A Multi-Dimensional Hybrid Learning Environment for Business Education: A Knowledge Dynamics Perspective
Abstract
:1. Introduction
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- to propose a framework with knowledge forms and their components to serve as a guide for developing and analyzing an HLE for BE;
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- to use the developed framework to understand the students’ perceptions on how the proposed implementation of an HLE in postgraduate course stimulated knowledge dynamics for BE.
2. Theoretical Foundations
2.1. Business Education, Hybrid Learning and Knowledge
2.2. Knowledge Dynamics Theory
2.3. Knowledge Dynamics Forms and Their Components in BE: A Framework
3. Research Methodology
3.1. Research Context: HLE for BE Implemented at (Replace after Review)
3.2. Data Collection and Sample
3.3. Data Analysis
4. Results and Discussion
4.1. Results
4.1.1. Facilitating the Breadth and Depth of Knowledge
“I have a different channel to learn, I don’t only just sit and receive the knowledge of the lecture but in MeWe I see how students collaborate. I can see what other students are reading. (…) they may enlighten me or inspire some new idea to come to my mind.”(Interviewee 5)
“We shared about how we understood the subject and the related news. And this helped us to understand the course because this news or other sharing may not be in the textbooks, so and it increased our interest to learn more about the related things.”(Interviewee 4)
“I think it was a nice tool to use because it was very straightforward. It’s like most social media channels, such as Twitter, when you just post articles or whatever you want to write down. And also you could comment and you could like other people’s posts and you could acknowledge the stuff that they post as well. (…) It makes me motivated to read more articles about it.”(Interviewee 1)
“I liked it because it allowed all of us, the entire class to share stuff that we found. So it’s a sort of knowledge base, you don’t have to do this research on your own. Your classmates would share something that they found which will help you to learn more. So, I enjoyed that aspect of it and the ability to collaborate with people in a different way.”(Interviewee 3)
“There are so many materials in MeWe and it’s quite time-consuming to read it all. It would be better to have maybe the top three or top one post highlighted, with a message that is interesting or important, which would professor share.”(Interviewee 2)
“F2F learning and teaching gives some different feeling and especially when something is very hard to understand because the professor can use some gestures or a case study, divide us into groups. (…) the F2F can make us learn more deeply.”(Interviewee 7)
“It’s easier to engage in the conversation in the F2F setting, even though in an online class I can also ask questions, but still the experience is better when it’s F2F. And it is more likely for me to ask a question in the F2F setting instead of the online setting. (…) the discussion part is better F2F, maybe one question will lead to another.”(Interviewee 6)
“I think the discussion between peers (in the online mode) is less efficient than F2F because students just have less incentive to discuss with each other. I compared it with F2F because in the F2F classroom professor is monitoring.”(Interviewee 8)
“I think that they [OER] are very useful because this generation of students is very much used to finding information online and not in the traditional textbooks. So usually when we see a textbook we don’t want to read it and don’t want to find information there—we would rather use online resources. So I think they (OER) are better.”(Interviewee 1)
“Learning different types of people and personalities would be more online than F2F.”(Interviewee 1)
“In the online setting, there is interaction with students we don’t engage normally.”(Interviewee 6)
4.1.2. Stimulating Different Aspects of the Emotional Knowledge
“In F2F classroom, there are real humans, and then maybe based on your response to teachers or classmates or group [who are in the classroom], you wouldn’t play mobile phone or wouldn’t listen to the videos. So in F2F classroom, we could have more group discussions.”(Interviewee 2)
“I feel like that in F2F people’s personality are louder in a sense—you can tell more about them than online. (…), you have a better understanding of their personality, whereas online, you know, you don’t get the full picture.”(Interviewee 3)
