A Study on the Heterogeneity of Consumer Psychological Mechanisms of Dual Decision-Making Agents in Forest Educational Tourism: The Moderating Effect of Family Decision-Making Empowerment
Abstract
:1. Introduction
2. Theoretical Foundation and Research Hypotheses
2.1. Educational Tourism
2.2. Theory of Planned Behavior
2.3. Perceived Value
2.4. Perceived Risk
2.5. Subjective Norms, Behavioral Attitude, Perceived Behavioral Control, and Consumption Intention
2.6. The Moderating Effect of Family Decision-Making Empowerment
3. Research Methods
3.1. Questionnaire Survey and Measurement
3.2. Data Collection
3.3. Structural Equation Modeling
4. Results Analysis
4.1. Demographic Characteristics of Respondents and Information on Educational Tourism Consumption
4.2. Reliability and Validity Analysis of the Scales
4.3. Path Analysis and Mediation Effect Test
4.3.1. Path Analysis
4.3.2. Mediation Effect Test
4.4. Multi-Group Structural Equation Model
5. Discussion
- (1)
- The consumption psychological mechanisms of dual decision-making agents in forest educational tourism exhibit differences. The perceived value of forest educational tourism products positively influences subjective norms, behavioral attitude, perceived behavioral control, and consumption intention among dual decision-making agents, a finding that aligns with the conclusions of Diddi et al. (2019) [36]. Additionally, perceived risk only affects the student group’s cognition regarding their resources and ability to participate in forest educational tourism activities, but does not significantly influence the final consumption intention of dual decision-making agents or their attitudes towards forest educational tourism products. While this conclusion challenges the prevailing notion that perceived risk has a negative effect in many studies, it somewhat aligns with the findings of Wen et al. (2022) [17]. This may be attributed to students’ and parents’ motivation to develop resilience and the ability to withstand challenges through participation in forest educational tourism. Furthermore, the participation of relatives, friends, and others in forest educational tourism consumption enhances the consumption intention of both the student group and the parent group. Additionally, the perception of resources and abilities that students believe they possess for participating in forest educational tourism consumption also reinforces their consumption intention, which aligns with the conclusions of Hultman et al. (2015) [58]. In contrast, the impact of parents’ perception of their resources and abilities on consumption intention is not significant. This may be attributed to the parental role, as parents, being the purchasers of forest educational tourism, do not partake in the experiential process of the activities. In most cases, parents recognize the benefits and cost-effectiveness of forest educational tourism activities and are more likely to overcome potential difficulties in purchasing these products to promote their children’s physical and mental development [59]. Additionally, the interest level of both students and parents in the courses and programs of forest educational tourism does not significantly affect consumption intention. This may be because the behavioral attitude latent variable only reflects individuals’ subjective emotions towards specific behaviors and fails to adequately convey the impact of individuals’ perceptions of the usefulness and ease of specific behaviors on their behavioral intentions [60]. Therefore, behavioral attitude does not accurately predict the consumption intention of students and parents regarding the purchase of forest educational tourism products.
- (2)
- Our study reveals the mediating roles of subjective norms and perceived behavioral control, enriching the internal mechanism of the consumption psychology formation of dual decision-making agents in forest educational tourism. This mechanism specifically manifests by influencing how the perceived value of participating in forest educational tourism prompts dual decision-making agents to be more influenced by the participation of relatives, friends, and others, thereby strengthening their willingness to participate in and recommend forest educational tourism products. Additionally, the student group’s perception of their resources and capabilities for engaging in forest educational tourism activities reinforces the impact of perceived value on their willingness to participate in and recommend these activities, while also somewhat weakening the influence of perceived risk on their willingness to engage in and recommend forest educational tourism activities.
- (3)
- The level of family decision-making empowerment affects the consumption psychology of dual decision-making agents in forest educational tourism. Through the analysis of the sample data, among the student group perceiving unequal family decision-making empowerment, a relatively high proportion of students are empowered to make consumption decisions. As a result, when making travel consumption decisions, they may focus more on the potential frustrations and uncertainties they might face while participating in forest educational tourism, as well as consider their own resources and capabilities related to participation, along with the benefits the activities may provide. In contrast, these situational factors have less significant influence on students in the group perceiving equal family decision-making empowerment. In the parent group perceiving unequal family decision-making empowerment, a relatively high proportion of parents empower students to make consumption decisions. Therefore, when making consumption decisions, parents, who are funding the endeavor, primarily consider the benefits and cost-effectiveness of the expenditures related to forest educational tourism. On the other hand, in the parent group perceiving equal family decision-making empowerment, parents have relatively greater authority and thus tend to consider factors from the perspective of consumption experience, including social circle consumption behaviors, activity risks, and students’ coping abilities.
