1. Introduction
Improving food safety not only has a direct contribution to consumers’ health, but is also a vital guarantee toward promoting social stability and sustainable economic development [
1,
2,
3,
4,
5,
6,
7,
8]. Over the past few decades, despite the stricter and more standardized supervision of food safety around the world [
9], public discussions and concerns about food safety have been persisting [
10]. In particular, because consumers are the direct victim of foodborne diseases, their perception and evaluation of food safety have attracted increasing attention from scholars [
11,
12,
13,
14,
15,
16,
17,
18].
A growing body of evidence suggests that people’s food safety perceptions are affected by their availability and accessibility to food risk information [
19,
20,
21,
22]. Therefore, media coverage is regarded as one of the most effective channels to acquire risk information and has become an important factor affecting people’s food safety perceptions and evaluations [
23,
24,
25], and has also become a major data source to conduct food-safety-related studies in recent years (e.g., Park et al. [
26] and Holtkamp et al. [
27]). Scholars in this field have maintained a sustained interest in investigating whether media coverage affects public perception and evaluation of food safety risks. Most relevant studies have found that media scandal reports can enhance people’s awareness of food safety risks in general. For example, Liu and Ma [
25] found that people with media exposure are more concerned about food safety risks via a quantitative analysis of data from citizen surveys in 30 Chinese cities.
Nowadays, with the rapid development and application of Internet technology, human beings have entered the digital society. According to the international telecommunication union (ITU), by the end of 2018, the number of Internet users worldwide had reached 3.9 billion [
28]. The Internet has become one of the most preferred channels for people to obtain information, greatly promoting the interconnection of the world, making it possible to communicate remotely, and enhancing the scope and intensity of social interactions [
29,
30,
31,
32]. Therefore, the online world is bound to become an important place for governments, social institutions, and organizations to disseminate food safety knowledge and strengthen the food safety awareness of the public. Moreover, existing research has also proved that the Internet has indeed had some positive effects on food safety management, e.g., Zhu et al. [
23] and Peng et al. [
33]. However, unlike traditional media (e.g., newspapers and television), which are strictly controlled and censored by the authorities, the Internet has facilitated the “privatization” and “fragmentation” of mass media. In other words, the Internet is more flexible in reporting food safety related information (negative and positive). As a result, the Internet may also promote the spread of food safety rumors and amplify public concerns about food safety [
25].
In addition, “negativity bias” is a common phenomenon in psychology and the social transmission of information, where people instinctively have a stronger preference for negative news or events. Compared with positive and neutral stimuli, negative stimuli have a more lasting impact on people’s emotions [
34,
35,
36,
37,
38]. Therefore, in order to get more clicks, web media or web editors may be more inclined to report food safety related scandals and negative news. Moreover, due to netizens’ innate interest in negative news, negative news related to food safety spreads very fast. As a result, people’s perception to food safety risks may be an exaggeration of the current food safety situation, causing the decline in social trust and affecting social stability. Therefore, it is of great practical significance to study the influence of Internet use on people’s food safety awareness in the digital era. However, the existing research has not directly studied (to the best of the authors’ knowledge) the relationship between Internet use and people’s food safety perception or evaluation, especially the empirical research in developing countries.
The purpose of this paper is twofold. First, based on the data from China’s national micro-survey (China Social Survey or CSS), the present study provides an overview of the public’s perceptions and evaluations about food safety in China for the years 2013 and 2015. In addition, a comparison of food safety perceptions and evaluations between netizens and non-netizens is made. Second, econometric methods are employed to empirically investigate the association between Internet use and food safety evaluation. Compared with the existing literature, the outstanding contributions of this paper are reflected in the following aspects: 1) This paper has investigated the correlation between technical factors, Internet use, and public food safety perceptions in China and further examined the associations with age, urban–rural, and gender differences, as well as the correlations among Internet use frequencies, attitudes towards the Internet, and people’s food safety evaluation, which expands the scope of research on factors influencing food safety perception. 2) This paper also contributes to studies on the non-economic impact of Internet use on human development. 3) The research conclusions of this study have practical significance, which has important policy implications for food safety risk management in the digital era.
The rest of this article is organized as follows.
Section 2 presents the research background, data, and sample introduction. The econometric model is set in
Section 3.
Section 4 mainly reports the empirical results. Finally, the
Section 5 and
Section 6 present the relevant discussion and conclusions in this paper respectively.
