Key Factors Influencing Consumers’ Purchase of Electric Vehicles
Abstract
:1. Introduction
1.1. Research Background and Motivation
1.2. Research Purpose
- We review and discuss related literature, make necessary revisions according to the research results of previous scholars, establish the theoretical framework of factors influencing consumers’ purchase of electric vehicles, and propose statistical hypotheses from different dimensions.
- We design questionnaires, conduct surveys, analyze the questionnaires’ reliability and conduct project analysis, according to the theoretical framework of factors influencing consumers’ purchase of electric vehicles.
- We establish a structural equation model based on the theoretical framework, conduct confirmatory factor analysis (CFA) on the data collected from the formal questionnaire, and analyze the convergence validity and discriminant validity to verify the applicability of the model.
- We verify the statistical hypotheses across the dimensions using the structural equation model, and identify the key factors influencing consumers’ purchase of electric vehicles.
1.3. Research Scope and Limitations
2. Literature Review
2.1. Development of Electric Vehicles
2.2. Theory of Planned Behavior
2.3. Technology Acceptance Model (TAM)
2.4. Innovation Diffusion Theory (IDT)
- Relative Advantage: Refers to the advantages of innovation compared to old products and technology.
- Compatibility: Refers to the match of the new technology or consumer product experience with previous experience. A higher match means that the new technology or product is more easily accepted [38].
- Complexity: Refers to the difficulty of understanding and using innovation. A higher difficulty means that the innovation is less easily accepted.
- Trialability: Refers to consumers’ opportunities to experience or test the effects of innovation through a trial, in order to improve their purchase or acceptance willingness.
- Observability: Refers to the possibility of observing the innovation after usage, which contributes to the spread of innovation.
3. Research Structure and Method
3.1. Research Structure
3.2. Research Hypothesis
3.2.1. Purchase Intention
3.2.2. Attitude toward Behavior
- Perceived usefulness: Interpreted in this study as consumers’ perception of the efficiency of electric vehicle functions.
- Perceived ease of use: Interpreted in this study as consumers’ ability to learn the operation of electric vehicles and use electric vehicles without too much effort.
- Compatibility: Interpreted in this study as the adaptation of consumers to electric vehicles, which means that consumers do not need to adapt themselves to new products (electric vehicles).
- Personal innovativeness: Interpreted in this study as consumers’ likelihood to accept electric vehicles faster than their friends.
3.2.3. Subjective Norm
- Interpersonal influence: Interpreted as the impact of the groups with which consumers have frequent interactions, including parents, family, friends and supervisors, on their purchase of electric vehicles in this study.
- External influence: Interpreted as the impact of mass media, expert opinions and other non-interpersonal information on consumers’ purchase of electric vehicles in this study.
3.3. Definition and Measure of Variables
4. Research Results and Discussion
4.1. Analysis of Pre-Test Questionnaire
4.2. Descriptive Analysis of Questionnaire
4.3. Measurement Model
4.3.1. Convergent Validity
4.3.2. Second-Order Confirmatory Factor Analysis
4.3.3. Discriminant Validity
4.4. Structural Model Analysis
Path Analysis
4.5. Hypothesis Explanation
5. Conclusions and Suggestions
5.1. Conclusions
5.2. Managerial Implications
- It can be seen from the above conclusions that consumers believe that electric vehicles have a positive impact on environmental protection and consumers believe in objective information. At present, the promotion methods of electric vehicle manufacturers are mainly through network information, which is easily ignored. It is suggested that EV manufacturers advocate the theme of environmental protection and green life to increase consumers’ cognition and preference for EV.
- Consumers think that there is no obvious difference between the operation mode of EV and that of traditional vehicles. However, as a new type of green technology product, electric vehicles have an optimized driving operation compared with traditional vehicles, and are injected with innovative and technological functions such as voice systems, automatic parking systems, etc. Therefore, it is suggested that EV manufacturers increase consumers’ opportunities to experience electric vehicles in person, so as to change consumers’ cognition, expand the scope of influence of electric vehicles and enhance consumers’ understanding of electric vehicles.
- Consumers believe that the number of charging piles for electric vehicles will affect their purchase intention. Therefore, it is suggested that the government conduct a pilot layout of charging piles in major cities as a model, and then attract investment from relevant manufacturers through subsidies, in order to relieve the difficulty of charging electric vehicles.