6. Conclusions and Limitations
6.1. Conclusions
- (1)
- There is heterogeneity in the formation of the consumption psychology mechanism of dual decision-making agents in forest educational tourism; perceived value significantly positively influences the subjective norms, behavioral attitude, perceived behavioral control, and consumption intention of these agents. While perceived risk has a significant negative impact on perceived behavioral control among the student group, its negative influence on the consumption intentions of dual decision-making agents has not been validated. Subjective norms positively influence the consumption intention of the dual decision-making agents, and perceived behavioral control positively impacts the consumption intention of the student group, whereas behavioral attitude does not accurately predict the consumption intention of the dual decision-making agents.
- (2)
- In the relationship between the perceived value of forest educational tourism of dual decision-making agents and their consumption intention, subjective norms play a partial mediating role, while the mediating effect of behavior attitude is not significant. The partial mediating effect of perceived behavior control is validated only in the student model. In the relationship between the perceived risk of forest educational tourism and consumption intention, only the complete mediating effect of perceived behavior control is validated in the student model, while the other mediating paths are not supported.
- (3)
- Family decision-making empowerment has a moderating effect on certain paths of influence in both the student and parent models. In the student model, perceived value and perceived behavioral control significantly positively influence consumption intentions in the equal group, but this effect is not significant in the unequal group. Conversely, perceived risk significantly negatively impacts perceived behavioral control in the unequal group, while this effect is not significant in the equal group. In the parent model, perceived value significantly positively influences consumption intentions in the unequal group, but this effect is not significant in the equal group. Additionally, subjective norms significantly positively influence consumption intentions in the equal group, while this effect is not significant in the unequal group. Furthermore, perceived risk has a significant negative impact on consumption intentions in the equal group, and perceived behavioral control significantly positively influences consumption intentions in the equal group, representing new findings that differ from the overall model analysis.
6.2. Theoretical Implications
6.3. Practical Implications
- (1)
- The first step should be to enhance perceived value. Perceived value has a significant positive impact on the subjective norms, behavioral attitude, perceived behavioral control, and consumption intention of dual decision-making agents. In response, forest educational tourism scenic areas should strive to enhance the perceived value of forest educational tourism products among parents and students. On one hand, scenic areas should focus on promoting the learning value of forest educational tourism products. When marketing through advertisements and social media, they should convey information about how forest educational tourism products benefit children’s learning and development. On the other hand, scenic areas should emphasize the social value of forest educational tourism products, with marketing efforts highlighting how these products help children better adapt to society and how they enhance social interactions.
- (2)
- The second step should be to manage activity risks. Aside from having a significant negative impact on perceived behavioral control among the student group, perceived risk does not have a significant effect on the subjective norms, behavioral attitude, and consumption intention of dual decision-making agents. This requires scenic areas to adopt a dialectical view of the roles that parents and students play regarding perceived risk in the formation of their consumption psychology concerning forest educational tourism products. On one hand, relevant enterprises should consider the motivations of parents and students who hope to gain experience and education from forest educational tourism activities when designing these products, ensuring that the products are challenging. On the other hand, enterprises should also implement safety controls to address potential physiological risks, such as falls and acclimatization issues, as well as economic risks like loss or damage to belongings, in order to alleviate student’s concerns about participating in forest educational tourism.
- (3)
- The third step should be to emphasize word-of-mouth communication and marketing information design. Subjective norms positively influence the consumption intention of dual decision-making agents, while perceived behavioral control only positively affects the consumption intention of the student group. In this regard, forest educational tourism scenic areas should focus on peer influence when marketing their products. They can utilize social groups and new media channels to promote word-of-mouth marketing, stimulating the participation intention of decision-making agents. Additionally, scenic areas should design messages during the marketing process that enhance the self-efficacy of the student group, helping them build confidence in successfully completing the forest educational tourism experience.
