In certain cases, some of the sections were left blank, and although incomplete, their responses provided valuable insights into the perceived drivers, barriers, and decision factors for use of panelised systems by small housebuilding developers and were included in the results. It is recognised that a higher response rate would have been beneficial to avoid overgeneralisation of the responses in the following analysis.
8.2.1. Section A
Table 3 shows the types of offsite manufacturing used previously by the respondents.
Overall, 67% had previously used some form of offsite manufacturing: 32% had used panelised systems, 5% had used volumetric systems and 30% had used site-based offsite manufacturing including insulated render systems.
Table 4 shows how many of the respondents had used panelised systems over the last five years and whether they were satisfied with the results. Of the 32% who had previously used panelised systems, only 17% said they were satisfied with the results—the remainder of those surveyed provided no response, as they had no previous experience with panelised systems. It must also be noted that although the respondents worked on a local or regional scale, the number of houses completed in the last year varied from two to 2000. As a result, the responses to the questions in later sections varied between developers building over 50 houses and those building less than ten. The 67% having previously used offsite manufacturing is higher than Nadim and Goulding’s result (33%) [
9] and corresponds with recent evidence from the BSA (2016) suggesting developers are continually accepting of offsite manufacturing [
1]. Even though this is a glimpse of the industry, the results regarding the previous use of panelised systems (32%) highlight that, at present, panelised systems are not widely used by small developers. The NHBC Foundation expected the use of panelised systems to increase [
4]; however, 32% is less than the 42% of developers surveyed by the NHBC, showing minor disagreement with their expectation. However, this corresponds with Pan, Gibb, and Dainty (2008), who suggest developers have a risk averse attitude towards implementing panelised systems and offsite manufacturing on an increased scale [
27].
Table 5 shows the statements’ median perception of the drivers towards the implementation of panelised systems by small developers. A median response of moderately agree (6) was found for statement H and slightly agree (5) responses were found for statements A, D, F and K. The remaining statements all had neutral (4) median responses. The IQR indicates the respondents’ views on statements C, D, E, F, G, H, and I were similar (1).
8.2.2. Section B
Figure 1 shows a bar chart of the percentage levels of agreement and disagreement with the drivers towards the implementation of panelised systems. Interestingly, strong agreement was shown towards eight of the eleven statements identified in the research and statements A and H provided the strongest levels of agreement. For four of the statements, the respondents provided no disagreement, and no statement received a response of strongly disagree (1).
Statement J shows the strongest levels of overall disagreement, and E shows the highest amount of moderate disagreement. Both
Table 4 and
Figure 1 show a general level of agreement with the drivers towards implementing panelised systems in residential development. The response to statement A (Mdn = 5, IQR = 1.5) corresponds with Rahman’s (2014) and Elnaas, Gidado, and Philip’s (2014) belief that the use of panelised systems had the potential to meeting housing demand increases and numerous research studies have similar conclusions [
1,
3,
8,
13,
17,
19,
26,
31]. However, the high level of agreement is undermined by respondents’ previous usage of panelised systems, suggesting that increasing housing output is not an essential condition for small developers. Median responses above slightly agree were found for statement F (Mdn = 5, IQR = 1), statement H (Mdn = 6, IQR = 1), statement D (Mdn = 5, IQR = 1), and statement K (Mdn = 5, IQR = 2). Each statement has previously been recognised as a significant driver for panelised systems, suggesting that the perception of these drivers has not changed [
8,
9,
24,
25]. For statement L (Mdn = 4, IQR = 2) the median response is neutral; however, the IQR is >1, and the same IQR can be seen in the response to statement K.
The reason for the higher IQRs could be because the questionnaire does not reference whether the impact is positive or negative and therefore the respondents may not have fully understood what they were answering. However, as 18% of the respondents identified statement L as the most significant driver, the result suggests correspondence with previous research showing policy makers as the main driving bodies for increasing the use of panelised systems [
1,
9]. Neutral views were found for statement B (Mdn = 4, IQR = 1.5), statement C (Mdn = 4, IQR = 1) and statement G (Mdn = 4, IQR = 1).