- Consumers believe that the price and life of batteries will affect their purchase intention. Therefore, it is suggested that electric vehicle manufacturers should adopt better battery service strategies such as battery leasing, while strengthening the development of battery technology. Manufacturers can introduce the concept of an automobile recycling economy, including automobile disassembly and power battery recycling, aimed at reducing the cost of batteries through the recycling, disassembly and reuse of waste and scrap automobiles and their components to promote the sustainable and healthy development of the automobile industry.
5.3. Future Research Directions
- It is recommended that future researchers use different methodologies from this study to investigate electric vehicles and compare the differences in order to promote the popularization of electric vehicles.
- The discussion in this study is limited to electric vehicles. It is recommended that future researchers compare whether different energy vehicles with different principles are related to different influences on consumer demand.
- Oriented toward consumer demand, this study does not focus on electric vehicle-related technologies. It is recommended that future researchers connect industry and consumers from the industrial and technological perspectives of electric vehicles.
- Due to time and resource limitations, this study only collected questionnaires from coastal areas in Mainland China. However, because of differences among different regions in Mainland China, people in other regions may hold different opinions about the topic of this study. Future researchers can also explore the situation in different regions to provide references for government and manufacturers to promote electric vehicles.
Author Contributions
Funding
Conflicts of Interest
References
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Year | Sales of EVs | Year-on-Year Growth (%) | Total Car Sales (104 Cars) | Year-on-Year Growth (%) | The Proportion of EVs (%) |
---|---|---|---|---|---|
2011 | 8159 | 1850.51 | 2.46 | 0.044 | |
2012 | 12,791 | 56.77 | 1930.64 | 4.33 | 0.066 |
2013 | 17,600 | 37.60 | 2198.41 | 13.87 | 0.080 |
2014 | 74,763 | 324.79 | 2349.19 | 6.86 | 0.318 |
2015 | 331,092 | 342.86 | 2459.8 | 4.71 | 1.346 |
2016 | 507,000 | 53 | 2802.8 | 13.7 | 1.8 |
2017 | 777,000 | 53.25 | 2887.89 | 3.04 | 2.7 |
Attribute | Research Variable | Operability Definition | Reference Scale |
---|---|---|---|
First-order | Perceived Usefulness | Consumers’ perception of the efficiency of electric vehicle functions. | Davis, Bagozzi and Warshaw (1989); Taylor and Todd (1995) [32,42] |
Perceived ease of use | Consumers’ ability to learn the operation of electric vehicles and use electric vehicles without too much efforts | Davis, Bagozzi and Warshaw (1989); Taylor and Todd (1995) [32,42] | |
Compatibility | Consumers do not need to adapt themselves to electric vehicles | Taylor and Todd (1995) [42] | |
Personal Innovativeness | Consumers’ acceptance of electric vehicles | Bommer and Jalajas (1999) [50] | |
