CrossRef]
- Krok, D.; Zarzycka, B. Risk perception of COVID-19, meaning-based resources and psychological well-being amongst healthcare personnel: The mediating role of coping. J. Clin. Med. 2020, 9, 3225. [Google Scholar] [CrossRef]
- Søvold, L.E.; Naslund, J.A.; Kousoulis, A.A.; Saxena, S.; Qoronfleh, M.W.; Grobler, C.; Münter, L. Prioritizing the mental health and well-being of healthcare workers: An urgent global public health priority. Front. Psychol. 2021, 9, 679397. [Google Scholar] [CrossRef] [PubMed]
- Kinman, G.; Teoh, K.; Harris, A. Supporting the well-being of healthcare workers during and after COVID-19. Occup. Med. 2020, 70, 294–296. [Google Scholar] [CrossRef] [PubMed]
- Simonovic, M.; Slavkovic, M.; Miric, M.; Eric, D. Relationship between work-related outcomes of healthcare professionals in transfusion medicine units. Srp. Arh. Celok. Lek. 2023, 151, 333–338. [Google Scholar] [CrossRef]
- Kundi, Y.M.; Aboramadan, M.; Elhamalawi, E.M.I.; Shahid, S. Employee psychological well-being and job performance: Exploring mediating and moderating mechanisms. Int. J. Organ. Anal. 2021, 29, 736–754. [Google Scholar] [CrossRef]
- Grossi, E.; Compare, A. Psychological General Well-Being Index (PGWB). In Encyclopedia of Quality of Life and Well-Being Research; Michalos, A.C., Ed.; Springer: Dordrecht, The Netherlands, 2014; pp. 5152–5156. [Google Scholar]
- Crepaldi, M.; Giannì, J.; Brugnera, A.; Greco, A.; Compare, A.; Rusconi, M.L.; Poletti, B.; Omboni, S.; Tasca, G.A.; Parati, G. Predictors of Psychological well-being and quality of life in patients with hypertension: A longitudinal study. Healthcare 2024, 12, 621. [Google Scholar] [CrossRef] [PubMed]
- Almeida, D.; Figueiredo, A.R.; Lucas, P. Nurses’ well-being at work in a hospital setting: A scoping review. Healthcare 2024, 12, 173. [Google Scholar] [CrossRef] [PubMed]
- Tsuji, S.R.J.; Zuk, A.M.; Solomon, A.; Edwards-Wheesk, R.; Ahmed, F.; Tsuji, L.J.S. What Is wellbeing, and what is important for wellbeing? Indigenous Voices from across Canada. Int. J. Environ. Res. Public Health 2023, 20, 6656. [Google Scholar] [CrossRef]
- Supardi, A.M.; Salehah, M.; Komalasari, S. The role of workplace well-being on employee work satisfaction. In Proceedings of the Conference of Psychology and Flourishing Humanity (PFH 2022), Malang, Indonesia, 19–20 October 2022; pp. 318–327. [Google Scholar]
- Brunetto, Y.; Dick, T.; Xerri, M.; Cully, A. Building capacity in the healthcare sector: A strengths-based approach for increasing employees’ well-being and organisational resilience. J. Manag. Organ. 2019, 26, 309–323. [Google Scholar] [CrossRef]
- Abdullah, M.I.; Huang, D.; Sarfraz, M.; Ivascu, L.; Riaz, A. Effects of internal service quality on nurses’ job satisfaction, commitment and performance: Mediating role of employee well-being. Nurs. Open 2021, 8, 607–619. [Google Scholar] [CrossRef]
- Peccei, R.; Van De Voorde, K. The Application of the Multilevel Paradigm in Human Resource Management–Outcomes Research: Taking Stock and Going Forward. J. Manag. 2019, 45, 786–818. [Google Scholar] [CrossRef]
- Johari, J.; Mohd Shamsudin, F.; Fee Yean, T.; Yahya, K.K.; Adnan, Z. Job characteristics, employee well-being, and job performance of public sector employees in Malaysia. Int. J. Public Sect. Manag. 2019, 32, 102–119. [Google Scholar] [CrossRef]
- Lorente, L.; Tordera, N.; Peiró, J.M. How Work Characteristics Are Related to European Workers’ Psychological Well-Being. A Comparison of Two Age Groups. Int. J. Environ. Res. Public Health 2018, 15, 127. [Google Scholar] [CrossRef] [PubMed]
- Bakker, A.B.; de Vries, J.D. Job Demands–Resources theory and self-regulation: New explanations and remedies for job burnout. Anxiety Stress Coping 2020, 34, 1–21. [Google Scholar] [CrossRef] [PubMed]