“In a physical environment, when you talk with your peers, you feel a need to start a casual conversation before you start doing course-related work. So there is a feeling of familiarity after you start some conversation such as: ‘Oh, where are you from?’ And only then we would start work. So we feel more comfortable. But in a virtual setting, it’s different because all of us use our profiles, lots of us didn’t even put our profile pictures. So it feels like you’re not talking to a person. It doesn’t feel like you need to start a conversation. So it feels more distant, I think (…) I think it’s much harder online because you can’t see people F2F, you can’t make eye contact and students are very reluctant to speak up.”(Interviewee 1)
“It isn’t just about learning the theory from the textbook, but also about the environment from which students have some remarkable memories, make some new friends, some new brothers and sisters.”(Interviewee 5)
“I remember the instructor in my breakout room [in Blackboard, online learning platform] kept asking questions, but nobody wanted to reply, only maybe a few students. So it didn’t feel like a group learning activity. It kind of felt like a one-on-one learning activity.”(Interviewee 1)
“If there is a person who is maybe difficult to work with it, it might not be as apparent online. And it won’t be too big of a problem, whereas in F2F, there could be a problem. Because there’s a distance also. I don’t mean physical distance, but a distance in communication, this sort of distance.”(Interviewee 3)
“If you’re in a classroom and you ask a question, everyone’s looking at you. So sometimes people might get nervous in that sense. And online, you don’t have that. You just ask a question. (…) if you build up the courage in the first place to speak online, it’s easier. It takes more courage to speak in person I feel.”(Interviewee 3)
“In this [online] environment, I am more eager to ask questions (…) I think it’s embarrassing to raise our hands in the classroom.”(Interviewee 4)
“The confidence when interacting with new people or strangers is enhanced, definitely.”(Interviewee 4)
“You learn how to deal with people through online technology as well, to a certain extent. So you understand how to approach people differently, just because it’s online, it’s a different way of interacting. So you gain wisdom in that sense where you learn how to sort of interact in a different sort of way.”(Interviewee 3)
“I think the online (part of) class is a good one for us because education and learning are a continuous process. We should keep doing it. It is not only about the knowledge we gain when we attend class F2F. That’s not enough.”(Interviewee 7)
“If you’re considering a pace [of learning], that the lectures were recorded allows us to go back and clarify (…) So you can follow your own pace if you need more time.”(Interviewee 3)
4.1.3. Inspiring Ethos and Pathos
“There may be a possibility in some exams that students may ask for help.”(Interviewee 8)
“In the F2F setting people tend to behave themselves better.”(Interviewee 7)
“It is easier to keep promise for your own [group] assignment online than F2F. It probably stems from the fact that this hybrid classroom is more defined and structured. So everything needs to be calculated very accurately. F2F gives a kind of flexibility, so you don’t need to schedule everything so strictly and someone may end up doing more or less than the other.”(Interviewee 7)
“Humans actually can achieve more as groups rather than as individuals. No matter how smart you are, without a trusted party, a trusted brother or trusted sister, you cannot form a company.”(Interviewee 5)
“The social part of schooling is very important. How do you build trust? (…) [In online environment] we don’t have any social life.”(Interviewee 5)
“I think it will get me thinking about the future, about what I want to do because all of the speakers are in the industry that I would probably want to be in the future. So it does make me think about my future a lot more and it also makes me slightly anxious and nervous as well. Just seeing what they’re doing, thinking about—all that possibly I’m also going to do in the future … (…) So it really does make me think a lot and does inspire me as well, I like the work they do.”(Interviewee 1)
“It changed me because from professor [name] I learned about the MOOC environments and programming languages like Python or software testing. I also built my LinkedIn profile and joined a competition last year, about how to run an enterprise and to compete with each other on who will earn the most profit. And it also helped to expand my network and to even talk to some professors I didn’t know.”(Interviewee 5)
“They are clever, love thinking and they’re also very hard working and got the ambition to be successful. They are very goal-driven.”(Interviewee 2)
“I try to draw what I can from people who have done well. So I would say in that context they are the inspiration for me, the way they work hard or apply what they have learnt correctly, all those, this minor stuff that adds a lot, how you can shape yourself.”(Interviewee 3)
4.1.4. Promoting Digital Competences and Global Perspective