Interpersonal Influence | The impact of the groups with which consumers have frequent interactions, including parents, family, friends and supervisors, on their purchase of electric vehicles | Bhattacherjee (2000) [25] | |
External Influence | The impact of mass media, expert opinions and other non-interpersonal information on consumers’ purchase of electric vehicles | Bhattacherjee (2000) [25] | |
Attitude Toward Behavior | Consumers’ attitude toward electric vehicle purchase | Fishbein and Ajzen (1977); Taylor and Todd (1995) [24,42] | |
Subjective Norm | Subjective opinions of friends, family, mass media, government policies and Internet information on electric vehicles | Fishbein and Ajzen (1977); Taylor and Todd (1995) [24,42] | |
Self-control Ability | Consumers’ self-control ability | ||
Behavioral intention toward electric vehicles | Consumers’ intention of purchasing electric vehicles | Fishbein and Ajzen (1977); Taylor and Todd (1995) [24,42] | |
Second-order | Self-efficacy | Consumers’ self-control ability for the purchase of electric vehicles, including ability, knowledge and confidence expression | Ajzen (2006); Taylor and Todd (1995) [26,42] |
Facilitating Conditions | Consumers’ opportunities and resources required for the purchase of electric vehicles, namely the support of external resources | Ajzen (2006); Taylor and Todd (1995) [26,42] | |
Perceived Behavioral Control | Consumers’ control over the opportunities and resources required for the purchase of electric vehicles | Ajzen (1985); Taylor and Todd (1995) [21,42] |
Dimension | Question | Cronbach‘s α | Correlation Coefficient with the Total Scale Score | P Value in t Test on Independent Sample |
---|---|---|---|---|
Perceived Usefulness (PU) Cronbach‘s α = 0.892 | PU1 | 0.860 | 0.770 | 0.000 |
PU2 | 0.857 | 0.784 | 0.000 | |
PU3 | 0.871 | 0.724 | 0.000 | |
PU4 | 0.880 | 0.681 | 0.000 | |
PU5 | 0.872 | 0.719 | 0.000 | |
Perceived ease of use (PEU) Cronbach‘s α = 0.885 | PEU1 | 0.853 | 0.757 | 0.000 |
PEU2 | 0.871 | 0.679 | 0.000 | |
PEU3 | 0.860 | 0.725 | 0.000 | |
PEU4 | 0.857 | 0.740 | 0.000 | |
PEU5 | 0.863 | 0.714 | 0.000 | |
Compatibility (C) Cronbach‘s α = 0.914 | C1 | 0.893 | 0.802 | 0.000 |
C2 | 0.893 | 0.803 | 0.000 | |
C3 | 0.906 | 0.715 | 0.000 | |
C4 | 0.902 | 0.738 | 0.000 | |
C5 | 0.898 | 0.766 | 0.000 | |
C6 | 0.901 | 0.746 | 0.000 | |
Personal Innovativeness (PI) Cronbach‘s α = 0.837 | PI1 | 0.819 | 0.614 | 0.000 |
PI2 | 0.794 | 0.668 | 0.000 | |
PI3 | 0.790 | 0.686 | 0.000 | |
PI4 | 0.770 | 0.721 | 0.000 | |
Interpersonal Influence (II) Cronbach‘s α = 0.794 | II1 | 0.722 | 0.635 | 0.000 |
II2 | 0.732 | 0.629 | 0.000 | |
II3 | 0.703 | 0.652 | 0.000 | |
External Influence (EI) Cronbach‘s α = 0.825 | EI1 | 0.768 | 0.672 | 0.000 |
EI2 | 0.791 | 0.624 | 0.000 | |
EI3 | 0.814 | 0.569 | 0.000 | |
EI4 | 0.733 | 0.741 | 0.000 | |
Self-efficacy (SE) Cronbach‘s α = 0.857 | SE1 | 0.826 | 0.704 | 0.000 |
SE2 | 0.832 | 0.694 | 0.000 | |
SE3 | 0.737 | 0.796 | 0.000 | |
