Supporting Employability by a Skills Assessment Innovative Tool—Sustainable Transnational Insights from Employers
Abstract
:1. Introduction
- The five partnership countries, Austria, Romania and Sweden chose to make a pilot testing of this experimental online tool for a fixed number of 15 employers from different sectors, in one single day at the final meeting of the project;
- The structure of the project’s partnership included two universities (Romania and Sweden) and three counselling institutions (Austria, France and Spain).
- The transnational approach of the studies, applied in the three different European countries: Austria, Romania and Sweden, motivated by the fact that cultural aspects may influence the importance given to the competences [21].
- The heterogeneous sample of the study (employers from five different sectors and different qualities of the respondents in the companies: managers/owners/associates/employees/human resources managers) because we consider that employers as relevant subjects that are in a position to give realistic assessment of the level of quality of required competencies [4]. They also have a different perception than the educators [26] and they usually identified a missing link between theory and practice [20]; the employers consider the formation of a job candidate an added value, but this is not one of the key issues regarding employability [19].
- Analysing the differences regarding both types of competencies not only across ones, i.e., the transversal competencies between employees [18].
- The analysis of the perceptions and impact among respondents (managers/owners/ associates/employees/HR managers) in the three countries regarding an experimental, new and innovative online tool for employability with both qualitative and quantitative methods, not only qualitative one [5].
2. Literature Review
- “Non-job specific skills that are related to individual ability to operate effectively in the workplace” [25] and also “skills that are cross-cutting across jobs and sectors and relate to personal competences (confidence, discipline, self-management) and social competences (teamwork, communication, emotional intelligence).” [25].
3. Data and Methodology
3.1. Description of the Experimental and Innovative Tool
- To mismatch between required qualifications and applicants’ skills: some vacancies required by companies cannot be filled because of the lack of experience or qualification of applicants;
- To identify the required skills of a specific professional profile, to evaluate competences and make recommendations for training courses and/ or further skills’ development
- Base of assessment—theoretical assessment of soft skills versus hard skills;
- Trainers/coaches and human resources’ experts responsible for the professional (further/continuous) skills’ development of low-skilled adult and young people (i.e., the planning phase of assessments and possibly in parallel with planning a training event).
- Self-assessments of an employee to employment support;
- Self-assessments of a graduate/undergraduate to support employability;
- Yearly evaluation of the employees for testing their evolution;
- Assessment of a candidate for any job of the five sectors existing on the platform of employment support;
- Assessment of any employee of an organisation;
- Only for testing the transversal competences, either for one of the five sectors or for any other sector.
3.2. Data Selection for Quantitative Analysis
3.3. Data Selection for Qualitative Analysis
3.4. Data Analysis Methods
4. Results
4.1. Quantitative Data Analysis
4.2. Qualitative Data Analysis
5. Discussions
- reduction in turnover among employees in the early months of work;
- reduction in the likelihood of employees becoming disillusioned with workplaces and thereby becoming at risk of long-term unemployment;
- assistance to employers to gain maximum commitment and productivity from young workers;
- improvement in employees’ ability to adapt and settle into subsequent jobs;
- building a better foundation for lifelong learning through work.
6. Conclusions
- VET and in-company trainers, teachers, mentors and job advisers, VET providers, public and private companies, employment advisers, companies of social economy, self-assessment of any employee;
- Underqualified adults and youngsters (NEET) often not motivated for attending training courses and facing difficulties to integrate on the labour market (i.e., unemployed and migrants; people at risk of social and labour exclusion, low skilled youngsters).