“Besides the learning content, I also had to get used to the [online] setting at the same time.”(Interviewee 1)
“I think it [the learning environment] made my pre-existing skills more proficient.”(Interviewee 3)
“All the functions look very easy to understand, but actually when you use them it’s not that simple.”(Interviewee 1)
“During the hybrid class, I learned how to use online presentation tools or knowledge sharing platform which I can, as I was at what I’ve said before like I can introduce it to my company and show it to my boss.”(Interviewee 8)
“I think that it would help me in my future as well because I will have used these platforms before.”(Interviewee 1)
“I feel in the hybrid classroom environment students need to be much more independent, towards their study plan, towards how they plan their time and everything. So it does let students understand how things will work, the future where we go. When we join other companies, organizations, then, we will have to have our planning. We have to be independent and we have to be more proactive rather than reactive.”(Interviewee 1)
“The education or learning is a continuous process. We should keep doing it. Not just to attend a class F2F. That’s not enough.”(Interviewee 7)
“I think what the hybrid class gave me (…) is not only that inspired me, but also I think it led me to explore some new things. What I want, it made me curious about new things.”(Interviewee 7)
“It would sometimes be quite disorientating because I would be quite confused like: What are we going to learn today?.”(Interviewee 1)
“There are so many real applications instead of just theory and the applications are truly up-to-date.”(Interviewee 5)
“They do not work in the academia and this helps because they bring in the perspective from the company.”(Interviewee 6)
“What you get from academics and experts is that they broaden your perspective about the business world beyond your area.”(Interviewee 5)
“You may have more dimension to understand how the theory exactly works.”(Interviewee 5)
“The course did touch a lot of bigger topics, not just specific companies or specific business process management in a company. It covered a vast amount of topics. So yeah, definitely it did expand my views about different corporations as well as the entire world in general.”(Interviewee 1)
“[The course offered] different voices from different countries.”(Interviewee 7)
4.2. Discussion
5. Limitations and Implications for Future Research and Practice
6. Conclusions
Author Contributions
Funding
Conflicts of Interest
References
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Forms of Knowledge/Level | Rational Knowledge | Emotional Knowledge | Spiritual Knowledge |
---|---|---|---|
Individual | Understanding the subject matter Acquiring digital working skills | Emotions towards the subject matter The general attitude towards learning Emotional awareness and self-management | Beliefs about education and learning Personal ethics Vision about personal and professional development |
Group | Collaborative learning | Emotional affiliations with peers Power dynamics | Beliefs about groups and communities Group working ethics |
Collective | Becoming aware of domain applications Understanding the functions of corporations and business world | Emotional affiliation to a university Attitude towards the disciplinary professions | Beliefs about the business world Beliefs about life and the world |
Facilitators | Style of Interaction | Mode of Interaction | Attendees and Mode of Attendance | Platform | Resources | |
---|---|---|---|---|---|---|
PolyU Students | Students from an Overseas University | |||||
PolyU staff and staff from a different institution or industry expert | F2F online or both each facilitator takes a turn to present; students from both sides ask questions | Both synchronous and asynchronous | Yes F2F from the classroom and remotely using the online platform | Yes F2F from the classroom and remotely using the online platform | Panopto, Blackboard Collaborate, MeWe | Textbooks, OER |
Forms of Knowledge/Level | Rational | Emotional | Spiritual |
---|---|---|---|
Individual | Does HLE help to acquire understanding about the course subject overall? What are the advantages and disadvantages of each online and F2F module of the HLE in regards to acquiring and understanding the subject? | Has HLE influenced your mood for learning? Did you identify any changes in the way you manage your studies? How HLE influenced, for example, allocating time for your study, concentration, prioritization of study tasks, self-assessing your performance, relying on yourself to solve problems? | Does HLE inspire you to think about your-self and your future? Did it influence in any way your behavior in regards to the course deontology, such as acting with integrity, admitting mistakes? |
