1. Introduction
Over the last decades, sustainability has become one of the major issues facing the tourism sector. Climate change, degradation of biodiversity habitat, coastal urbanization, increased demand for water [
1], fossil fuel consumption and cultural commodification, are, among others, undesirable environmental and social impacts related to tourist activity. As exposed by Paunović et al. [
2], sustainability is one of the most important concepts for the future of tourism governance. In order to reduce these inappropriate effects, international institutions, national and local governments, firms and destinations have carried out many actions, for example, urban restrictions, limitation of the growth of hotel beds, development of innovative energy efficient technology in the sector and the establishment of well-known sustainable tourism certifications.
Sustainable tourism certification consists of programs that measure a range of environmental, socio-cultural and economic equity issues [
3]. Furthermore, these certifications provide benefits for tourists, for firms and for communities, given that they generate positive externalities. For tourists, sustainable certification helps to reduce the asymmetric information that they suffer [
4]. Certifications have an impact on the entire community, increasing the environmental quality of its environment and can also help reduce poverty, especially in rural areas [
5,
6]. For firms, sustainable certification contributes in two ways. On the one hand, suitably designed environmental standards can lead to innovations that reduce the total cost of a product or service [
7]. However, as Dressler and Paunović [
8] and Johnson et al. [
9] point out, increasing resource productivity through environmental innovation is dependent on the adequacy of the business model. Sustainable business models include stakeholders, environment and the society in order to bring the business purpose closer to sustainability and thus create a sustained competitive advantage [
10]. On the other hand, firms can increase their price and/or demand share—and consequently their income—because tourists recognize the label associated with sustainable certification which is a marketing advantage [
11,
12]. However, firms that voluntarily adhere to these certifications have to affront their costs of adhesion and maintenance. Only if the aforementioned cost savings and income exceed the costs of the investment in sustainability, will the firms continue to adhere to the certification, which will ultimately convert these programs into effective environmental policy instruments [
13].
Hence, an analysis of the profitability of these types of certifications becomes essential for their effective use as environmental policy tools [
13]. Nevertheless, the literature evaluating the private economic benefits of these certifications is still somewhat scarce, and most studies have focused on calculating the increase in price and/or demand derived from certification ownership. The present study belongs to this category, leaving for future research the benefits of the certification on cost savings, development of innovation, effects on the surrounding environment and on the entire community.
Specifically, the present paper calculates the price premium that the hotel market is willing to pay for the voluntary sustainable certification, Eco-Management and Audit Scheme (EMAS), established by the European Union in 1993 who state, “EMAS is a premium management instrument developed by the European Commission for companies and other organizations to evaluate, report, and improve their environmental performance. EMAS is open to every type of organization eager to improve its environmental performance. It spans all economic and service sectors and is applicable worldwide” [
14]. Regulation (EEC) 761/2001 of the European Parliament and of the Council, dated 19 March 2001, has reformulated the EMAS environmental accreditation system, so that many establishments can voluntarily adhere to this certification. EMAS is currently controlled by Commission Regulation (EU) No. 1221/2009, of the European Parliament and of the Council, dated 25 November 2009, on voluntary participation in a community-based environmental management and audit system (DOUE, 22.12.2009).
For the purpose of a market evaluation of the EMAS, the well-established hedonic price method [
15] is applied. This method eliminates the gap between the expressed attitudes and actual behavior of consumers and firms in sustainability issues [
16,
17,
18,
19]. For addressing the usual methodological issues associated with sample selection, previous to the hedonic analysis, a propensity score-matching technique is used. The latter technique allows reducing any selection bias that may be present in a non-experimental sample, when participants applying treatment or policy—in our case, the hotels awarded by EMAS—are systematically different from those who are not participants.
Our geographical location is the south of Tenerife (Canary Islands, Spain) which stands out as a typical mature sun and beach tourist destination that recognizes problems of sustainability [
20]. According to The Travel & Tourism (T&T) Competitiveness Report 2019 [
21], Spain is the most T&T competitive country in the world due to rich natural and cultural resources and impressive tourist service infrastructure. However, it is ranked 25 in Pillar 9: Environmental Sustainability. The Canary Islands government has promulgated regulations to address this problem, such as restricting the growth of hotel beds and establishing new quality standards for new establishments. On the other hand, various hotel businesses have also carried out some initiatives aimed primarily at the implementation of environmental management systems and obtaining eco-certifications.