Author Contributions
Funding
Conflicts of Interest
Appendix A
Characteristics | Austria | Romania | Sweden |
---|---|---|---|
Funding(s) stakeholders | Public | Public | Public |
Average duration | 25 weeks | 11 weeks | 12 weeks |
Target group | Unemployed, low/no education, few/none working experience, young people | Adults’ unskilled, low qualifications, graduates of compulsory education, Roma population. | Adult migrants; Unemployed; |
Professional profile of tutors or advisers | Counsellor in Social and Family Education and job insertion; Trainer in vocational training. | University Teachers; Labour inspectors in safety and health at work. | Counsellors; Supervisor that provides support and evaluation. |
Methods used | Learning-based approach; Competence-centred learning process; Practice in a professional setting; “Active mediation” | Lectures; Case Studies; Practical work; Practical training; counselling and social and professional mediation. | Mapping of competences, job coaching, tests, assessments, work placement, internship; |
Type of evaluation | Measures the level of knowledge, competences. | Theoretical and practical tests; Competence test. | Competence assessment at a workplace. |
Strong points | Allows identifying social barriers; A personalized and individualized support; Knowledge of the partnership network; Mobilization of a broad partnership for a global accompaniment. | Personal education plan are adapted to the market needs; Counselling in order to fill a job; Qualification certificates issued by the NAQ; The national platform for the education of disadvantaged groups. | Personal education plan for migrants needs; Provides a rich data source, possibility to get certifications; work place assessment, a greater awareness of their knowledge and skills. |
Weak points | A constrained system that does not necessarily match with the needs of young person who considers himself in search of a job. | Programs are only for highly educated graduates, increasing unemployment rate Roma community. | For high educated graduates/unemployed, payable assessment of some jobs, assessment on practical knowledge. |
Improvement possibilities | Necessity of a new, online, experimental and innovative tool including a pilot testing at employers from different sectors and partner countries |
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Characteristics | Austria | Romania | Sweden | Total | |
---|---|---|---|---|---|
Type of organization | Public | 0 | 2 | 3 | 5 |
Private | 15 | 13 | 12 | 40 | |
Size of the organization | 0–9 employees | 7 | 8 | 11 | 26 |
10–49 employees | 8 | 2 | 4 | 14 | |
Over 250 employees | 0 | 5 | 0 | 5 | |
Sector | Tourism | 3 | 0 | 0 | 3 |
Healthcare | 3 | 0 | 6 | 9 | |
Industry | 3 | 8 | 0 | 11 | |
Retail | 0 | 5 | 0 | 5 | |
Building | 3 | 0 | 4 | 7 | |
Other | 3 | 2 | 5 | 10 | |
The function held within the organization | Manager | 8 | 8 | 0 | 16 |
Owner | 7 | 5 | 0 | 12 | |
Associate | 0 | 2 | 3 | 5 | |
Human resources manager | 0 | 0 | 2 | 2 | |
Employee | 0 | 0 | 10 | 10 |
Cronbach’s Alpha | Cronbach’s Alpha Based on Standardized Items | N of Items |
---|---|---|
0.922 | 0.920 | 10 |
Items | t | df | Sig. (Two-Tailed) | Mean Difference | 95% Confidence Interval of the Difference | |
---|---|---|---|---|---|---|
Lower | Upper | |||||
Employed persons participating in job-related non-formal education and training in the past 12 months by gender and age (%) | 9.293 | 11 | 0.000 | 34.8417 | 26.590 | 43.093 |
Volume of job-related non-formal education and training per participant in the last 12 months by duration, gender and age_1 day (%) | 13.570 | 3 | 0.001 | 11.9250 | 9.128 | 14.722 |
Employed persons perceiving that their job-related non-formal education and training helped to improve the way they work by gender and age—total (%) | 20.520 | 3 | 0.000 | 82.8000 | 69.959 | 95.641 |
Employed persons whose job involves improving their skills by gender and age (%) | 24.347 | 11 | 0.000 | 74.3500 | 67.629 | 81.071 |
Employed persons whose work experience and job skills would be helpful to find another job by gender and age (%) | 10.096 | 7 | 0.000 | 36.2250 | 27.741 | 44.709 |
Enterprises providing training by type of training and size class—% of all enterprises: | ||||||
• CVT (Continuous Vocational Training) and/or other forms of CVT | 9.533 | 11 | 0.000 | 66.9750 | 51.512 | 82.438 |
• CVT courses-internal | 6.592 | 11 | 0.000 | 35.3083 | 23.519 | 47.098 |