Facilitating Conditions (FC) Cronbach‘s α = 0.907 | FC1 | 0.888 | 0.766 | 0.000 |
FC2 | 0.890 | 0.749 | 0.000 | |
FC3 | 0.901 | 0.646 | 0.000 | |
FC4 | 0.895 | 0.700 | 0.000 | |
FC5 | 0.890 | 0.743 | 0.000 | |
FC6 | 0.894 | 0.714 | 0.000 | |
FC7 | 0.891 | 0.734 | 0.000 | |
Attitude Toward Behavior (AT) Cronbach‘s α = 0.813 | AT1 | 0.718 | 0.725 | 0.000 |
AT2 | 0.773 | 0.617 | 0.000 | |
AT3 | 0.824 | 0.492 | 0.000 | |
AT4 | 0.729 | 0.703 | 0.000 | |
Subjective Norm (SN) Cronbach‘s α = 0.845 | SN1 | 0.785 | 0.722 | 0.000 |
SN2 | 0.827 | 0.636 | 0.000 | |
SN3 | 0.812 | 0.673 | 0.000 | |
SN4 | 0.785 | 0.720 | 0.000 | |
Perceived Behavioral Control (PBC) Cronbach‘s α = 0.829 | PBC1 | 0.768 | 0.691 | 0.000 |
PBC2 | 0.790 | 0.644 | 0.000 | |
PBC3 | 0.804 | 0.614 | 0.000 | |
PBC4 | 0.773 | 0.684 | 0.000 | |
Behavioral Intention (BI) Cronbach‘s α = 0.864 | BI1 | 0.791 | 0.764 | 0.000 |
BI2 | 0.846 | 0.705 | 0.000 | |
BI3 | 0.793 | 0.767 | 0.000 |
Sample | Category | Number | Percentage |
---|---|---|---|
Gender | Male | 140 | 46.67% |
Female | 160 | 53.33% | |
Marital status | Single | 42 | 14% |
Married | 258 | 86% | |
Age | Under 20 | 18 | 6% |
21–30 | 76 | 25.33% | |
31–40 | 116 | 38.67% | |
41–50 | 55 | 18.31% | |
Above 51 | 35 | 11.67% | |
Monthly income (RMB) | Under 4000 | 99 | 33% |
4001–8000 | 107 | 35.67% | |
8001–12,000 | 33 | 11% | |
12,001–16,000 | 32 | 10.67% | |
16,001–20,000 | 11 | 3.67% | |
Above 20,001 | 16 | 6% | |
Educational level | Middle school and below | 52 | 17.33% |
High school or technical secondary school | 126 | 42% | |
Undergraduate or junior college | 48 | 16% | |
Graduate and above | 74 | 24.67% | |
Occupation | Manufacturing | 82 | 27.33% |
Medical care | 99 | 33% | |
Finance | 37 | 12.33% | |
Design | 45 | 15% | |
Services | 19 | 6.33% | |
Others | 18 | 6% |
Construct | Item | Significance of Estimated Parameters | Item Reliability | Construct Reliability | Convergence Validity | ||||
---|---|---|---|---|---|---|---|---|---|
Unstd. | S.E. | Unstd./S.E. | p-value | Std. | SMC | CR | AVE | ||
PU | PU1 | 1.000 | 0.868 | 0.753 | 0.957 | 0.818 | |||
PU2 | 1.062 | 0.050 | 21.308 | 0.000 | 0.872 | 0.760 | |||
PU3 | 1.188 | 0.051 | 23.322 | 0.000 | 0.914 | 0.835 | |||
PU4 | 1.311 | 0.051 | 25.746 | 0.000 | 0.957 | 0.916 | |||
PU5 | 1.086 | 0.048 | 22.797 | 0.000 | 0.908 | 0.824 | |||
PEU | PEU1 | 1.000 | 0.889 | 0.790 | 0.959 | 0.824 | |||
PEU2 | 0.969 | 0.041 | 23.508 | 0.000 | 0.892 | 0.796 | |||
PEU3 | 1.090 | 0.043 | 25.597 | 0.000 | 0.926 | 0.857 | |||
PEU4 | 1.133 | 0.043 | 26.520 | 0.000 | 0.942 | 0.887 | |||
PEU5 | 0.935 | 0.041 | 22.936 | 0.000 | 0.887 | 0.787 | |||
C | C1 | 1.000 | 0.876 | 0.767 | 0.969 | 0.840 | |||
C2 | 1.035 | 0.047 | 22.148 | 0.000 | 0.879 | 0.773 | |||
C3 | 1.131 | 0.045 | 25.162 | 0.000 | 0.930 | 0.865 | |||
C4 | 1.260 | 0.046 | 27.683 | 0.000 | 0.966 | 0.933 | |||
C5 | 1.031 | 0.045 | 22.907 | 0.000 | 0.894 | 0.799 | |||
C6 | 1.195 | 0.045 | 26.496 | 0.000 | 0.949 | 0.901 | |||
PI | PI1 | 1.000 | 0.918 | 0.843 | 0.957 | 0.847 | |||
PI2 | 0.998 | 0.035 | 28.220 | 0.000 | 0.926 | 0.857 | |||
