1. Introduction
The social and technological changes that the society of this century is experiencing are influencing globally important aspects such as the economy, health or education [
1]. There is no doubt that the development of this society is promoted, in large part, by technological advances and their practical implications in society. In this sense, the challenges that education systems are currently facing require constant adaptations and reforms to offer a balanced and adjusted response that responds to the real needs of citizens [
2]. For these reasons, the relationship between education and technology is becoming stronger and more intense, with a growing market that reaches up to 8 trillion dollars by 2020 [
3]. Different technologies can offer tools and instruments that collaborate and facilitate the adaptation of teaching–learning processes to the real needs of students [
4]. Among these technologies we can find virtual and augmented reality; cloud computing; and digital media, such as images, video or audio [
5].
One of them is artificial intelligence (AI). This can be defined as the combination of algorithms determined with the intention of generating machines that have the same capabilities as people [
6]. Taking into account what has been indicated by various authors, we can find four types of artificial intelligence, among which are (a) recreational machines, which are purely reactive, without the capacity to form memories or to use their experiences to make decisions [
7]; (b) limited memory, which can look at the past, allowing the analysis of data developed with anteriority [
8]; (c) theory of mind, in which machines are able to form not only representations of physical reality, but also of the reality of people [
9]; and (d) self-awareness, this last stage of AI allows machines to be conscious and; therefore, able to predict the emotions of others [
10]. In addition, the relationship between the 5G network and artificial intelligence must be borne in mind. On the one hand, the 5G network makes it possible to have a large amount of data stored in the cloud. On the other hand, AI makes it possible to establish a more stable network connection for citizens and companies [
11].
Faced with this technological panorama, artificial intelligence (AI) applied to education opens up in a powerful way [
12]. Although its beginnings can be established around the 1970s [
13], the most current definition [
14] (p. 2) conceives it as “computing systems that are able to engage in human-line processes such as learning, adapting, synthesizing, self-correction and the use of data for complex processing tasks”. From this perspective, AI applied to education can be understood as an interdisciplinary research area involving the methods and results of the learning sciences, such as Education, Neuroscience, Psychology, Linguistics, Sociology and Anthropology. This interdisciplinary action aims to develop inclusive, adaptable, personal, flexible and effective learning environments that complement and optimize traditional education and training [
15].
The most recent literature in the educational field [
16,
17,
18,
19,
20,
21] clearly identifies the key issue of the training process in which AI offers a more important contribution. In this review, evaluation is the training process par excellence where the impact of AI is promoting more changes. Among the implementations that it enables, AI are intelligent tutoring systems [
22]; games and simulations that capture and interpret incremental movements on the fly [
23]; exploration of texts on students’ writing or natural language for possible semantic analysis [
24,
25]; recording and analysis of the flow of clicks that predict student success [
26]; and peer reviews via computer [
27]. From this perspective, AI provides added value to training platforms, allowing the creation of a personalized teaching–learning environment through the recognition and comparison of patterns, decision-making and the most opportune choice at all times, the execution and sequential control of tasks and activities, as well as planning and problem solving according to the data collected from the interaction with the student on the platform [
28]. From this new training paradigm, the role of the teacher continues to be essential [
16] for the preparation of the classes and the maintenance of the course content. These will be adjusted or modified based on the data collected on the platform due to its interaction with the content and the students. It will also allow the teacher to more closely and realistically monitor the student’s progress by having all the data updated in real-time. As can be seen, human thought and action are still needed in the educational practice of ontologies that define the world of systematized knowledge and give meaning to its means of representation. This remains the role of the teachers and the work of the students.
In relation to the educational stages where AI is most impacting education, studies show that training in higher education is, by far, where it is being implemented the most [
4,
29,
30,
31,
32], for example, in areas as representative as medicine [
33,
34], engineering, mathematics, economics [
35], languages [
36] and online supervised machine learning courses [
37]. As can be seen, the penetration of AI in more humanistic areas, such as the arts or letters, is scarce because this technology is still weak in mental abilities such as creativity, innovation, critical thinking, problem solving, socialization, leadership, empathy, collaboration and communication [
38]. For these authors, arts and humanities majors may experience increased enrollment and become more popular with students, as these areas are less susceptible to the “invasion of AI”. In contrast to this idea, we find the areas of science and engineering are where their enrollments can be drastically reduced, as these works are replaced by robots supported by AI.
As can be seen, the implications of AI for education have their benefits and pose a series of short- and long-term challenges. Among the benefits is the support and help to the teachers to adapt the classes according to the profile of the students, and the interests of the students can be stimulated by exposing them to various contents and tasks according to the answers they are providing. In addition, AI can help teachers with homework by proposing more personalized activities based on the correct response rate and the mistakes they are making. On the other hand, the same intelligent system can alert the teacher to a question or proposed tasks that are wrongly answered by a large number of students [
18]. This allows the teacher to rectify and modulate the contents and the proposed tasks. Another benefit of implementing AI in the training of students is that they can benefit from supplementary tutoring by virtual assistants supported by AI [
39]. Another potential benefit of AI is the ability to provide feedback to teachers and students on the success of the course by tracking and monitoring student progress and thus notifying teachers of any problems with student performance [
40]. In this sense, learning based on trial and error is not as discouraging as in other learning models, since AI itself learns frequently through the trial and error method and; therefore, is considered a system optimal for learning as it provides students with a fairly judgment-free learning environment. Moreover, AI tutors themselves can suggest solutions for improving student performance [
41].