- Slemp, G.R.; Kern, M.L.; Vella-Brodrick, D.A. Workplace Well-Being: The Role of Job Crafting and Autonomy Support. Psych. Well-Being 2015, 5, 7. [Google Scholar] [CrossRef]
- Shanafelt, T.; Trockel, M.; Ripp, J.; Murphy, M.L.; Sandborg, C.; Bohman, B. Building a Program on Well-Being: Key Design Considerations to Meet the Unique Needs of Each Organization. Acad. Med. 2019, 94, 156–161. [Google Scholar] [CrossRef] [PubMed]
- Jennings, P.A.; Minnici, A.; Yoder, N. Creating the working conditions to enhance teacher social and emotional well-being. In Keeping Students Safe and Helping Them Thrive: A Collaborative Handbook on School Safety, Mental Health, and Wellness; Osher, D., Mayer, M.J., Jagers, R.J., Kendziora, K., Wood, L., Eds.; Praeger/ABC-CLIO: Westport, CT, USA, 2019; pp. 210–239. [Google Scholar]
- Bakker, A.B.; Demerouti, E. Job demands–resources theory: Taking stock and looking forward. J. Occup. Health Psychol. 2017, 22, 273–285. [Google Scholar] [CrossRef] [PubMed]
- Bakker, A.B.; Demerouti, E. Multiple levels in job demands-resources theory: Implications for employee well-being and performance. In Handbook of Well-Being; Noba Scholar: Salt Lake City, UT, USA, 2018. [Google Scholar]
- Weziak-Bialowolska, D.; Bialowolski, P.; Sacco, P.L.; VanderWeele, T.J.; McNeely, E. Well-Being in Life and Well-Being at Work: Which Comes First? Evidence from a Longitudinal Study. Front. Public Health 2020, 8, 103. [Google Scholar] [CrossRef] [PubMed]
- Gordon, H.J.; Demerouti, E.; Le Blanc, P.M.; Bakker, A.B.; Bipp, T.; Verhagen, M.A.M.T. Individual job redesign: Job crafting interventions in healthcare. J. Vocat. Behav. 2018, 104, 98–114. [Google Scholar] [CrossRef]
- Al Azzam, A. Job design dimensions and its impact on knowledge sharing among employees in Jordanians hospitals in Irbid District—Jordan. Br. J. Manag. 2018, 29, 1467–8551. [Google Scholar]
- Agus, A.; Selvaraj, R. The mediating role of employee commitment in the relationship between quality of work life and the intention to stay. Empl. Relat. Int. J. 2020, 42, 1231–1248. [Google Scholar] [CrossRef]
- Abid, A.M.; Sarwar, A.; Imran, K.; Jabbar, A.; Hannan, A. Effect of job design on employee satisfaction (A Study of fertilizer companies listed in Lahore Stock Exchange). Eur. J. Bus. Manag. 2013, 5, 1–8. [Google Scholar]
- Böckerman, P.; Bryson, A.; Kauhanen, A.; Kangasniemi, M. Does job design make workers happy? Scott. J. Political Econ. 2020, 67, 31–52. [Google Scholar] [CrossRef]
- Huhtala, M.; Geurts, S.; Mauno, S.; Feldt, T. Intensified job demands in healthcare and their consequences for employee well-being and patient satisfaction: A multilevel approach. J. Adv. Nurs. 2021, 77, 3718–3732. [Google Scholar] [CrossRef] [PubMed]
- Holman, D.; Totterdell, P.; Axtell, C.; Stride, C.; Port, R.; Svensson, R.; Zibaras, L. Job Design and the employee innovation process: The mediating role of learning strategies. J. Bus. Psychol. 2011, 27, 177–191. [Google Scholar] [CrossRef]
- Weilinghoff, P. Job Design Practices to Enable Employee Driven Innovation in Healthcare Organizations. Ph.D. Thesis, University of Twente, Enschede, The Netherlands, 2016. [Google Scholar]
- Rasool, S.F.; Wang, M.; Tang, M.; Saeed, A.; Iqbal, J. How toxic workplace environment effects the employee engagement: The mediating role of organizational support and employee wellbeing. Int. J. Environ. Res. Public Health 2021, 18, 2294. [Google Scholar] [CrossRef]
- Morgeson, F.P.; Humphrey, S.E. The Work Design Questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. J. Appl. Psychol. 2006, 91, 1321–1339. [Google Scholar] [CrossRef] [PubMed]
- Endicott, J.; Nee, J.; Harrison, W.; Blumenthal, R. Quality of life enjoyment and satisfaction questionnaire: A new measure. Psychopharmacol. Bull. 1993, 29, 321–326. [Google Scholar]