These results suggest that small housebuilding developers would find no difference in using either traditional methods of construction or panelised systems for developments, contradicting previous research which identified them as crucial for increasing up-take [
8,
9,
24,
25]. Pan, Gibb, and Dainty (2007; 2008) and BSA (2016) found that panelised systems reduced environmental impacts, health and safety risks and improved life performance [
1,
25,
27]. However, respondents remained neutral on statement I and there was little variation in responses (Mdn = 4, IRQ = 0.5). For statement E (Mdn = 4, IQR = 1), 27% moderately disagreed and the 9% of respondents who agreed strongly stated reduced costs were only realised after developments had been completed, suggesting small housebuilding developers believe that higher initial capital costs outweigh the potentially lower costs seen later, which was also identified by Nadim and Goulding (2010), Elnaas, Gidado and Philip (2014) and Rahman (2014), who suggest issues in overcoming cost related problems means the industry does not fully appreciate offsite manufacturing’s long-term appeals [
8,
9,
17]. The respondents identified the potential for panelised systems to be used in social housing schemes, provided registered providers allow their use as another driver. Additionally, respondents suggest increased speed of construction is an important driver, which was identified by Pan, Gibb, and Dainty (2007) and Goodier and Gibb (2007) [
24,
25].
Table 6 shows responses to the current most significant driver in the use of panelised systems by the developers surveyed. Overall, 19% believed it was statement B, 15% believed it was statements A, H, and L, 11% thought it was statement F, and 9% believed it was statement K. Each response is backed by previous research, but the varied response shows no one driver standing out. This may provide a reason as to why only 32% of the respondents have used panelised systems previously and why traditional methods continue to be used extensively, echoing Nadim and Goulding’s (2010) research [
9].
8.2.3. Section C
Table 7 shows the statements’ median perception of the barriers towards the implementation of panelised systems by small developers. The highest median response was found for statement L, moderately agree (6). Slightly agree responses (5) were found for statements A, E, I and K, and the remainder of statements received a median response of neutral (4). The IQR calculations show a much higher spread in individual responses than SECTION B. IQRs >1 were found for six of the eleven statements—B, C, D, F, H, and K.
Figure 2 illustrates the Perception of the Barriers in the Implementation of Offsite Manufactured Panelised Systems. The responses to statement L (Mdn = 6, IQR = 0.75) found 80% slight to strong agreement, following Elnaas, Gidado, and Philip (2014), who identified cost as a challenging factor to offsite manufacturing [
8], however, their research noted the perception of offsite manufacturing would dramatically change if long-term benefits are considered. Another reason the long-term benefits of panelised systems are not considered is partly due to statement E (Mdn = 5, IQR = 1). Statement E’s median response is slightly agree (5); however, 20% of respondents moderately disagreed. Those disagreeing built less than ten houses last year and the 80% of respondents agreeing built in higher volumes. Nadim and Goulding (2010), Elnaas, Gidado, and Philip (2014) and Rahman’s (2014) research identified inflexibility for design changes as a significant barrier for implementing offsite manufacturing [
8,
9,
17]. However, the results suggest early design freeze is not a problem when developing smaller numbers of houses but becomes more of an issue at a slightly larger scale.
The response to statement A (Mdn = 5, IQR = 1) matches Blismas and Wakefield’s (2009) research which found negative cultural perception as an important constraint [
19]. Slightly agree median responses (5) to statement K (Mdn = 5, IQR = 1.75), and statement I (Mdn = 5, IQR = 0.75) corresponds with the results of Elnaas, Gidado and Philip (2014) and Gibb (1999) who acknowledged offsite manufacturing increased site and transportation constraints [
8,
41]. Statement H (Mdn = 4, IQR = 2.5) had the highest IQR result of all the statements, suggesting small housebuilding developers have differing views on whether a lack of existing codes relating to offsite manufacturing prevent usage. Those agreeing with the statement echo previous research suggesting offsite manufacturing is significantly hampered by differing design standards and a lack of harmonisation, and hence achieving efficiency is more difficult [
42].