- (4)
- The fourth step should be to identify family decision-makers and design persuasive strategies accordingly. The level of family decision-making empowerment influences the consumption psychology of dual decision-makers in forest educational tourism. Therefore, marketers need to consider both parental power and children’s power in the family consumption decision-making process when promoting forest educational tourism products. This approach should broaden the marketing channels for these products, ensuring that relevant information effectively reaches both parents and students. Additionally, marketers should strive to identify the family decision-makers and design targeted persuasive strategies for marketing forest educational tourism products.
6.4. Limitations
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
References
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Variables | Measurement Items | Student Group | |||
---|---|---|---|---|---|
Factor Loadings | CR | AVE | Cronbach’s α | ||
Perceived value (PV) | The time invested in participating in forest educational tourism is worthwhile | 0.801 | 0.878 | 0.645 | 0.874 |
Forest educational tourism allows me to learn and make progress | 0.875 | ||||
Collaborative experiences with others in forest educational tourism help me better adapt to society | 0.845 | ||||
Forest educational tourism is more beneficial than extracurricular classes for the same cost | 0.676 | ||||
Perceived risk (PR) | There may be falls or injuries during the forest educational tourism process | 0.859 | 0.890 | 0.669 | 0.889 |
There may be damage to or loss of belongings during the forest educational tourism process | 0.852 | ||||
There may be mosquito bites during the forest educational tourism process | 0.800 | ||||
There may be discomfort related to food and accommodation during the forest educational tourism process | 0.757 | ||||
Subjective norms (SN) | I also want to participate in the forest educational tourism since my classmates are joining | 0.862 | 0.817 | 0.535 | 0.808 |
I also want to participate in the forest educational tourism since my friends are joining | 0.838 | ||||
I also want to participate in the forest educational tourism since my relatives’ children are joining | 0.631 | ||||
I will participate in the forest educational tourism as the school is encouraging it | 0.546 | ||||
Behavioral attitude (BA) | My level of interest in knowledge about natural organisms in the forest environment | 0.559 | 0.827 | 0.550 | 0.822 |
My level of interest in learning survival skills in forest and other outdoor environments | 0.742 | ||||
My level of interest in activities that enhance personal courage | 0.891 | ||||
My level of interest in activities that cultivate teamwork and cooperation | 0.737 | ||||
Perceived behavioral control (PBC) | My family’s financial capability can support my participation in educational tourism | 0.633 | 0.844 | 0.521 | 0.843 |
I can obtain enough information to participate in forest educational tourism | 0.775 | ||||
I have the time to participate in forest educational tourism | 0.730 | ||||
I have the physical strength to participate in forest educational tourism | 0.781 | ||||
I have the ability to cope with unexpected situations that may arise during forest educational tourism | 0.680 | ||||
Consumption intention (CI) | As long as it benefits my growth, I will participate in forest educational tourism | 0.519 | 0.879 | 0.604 | 0.881 |
As long as I am interested, I will participate in forest educational tourism | 0.653 | ||||
I am willing to recommend forest educational tourism to my classmates | 0.960 | ||||
I am willing to recommend forest educational tourism to my friends | 0.934 | ||||
I am willing to recommend forest educational tourism to my relatives | 0.727 |
Variables | Measurement Items | Parent Group | |||
---|---|---|---|---|---|
Factor Loadings | CR | AVE | Cronbach’s α | ||