Within an appropriate theoretical framework, we contribute to the literature by assessing the effect of sustainable certification in an important tourism market with recognized problems of sustainability. Rivera [
13] performs a similar analysis, but the author carries out a study at national level for a developing country, namely Costa Rica. Our research, in turn, analyzes the policy effects in a regional market and for other sustainable certifications using jointly matching and hedonic price methodologies. According to Rivera [
13], research in other countries and other voluntary certifications are necessary in order to extend his findings.
The present research could prove valuable both to policy makers and to firms, because it provides important insights into the design of sustainable policies, for the former, and a way of optimizing the investment for the latter. It could also benefit tourists, at the time of making the choice.
The rest of the study is structured as follows. A literature review on the economic impact of sustainable tourism certification is presented in
Section 2. The following section is devoted to exposing both the matching methodology and the theory of hedonic prices in the field of tourist services. Additionally, a background to tourism in Tenerife is presented in this section as well as the description of the database.
Section 4 includes a description and discussion of the empirical analysis. The main characteristics offered by hotels are set as the covariates in the matching process and a posteriori, the hedonic regression is undertaken for evaluating the impact of certification on the booking price.
Section 5 ends with a discussion of the results. The last section sums up and concludes.
2. Literature Review
The studies that have analyzed the implications of sustainable certifications are diverse, both in the methodology used and in the target to be achieved. Given the goal of our study, we focus our review on studies whose aim is to evaluate the economic impact of sustainable certification and not those that analyze consumer attitudes. Our review extends that of Capacci et al. [
4] to include current studies as well as those that analyze the impact of sustainable certification on prices and on economic growth, not restricting ourselves to those that only consider changes in demand and efficiency. We also distinguish between those studies that are not corrected for possible self-selection bias from those that do. Studies about quality or cultural certifications are excluded.
Our review includes eight articles published in academic peer-reviewed journals by Rivera [
13], Quintiliani [
22], Rigall-I-Torrent et al. [
23], Medina et al. [
24], Marrocu and Paci [
25], Capacci et al. [
4] and Cerqua [
26], and one in a working paper by Bernini and Cerqua [
27]. These studies are classified according to: the type of certification considered (for public places and destinations or for hotels); the variable on which the impact of certification is measured (tourism flows, technical efficiency, prices, sales and economic growth of destinations); the main aim of the study (if it is to evaluate the impact of the certification or if it is a control variable); the geographic focus, the quantitative method used; whether self-selection bias is corrected and the results obtained (see
Table 1).
All studies have focused on the economic impact of certifications that are awarded for public places, specifically analyzing the effects of Blue Flag certification, except Rivera [
13], who studies the economic impact of the Certification for Sustainable Tourism in Costa Rica (CST program) which rewards hotels.
Regarding the variable on which the impact of certification is analyzed, five studies have been devoted to the impact on tourism flows. One analyzes the technical efficiency [
24] and another analyzes the effects of certification on hotel prices [
23]. Rivera [
13] tested the impact of the certification on prices and sales of hotels, and Bernini and Cerqua [
27] tested the impact on economic growth of destinations.
Only the papers by Quintiliani [
22], and Marrocu and Paci [
25] do not explicitly aim to evaluate the impact of certification.
Six papers use a sub-regional focus, two papers use a regional focus and one uses a national focus. The country for most studies is Italy, with the exception of the study by Rivera [
13] and Blackman et al. [
28] for Costa Rica, Rigall-I-Torrent et al. [
23] for Spain, Medina et al. [
24] for Spain and Portugal, and Quintiliani [
22] for Italy, Spain, Greece, Croatia and Cyprus.
As for the quantitative method used, three papers carry out a panel data analysis and three a cross-section analysis. Three papers use longitudinal data. Four papers control for self-selection bias.
Certification resulted in a positive impact in four articles whilst in another two, no significant effects were reported. Ambiguous effects were reported in the studies by Rivera [
13], Capacci et al. [
4] and Cerqua [
26]. Rivera [
13] shows that the possession of certification alone does not necessarily signify higher prices or sales, but he finds that those hotels that have obtained certification with higher levels of environmental performance increase their accommodation prices. Capacci et al. [
4] do not find effects of certification on tourist flows in the year in which it is awarded, but they do find effects in the following year. Cerqua [
26] reveals a moderate increase in the flow of domestic tourists, but he finds no effect for foreign tourism.