Group | Do you think class discussions and group exercises in HLE helped you to understand the subject matter? How did you experience collaborating with your instructor and peers over the different modules of HLE? | How HLE influenced your emotions about the relationship with your instructor or your peers, for example, regarding how you communicate with others, your confidence, managing disagreements, socializing? | Does HLE influence your accountability towards others (e.g., keeping promises and behaving fairly (with respect)? |
Collective | Does HLE help you to acquire knowledge about business applications of the course subject and functions of big organizations? | Does HLE influence your motivation for learning more about the course domain and business industry? | Does HLE inspire you to think/learn about life matters/wisdom? |
Form of Knowledge | Theme | Sub-Themes |
---|---|---|
Rational | Facilitating the breadthand depth of knowledge | Ability to learn more deeply in F2F, more focus and hence comprehensibility HLE supports diverse learning from various media sources Online environments allow easy information sharing (via posts) |
Emotional | Stimulating different aspects of the emotional knowledge | F2F provides more opportunity for relational EK and social connections Less face-saving in the online environment The motivation for continuous learning online |
Spiritual | Inspiring ethos and pathos | Less accountability in the online environment Participation of third-party speakers promotes self-reflection about future work and inspires personal growth |
Generic skills | Promoting digital competences and global perspective | HLE support students’ independence and gives them a more active role in organizing learning (learning-to-learn competence) HLE supports the development of digital skills HLE supports networking and knowledge sharing with industry people |
Main Theme | Rational Knowledge | Emotional Knowledge | Spiritual Knowledge |
---|---|---|---|
F2F | Perceived positive effects Higher focus More space for engaging in-class discussions Facilitation of depth of knowledge (textbooks, engaging class discussions) Development of digital skills | Perceived positive effects Emotional ambience that enables familiarity and students’ positive attitudes towards each other Enhanced socialization Easiness to perform group activities University environment and out of class activities make a sense of community-an important context to learning | Perceived positive effects Easier to build trust Easier to conform with general relational ethical standards |
Perceived disadvantage Reservations for speaking out | Perceived disadvantage Increased hesitance to approach someone | Perceived disadvantage Harder to admit mistakes | |
Online | Perceived positive effects Easy information sharing Up-to-date knowledge Facilitation of breadth of knowledge due to topics and resources diversity Enriches knowledge about business applications and corporate functions Empowering learning interest due to interactivity of educational resources | Perceived positive effects Motivation to find more information based on what peers shared Motivation for continuous, life-long learningLess face-saving, more confidence Supports students’ independence and learning-to-learn competences Enhances resilience and adaptability | Perceived positive effects More accountability in group work Inspiration to establish connections with industry people Broadens global business and cultural perspective Stimulation of self-reflection about future Motivation for learning and development |
Perceived disadvantage Less engaging class discussions Varying content quality | Perceived disadvantage Students easily distracted by the available gadgets and online scrolling Harder to establish deep connections with peers | Perceived disadvantage Harder to build trust Consequences from lack of instructor’s supervision |
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Pavlidou, I.; Dragicevic, N.; Tsui, E. A Multi-Dimensional Hybrid Learning Environment for Business Education: A Knowledge Dynamics Perspective. Sustainability 2021, 13, 3889. https://doi.org/10.3390/su13073889
Pavlidou I, Dragicevic N, Tsui E. A Multi-Dimensional Hybrid Learning Environment for Business Education: A Knowledge Dynamics Perspective. Sustainability. 2021; 13(7):3889. https://doi.org/10.3390/su13073889
Chicago/Turabian StylePavlidou, Ioanna, Nikolina Dragicevic, and Eric Tsui. 2021. "A Multi-Dimensional Hybrid Learning Environment for Business Education: A Knowledge Dynamics Perspective" Sustainability 13, no. 7: 3889. https://doi.org/10.3390/su13073889
APA StylePavlidou, I., Dragicevic, N., & Tsui, E. (2021). A Multi-Dimensional Hybrid Learning Environment for Business Education: A Knowledge Dynamics Perspective. Sustainability, 13(7), 3889. https://doi.org/10.3390/su13073889