Perceived value (PV) | I believe that the time invested by children in participating in forest educational tourism is worthwhile | 0.879 | 0.923 | 0.750 | 0.921 |
Forest educational tourism aligns with my expectations for my child’s development | 0.924 | ||||
I believe that collaborative experiences with others in forest educational tourism help children better adapt to society | 0.882 | ||||
I believe that forest educational tourism is more beneficial than extracurricular classes for the same cost | 0.771 | ||||
Perceived risk (PR) | There may be falls or injuries during the forest educational tourism process | 0.839 | 0.860 | 0.607 | 0.859 |
There may be damage to or loss of belongings during the forest educational tourism process | 0.706 | ||||
There may be mosquito bites during the forest educational tourism process | 0.814 | ||||
There may be discomfort related to food and accommodation during the forest educational tourism process | 0.751 | ||||
Subjective norms (SN) | I also want my child to participate in the forest educational tourism since my relatives’ children are joining | 0.847 | 0.909 | 0.716 | 0.904 |
I also want my child to participate in the forest educational tourism since my friends’ children are joining | 0.891 | ||||
I also want my child to participate in the forest educational tourism since my colleagues’ children are joining | 0.929 | ||||
I will let my child participate in the forest educational tourism as there is information in the WeChat group | 0.700 | ||||
Behavioral attitude (BA) | I believe my child’s level of interest in knowledge about natural organisms in the forest environment (Parent) | 0.781 | 0.912 | 0.721 | 0.911 |
I believe my child’s level of interest in learning survival skills in forest and other outdoor environments | 0.856 | ||||
I believe my child has a level of interest in activities that enhance personal courage | 0.890 | ||||
I believe my child has a level of interest in activities that cultivate teamwork and cooperation | 0.865 | ||||
Perceived behavioral control (PBC) | My family’s financial capability can support my child’s participation in educational tourism | 0.620 | 0.797 | 0.441 | 0.793 |
I can obtain enough information to help my child participate in forest educational tourism | 0.664 | ||||
My child has the time to participate in forest educational tourism | 0.602 | ||||
My child has the physical strength to participate in forest educational tourism | 0.762 | ||||
I believe my child has the ability to cope with unexpected situations that may arise during forest educational tourism | 0.662 | ||||
Consumption intention (CI) | As long as it benefits my child’s growth, I will take my child to participate in forest educational tourism | 0.522 | 0.923 | 0.676 | 0.922 |
As long as my child is interested, I will take my child to participate in forest educational tourism | 0.560 | ||||
I am willing to recommend forest educational tourism to other parents | 0.913 | ||||
I am willing to recommend forest educational tourism to my colleagues | 0.945 | ||||
I am willing to recommend forest educational tourism to my relatives | 0.924 | ||||
I am willing to recommend forest educational tourism to my friends | 0.944 |
Effect Path | Student Model | Parent Model | ||||||
---|---|---|---|---|---|---|---|---|
Path Coefficient | Standard Error | p | Conclusion | Path Coefficient | Standard Error | p | Conclusion | |
H1: PV → SN | 0.469 | 0.069 | 0.001 | Support | 0.510 | 0.057 | 0.001 | Support |
H2: PV → BA | 0.540 | 0.059 | 0.001 | Support | 0.423 | 0.058 | 0.001 | Support |
H3: PV → PBC | 0.680 | 0.055 | 0.001 | Support | 0.784 | 0.050 | 0.002 | Support |
H4: PV → CI | 0.388 | 0.109 | 0.001 | Support | 0.320 | 0.144 | 0.018 | Support |
H5: PR → SN | 0.040 | 0.066 | 0.528 | Reject | −0.013 | 0.063 | 0.799 | Reject |
H6: PR → BA | −0.041 | 0.063 | 0.487 | Reject | 0.091 | 0.057 | 0.109 | Reject |
H7: PR → PBC | −0.108 | 0.056 | 0.040 | Support | 0.009 | 0.069 | 0.941 | Reject |
H8: PR → CI | −0.002 | 0.056 | 0.936 | Reject | −0.073 | 0.055 | 0.237 | Reject |