3. Methodology and Variable Selection
In order to investigate the association between Internet use and people’s food safety evaluations, this paper constructs the following econometric model, shown in the Equation (1). It should be noted that the food safety perception in CSS only reflected whether the respondents thought food safety was the most important social problem in China. However, the Internet use may also have an effect on people’s perception to others social problems. Therefore, the relationship between Internet use and food safety perception has not been further discussed in the empirical section.
where
i represents the
ith respondent.
Yi is the dependent variable (food safety evaluation).
Internet usei is the key explanatory variable, which is a binary dummy variable (i.e., if the respondent is a netizen,
Internet usei is equal to 1, otherwise it is 0). The
β1 is the main estimated parameter, which reflects the association between Internet use and people’s food safety evaluation. The vector
X represents a series of control variables that may affect food safety evaluation. Referring to Huang and Peng [
10] and Ha et al. [
19], the control variables mainly include gender, age, education, political identity, household registration, marital status, family economic status, and wellbeing.
Zi is a vector including province dummies. Finally,
εi is the error term.
It should be noted that we have deleted all missing values for each variable. In addition, samples with respondents’ uncertain answers (e.g., answered “unclear” or “unknown”) were also excluded. As discussed above, we only used CSS 2013 because of the data unavailability. Overall, 9536 samples were obtained.
Table 4 reports the definitions and descriptive statistics for the main variables. It can be seen that the proportion of netizen samples was 31.58%, the proportion of the urban sample was 55.36%, and the proportion of male samples was 44.92%. In addition, we have examined the correlation matrix among variables and found that the correlation coefficient between any two variables was no more than 0.6. Finally, we further checked the variance inflation factor (VIF) among variables, and the mean and highest VIF were 1.41 and 1.93, respectively. Therefore, in this paper, the multicollinearity problem was not serious.
In order to preliminarily test the correlation between Internet use and food safety evaluations, we first produced a scatter diagram between the average Internet use and food safety evaluation at the provincial level (see
Figure 2). It shows that there was a negative correlation between them, namely that food safety evaluation tended to be lower in provinces with higher Internet use.
5. Discussion
Analyzing the influencing factors on consumers’ food safety perceptions and evaluations has always been a critical branch of food safety related research. Previous studies have shown that personal exposure to food-safety-related information can affect their food safety perception [
19]. In the digital era, the Internet has become the most important channel for people to get information. As a result, the significance of the Internet in disseminating food safety knowledge and in managing food safety has received sustained attention. However, evidence on whether Internet use would directly affect individuals’ food safety evaluation is still inadequate, especially in developing countries like China, where food safety incidents have occurred frequently and have simultaneously experienced rapid Internet coverage during the past few years. Based on the Chinese Social Survey for 2013 and 2015, this paper mainly focused on two aspects: 1) to analyze the current situation and change trends of Chinese residents’ food safety perceptions and evaluations, and 2) to empirically investigate the relationship between Internet use and people’s food safety evaluations.
From the statistical analysis, we have found that 18.11% of those surveyed in 2013 thought that food safety had become the main social problem facing China, but this proportion had increased to 22.38% in 2015. At the provincial level, we found that residents in 21 of the 30 provinces surveyed were more worried about food safety in 2015 than 2013. In addition, the subdivided samples by gender, urban–rural divide, and age also showed that the level of Chinese residents’ concerns about food safety had increased from 2013 to 2015. The above results are in line with the finding of previous related studies. For example, Huang and Peng [
10] studied the perceptions regarding GM food safety among Chinese urban residents and found that the level of their worries about GM food increased by 30% during 2002 to 2012.
In order to explain the reasons for the increase of food safety concerns among Chinese residents, in the regression analysis section, this study used an ordered probit model to empirically investigate the association between Internet use and people’s food safety evaluations. We also controlled for several personal characteristic factors that may affect food safety evaluations in the benchmark model, including gender, age, education, political identity, household registration, marital status, family economic level, wellbeing, and province dummies. The results show that compared with non-netizens, netizens had a higher probability of rating food safety as “very unsafe.” Therefore, the empirical results indicate that Internet use may be a factor contributing to the increase in food safety concerns among Chinese residents during the past few years.
Negativity bias effect can contribute toward understanding the internal mechanism of Internet use’s impact on people’s food safety evaluations. Compared with positive information, negative news related to food safety would attract more attention from netizens and have a stronger impact on their cognition. Moreover, in order to get more clicks, web editors and Internet media may also prefer the coverage of scandals related to food safety, which may also exacerbate the spread of food safety rumors.
