Safety Culture and the Positive Association of Being a Primary Care Training Practice during COVID-19: The Results of the Multi-Country European PRICOV-19 Study
Abstract
:1. Introduction
2. Materials and Methods
2.1. Study Design and Setting
2.2. Measurement
2.3. Sampling and Recruitment
2.4. Definition of Training Practice
2.5. Description of Outcomes Studied
2.6. Variable Coding
2.7. Data Analysis
2.8. Ethics Approval
3. Results
Mixed-Effects Regression Models
4. Discussion
4.1. Safe Practice Management
4.2. Community Outreach
4.3. Professional Well-Being
4.4. Adherence to Protocols
4.5. Study Limitations
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A
Outcome | Question | Defining Statements | Variable Type 1 |
---|---|---|---|
Mayo Clinic Well-Being Index 2 | During the past month… | Have you worried that your work is hardening you emotionally? | Binary (at high risk/not at high risk) |
Have you often been bothered by feeling down, depressed, or hopeless? | |||
Have you felt burned out from your work? | |||
Have you fallen asleep while sitting inactive in a public place? | |||
Have you been bothered by emotional problems (such as feeling anxious, depressed, or irritable)? | |||
Has your physical health interfered with your ability to do your daily work at home and/or away from home? | |||
Have you felt that all the things you had to do were piling up so high that you could not overcome them? | |||
Please rate how much you agree with the following statements: | The work I do is meaningful to me. | ||
My work schedule leaves me enough time for my personal/family life. | |||
Total number of different infection prevention equipment available in the practice | Does every GP consultation room in this practice have the following equipment present? | A sink | Count (7 levels) |
A tap operated with the elbow or with a movement detector | |||
A trash can that can be opened without contact with the hand | |||
Disposable gloves | |||
Disposable GP’s coats | |||
Surface disinfectant (alcohol solution or bleach solution) | |||
Paper to cover the examination table | |||
Total number of patient flow safety measures | How is this practice safeguarding the well-being of the staff since the COVID-19 pandemic? | Performing triage before patients entering this practice | Numeric (0–9) |
Limiting the number of patients in waiting room | |||
No longer use of the waiting room | |||
Increasing infection control practices | |||
Structural changes to the reception area | |||
Performing telephone triage | |||
Performing video consultations | |||
Changing repeat prescription approach in terms of patient attending practice | |||
Using e-script or health-mail for prescriptions | |||
Total number of different outreach initiatives taken since the start of the pandemic | In this practice, one or more of the following initiatives were taken since the COVID-19 pandemic: | A list was compiled from the electronic medical record for at least one group of patients with a chronic disorder (e.g., all patients taking methotrexate and needing to be seen). | Count (4 levels) |
This practice contacted patients with a chronic condition who needed follow-up care. | |||
This practice contacted psychologically vulnerable patients. | |||
This practice contacted patients with previous problems of family violence or with a problematic child-rearing situation. | |||
Availability of information on triage centers at the GP’s office | In every consultation room of a GP in this practice, the most recent information on how to refer a patient to a triage station is immediately available (e.g., procedure, telephone numbers,..). | Yes/No | Binary |
Use of a telephone protocol when assessing possible COVID-19 patients on the phone | Is a protocol been used in this practice when answering phone calls from potential COVID-19 patients? | Yes/No | Binary |
Total number of different safety incidents occurred since COVID-19 | Due to the complexity of PC and the high degree of uncertainty, incidents can occur in all PC practices. Please indicate whether the following incidents occurred in this practice since the COVID-19 pandemic: | A patient with a fever caused by an infection other than COVID-19 was seen late due to the fact the COVID-19 protocol was followed which delayed the care. | Count (5 levels) |