Statements C (Mdn = 4, IQR, 1.75) and D (Mdn = 4, IQR = 1.5) also had high IQRs compared to the other statements in the study. As with statement H, the results for statement C and statement D suggest offsite manufacturing is hampered by differing design standards [
42]. However, the disagreement shown in the response to statement G (Mdn = 4, IQR = 1), coinciding with the results from SECTION B, revisions to Building Regulations having a significant impact on the use of panelised systems, does not resonate with the responses to statements H, C, and D, but suggests efficiency and the use of panelised systems by small housebuilding developers has no link [
42]. Overall, 40% of respondents slightly disagreed with statement B (Mdn = 4, IQR = 1.75), suggesting traditional housing developments constructed by small housebuilding developers may not be the best place for the implementation of panelised systems.
Although, the emergence of social housing and build to rent, has seen the need for faster completion and life-cycle quality due to a retained interest, and because of their long-term benefits, panelised systems are more likely to be used and may provide reasoning for the IQR > 1 [
43]. The response to statement F (Mdn = 4, IQR = 1.5) varied from moderately agree to moderately disagree. However, the results from SECTION B statement D suggest the integration of project processes enhance the economic benefits of panelised systems which slightly disagrees with the views found here. This suggests economic benefits and efficiency are not linked. A lack of repeat product for residential small housebuilding developers makes the set-up costs for panelised systems prohibitive, the ability to turn off and on supply to meet economic fluctuations was also identified as a barrier in using panelised systems, echoing results found by Killingsworth, Mehany, and Ladharie (2019) [
44]. Other respondents referred to the quantity of units, stating the greater the number of identical units the more cost-effective panelised systems become, however, as small housebuilding developers do not build at a high enough volume the benefit is lost.
Table 8 shows which statement is currently believed to be the most significant barrier to the use of panelised systems by small developers. Statement L was identified by 60% of the respondents, as currently the most significant barrier. As panelised systems are not used due to costs involved sustainability and efficiency are overlooked which corresponds with Elnaas, Gidado, and Philip (2014) [
8] and suggests why the emergence of new housing markets means panelised systems are more likely to be used because of retained interest and requirements for lower running costs [
43].
8.2.4. Section D
Greater numbers of responses to the justification of answers to questions asked in Section D of the questionnaire would have provided more reliable analysis. However, the responses received highlight aspects that require further consideration and add valuable insight into the decision factors used by small housebuilding developers in choosing traditional methods over panelised systems.
Figure 3 shows the responses to whether use of panelised systems would increase efficiency in the delivery of developments—64% replied yes, 27% replied no, and 9% suggested it was dependent on other factors. The 64% of the respondents believing efficiency would be increased identified themes including precision design and speed of construction as their main reasoning, also citing further reasons such as less waste and time spent on site, and buildings being watertight sooner compared to traditional methods. However, they suggest increased efficiency would only occur if the whole site is programmed efficiently, corresponding with Killingsworth, Mehany, and Ladharie (2019) [
44]. The 27% of respondents replying no found two common themes, firstly that efficiency was not increased on their scale of operation but a belief that benefits translate to volume building, and secondly that increased efficiency was dependent on-site programming which was also identified by the 9% who provided a dependent response. This suggests that if building to sales rates increased, efficiency would be lost and as developments are typically phased to aid cash flows, small housebuilding developers require certain amounts of flexibility, which is why traditional methods are typically used [
45]. This may be why panelised systems have not been used previously by the respondents.
Faludi, Lepech, and Loisos (2012) suggest the most crucial environmental design priority of offsite manufacturing is reducing operational energy effects and the results of this study agree [
30].
Figure 4 shows the respondents views on whether panelised systems increase sustainability in the delivery of developments with 73% of respondents believing panelised systems do increase sustainability. Themes identified by the yes responses were increased thermal efficiencies, less waste, use of sustainable materials, reduced CO
2, increased insulation, and airtightness. Furthermore, the respondents stated use of panelised systems reduces a developments carbon footprint meaning low energy houses are easier to construct echoing Pan, Gibb, and Dainty (2007; 2008) and BSA (2016) who found reductions in environmental impact risks, and improved life performance [
1,
25,
27]. The themes identified by the respondents also resonate with research conducted by Tam, Zeng, and Ng (2007) and Jaillon, Poon, and Chiang (2009) which concluded prefabrication is a remedy for waste reduction [
28,
29]. The 18% responding no identified two themes—adaptations to traditional methods to meet renewable requirements and maintaining localised construction. However, these opinions have not been identified in the previous research studied.