In this paper, two measures have been applied to further verify the reliability of the above conclusions. First, we further investigated relationships among people’s frequencies of different Internet use activities, attitudes toward the Internet, and food safety evaluations. The results show that the more frequently people used the Internet to browse news, find information, and browse Weibo, the lower their evaluations of food safety were. However, those who were skeptical of Internet information and netizens’ opinions had a higher assessment of food safety. Second, we employed the PSM method to deal with the selection bias caused by Internet use, and controlled city fixed effects to further reduce the endogenous problems caused by the omitted variables at the city level. In general, our study still suggests that netizens were more likely to worry about food safety in China.
The associations between Internet use and food safety evaluation had an obvious heterogeneity among different demographic groups. Specifically, Internet use had a stronger negative correlation with food safety evaluation for people under 65 years old, but had no significant correlation with food safety evaluation for people over 64 years old. The possible reason is that people over 64 are less likely to use the Internet, and in general, older people are more rational than younger people when facing problems, thus less affected by negativity bias. We also found that Internet use had a significant negative correlation with food safety evaluation for both men and women. However, contrary to our initial expectation, Internet use had a stronger negative correlation with food safety evaluation for men, which may be caused by differences in the focus of attention on food safety information on the Internet between men and women. There was a negative correlation between Internet use and food safety evaluation for both urban and rural residents. Compared with urban residents, the negative correlation between Internet use and food safety evaluation for rural residents was more obvious. Holtkamp et al. [
27] found that food safety reports in China increased with the rate of urbanization. They hold that compared with rural areas, the food system in cities is more complex, which increases the bias of the media in reporting food safety. However, as we found regarding CSS 2013, the overall level of education for rural residents was significantly lower than that of urban residents. As a result, rural residents lacked rational judgment on the negative information related to food safety. Therefore, this paper further divided the sample into two parts in terms of education level: Below senior high school and senior high school or above. The results indicate that Internet use had a stronger negative correlation with food safety evaluation for people with education below a senior high school level.
Consistent with Liu and Ma [
25], this paper also found that several demographic variables had important associations with food safety evaluations. Specifically, women, urban residents, and residents with higher education were more worried about food safety, while people with higher happiness were more satisfied with food safety. Nevertheless, in this study, the direct relationships among family economic status, marital status, and food safety evaluations were not proven. Therefore, whether these variables have a moderating effect on the relationship between Internet use and food safety evaluation deserves further study in the future.
This paper further enriches the food safety related research, and contributes to the evidence about the association between the media and people’s food safety perceptions. In recent years, the role of the Internet in food safety management has received sustained attention worldwide. However, countries should also pay attention to the possible impact of the Internet on people’s social cognition. Internet can aggravate the spread of food safety rumors and increase people’s pessimism regarding food safety because of negativity bias, which ultimately affects social sustainability. In particular, those who are less educated and lack rational cognition toward online information are more susceptible to negative information related to food safety. Therefore, on the one hand, in the digital era, the government should deal with various food safety incidents in a timely and effective manner, and do a good job in dispelling rumors about food safety information. Otherwise, the network can amplify the scope and intensity of rumor propagation, and can negatively affect the honest workers in the food industry. On the hand, citizens should be appropriately guided to view Internet information more rationally. For example, it is necessary to continue to invest in education in developing countries and strengthen the popularization of food-safety-related knowledge.
Several limitations of this paper need to be further studied in the future. First, due to the data unavailability, this paper only examined the correlations between Internet use and food safety evaluations, which does not necessarily show a causal link. Although we tried to use PSM to identify the causal relationship between Internet use and food safety evaluations, and controlled a series of covariables to reduce the effect of the omitted variables, endogeneity may exist because of other unobservable individual characteristic variables and reverse causality in this study. We could not draw conclusions about whether lower food safety evaluations were due to Internet use. Therefore, it is necessary to use panel data to further investigate the impact of Internet use on food safety evaluation in the future. In addition, the mechanism of that impact is also worthy of in-depth analysis, e.g., the manifestation on netizens’ negativity bias toward food-safety-related information. Moreover, this paper only discussed the food safety perception in 2013 and 2015, and only employed the data from CSS 2013 in the empirical section. Therefore, future research can utilize the latest data to examine the changing trend of public food safety perceptions in China over a long period of time and provide the latest evidence regarding the impact of Internet use and food safety perceptions. Third, future studies to investigate the differences of food safety perception and the relationship between Internet use and food safety perception across countries also have important practical significance for global food safety risk management. Finally, the dependent variable in this paper was the overall evaluation of food safety by the respondents. Therefore, we encourage future research to examine the impact of Internet use on people’s safety perceptions of specific foods, such as genetically modified (GM) food safety or imported food safety.