On the other hand, [
12] poses a series of challenges in incorporating AI into education. The first has to do with the costs of implementing AI in the educational system. The initial outlay for software acquisition and cloud support is very costly, in addition to ongoing employee training and training of the AI system itself. The second is related to the clash of cultures in organizations. Any change can be understood as suspicious given that there are several technological options and it is difficult to decide which are the possible options and the most appropriate route of application. Computer machines are nothing more than cognitive prostheses that allow collaborative relationships to be established between humans and their calculation tools. Another challenge that AI poses has to do with the ethical component of using large amounts of data from people. The use made of them, such as their handling, remains in the air while the viability of this technology is discussed within traditional pedagogies [
42,
43].
5. Discussion
The technological advances that are currently being generated, with the implications they have for society, pose a great challenge in the educational field. New educational legislation and regulations are constantly being created to try to respond to the new socio-labor demands [
1,
2]. There is no doubt that educational technologies are a great resource, they are tools and instruments that facilitate the development of didactic processes. In fact, virtual and augmented reality is, in itself, an inexhaustible source of digital resources that can help all types of students, from normalized students to those with specific needs for educational support [
3]. It offers the possibility of using the cloud, as well as making endless digital media available to students [
4,
5]. Obviously, teachers in the face of this virtual reality need specific training so that these technological tools are properly introduced, offering students all their potential.
However, not only does virtual reality makes its way daily in the field of education, but also the so-called AI applied to education [
12,
13,
14]. Although it constitutes an area of interdisciplinary research that allows many possibilities, there is a symbiosis, for example, between linguistics and neuroscience [
26]. In other words, it is an extremely attractive field to be able to interrelate teaching processes with new technologies from a highly innovative approach. In turn, this allows the creation of inclusive learning environments, that is, flexible, adaptable, effective and personalized, depending on the needs of the students [
15].
Undoubtedly, as has been observed, the field in which AI provides the greatest advances is evaluative [
16,
21,
24]. Therefore, the possibilities offered by this technological resource are very beneficial, since it provides added value compared to the traditional education system, allowing the customization of teaching environments and their development to be similar [
23,
25,
27]. Thus, the teaching role in this new paradigm is key, from the initial didactic planning processes to the development of the contents and their evaluation. However, it is true that these technologies are a support in the educational process but can never be a substitute for the teaching role. They contribute to student learning and offer many possibilities that allow a more personalized and personalized educational advancement for each student. On the other hand, of all the stages offered by the educational system, the field of higher education is the one that best seems to be adapting to these technologies and where the best results are obtained [
4,
29,
30,
31,
32,
39,
40,
41]. Especially, in teacher training it is a highly attractive and useful resource because it allows to relate content, develop concepts, establish relationships, correct tasks, tutoring processes supported by virtual assistants, etc. [
12,
27,
42,
43]. Like all educational resources, AI requires good training for its teaching staff, a high initial investment for the acquisition of software and support in the cloud and ethical issues, as they have been exposed in a developed way in the state of the art.
Thus, in this investigation, a total of 379 documents dating from 1956 to the present day were analyzed. Although it is observed that the evolution of production has been quite irregular, the language of greatest development is English. The most significant publication area is Education Educational Research, with conference papers as document types. The underlying organization is the Open University UK and the author with the most production is Blandford, A.E. However, the author who stands out as the most relevant is Midoro, V. The publication source is Voprosy Psikhologil and the most productive country we found is the USA. To this must be added that the most cited work is that of Devedzik (2004), with a total of 26 citations.
Note that, in relation to the evolution of keywords, the level of coincidence is substantially low, that is, between the second and the third period almost no coincidence is observed. This is an indicator of the lack of a consensual and accepted line of study on this topic. Therefore, this research contributes to making its analysis and dissemination more attractive in the epistemological community of Education and Education Sciences, more specifically. On the other hand, the number of keywords from the first period stands out. The time limit is wide, ranging from 1956 to 2006, with which we are talking about a 50-year period in which the number of keywords is quite low. For this reason, the results of the first investigations were not included in scientific research articles or scientific documents, since there were not enough keywords that brought together the most notable aspects of the study. Thus, we found a significant and relevant fact that shows, again, the need and relevance of this research in the field of education.
As for the thematic performance, the first period, between 1956 and 2006, is noteworthy, in which, once again, within those 50 years, no theme is observed that stands out in relation to the rest. This is due to how low the bibliometric indicators are. The “AI” theme only stands out if we consider the g index and the hg index. However, the second period, between 2007 and 2016, is the one that contains the most relevant topics, around the “system” and “artificial-intelligence”. Finally, the third period, which ranges from 2017 to 2019, shows something similar to what happens in the first period. Only if we take into account the hg and q2 indexes does the “artificial-intelligence” theme stands out. This shows that in all the periods the most notable was the applied technology itself. For this reason, AI allows many advantages in relation to other types of educational technology.