- Fornell, C.; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement error. J. Mark. Res. 1981, 18, 39–50. [Google Scholar] [CrossRef]
- Chin, W.W. How to write up and report PLS analysis. In Handbook of Partial Least Squares; Vinzi, V.E., Chin, W.W., Henseler, J., Wang, H., Eds.; Springer: Berlin/Heidelberg, Germany, 2010; pp. 655–690. [Google Scholar]
- Hair, J.; Hollingsworth, C.L.; Randolph, A.B.; Chong, A.Y.L. An updated and expanded assessment of PLS-SEM in information systems research. Ind. Manag. Data Syst. 2017, 111, 442–458. [Google Scholar] [CrossRef]
- Field, A.P. Discovering Statistics Using SPSS for Windows: Advanced Techniques for the Beginner; Sage Publications: London, UK, 2000. [Google Scholar]
- Henseler, J.; Ringle, C.M.; Sarstedt, M. A new criterion for assessing discriminant validity in variance-based structural equation modeling. J. Acad. Mark. Sci. 2015, 43, 115–135. [Google Scholar] [CrossRef]
- Stone, M. Cross-Validatory Choice and Assessment of Statistical Predictions. J. R. Stat. Soc. 1974, 36, 111–147. [Google Scholar] [CrossRef]
- Geisser, S. A Predictive Approach to the Random Effects Model. Biometrika 1974, 61, 101–107. [Google Scholar] [CrossRef]
- Hu, L.-T.; Bentler, P.M. Fit Indices in Covariance Structure Modeling: Sensitivity to Underparameterized Model Misspecification. Psychol. Methods 1998, 3, 424–453. [Google Scholar] [CrossRef]
- Nowak, B.M.; Mazurek, M. Psychological and social factors of character link to the gender of employees in terms of organizational functioning. J. Secur. Sustain. Issues 2023, 13, 187–194. [Google Scholar] [CrossRef]
- Marques, T.; Souca, I.C.; Ramos, S. Engaging age-diverse workers with autonomy and feedback: The role of task variety. J. Manag. Psychol. 2023, 38, 210–224. [Google Scholar] [CrossRef]
- Shavit, Y.Z.; Chi, K.; Carstensen, L.L. Age and time horizons are associated with preferences for helping colleagues. Work. Aging Retire. 2023, 9, 280–290. [Google Scholar] [CrossRef]
Variable | Frequency | Percentage |
---|---|---|
Gender | ||
Female | 354 | 82.9% |
Male | 73 | 17.1% |
Age | ||
<40 | 197 | 46.1% |
41–50 | 114 | 26.7% |
>51 | 116 | 27.2% |
Education | ||
Graduates or higher | 130 | 30.4% |
High school degree or high school diploma | 297 | 69.6% |
In total | 427 | 100% |
Construct and Items | Loadings | VIF | α | CR | AVE |
---|---|---|---|---|---|
Work design determinants | |||||
TCs: Task characteristics | 0.898 | 0.910 | 0.829 | ||
TC01: The job allows me to plan how I do my work. | 0.912 | 2.749 | |||
TC02: The job provides me with significant autonomy in making decisions. | 0.925 | 2.857 | |||
TC03: The job allows me to make decisions about what methods I use to complete my work. | 0.894 | 2.656 | |||
KCs: Knowledge characteristics | 0.861 | 0.896 | 0.590 | ||
KC01: The job requires that I engage in a large amount of thinking. | 0.771 | 2.377 | |||
KC02: The job requires me to keep track of more than one thing at a time. | 0.708 | 2.156 | |||
KC03: The job requires me to analyze a lot of information. | 0.819 | 2.433 | |||
KC04: The job often involves dealing with problems that I have not met before. | 0.810 | 2.146 | |||
KC05: The job requires a variety of skills. | 0.704 | 1.620 | |||
KC06: The job requires very specialized knowledge and skills. | 0.790 | 2.027 | |||
SCs: Social characteristics | 0.827 | 0.831 | 0.659 | ||
SC01: I have the opportunity to develop close friendships in my job. | 0.781 | 1.701 | |||
SC02: My supervisor is concerned about the welfare of the people who work for him/her. | 0.835 | 1.954 | |||
SC03: People I work with take a personal interest in me. | 0.829 | 1.791 | |||
SC04: The job requires spending a great deal of time with people outside my organization. | 0.801 | 1.683 | |||
WC: Work context | 0.750 | 0.785 | 0.554 | ||