Participants in CVT courses by gender and size class—% of persons employed in all enterprises | 10.450 | 11 | 0.000 | 35.4167 | 27.957 | 42.876 |
Main skills targeted by CVT courses by type of skill and NACE Rev. 2 activity—% of enterprises providing CVT courses_general IT skills: | ||||||
Total | 5.952 | 7 | 0.001 | 18.1500 | 10.939 | 25.361 |
Industry | 5.502 | 7 | 0.001 | 18.4875 | 10.543 | 26.432 |
Construction | 4.200 | 7 | 0.004 | 12.6500 | 5.528 | 19.772 |
Retail | 5.615 | 7 | 0.001 | 16.2250 | 9.392 | 23.058 |
No. | Hypothesis | Person Chi-square | df | Asymp. Sig. (2-Sided) | Theoretical Value of Chi-square | Conclusion |
---|---|---|---|---|---|---|
A. There are no statistically significant differences between countries, referring to: | ||||||
1. | Employed persons participating in job-related non-formal education and training in the past 12 months by gender and age (%) | 9.000 a | 2 | 0.011 | 9.210 | H0 accepted |
2. | Employed persons whose job involves improving their skills by gender and age (%) | 9.000 a | 2 | 0.011 | 9.210 | H0 accepted |
3. | Enterprises providing training by type of training and size class—% of all enterprises_CVT and/or other forms of CVT | 9.000 a | 2 | 0.011 | 9.210 | H0 accepted |
4. | Enterprises providing training by type of training and size class—% of all enterprises_CVT courses-internal | 9.000 a | 2 | 0.011 | 9.210 | H0 accepted |
5. | Participants in CVT courses by gender and size class—% of persons employed in all enterprises | 6.300 a | 2 | 0.043 | 5.991 | H0 rejected |
6. | Main skills targeted by CVT courses by type of skill and NACE Rev. 2 activity—% of enterprises providing CVT courses_general IT skills_industry | 6.000 a | 2 | 0.050 | 5.991 | H0 rejected |
7. | Main skills targeted by CVT courses by type of skill and NACE Rev. 2 activity —% of enterprises providing CVT courses_general IT skills_retail | 6.000 a | 2 | 0.050 | 5.991 | H0 rejected |
Items | Average Score | ||
---|---|---|---|
Austria | Romania | Sweden | |
1. The online platform is easy to use | 4.33 Agree | 4.44 Agree | 4.53 Totally agree |
2. The tool is an attractive one for competences evaluation | 4.53 Totally agree | 3.44 Neutral | 4.2 Agree |
3. The time required for using the tool is quite good | 4.40 Agree | 3.33 Neutral | 4.27 Agree |
4. The information included to guide you “using the tool” is complete and useful | 4.93 Totally agree | 4.22 Agree | 4.67 Totally agree |
5. The information provided by the tool is practical and understandable for all users | 4.80 Totally agree | 3.78 Agree | 4.73 Totally agree |
6. The selection and identification of transversal competences is relevant and complete | 4.67 Totally agree | 4.00 Agree | 4.80 Totally agree |
7. The selection and identification of specific competences for jobs focused is relevant and complete | 4.67 Totally agree | 3.44 Neutral | 4.80 Totally agree |
8. The working situations to demonstrate the competences are relevant and concrete | 4.2B Agree | 3.89 Agree | 4.87 Totally agree |
9. The report provided by the online tool is complete. | 4.80 Totally agree | 3.88 Agree | 4.67 Totally agree |
10. The report provided by the online tool is useful for my activity. | 4.67 Totally agree | 3.75 Agree | 4.60 Totally agree |
No. | Hypothesis | Person Chi-square | df | Asymp. Sig. (2-sided) | Theoretical Value | Conclusion |
---|---|---|---|---|---|---|
A. There are no statistically significant differences according to the size of organization, referring to: | ||||||
3. | The time required for using the tool is quite good | 16.156 a | 6 | 0.013 | 14.449 | H0 rejected |
7. | The selection and identification of specific competences for jobs focused is relevant and complete | 20.435 a | 6 | 0.002 | 18.547 | H0 rejected |
8. | The working situations to demonstrate the competences are relevant and concrete | 25.056 a | 6 | 0.000 | 22.457 | H0 rejected |
10. | The report provided by the online tool is useful for my activity | 23.737 a | 6 | 0.001 | 22.457 | H0 rejected |
B. There are no statistically significant differences according to the sector of the companies, referring to: | ||||||
3. | The time required for using the tool is quite good | 36.436 a | 15 | 0.002 | 32.801 | H0 rejected |
C. There are no statistically significant differences according to the function held by the respondent within organization, referring to: | ||||||
8. | The working situations to demonstrate the competences are relevant and concrete | 21.863 a | 12 | 0.039 | 21.026 | H0 rejected |
Open Question/Face-to-Face Interview | Austria | Romania | Sweden |