The present study analyzes the economic impact of a voluntary sustainable certification on the prices of hotels, correcting for self-selection bias. Only Rivera [
13] performs a similar analysis, but his geographical focus is at a national country level for Costa Rica. Within an appropriate theoretical framework here, our paper contributes to the literature on the topic by analyzing the effect of certification in other markets.
5. Discussion
Table 7 indicates that the coefficient of sustainable certification is positive but not significant at the conventional level, which suggests that the possession of certification is not significantly related with higher accommodation prices. This would explain the low participation of firms in the program. In 2018, of the 147 hotels in the south of the island only 19 had been awarded with the EMAS certification, even though the Government of the Canary Islands subsidized part of the accreditation process [
48].
This result is in line with that obtained by Rivera [
13]. The author does not find any effect (no statistical significance) either on hotel prices or on occupancy rate as a result of possessing the Costa Rican Certification for Sustainable Tourism. However, he finds that those hotels that possess a certification with higher levels of environmental performance—3 and 4 green leaves on a scale from 0 to five green leaves—are able to increase their accommodation prices. The author concludes that the possession of sustainable certification by itself is not significantly related to higher prices, namely, it is also necessary that hotels awarded with the eco-certification maintain higher levels of environmental performance. Unfortunately, EMAS certification lacks information on the levels of environmental performance, so although the hypothesis exposed by Rivera [
13] seems plausible to us, we are not in a position to corroborate his findings.
Cerqua [
26] arrives at a conclusion similar to Rivera [
13], in the sense that the eco-certification of his study alone is not significantly related to positive economic effects. Specifically, the author finds that Blue Flag certification only has positive effects on domestic tourism flows when it is combined with a sustainable policy. In the same way, Rigall-I-Torrent et al. [
23] obtain positive effects on hotel prices for Blue Flag certification, when quality and environmental variables of destinations are included in their estimation.
Quintiliani [
22] finds no effects of Blue Flag certification on tourism flows. According to this author, the non-significance of the coefficient may be due to the fact that the certification has not been publicized enough to have recognition in the tourist market. The author points out that “it could be that the advertising potential of this indicator may have not worked well enough to lure tourists…” [
18] (p. 26). In this context, it may be that the vast number of sustainable certifications creates confusion among consumers and hence, they are not recognized. However, we do not believe that this is the case, since EMAS, in particular, is a prestigious European certification.
Another explanation for the non-significance of the eco-certification coefficient may be due to the type of tourist that the island receives, mainly international tourism (77.5% in 2018). According to the Cerqua [
26] study, international tourists take into account a lot of information when choosing their trip, and the possession of the certification has little weight on their decision. The author finds that the award of a Blue Flag only has positive effects on domestic tourism and not international tourism. The author argues [
26] (p. 16), “Domestic tourist would put a much larger weight on it as they focus on a few pieces of information when making their decisions. This might explain why we find a positive signaling effect only for domestic tourists…” In the same way, Boronat-Navarro and Pérez-Aranda [
49] find differences in the willingness to pay for sustainable hotels according to the type of tourist. Tourists who search for information on sustainable certifications and have previous experiences with sustainable hotels are usually willing to pay more for stays in these types of establishments.
Paunović et al. [
2] present a methodology for measuring and explaining destination competitiveness. Three variables related to sustainability are considered as covariates of the model: Wastewater treatment, Enforcement of environmental regulations and Stringency of environmental regulations. Their research confirms the relevant role of sustainability for the competitiveness of both developing and developed destinations. Moreover, they point out several destination governance problems: an insignificant role of destination residents in decision-making and a dominant role of foreign tour operators that could perhaps weigh in contra of the success of a sustainable certification.
More arguments that go towards supporting the results obtained are provided by Teece [
50], who questions the assumption that innovations enable value creation via some kind of automatism. Instead, Teece analyzes the fact that market offerings do not create customer value per se, because neither demand nor a sufficient willingness to pay can be assumed. This situation is particularly critical with green or social innovations [
51] (p. 669). However, there are still more obstacles to the innovator’s success. Teece [
52] identified the innovator’s dilemma: it is often not the innovator who profits most from an innovation but their stakeholders. Teece introduced the “profiting from innovation” (PFI) theory to understand the causes of this dilemma. As collected by Lüdeke-Freund [
51] (p. 672), the PFI theory uses the concept of an appropriability regime in order to describe how the type of an innovation and intellectual property protection determine the likelihood of capturing value from an innovation. Teece distinguishes tight regimes from weak regimes. It appears appropriate to analyze this question and whether the weak appropriability is one reason which could explain the non-significance of the sustainable certification coefficient.
