3.1. General Analysis
Focusing on the housing demand group, we carried out a survey over a sample of 153 randomly selected individuals from a population of approximately 6000 homebuyers in the city of Valencia (although the sample size for a 10% margin of error and a 95% confidence level is 95, more surveys were collected in anticipation of the possible eliminations by level of insufficient consistency). Regarding the other two groups of interest, we obtained a total sum of 13 individual surveys in the case of real estate surveyors and 28 individual surveys in the case of real estate agents.
All the consistency ratios of these pairwise comparisons of the three groups lay between 0.0% and 5.0% for the matrices with a rank of three variables and between 0.0% and 9.0% for the matrices with a rank of four variables, which is satisfactory according to Saaty [
29]. However, for the matrices with five, whose consistency is considered to range between 0.0% and10.0%, we obtained a slightly superior average consistency. As Saaty states, due to the lack of accuracy in individuals’ minds, judgements might not be consistent, especially when valuating intangibles; therefore, a minimum of inconsistency might be good. Moreover, Aull-Hyde, Erdogan, and Duke [
34] show how the aggregate consistency is good for large size samples, even when the individual consistencies are not acceptable.
Therefore, some inconsistency might be good for determined situations. In our case—without having eliminated the surveys with a high inconsistency—the consistency mean of the 153 surveys which corresponds to the housing demand group results in 12%, the consistency mean of the 28 surveys which corresponds to the real estate agents results in 11%, and the consistency mean of the 13 surveys which corresponds to the real estate surveyors results in 12%. Furthermore, 45% of the housing demand group, 57% of the real estate agents, and 62% of the real estate surveyors have a consistency ratio lower or equal to 10%. This is the reason we decided to eliminate the surveys whose inconsistency was greater than 20% in order to obtain an average consistency ratio of 10%; thus, the number of surveys was reduced to 12 real estate surveyor interviews, 26 real estate agent interviews, and 132 housing demand group interviews, which implies a total of 170 accepted surveys.
Given the personal preferences of each survey respondent, some characteristics will have more relevance than others. The measure of this relative importance is called weight. We chose the eigenvector as the method for aggregating preferences [
35]. Then, we proceeded to aggregate the individual judgements to obtain our global utility function.
We checked how the three surveyed groups behave in a homogeneous way. All the individuals in the surveyed population have similar status, education, and experience; and their answers (preferences and intensities) were similar too. Therefore, because of the involvement of the different interview partners mentioned above, the necessity of an aggregation of the preferences of each interviewee into a consensus conclusion was essential. Therefore, the geometric mean of the decisions of the individuals, which specifies the principal tendency of a cluster of numbers by realizing the product of the pairwise comparison value into group decision making, is required, as shown in Equation (6) [
3,
36].
By means of the real estate agent choice software package, we found the inconsistency ratio and relative weights with respect to the goal of housing value. We chose the distributive mode, to make clear the dominance (represented by the weight) of one variable with respect to others under the same criterion.
To illustrate the process, we show the application of the first and second levels of the global matrices for the housing demand group (
Table 7), real estate agents (
Table 8), and real estate surveyors (
Table 9):
As we can see, we obtained more than acceptable global inconsistency ratios: 2% for the housing demand group, 1% for real estate agents, and 0.8% for real estate surveyors.
Table 10 shows the environment, dimensions, housing, and building weights assigned by each analyzed group to each one of the sub-criteria.
3.2. Macro-Variables Analysis
The housing demand group, real estate agents, and real estate surveyors agreed in giving the same weight to the environment variable; however, the housing demand group was only given a less than 2.25% percentage weighting than the average of the other two groups.
The three groups practically provided the same importance to the variable dimensions; however, the housing demand group gave a weighting of 3.2% less than the average weighting of real estate agents and real estate surveyors.
For the housing demand group, housing represents a weighting of 4.1% more than the other two groups. It could be explained by the more subjective criteria, tastes, and needs of the housing buyers.
The three groups give similar values to the building.
3.3. Micro-Variables Analysis
In the case of environment, the urban micro-environment is the most valued variable by the three groups; however, real estate surveyors assigned an 8% greater value to this variable than the housing demand group. According to the housing demand group, urban micro-environment can explain 15.9% of the housing value, whereas for the real estate surveyors it explains 24%. The atmosphere and environment variables show no significant differences among the groups.
The real estate agents gave a higher value to facilities and amenities compared with the housing demand group, whereas the housing demand group gave more importance to accessibility than the other two groups. Although the difference is not too significant, it should be noted that it represents a characteristic that real estate surveyors and real estate agents usually do not consider: housing buyers give higher importance to commuting to the workplace, public transport services, proximity to the central business district (CBD), etc.
In the case of dimensions, the surface area represents the second most valued micro-variable according to the preferences of the respondents. According to the housing demand group, it explains 12.4% of the price, not showing significant differences with respect to the other two groups.
The number of rooms is much less valued than the surface attribute. In fact, currently, with an average index of 2.74 family members and a birth rate of 1.2 children per family, large spaces with fewer bedrooms are required. The housing demand group gave a lower weight to number of rooms than the other two groups.
The balcony/terrace and the layout do not show significant differences among the groups.
The variable ceiling height is not considered much by the house buyers, real estate agents, and real estate surveyors. However, in Europe, ceiling height is starting to be considered more and the surface is starting to be measured in cubic meters rather than in square meters.
In the case of housing, it is surprising that, although real estate agents report that it is something taken as assumed, the state of conservation does not represent a highly valued preference and has a relatively low weight. It could be said that it is a response to the housing market maturity and to an increasing interest in architecture, interior design, and decoration, and in an increasing interest in sustainability, energy performance, renovation and refurbishment. The survey respondents only provided weights of 5.50% (housing demand group), 6.60% (real estate agents), and 6.70% (real estate surveyors), to the state of conservation (quality design, age, state of conservation, need for renovation, additional facilities, energy performance certificate, etc.) among all the housing variables, possibly because it represents the only characteristic that can be modified. As we can see, the housing demand group provides a value of 1.10% less than that provided by real estate agents and real estate surveyors. This can be explained by the house buyers’ intentions to refurbish, rework, and improve the energy performance of the housing, which implies they are not initially too concerned about the state of it.
Regarding the exterior rooms, there were no significant differences in the group, whereas the floor, views, and orientation were valued by the housing demand group at twice the value given by the other two groups.
In the case of the building (building quality, building facilities, and parking space/garage), there were no significant differences with respect to the real estate agents’ and real estate surveyors’ opinions.
Since there are both social and professional interests in studying the causes which determine the variability of housing values (more than macro-economic or interventionist factors), we were able to compile information by means of a survey and the application of the AHP methodology to obtain the social and environment preferences of the housing demand group (and other groups of interest) with the purpose of interpreting them in terms of utility and sustainability. The determination of weights or individual priorities was obtained by applying the eigenvector method; we checked the consistency of the global judgements and obtained a utility global function. The preferences of each group provide the utility functions, without appreciating significant differences among them.
From the comparative study of the three surveyed collectives, we want to highlight the fact that the three groups which participated in the real estate market valuation (real estate surveyors, real estate agents, and house buyers) might disagree in the decision-making process regarding the housing demand group preferences and the housing attributes weighting. In this study, we can state there is a certain criteria harmony among the three groups, which might help the real estate sector if the macro-economic and micro-economic conditions are fulfilled in a sustainable way.