H9: SN → CI | 0.201 | 0.071 | 0.002 | Support | 0.229 | 0.076 | 0.002 | Support |
H10: BA → CI | −0.059 | 0.069 | 0.354 | Reject | 0.011 | 0.059 | 0.824 | Reject |
H11: PBC → CI | 0.187 | 0.097 | 0.061 | Support | 0.218 | 0.157 | 0.179 | Reject |
Effect Type | Path | Student Model | Parent Model | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Effect Value | Standard Error | Bias-Corrected 95% CI | Effect Value | Standard Error | Bias-Corrected 95% CI | ||||||
Lower | Upper | p | Lower | Upper | p | ||||||
Total Effect | PV → CI | 0.577 | 0.058 | 0.463 | 0.685 | 0.001 | 0.613 | 0.054 | 0.502 | 0.715 | 0.001 |
Direct Effect | PV → CI | 0.388 | 0.109 | 0.181 | 0.625 | 0.001 | 0.320 | 0.144 | 0.052 | 0.620 | 0.018 |
Indirect Effect | PV → CI | 0.189 | 0.082 | 0.014 | 0.344 | 0.033 | 0.293 | 0.124 | 0.044 | 0.534 | 0.020 |
Specific Indirect Effect | PV → SN → CI | 0.094 | 0.030 | 0.020 | 0.137 | 0.002 | 0.117 | 0.027 | 0.027 | 0.137 | 0.002 |
PV → BA → CI | −0.032 | 0.026 | −0.079 | 0.029 | 0.326 | 0.005 | 0.015 | −0.029 | 0.035 | 0.805 | |
PV → PBC → CI | 0.127 | 0.049 | 0.003 | 0.201 | 0.045 | 0.171 | 0.079 | −0.048 | 0.273 | 0.163 | |
Total Effect | PR → CI | −0.011 | 0.054 | −0.117 | 0.095 | 0.841 | −0.073 | 0.063 | −0.192 | 0.056 | 0.267 |
Direct Effect | PR → CI | −0.002 | 0.056 | −0.117 | 0.104 | 0.936 | −0.073 | 0.055 | −0.169 | 0.046 | 0.237 |
Indirect Effect | PR → CI | −0.010 | 0.022 | −0.062 | 0.027 | 0.550 | 0.000 | 0.027 | −0.052 | 0.057 | 0.957 |
Specific Indirect Effect | PR → SN → CI | 0.008 | 0.008 | −0.008 | 0.025 | 0.462 | −0.003 | 0.011 | −0.028 | 0.016 | 0.743 |
PR → BA → CI | 0.002 | 0.003 | −0.002 | 0.013 | 0.321 | 0.001 | 0.004 | −0.006 | 0.011 | 0.649 | |
PR → PBC → CI | −0.020 | 0.009 | −0.038 | 0.000 | 0.048 | 0.002 | 0.013 | −0.022 | 0.034 | 0.820 |
Path | Student Model | Parent Model | ||||
---|---|---|---|---|---|---|
Equality | Inequality | Critical Ratio | Equality | Inequality | Critical Ratio | |
H1: PV → SN | 0.332 *** | 0.604 *** | 1.914 | 0.476 *** | 0.541 *** | −0.156 |
H2: PV → BA | 0.389 *** | 0.713 *** | 1.174 | 0.398 *** | 0.453 *** | −0.635 |
H3: PV → PBC | 0.701 *** | 0.651 *** | 0.500 | 0.832 *** | 0.756 *** | −1.594 |
H4: PV → CI | 0.368 *** | 0.308 | 0.024 | 0.096 | 0.421 ** | 1.361 |
H5: PR → SN | 0.112 | −0.038 | −1.297 | 0.056 | −0.061 | −0.999 |
H6: PR → BA | −0.043 | −0.041 | 0.084 | 0.098 | 0.096 | −0.338 |
H7: PR → PBC | −0.019 | −0.214 ** | −2.031 | 0.002 | 0.016 | 0.115 |
H8: PR → CI | −0.069 | 0.077 | 1.364 | −0.144 * | −0.043 | 1.243 |
H9: SN → CI | 0.145 * | 0.312 *** | 1.542 | 0.344 *** | 0.143 | −1.603 |
H10: BA → CI | −0.076 | −0.009 | 0.297 | 0.057 | −0.048 | −0.952 |
H11: PBC → CI | 0.280 ** | 0.110 | −1.014 | 0.370 * | 0.218 | −0.591 |
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Li, Y.; Wang, W.; Liu, Y.; Wang, C. A Study on the Heterogeneity of Consumer Psychological Mechanisms of Dual Decision-Making Agents in Forest Educational Tourism: The Moderating Effect of Family Decision-Making Empowerment. Forests 2024, 15, 2059. https://doi.org/10.3390/f15122059
Li Y, Wang W, Liu Y, Wang C. A Study on the Heterogeneity of Consumer Psychological Mechanisms of Dual Decision-Making Agents in Forest Educational Tourism: The Moderating Effect of Family Decision-Making Empowerment. Forests. 2024; 15(12):2059. https://doi.org/10.3390/f15122059
Chicago/Turabian StyleLi, Ying, Wenlong Wang, Yuxin Liu, and Chunyu Wang. 2024. "A Study on the Heterogeneity of Consumer Psychological Mechanisms of Dual Decision-Making Agents in Forest Educational Tourism: The Moderating Effect of Family Decision-Making Empowerment" Forests 15, no. 12: 2059. https://doi.org/10.3390/f15122059
APA StyleLi, Y., Wang, W., Liu, Y., & Wang, C. (2024). A Study on the Heterogeneity of Consumer Psychological Mechanisms of Dual Decision-Making Agents in Forest Educational Tourism: The Moderating Effect of Family Decision-Making Empowerment. Forests, 15(12), 2059. https://doi.org/10.3390/f15122059