1. Introduction
Evacuation is a major tool in the handling of emergency events. When placed into the wider background of risk management, evacuation plays a critical role in risk reduction. Risk management itself concerns numerous disciplines, among which are mining [
1,
2,
3], earthquakes [
4], marine disasters [
5], fires [
6], etc. Russo and Vitetta presented the formulation of risk over an intensity range of emergency event, an area, and a time period, as in Equation (
1) [
7], where
R represents the overall risk,
P the probability of an emergency event,
V the vulnerability, and
N the exposure.
P,
V, and
N can either be constants, or be non-constants to be integrated over the intensity range, the area and the time period. Evacuation, in this sense, is a possible intervention to reduce the exposure component
N, hence reducing the risk
R [
7,
8].
The evacuation process is influenced by a very wide range of components. It is apparent that the environment where the evacuation takes place exerts significant influence on the process. Related to this concept are various components that present the properties of the environment, including the building scale [
9], the lighting [
10], the emergency signs [
11], the rescuer allocation [
12], the bottlenecks [
13], the surrounding crowd [
14], the modal transitions [
15], etc. Another group of components concerns the properties of the evacuees. Mental states certainly do influence the evacuation, including emotions [
16], preparedness [
17], the socio-cultural backgrounds [
18], etc., not to mention the obvious physical characteristics, including age, fitness, gender, etc.
Indoor fire (henceforth referred to as fire) is one of the major causes for building evacuations and often brings casualties. On 8 December 1994, a fire took 325 lives in a theatre in Karamay, Xinjiang [
19], which remains to this day one of the most notorious disasters in China. On 21 December 2017, a sports centre fire in Korea that killed 29 and injured 29 caught the world’s attention by causing disturbance to the torch relay of Pyeongchang Winter Olympics [
20]. Statistics show that through 2015 to 2019 in China, there were around 300,000 indoor fires annually, and the death toll averaged 1523 per year [
20].
The confrontation with fire usually induces complicated psychological responses [
21]. For convenience of expression in this paper, the term ‘panic’, as in a general sense, is hereby and thereafter adopted to describe these responses, although the precise definition of ‘panic’ may be ambiguous [
22]. The complex nature of human psychology brings uncertainty and unpredictability to fire evacuations. Many researches have so far been dedicated to this issue. Multiple studies have integrated the impact of panic into pedestrian simulation models with panic parameters [
23,
24,
25,
26]. However, a deeper understanding of the mechanism of panic is in many cases lacking, due to insufficiency with empirical or experimental data concerning panic during evacuation. Psychological surveys were conducted in some studies as a method to understand panic [
27,
28,
29], but not many of them were further validated by metrics of more objectivity and quantitativeness. Physiology could function as such metrics, as psychological responses are often manifested in the form of physiological signals [
30,
31]. Hence, it is of particular interest to find out the way the physiological signals evolve under various circumstances of fire. For reasons of safety and convenience, a simulated fire could be utilised instead of a real one. The validity of virtual simulations has been scrutinised by numerous researchers, and many conclude that the experiences in virtual and real environments are comparable [
32,
33,
34]. This study aims to dig into the mechanism of evacuation panic by setting up an experiment that simulates fire, conducting psychological questionnaires and interviews, and further quantitatively validating them with physiological measurements.
The psychological questionnaires are in this study composed of two sets of emotion scales. The basic emotions (sadness, happiness, fear, anger, surprise, disgust) are considered psychologically distinct and universally recognised [
35,
36]. The Self-Assessment Manikin (SAM) [
37] is a pictographic scale to assess emotion in three independent dimensions which are valence (positive or negative feeling), arousal (excitation or boredom), and dominance (how much a person feels in control of a situation). The human-like pictorial representation is instinctive and may direct to further reliable decision on perceived emotion [
38].
Figure 1 shows the three dimensions of SAM [
39,
40], where in each of the rows, the 9 pictures correspond to the scores 1–9 from left to right. Both the basic emotions and SAM are designed as 9-point scales in this study.
A wide range of physiological signals have been used in various studies for multiple purposes. Lin et al. measured the heart rate and blood pressure of metro passengers who were confronted with a virtual fire, but evacuation was not involved [
41]. Martens et al. simulated an elevator and used the height as the stressor, collected multiple physiological signals (salivary cortisol and alpha-amylase, blood pressure, pulse, skin conductance) of participants, and explored the impact on working memory [
42]. Shi et al. created a virtual environment with an industrial maintenance task, studied the evolution of eye movement and haemodynamic responses with and without smoke present, and built their links to the accuracy of the task [
43]. In this research, we select the haemodynamic responses and eye movement as the physiological metrics to evaluate and reveal the underlying mechanism of fire evacuation panic. Functional Near-Infrared Spectroscopy (fNIRS) measures the intensity of light between every pair of optical emitter and detector (or channel) [
44], which is then converted by the modified Beer–Lambert Law [
45] into the concentration changes of brain haemoglobin. Two groups of light with different wavelengths (845/757 nm) are emitted and detected at every channel, and they lead to the concentrations of both oxygenated and deoxygenated haemoglobin. An eye tracker examines the position and size of pupils throughout the entire experiment, from which more sophisticated metrics are then obtained and output, including but not limited to fixation, saccade, and gaze coordinate [
46].