SS01: The workplace allows for all size differences between people in terms of clearance, reach, eye height, leg room, etc. | 0.793 | 1.332 | |||
SS02: The workplace is free from excessive noise. | 0.801 | 1.440 | |||
SS03: The job has a low risk of accidents. | 0.720 | 1.974 | |||
SS04: The job occurs in a clean environment. | 0.655 | 1.811 | |||
Well-being determinants | |||||
OS: Overall satisfaction with … | 0.940 | 0.946 | 0.601 | ||
OS01: … physical health. | 0.742 | 3.071 | |||
OS02: … mood. | 0.777 | 4.116 | |||
OS03: … work. | 0.776 | 2.696 | |||
OS04: … household activities. | 0.730 | 2.101 | |||
OS05: … social relationships. | 0.723 | 2.182 | |||
OS06: … family relationships. | 0.761 | 2.507 | |||
OS07: … leisure-time activities. | 0.793 | 2.613 | |||
OS08: … ability to function in daily life. | 0.748 | 2.242 | |||
OS09: … sexual drive, interests, and/or performance. | 0.769 | 2.479 | |||
OS10: … ability to get around physically without feeling dizzy, unsteady, or falling. | 0.832 | 3.375 | |||
OS11: … vision in terms of ability to do work or hobbies. | 0.833 | 3.172 | |||
OS12: … overall sense of well-being. | 0.806 | 2.784 |
Constructs | 1 | 2 | 3 | 4 | 5 |
---|---|---|---|---|---|
1. KCs: Knowledge characteristics | – | ||||
2. OS: Overall satisfaction | 0.324 | ||||
3. SCs: Social characteristics | 0.547 | 0.612 | |||
4. TCs: Task characteristics | 0.520 | 0.422 | 0.732 | ||
5. WC: Work context | 0.746 | 0.525 | 0.799 | 0.621 | – |
Construct | Stoner–Geisser Q2 | R2 | GOF |
---|---|---|---|
Overall satisfaction | 0.318 | 0.330 | 0.324 |
SRMR | 0.078 |
Relationship | Path Coefficient | t-Value | 95% CIs (Bias-Corrected) | Results |
---|---|---|---|---|
KCs → OS | −0.019 | 0.384 | [−0.119, 0.077] | Not supported |
SCs → OS | 0.377 *** | 5.848 | [0.248, 0.500] | Supported |
TCs → OS | 0.063 | 1.101 | [−0.044, 0.181] | Not supported |
WC → OS | 0.216 *** | 3.630 | [0.097, 0.328] | Supported |
Relationship | Path Coefficient | p-Value | Path Coefficient | p-Value | Path Coefficient | p-Value | Invariant |
---|---|---|---|---|---|---|---|
Female | Female | Male | Male | ||||
KCs → OS | 0.011 | 0.843 | −0.057 | 0.692 | Yes | ||
SCs → OS | 0.342 | 0.000 *** | 0.600 | 0.001 ** | Yes | ||
TCs → OS | 0.094 | 0.140 | −0.171 | 0.266 | Yes | ||
WC → OS | 0.219 | 0.001 ** | 0.179 | 0.179 | No | ||
Age < 40 | Age < 40 | Age 41–50 | Age 41–50 | Age > 51 | Age > 51 | ||
KCs → OS | −0.037 | 0.673 | 0.052 | 0.550 | −0.011 | 0.898 | Yes |
SCs → OS | 0.345 | 0.003 ** | 0.416 | 0.001 ** | 0.321 | 0.002 ** | Yes |
TCs → OS | 0.212 | 0.033 * | 0.021 | 0.819 | −0.100 | 0.341 | No |
WC → OS | 0.150 | 0.109 | 0.147 | 0.199 | 0.400 | 0.000 *** | No |
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Nesic, D.; Slavkovic, M.; Zdravkovic, N.; Jerkan, N. Predictors of Perceived Healthcare Professionals’ Well-Being in Work Design: A Cross-Sectional Study with Multigroup PLS Structural Equation Modeling. Healthcare 2024, 12, 1277. https://doi.org/10.3390/healthcare12131277
Nesic D, Slavkovic M, Zdravkovic N, Jerkan N. Predictors of Perceived Healthcare Professionals’ Well-Being in Work Design: A Cross-Sectional Study with Multigroup PLS Structural Equation Modeling. Healthcare. 2024; 12(13):1277. https://doi.org/10.3390/healthcare12131277
Chicago/Turabian StyleNesic, Danijela, Marko Slavkovic, Nebojsa Zdravkovic, and Nikola Jerkan. 2024. "Predictors of Perceived Healthcare Professionals’ Well-Being in Work Design: A Cross-Sectional Study with Multigroup PLS Structural Equation Modeling" Healthcare 12, no. 13: 1277. https://doi.org/10.3390/healthcare12131277
APA StyleNesic, D., Slavkovic, M., Zdravkovic, N., & Jerkan, N. (2024). Predictors of Perceived Healthcare Professionals’ Well-Being in Work Design: A Cross-Sectional Study with Multigroup PLS Structural Equation Modeling. Healthcare, 12(13), 1277. https://doi.org/10.3390/healthcare12131277