PI3 | 1.036 | 0.039 | 26.628 | 0.000 | 0.915 | 0.837 | |||
PI4 | 1.034 | 0.038 | 27.466 | 0.000 | 0.923 | 0.852 | |||
II | II1 | 1.000 | 0.914 | 0.835 | 0.941 | 0.842 | |||
II2 | 0.987 | 0.036 | 27.411 | 0.000 | 0.942 | 0.887 | |||
II3 | 0.994 | 0.041 | 24.421 | 0.000 | 0.896 | 0.803 | |||
EI | EI1 | 1.000 | 0.887 | 0.787 | 0.956 | 0.843 | |||
EI2 | 1.088 | 0.044 | 24.550 | 0.000 | 0.912 | 0.832 | |||
EI3 | 1.246 | 0.049 | 25.409 | 0.000 | 0.930 | 0.865 | |||
EI4 | 1.229 | 0.046 | 26.525 | 0.000 | 0.943 | 0.889 | |||
ATB | ATB1 | 1.000 | 0.902 | 0.814 | 0.940 | 0.840 | |||
ATB2 | 1.167 | 0.042 | 27.903 | 0.000 | 0.959 | 0.920 | |||
ATB3 | 1.125 | 0.048 | 23.423 | 0.000 | 0.887 | 0.787 | |||
SN | SN1 | 1.000 | 0.886 | 0.785 | 0.953 | 0.836 | |||
SN2 | 1.051 | 0.041 | 25.451 | 0.000 | 0.927 | 0.859 | |||
SN3 | 1.056 | 0.044 | 23.888 | 0.000 | 0.912 | 0.832 | |||
SN4 | 1.091 | 0.043 | 25.322 | 0.000 | 0.932 | 0.869 | |||
BI | BI1 | 1.000 | 0.899 | 0.808 | 0.934 | 0.826 | |||
BI2 | 1.041 | 0.040 | 26.048 | 0.000 | 0.943 | 0.889 | |||
BI3 | 1.023 | 0.045 | 22.768 | 0.000 | 0.884 | 0.781 |
Construct | Item | Significance of Estimated Parameters | Item Reliability | Construct Reliability | Convergence Validity | ||||
---|---|---|---|---|---|---|---|---|---|
Unstd. | S.E. | Unstd./S.E. | p-value | Std. | SMC | CR | AVE | ||
SE | SE1 | 1.000 | 0.907 | 0.823 | 0.930 | 0.817 | |||
SE2 | 0.999 | 0.040 | 25.102 | 0.000 | 0.930 | 0.865 | |||
SE3 | 0.960 | 0.043 | 22.104 | 0.000 | 0.873 | 0.762 | |||
FC | FC1 | 1.000 | 0.868 | 0.753 | 0.973 | 0.839 | |||
FC2 | 1.037 | 0.047 | 22.262 | 0.000 | 0.889 | 0.790 | |||
FC3 | 1.107 | 0.047 | 23.555 | 0.000 | 0.913 | 0.834 | |||
FC4 | 1.213 | 0.046 | 26.490 | 0.000 | 0.960 | 0.922 | |||
FC5 | 1.080 | 0.047 | 23.015 | 0.000 | 0.904 | 0.817 | |||
FC6 | 1.182 | 0.046 | 25.652 | 0.000 | 0.947 | 0.897 | |||
FC7 | 1.240 | 0.051 | 24.500 | 0.000 | 0.929 | 0.863 | |||
PBC | PBC1 | 1.000 | 0.905 | 0.819 | 0.954 | 0.840 | |||
PBC2 | 0.957 | 0.038 | 25.412 | 0.000 | 0.906 | 0.821 | |||
PBC3 | 1.062 | 0.041 | 26.073 | 0.000 | 0.921 | 0.848 | |||
PBC4 | 1.036 | 0.038 | 27.035 | 0.000 | 0.933 | 0.870 | |||
SCA | SE | 1.000 | 0.634 | 0.402 | 0.725 | 0.469 | |||
FC | 1.086 | 0.119 | 9.107 | 0.000 | 0.736 | 0.542 | |||
PBC | 1.129 | 0.126 | 8.940 | 0.000 | 0.703 | 0.494 |
AVE | PU | PEU | C | PI | II | EI | ATB | SN | BI | SCA | |
---|---|---|---|---|---|---|---|---|---|---|---|
PU | 0.818 | 0.904 | |||||||||
PEU | 0.824 | 0.441 | 0.908 | ||||||||
C | 0.840 | 0.475 | 0.413 | 0.917 | |||||||
PI | 0.847 | 0.473 | 0.404 | 0.481 | 0.92 | ||||||
II | 0.842 | 0.382 | 0.374 | 0.434 | 0.367 | 0.918 | |||||
EI | 0.843 | 0.488 | 0.527 | 0.533 | 0.556 | 0.424 | 0.918 | ||||
ATB | 0.840 | 0.401 | 0.377 | 0.384 | 0.362 | 0.254 | 0.340 | 0.917 | |||
SN | 0.836 | 0.302 | 0.323 | 0.331 | 0.339 | 0.318 | 0.590 | 0.210 | 0.914 | ||
BI | 0.826 | 0.407 | 0.370 | 0.432 | 0.393 | 0.345 | 0.493 | 0.363 | 0.405 | 0.909 | |
SCA | 0.469 | 0.660 | 0.580 | 0.711 | 0.630 | 0.564 | 0.766 | 0.420 | 0.472 | 0.593 | 0.685 |