4. Discussion
This study explores the mechanism of panic during evacuation through an experiment that simulated three different stimuli (namely ‘Alarm’, ‘Smoke’, and ‘Flame’). The participants wore the fNIRS device and eye tracker when they experienced the simulated processes of stimuli and evacuations, for the purpose of measuring the change of haemoglobin concentration and eye data. After the simulation, participants evaluated their emotion changes throughout their experience, and filled out the basic emotion and SAM scales. They were also encouraged to provide any subjective description regarding their feelings on the stimulations.
The panic that the participants experienced is, according to them, attributed to two factors. The first is unawareness of situation with respect to ‘Alarm’ when they could not make sense of what was happening, presumably causing a higher level of panic with ‘Alarm’ than with ‘Smoke’ and ‘Flame’. The other is the intensity of visual stimulation, or in other words the severity that was perceived, presumably causing a higher level of panic with ‘Flame’ than with ‘Smoke’. This is confirmed by the emotion scales, where the scores of fear and arousal represent the overall panic (‘Alarm’ ‘Flame’ ‘Smoke’), and the scores of surprise and dominance represent unawareness of situation (‘Alarm’ ‘Flame’ ≈ ‘Smoke’).
This is also supported by physiological data from this study. Regarding eye tracking data, we analyse the amplitude of pupil dilation, the time ratios of fixation and saccade, as well as the binned entropy of gaze location. It turns out that unawareness/awareness of situation is particularly manifested by the amplitude of pupil dilation and the binned entropy of gaze. Unawareness is related to greater pupil dilation, although does not increase the binned entropy of gaze. Awareness, however, does decease the binned entropy of gaze, as well as being linked to less pupil dilation. The time ratios of fixation and saccade are related to both factors in a way that unawareness increases saccade time and awareness does the opposite, whilst a more intense visual stimulation relates to less saccade and more fixation. The brain activation coefficient (), calculated from the oxyhaemoglobin data, is chosen for the analysis of haemodynamics. Consistent trends are found for all 8 channels: that unawareness and more intense visual stimulations are both linked with higher ’s, and that unawareness causes even greater increases in for 5 out of the 8 channels.
All the findings of this study being listed, there are still issues that need to be addressed by future researches. Since the age and background distributions of participants of this study are biased (mostly 20- to 28-year-old students), future experiments need to be conducted on a wider variety of age groups and backgrounds. There are also possibilities of experimenting with more complicated and refined environment settings as well as stimulations. Specially, this study utilises only visual and auditory information. It would be greatly helpful with regard to the sense of immersion if there is a proper way to apply other sensory stimulations, e.g., smell and heat. This could extend the second sub-element to further stimulations other than visual ones. There are also further variables that may influence the psycho- and physiological evolution during an evacuation (e.g., the capacity of the building, the presence of bottlenecks and queues) that need to be experimented with in the future. It is also noted that this study focuses on the psycho- and physiological dynamics of single persons, hence future researches could be dedicated to the impact of multi-person interactions on panic.
5. Conclusions
It is found in this study that panic during fire evacuation is ascribed to unawareness of situation and the intensity of visual stimulation. This is consistent with multiple psycho- and physiological indicators that are measured during the experiment. These indicators can be categorised into two groups: one that is linked solely with unawareness of situation, and the other that is linked with both unawareness of situation and the intensity of visual stimulation.
The first group is characterised with significant gaps () between ‘Alarm’ and the other two scenarios, but not between ‘Smoke’ and ‘Flame’. A greater rise in the self-evaluated score of surprise is seen with unawareness of situation, while a greater drop in dominance is observed. A clearer situation brings a smaller amplitude of pupil dilation and spatially less random allocation of gaze, whilst an unclear situation induces larger pupil dilation, but does not escalate the spatial randomness of gaze.
The second group features significant gaps between ‘Smoke’ and the other two scenarios. The ‘Smoke’–‘Alarm’ difference has a connection with unawareness of situation, while the ‘Smoke’–‘Flame’ difference is related to the intensity of visual stimulation. The ‘Alarm’–‘Flame’ difference in this case, however, is not necessarily significant. The self-evaluated scores of fear and arousal rise with both factors. The time ratio of saccade holds a positive relation with unawareness of situation, and a negative relation with the intensity of visual stimulation, while an opposite pattern is found with the time ratio of fixation. Both factors are positively related to the brain activation coefficients () of all 8 channels that were measured at.
The findings of this study indicate that the research on panic during fire evacuation can be broken down into multiple sub-elements that may have various impacts on the psycho- and physiological changes of evacuees. These sub-elements include at least the unawareness of situation and the intensity of visual stimulation. By taking into account the sub-elements of panic, it is possible to extend evacuation–panic-related researches to a more refined level that potentially leads to more accurate and interpretable discoveries. This possibility applies to both experiments and model simulations in a sense that future researches could base the experiment design on the panic mechanism that is unveiled, and further reasonably parametrise panic in pedestrian models. It is also suggested in a practical sense that, faced with a real-world fire, apart from containing the disaster itself, it may be helpful to inform the evacuees with adequate information. An efficient evacuation reduces the exposure to the hazard source, and therefore reduces the overall risk. Additionally, it is reasonable to believe that exercises and drills contribute to increased preparedness of the general public, which may escalate their awareness when faced with emergency situations, and eventually reduce the risk.