This empirical analysis has several limitations that will be taken into account for future research. A segmentation of tourists, according to their level of awareness on sustainability issues, has not been considered in the current work. Many studies find that those tourists with a higher awareness of sustainability are willing to pay a higher price for more sustainable destinations [
18] and accommodations [
49]. Information about this type of tourist is important for firms and stakeholders. Furthermore, it would be interesting to analyze the effects of seasonality on the evolution of sustainable certification pricing [
53]. Lastly, there are two ways in which sustainable certification contributes to profitability. One is to increase income. The other, is to reduce costs by deploying innovative energy efficient technology and business practices, an analysis which has not been addressed here but, due to its relevance, is interesting for the purpose of future research. On the other hand, the present study does not take into account the benefits of sustainable certification for the entire community, which could lead to increasing the environmental quality of surrounding areas as well as contributing towards a reduction in inequality in the area. This research question is very interesting in order to improve the scope of our framework.
With respect to the other results, the category variables and the accommodation regime variables show a very large and highly significant relationship with a higher accommodation price. These results are in line with those obtained by other studies [
13,
22,
42,
45,
54]. Additionally, the coefficient relating to the distance of the beach is significant and negative, and indicates that, ceteris paribus, if the distance from the establishment to the beach decreases by 1%, the price of accommodation increases by 1.6% [
55]. The coefficients of size, type of establishment and accessibility are not significant at the conventional level. In summary, tourists who come to the island take into account the quality, accommodation regime and proximity to the beach when choosing their accommodation.
6. Conclusions
Sustainability is one of the major issues currently facing the tourism sector. In order to encourage the development of sustainable tourism, a wide range of initiatives are being carried out by institutions and social agents. One of them is the establishment of voluntary sustainable certifications for accommodation establishments. This type of certification has appeared since the mid-1990s [
56], with the double goal of preventing environmental damage as well as granting a competitive advantage to firms. The firms will adhere to certification, if the income obtained from its possession is higher than the costs of investing in it. For this reason, measuring the economic impact of this sustainability instrument is of great interest.
The present study contributes to this topic by calculating the price premium that the market is willing to pay for the voluntary sustainable certification, EMAS (Eco-Management and Audit Scheme). For this purpose, the hedonic price method is applied after controlling for self-selection bias. We do not find any significant effects on the prices of accommodations as a consequence of sustainable certification. This signifies that firms do not recover their investment in certification via higher prices, thereby jeopardizing the effectiveness of the program as an environmental policy tool.
The literature on the subject mainly offers two explanations for this result. The first argues that the possession of a sustainable certification alone is not sufficient in order to exert a positive economic impact on firms [
13,
26]. The policy must be accompanied by other actions aimed at increasing the development of sustainable tourism. These actions can be carried out by several agents, by the sustainable certification itself, (for example, by establishing levels in certification), by local administrations improving the environmental quality of their territory or by other tourism stakeholders. That is, in order for the policy to be economically profitable for firms, and for converting these programs into effective environmental policy instruments, it is necessary to use the so-called policy mixes [
27].
The second explanation proposed for the non-significance of the coefficient is based on the type of tourism that the island receives. In this context, the tourists who come to the island, comprising mainly foreign citizens, may have only a small commitment towards sustainability. Cerqua [
26] finds economic effects of the Blue Flag on domestic tourists but no effect on international tourists. It may also be that Anglo-Saxon and German tourists have a different behavior with respect to sustainable tourism inside and outside their country. Namely, they may behave as pro-sustainable tourists in their own country but not when they travel to Mediterranean countries.
We think that both explanations could serve to support our results, but we cannot affirm our findings without carrying out a more exhaustive analysis. Thus, future research should address both of the following: First, a study of the sustainable policies carried out by each municipality and their effects on the sustainable certification and second, differentiation between domestic and international tourism and the commitment of each with regard to sustainable certifications.