Corporate Governance, Digital and Money Economy

A special issue of FinTech (ISSN 2674-1032).

Deadline for manuscript submissions: closed (31 May 2024) | Viewed by 7982

Special Issue Editors


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Guest Editor
Department of Economics and Finance, Jan Kochanowski University in Kielce, 25-406 Kielce, Poland
Interests: business economics; corporations; digital economy; security economics

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Guest Editor
Institute of Economics and Finance, University of Szczecin, 70-453 Szczecin, Poland
Interests: forests; sustainability; CSR; accounting; risk

Special Issue Information

Dear Colleagues,

Various situations arise in the operation of any entity, often including those of a crisis nature. One of the ways to control operations, including the ability to operate according to the principles of transparency, respect for the rules and fulfillment of the expectations of stakeholders (customers, local communities, suppliers, shareholders, financial institutions and government), is corporate governance. It consists of, among other things, the system of management and organization, the rules of operation of internal bodies, standards of conduct and management of conflicts of interest, risk management and internal control systems, and information policy.

The purpose of this Special Issue is to indicate the principles, role, essence and mechanisms of corporate governance in the modern economy. In addition, this Special Issue aims to identify the importance of corporate governance in the pursuit of sustainable development of entities and their risk management.

The scope of this Special Issue includes the following topics:

  • Different perceptions of corporate governance in the world;
  • The process of building corporate governance;
  • Corporate governance from the perspective of: market participants, consumers, investors, audit firms, among others;
  • Corporate governance and its importance during economic and financial crises;
  • Corporate governance and its relevance to various financial security risks;
  • Ethics and trust in corporate governance;
  • Risk and its relation to corporate governance;
  • Promotion of corporate governance.

Prof. Dr. Nina Stępnicka
Prof. Dr. Beata Sadowska
Dr. Grzegorz Zimon
Guest Editors

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Keywords

  • competition
  • corporate governance
  • financial crisis
  • globalization
  • risks

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Published Papers (2 papers)

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Research

11 pages, 980 KiB  
Article
Customers’ Satisfaction of E-Banking in Bangladesh: Do Service Quality and Customers’ Experiences Matter?
by Md. Abdul Bashir, Md. Alaul Haque, Aidin Salamzadeh and Md. Mizanur Rahman
FinTech 2023, 2(3), 657-667; https://doi.org/10.3390/fintech2030036 - 13 Sep 2023
Cited by 1 | Viewed by 4580
Abstract
The banking sectors are optimistic that electronic banking (E-banking) will help them provide better customer service and strengthen customer relationships. Despite this, a relatively low priority has been given to the level of satisfaction that E-banking users in Bangladesh have regarding the quality [...] Read more.
The banking sectors are optimistic that electronic banking (E-banking) will help them provide better customer service and strengthen customer relationships. Despite this, a relatively low priority has been given to the level of satisfaction that E-banking users in Bangladesh have regarding the quality of the services they receive and their overall experiences. Consequently, this study aims to determine the effect of service quality and customer experiences on the level of satisfaction perceived by E-banking customers in Bangladesh. Using a convenience sampling technique and a self-administered questionnaire, we gathered data from 315 E-banking customers. The independent variable (service quality and customer experience) and dependent variable (customer satisfaction) on a five-point “Likert-Type Scale” explain the degree to which participants agree or disagree with the questionnaire’s statements. Covariance-based structural equation modeling (CB-SEM) was utilised to analyse the gathered data. The findings of this study indicate that service quality and customer experience significantly positively affect E-banking customer satisfaction in Bangladesh. The outcomes of this study will urge the banking authorities to prioritize service quality to boost customer satisfaction by suggesting several steps to improve the efficiency, effectiveness, and security of the E-banking system. Full article
(This article belongs to the Special Issue Corporate Governance, Digital and Money Economy)
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16 pages, 3264 KiB  
Article
Prospective Areas of Digital Economy in the Context of ICT Usages: An Empirical Study in Bangladesh
by Mohammad Rakibul Islam Bhuiyan, K. M. Salah Uddin and Md Noor Uddin Milon
FinTech 2023, 2(3), 641-656; https://doi.org/10.3390/fintech2030035 - 9 Sep 2023
Cited by 6 | Viewed by 2860
Abstract
The objective of this study is to assess the current and future potential of the digital economy in Bangladesh, with the goal of fostering national development and prosperity by the year 2041. Concurrently, this study examines the various aspects of the digital economy [...] Read more.
The objective of this study is to assess the current and future potential of the digital economy in Bangladesh, with the goal of fostering national development and prosperity by the year 2041. Concurrently, this study examines the various aspects of the digital economy through the lens of the Fourth Industrial Revolution and emerging technologies, specifically focusing on the utilization of information and communication technology (ICT) in Bangladesh. The methodology section employs a qualitative approach to ascertain the research objectives, utilizing secondary data. The purpose of this study is to provide an overview of the contemporary status of the digital economy, focusing on emerging trends that have a significant impact on the national gross domestic product (GDP). Companies and individuals possess an understanding of the digital economy, which has the potential to mitigate the digital divide and establish a robust connection between technology and the economy. The research contributes to a more thorough understanding that Bangladesh is ranked 40th out of 193 nations at present; with the advancement of the digital economy, it will move up to 24th place in 2034. Future research can perhaps be expanded by adopting a qualitative methodology to explore the concept of a smart Bangladesh. Full article
(This article belongs to the Special Issue Corporate Governance, Digital and Money Economy)
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