A patient with an urgent condition was seen late because he/she did not come to the practice sooner. | |||
A patient with a serious condition was seen late because he/she did not know how to call on a GP. | |||
A patient with an urgent condition was seen late because the situation was assessed as non-urgent during the telephonic triage. | |||
A patient with an urgent condition other than COVID-19 was assessed incorrectly during the triage procedure. | |||
Infection prevention measures | In the following question, we are interested whether the COVID-19 pandemic changed the application of the following infection prevention measures in this practice. SINCE THE COVID-19 PANDEMIC | One or more staff members wear nail polish. | Numeric (0–7) |
One or more staff members wear a ring or bracelet. | |||
When cleaning, cleaning employees use a detailed protocol (what to clean, frequency, method). | |||
Each GP consultation room is equipped with hand sanitizer. | |||
Hand sanitizer is provided for home visits. | |||
Hand sanitizer is provided for patients, at the door or waiting room of this practice. | |||
A separate medical bag is provided for home visits to patients with suspected infection. | |||
Protected time for meetings | SINCE THE COVID-19 PANDEMIC. How often is a meeting planned in this practice to discuss existing, new, or amended directives? | Never Less than once a week Weekly Daily Multiple times a day I do not know | Numeric (1–5) |
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Country | Non-Training Practice | Training Practice | Total |
---|---|---|---|
Austria | 109 (78.4%) | 30 (21.6%) | 139 |
Belgium | 278 (58.0%) | 201 (42.0%) | 479 |
Bosnia and Herzegovina | 24 (60.0%) | 16 (40.0%) | 40 |
Bulgaria | 71 (69.6%) | 31 (30.4%) | 102 |
Croatia | 112 (75.2%) | 37 (24.8%) | 149 |
Czechia | 76 (69.1%) | 34 (30.9%) | 110 |
Denmark | 11 (28.2%) | 28 (71.8%) | 39 |
Estonia | 84 (71.2%) | 34 (28.8%) | 118 |
Finland | 13 (11.3%) | 102 (88.7%) | 115 |
France | 335 (52.3%) | 306 (47.7%) | 641 |
Germany | 145 (55.3%) | 117 (44.7%) | 262 |
Greece | 61 (65.6%) | 32 (34.4%) | 93 |
Hungary | 181 (80.8%) | 43 (19.2%) | 224 |
Iceland | 9 (29.0%) | 22 (71.0%) | 31 |
Ireland | 107 (57.8%) | 78 (42.2%) | 185 |
Israel | 36 (40.0%) | 54 (60.0%) | 90 |
Italy | 114 (55.3%) | 92 (44.7%) | 206 |
Kosovo * | 16 (20.5%) | 62 (79.5%) | 78 |
Latvia | 125 (84.5%) | 23 (15.5%) | 148 |
Lithuania | 42 (82.4%) | 9 (17.6%) | 51 |
Malta | 7 (53.8%) | 6 (46.2%) | 13 |
Moldova | 62 (86.1%) | 10 (13.9%) | 72 |
the Netherlands | 95 (57.2%) | 71 (42.8%) | 166 |
Norway | 88 (61.1%) | 56 (38.9%) | 144 |
Poland | 80 (37.9%) | 131 (62.1%) | 211 |
Portugal | 49 (21.8%) | 176 (78.2% | 225 |
Romania | 79 (78.2%) | 22 (21.8%) | 101 |
Serbia | 51 (44.7%) | 63 (55.3%) | 114 |
Slovenia | 126 (65.3%) | 67 (34.7%) | 193 |
Spain | 117 (38.9%) | 184 (61.1%) | 301 |
Sweden | 5 (5.8%) | 81 (94.2%) | 86 |
Switzerland | 71 (81.6%) | 16 (18.4%) | 87 |
Turkey | 107 (73.8%) | 38 (26.2%) | 145 |
Missing cases | - | - | 3003 |
Total | 2886 (56.0%) | 2272 (44.0%) | 8161 |
Outcome | Non-Training Practice | Training Practice | p-Value |
---|---|---|---|
Number of infection prevention equipment in the practice | |||
0 | 0 (0%) | 1 (0%) | 0.15 |
1 | 1 (0%) | 1 (0%) | |
2 | 8 (0.3%) | 14 (0.3%) | |
3 | 51 (2%) | 48 (2.3%) | |
4 | 147 (5.7%) | 130 (6.3%) | |
5 | 535 (20.9%) | 465 (22.7%) | |
6 | 944 (36.8%) | 729 (35.6%) | |
7 | 877 (34.2%) | 662 (32.3%) | |
Number of patient flow safety measures in place since COVID-19 | |||
Mean | 4.5403 | 4.8142 | <0.01 |
Standard deviation | 1.7612 | 1.7384 | |
Total cases | 2506 (55.4%) | 2013 (44.6%) | |
Infection prevention measures | |||
Mean | 4.1988 | 4.1396 | 0.15 |
Standard deviation | 1.3595 | 1.3796 | |
Total cases | 2561 (55.6%) | 2048 (44.4%) | |
Safety incidents | |||
0 | 908 (36.1%) | 600 (29.9%) | <0.01 |
1 | 628 (25.0%) | 479 (23.9%) | |
2 | 477 (19.0%) | 417 (20.8%) | |
3 | 272 (10.8%) | 264 (13.2%) | |
4 | 141 (5.6%) | 142 (7.1%) | |
5 | 89 (3.5%) | 105 (5.2%) | |
Number of outreach initiatives | |||
0 | 941 (36.3%) | 634 (30.9%) | <0.01 |
1 | 629 (24.3%) | 482 (23.5%) | |
2 | 592 (22.8%) | 516 (25.2%) | |
3 | 323 (12.5%) | 302 (14.7%) | |
4 | 108 (4.2%) | 117 (5.7%) | |
Risk for adverse mental health events according to the Mayo Clinic Well-Being score | |||