The strategic diagrams show that the first period (1956–2006) has major motor themes, such as, for example, “expert-system”, related to “psychology”, “therapy”, “ATMS”, “simulation”; “Gaming”, “computers”, “counseling” and “programming”; and “basic-science”, related to “nosological-models”; “truth-maintenance-systems”, “causality” and “medical-ontologies”. This period also shows that studies on AI in education were more focused on the systems used to apply AI, and that AI again offers a much wider range of possibilities than traditional educational models.
On the other hand, the second period (2007–2016) is an indicator of the emergence of new thematic engines, such as the “system”, related to “mathematics”, “intervention”, “fuzzy”, “intelligent-tutoring-systems”, “neural-networks”, “robotics”, “diagnosis” and “children”; and “probability-distribution”, related to “evaluation” and “concept-maps”. Thus, this second period makes it possible to detect that the research and studies carried out are directed more towards aspects of educational change, such as the systems used for intervention and the evaluation of pedagogical actions. This shows a marked trend that is based on new denominative needs.
Finally, the third period (2017–2019) is characterized by having “performance”, related to “deep-learning”, “science” and “active-learning”, as its basic theme; “simulation”, “education”; “assessment”, “machine-learning” and “higher-education”. That is to say, the most significant thing that we found in this period, and that closes these conclusions, is that the most notable denominative and thematic interest focuses on student performance, in their interest in the development of active and participatory learning. Although, there is a lack of unknowns, which means that a diachronic study cannot be drawn up to advance possible lines of research.
Thus, the conceptual evolution of the theme of this study has been based on the “artificial-intelligence” theme. The analysis of the data carried out allows us to affirm that the few connections that have been found between the different topics show a shortage of keywords and a lack of topics related to the different lines of research. For this reason, we affirm that there is no relationship between the researches that has been carried out and hence the main incentive and innovative nature of this research. Note that the evolution of production in the last two years shows that the future of AI in education will allow establishing more consolidated lines, but as of today it is not.
We can really argue that the production of AI existing so far indicates the evolution of interest in this scientific field under analysis. The first years have an investigation directed to the technological resources, the last ones to the performance and influence of the AI in the didactic processes. This shows a clear evolution on how the integration of AI in the teaching–learning processes is taking place and what aspects educators should be concerned about. In turn, it sets the tone for future research. It can be indicated that AI in the educational field is beginning to be based on pedagogical processes. That is to say, the resources used are not being taken into account. Rather, the teaching and learning process is being developed. This aspect occurs in other areas with the use of other types of technological resources. It is not the fact of using a didactic resource, but rather the way and the process that is followed during its use. For this reason, the methodology applied is also relevant as with the aims of the task will condition the development of the activity and hence the students’ acquisition.
6. Conclusions
This research focused on analyzing the concept of AI from a bibliometric approach based on the analysis of documents indexed in the Web of Science (WoS) database. More specifically, the differentiating aspect of this research resides in the intention of showing the epistemological community of education a documentary analysis with scientific mapping, which constitutes the use of an innovative technique. The dynamic and structural evolution allowed us to obtain interesting results that show how the thematic performance develops in three time periods with their respective diachronic evolutions. In turn, the nature of this research also allowed for showing a conceptual evolution of the theme of this study, with a predominance of the “artificial-intelligence” theme.
The importance and projection of AI in the WoS scientific literature were analyzed with interesting results that allow us to advance in the enunciation of conclusions that did not exist until now due to lack of research in this thematic line. We were able to identify the performance of the scientific production of AI in the field of education in WoS. This allowed us to understand the scientific evolution of AI and discover the most abundant and recurring topics. The mapping allowed us to determine which authors have the most incidents in AI. In fact, these four research objectives were successfully developed, even allowing us to announce that the prospective of this research offers researchers new lines of development around the most relevant topics analyzed. Even the state of the art itself collects the key aspects that other investigations have assumed and the existing gaps, that is, it contributes to the creation of a consolidated base to be able to initiate and develop studies.
Therefore, it can be concluded that AI in education has been studied for many years, more specifically since 1956. However, it is in recent years that this field of study is acquiring relevance, especially in aspects related to student performance. Above all in the application of active teaching methods that allow the development of active and participatory learning in the student.
However, like any research, it has limitations. Specifically, we must refer to the purification of the data presented in WoS, that is, there are repeated documents or even others that do not appear or are not related to the subject of the study. On the other hand, the delimitation of the intervals is questionable and can be improved, because, if we consider equity, there is not a similar number of documents in each of the analyzed intervals. Finally, the use of the parameters was carried out based on the criteria of the researchers of this study, based on an initial search in order to show results based on the quantity and relevance of the study. Therefore, the data that we showed in this research should be analyzed with caution, since, if the parameters of this research are changed, the quantity and the connections could fluctuate in relation to the thematic lines that we have presented. Therefore, as a line of future research, we propose the analysis of various pedagogical methods in the application of AI in higher education. The application of AI in other educational stages can also be analyzed, determining which pedagogical methods are more appropriate according to the age and educational stage of the students.