Model Fit | Criteria | Model fit of Research Model |
---|---|---|
MLχ2 | The smaller the better | 1828.451 |
DF | The larger the better | 1191.000 |
Normed Chi-sqr (χ2/DF) | 1 < χ2/DF < 3 | 1.535 |
RMSEA | <0.08 | 0.042 |
SRMR | <0.08 | 0.062 |
TLI (NNFI) | >0.9 | 0.963 |
CFI | >0.9 | 0.966 |
GFI | >0.9 | 0.908 |
AGFI | >0.9 | 0.902 |
DV | IV | Unstd | S.E. | Unstd./S.E. | p-value | Std. | R2 |
---|---|---|---|---|---|---|---|
ATB | PU | 0.208 | 0.074 | 2.827 | 0.005 | 0.188 | 0.249 |
PEU | 0.179 | 0.063 | 2.834 | 0.005 | 0.178 | ||
C | 0.166 | 0.067 | 2.469 | 0.014 | 0.162 | ||
PI | 0.116 | 0.062 | 1.862 | 0.063 | 0.123 | ||
SN | II | 0.078 | 0.053 | 1.468 | 0.142 | 0.082 | 0.354 |
EI | 0.599 | 0.065 | 9.267 | 0.000 | 0.555 | ||
BI | ATB | 0.145 | 0.063 | 2.284 | 0.022 | 0.137 | 0.387 |
SN | 0.160 | 0.070 | 2.290 | 0.022 | 0.159 | ||
SCA | 0.730 | 0.138 | 5.298 | 0.000 | 0.460 |
Hypothesis | Content | Result |
---|---|---|
Hypothesis 1 (H1) | Consumers’ attitude toward electric vehicles has a significantly positive impact on their purchase intention. | Valid |
Hypothesis 2 (H2) | Consumers’ subjective norm regarding electric vehicles has a significantly positive impact on their purchase intention. | Valid |
Hypothesis 3 (H3) | Consumers’ self-control ability regarding electric vehicles has a significantly positive impact on their purchase intention. | Valid |
Hypothesis 4 (H4) | Consumers’ perceived usefulness of electric vehicles has a significantly positive impact on their attitude toward behavior. | Valid |
Hypothesis 5 (H5) | Consumers’ perceived ease of use of electric vehicles has a significantly positive impact on their attitude toward behavior. | Valid |
Hypothesis 6 (H6) | Consumers’ compatibility regarding electric vehicles has a significantly positive impact on their attitude toward behavior. | Valid |
Hypothesis 7 (H7) | Consumers’ personal innovativeness regarding electric vehicles has a significantly positive impact on their attitude toward behavior. | Invalid |
Hypothesis 8 (H8) | Interpersonal influence has a significantly positive impact on consumers’ subjective norm. | Invalid |
Hypothesis 9 (H9) | External influence has a significantly positive impact on consumers’ subjective norm. | Valid |
© 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
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Tu, J.-C.; Yang, C. Key Factors Influencing Consumers’ Purchase of Electric Vehicles. Sustainability 2019, 11, 3863. https://doi.org/10.3390/su11143863
Tu J-C, Yang C. Key Factors Influencing Consumers’ Purchase of Electric Vehicles. Sustainability. 2019; 11(14):3863. https://doi.org/10.3390/su11143863
Chicago/Turabian StyleTu, Jui-Che, and Chun Yang. 2019. "Key Factors Influencing Consumers’ Purchase of Electric Vehicles" Sustainability 11, no. 14: 3863. https://doi.org/10.3390/su11143863
APA StyleTu, J. -C., & Yang, C. (2019). Key Factors Influencing Consumers’ Purchase of Electric Vehicles. Sustainability, 11(14), 3863. https://doi.org/10.3390/su11143863