Not at high risk for adverse outcomes | 694 (30.4%) | 641 (35.0%) | <0.01 |
At high risk for adverse outcomes | 1588 (69.6%) | 1188 (65.0%) | |
Is information on COVID triage protocol and centers available for GPs in their consultation rooms? | |||
No | 500 (22.7%) | 410 (23.2%) | 0.70 |
Yes | 1707 (77.3%) | 1360 (76.8%) | |
Does this practice use a protocol when answering the phone? | |||
No | 659 (25.7%) | 475 (23.5%) | 0.10 |
Yes | 1907 (74.3%) | 1542 (76.5%) | |
Protected time for meetings | |||
Mean | 1.6797 | 1.7240 | 0.16 |
Standard deviation | 1.0697 | 0.9823 | |
Total cases | 2432 (55%) | 1993 (45%) |
Non-Training Practice | Training Practice | p-Value | |
---|---|---|---|
Work experience in primary health care-categorical-groups of 10 years (n = 4681) | |||
0 to 9 years 11 months | 781 (26.4%) | 527 (26.9%) | 0.01 |
10 years to 19 years 11 months | 629 (23.1%) | 527 (26.9%) | |
20 years to 29 years 11 months | 774 (28.4%) | 506 (25.8%) | |
30 years or more | 602 (22.1%) | 398 (20.3%) | |
Is this practice multidisciplinary? (n = 5097) | |||
Monodisciplinary | 2133 (75.1%) | 1189 (52.7%) | <0.001 |
Multidisciplinary | 707 (24.9%) | 1068 (47.3%) | |
How would you characterize the place of this practice? (n = 5119) | |||
Big (inner)city | 913 (32.0%) | 765 (33.8%) | 0.002 |
Suburbs or (Small) town | 789 (27.6%) | 691 (30.5%) | |
Mixed urban-rural or Rural | 1154 (40.4%) | 807 (35.7%) | |
How many GPs are working in the practice? (n = 4922) | |||
Solo | 1379 (48.6%) | 356 (17.1%) | <0.001 |
Duo | 474 (16.7%) | 300 (14.4%) | |
Group | 984 (34.7%) | 1429 (68.5%) | |
What is your position in this practice? (n= 4708) | |||
GP | 2663 (99.8%) | 1739 (85.3%) | <0.001 |
GP trainee | 6 (0.2%) | 300 (14.7%) |
Outcome | p-Value | Coefficient (CI) 3 |
---|---|---|
Risk for adverse mental health events 1 | 0.04 | OR: 0.83 (0.70–0.99) |
Total sum of infection prevention equipment 2 | 0.83 | RR: 1.00 (0.97–1.03) |
Total sum of safety measures in place 2 | <0.01 | Beta: 0.17 (0.07–0.28) |
Total sum of outreach initiatives 2 | 0.07 | RR: 1.06 (0.99–1.12) |
Availability of triage information 2 | 0.78 | OR: 0.97 (0.81–1.17) |
Use of a phone protocol 2 | 0.51 | OR: 1.06 (0.89–1.25) |
Infection prevention measures 2 | 0.15 | Beta: −0.07 (−0.16–0.02) |
Safety incidents 2 | 0.01 | RR: 1.12 (1.06–1.19) |
Protected time for meetings 2 | 0.02 | Beta: 0.08 (0.01–0.15) |
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Silva, B.; Ožvačić Adžić, Z.; Vanden Bussche, P.; Van Poel, E.; Seifert, B.; Heaster, C.; Collins, C.; Tuz Yilmaz, C.; Knights, F.; de la Cruz Gomez Pellin, M.; et al. Safety Culture and the Positive Association of Being a Primary Care Training Practice during COVID-19: The Results of the Multi-Country European PRICOV-19 Study. Int. J. Environ. Res. Public Health 2022, 19, 10515. https://doi.org/10.3390/ijerph191710515
Silva B, Ožvačić Adžić Z, Vanden Bussche P, Van Poel E, Seifert B, Heaster C, Collins C, Tuz Yilmaz C, Knights F, de la Cruz Gomez Pellin M, et al. Safety Culture and the Positive Association of Being a Primary Care Training Practice during COVID-19: The Results of the Multi-Country European PRICOV-19 Study. International Journal of Environmental Research and Public Health. 2022; 19(17):10515. https://doi.org/10.3390/ijerph191710515
Chicago/Turabian StyleSilva, Bianca, Zlata Ožvačić Adžić, Pierre Vanden Bussche, Esther Van Poel, Bohumil Seifert, Cindy Heaster, Claire Collins, Canan Tuz Yilmaz, Felicity Knights, Maria de la Cruz Gomez Pellin, and et al. 2022. "Safety Culture and the Positive Association of Being a Primary Care Training Practice during COVID-19: The Results of the Multi-Country European PRICOV-19 Study" International Journal of Environmental Research and Public Health 19, no. 17: 10515. https://doi.org/10.3390/ijerph191710515
APA StyleSilva, B., Ožvačić Adžić, Z., Vanden Bussche, P., Van Poel, E., Seifert, B., Heaster, C., Collins, C., Tuz Yilmaz, C., Knights, F., de la Cruz Gomez Pellin, M., Astier Peña, M. P., Stylianou, N., Gomez Bravo, R., Cerovečki, V., Klemenc Ketis, Z., & Willems, S. (2022). Safety Culture and the Positive Association of Being a Primary Care Training Practice during COVID-19: The Results of the Multi-Country European PRICOV-19 Study. International Journal of Environmental Research and Public Health, 19(17), 10515. https://doi.org/10.3390/ijerph191710515