---|---|---|---|
How the employers used the tool, in which situation, for what specific purpose and client groups? | The employers did not assess all competences, just the ones, which were relevant for their sectors | Like a new type of the evaluation or for testing the competences for a candidate | To assesscompetences before employment, to get an overview of the competences, to assess social skills |
During the test they assessed/or no all the competences? | Transversal competences, which are applicable in the specific situations. | 10 of 15 employers used the tool to assess all the competences | Transversal competences, which are applicable in their sectors. |
The employers think that they will use this tool in their professional activity and recommend it to other professionals and why? | Yes, because they highlighted it as “new and useful”, “practical”, “very comprehensive” and that “it tackles the most relevant issues”. | Yes because it is “useful”, “practical”, “an efficient tool for assessment of competences”, “interesting but could be improved”. Also, it was employers with negative answers like “just in the specific situations”, “no, it is no dedicated for proposed aim” or “only after the completing/developing the present tool” | Yes, because “it’s a platform that could be used in different areas and with different target groups such as unemployed, migrants, staff, graduate/ undergraduates, etc..”, “The platform is very flexible and user friendly and you can choose what competences you are interested in and want to assess”. |
They consider that this tool can be complementary to the tools already used? | Compared with other tools, which the participants have already used complementary, they stated that this tool “is more detailed (skills scope)” and “it is good for concrete matching”. Especially, it is “good for recruiting processes” | Some of the employers used only their own tool for evaluation or they consider that it is destined only for HR department but the other consider that “could improve the specific competences”, “this tool is efficiently and speedy”, “it gave supplementary information for the evaluation process” | Yes, because “it’s always good to have a tool to assess competences and can be useful for developing the staff’s competences and to have an overview what the needs are” |
If they have any comments or suggestions that could be useful to improve the tool? | Just one employer made a remark and suggested to “make it a bit less ‘complex”. | “To develop for more sectors”, “it is necessary more types of job profile in the same sector”, “must be developed”, “reducing the number of questions for time efficiency” | No comments and suggestions |
Do they think that a further development of the tool could be interesting, and what is their idea about it? | Further development of the tool was met with great interest. It was recommended from a few employers to “enlarge it by other work sectors”. Moreover, it was suggested that it could be interesting to “specify parts of it for migrants.” | Some of the employers “will recommend this tool for their HR department”, “it is very possible in the future to use it”, “it is very useful for the evaluation process”, “they will use but it must be improved” | “Yes, could be interesting to develop the tool with more competences and more sectors”, “after the assessment it could take an online course in the areas that you need to improve your competences”, specify parts of it for migrants. |
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Gabor, M.R.; Blaga, P.; Matis, C. Supporting Employability by a Skills Assessment Innovative Tool—Sustainable Transnational Insights from Employers. Sustainability 2019, 11, 3360. https://doi.org/10.3390/su11123360
Gabor MR, Blaga P, Matis C. Supporting Employability by a Skills Assessment Innovative Tool—Sustainable Transnational Insights from Employers. Sustainability. 2019; 11(12):3360. https://doi.org/10.3390/su11123360
Chicago/Turabian StyleGabor, Manuela Rozalia, Petruța Blaga, and Cosmin Matis. 2019. "Supporting Employability by a Skills Assessment Innovative Tool—Sustainable Transnational Insights from Employers" Sustainability 11, no. 12: 3360. https://doi.org/10.3390/su11123360
APA StyleGabor, M. R., Blaga, P., & Matis, C. (2019). Supporting Employability by a Skills Assessment Innovative Tool—Sustainable Transnational Insights from Employers. Sustainability, 11(12), 3360. https://doi.org/10.3390/su11123360