Figure 5 shows surveyed small developers’ views on whether efficiency and sustainability are considered as highly as time, cost and quality. The overwhelming majority (91%) of respondents identified efficiency and sustainability as not being considered as highly which corresponds with Elnaas, Gidado, and Philip (2014) [
8]. One theme identified was when efficiency should be considered as it could lead to a lower cost base and respondents believed it depended on whether any long-term interest was retained in the development. Interestingly, another theme showed that respondents believed sustainability should be considered as highly as time, cost, and quality but efficiency had no links. This has also been identified in previous sections of the questionnaire. The most common theme identified by the respondents was maximising profit. Efficiency and sustainability do not increase sales values and as most small housebuilding developers look to maximise profits, time, cost, and quality are more precious. If traditional methods allow developers to generate profit and meet Building Regulations, there is no need to change. Suggesting the role of Regulations and Government agendas have a larger influence in the use of panelised systems rather than a perceived increase in efficiency. The harmonisation of design standards has been identified as making scale and efficiency easier to achieve, in turn enabling increased volume of construction using panelised systems by small housebuilding developers [
42].
Panelised systems have been subject to increasing levels of interest within the construction industry and previous studies suggest it had a future, however, the respondents in this study appear to differ from these assessments [
1,
9,
23].
Figure 6 shows the respondents’ opinions on whether offsite manufacturing is the future of the construction industry. Overall, 45% of respondents replied that it was and the remaining 55% disagreed. Justification of their responses identified panelised systems as having more of a future for small housebuilding developers than volumetric techniques which the NHBC (2016) and RICS (2018) also recognized [
4,
13].
Those believing panelised systems have a future in the construction industry citied projected skills shortages and increased quality performance as their reasoning. Others suggested as panelised systems are widely used in other countries their future use in the UK makes far more sense. However, the results are far lower than found in previous research including Nadim and Goulding’s (2010) where 73% of respondents believed offsite manufacturing was the future [
9]. The 55% who believe that offsite manufacturing is not the future of the construction industry do so because there is a large demand for traditionally constructed houses based on the markets in which they operate and until traditional methods of construction no longer meet Building Regulations, they will not use panelised systems.
Figure 7 shows whether the respondents believe best value is achieved through traditional methods of construction. Overall, 73% of respondents believe traditional methods do achieve best value and 27% disagree. The 73% of respondents replying yes identified three main themes in justification of their response. Firstly, comparison of methods—in every development scheme analysed, traditional methods of construction worked out cheaper and, schemes are more easily costed as traditional methods are more frequently used. Secondly, European development—respondents stated that because the UK’s panelised system industry is not as developed as the rest of Europe, a lack of usage equates to a lack of perceived value. Thirdly, sales perspectives—house buyers perceive traditional construction as better, meaning from a sales point of view best value is achieved as criticism is rarely received. Suggesting until traditional construction methods are no longer viable, they will continue to be used by small developers, reflecting previous results found regarding time cost and quality as the most important factors for developers [
8]. The 27% of the respondents replying no identified similar themes—comparison of methods and European development. Although costs may appear cheaper at the outset, evaluations conducted on energy efficiency show the benefits on value of space and build programme, suggesting until higher capital costs are overcome, traditional methods will continue to be used as initial costs outweigh the benefits achieved later, including lower construction times and quicker completion rates. These results correspond with the views of Elnaas, Gidado, and Philip (2014) and Gibb and Pasquire (2005), who found that whilst developers accept lowest cost rather than perceived best value, traditional methods will continue to be used [
8,
14].
Figure 8 shows the respondents views on whether increased use of panelised systems could increase housing output and positively impact the UK’s current housing crisis. Overall, 82% believed panelised systems could positively impact the housing crisis and 9% it was dependent on other factors. Although this question refers to the UK housing crisis, which has not been discussed in this study, the response to this question provides insight into other aspects of panelised systems use by small developers. Namely, whether it is the developments and developer who can be blamed for the housing supply shortage or whether there are other factors which have a more prominent role in housing delivery. In total, 82% of respondents believe faster construction equates to increased output, more houses per available plots, and faster build programs. However, as identified by the RICS (2018), the responses show delivery of housing using panelised systems will only be increased on higher volume developments, exhibiting high degrees of repetition [
13]. However, where timber frame construction was used by the respondents, it was used for its environmental performance and not its speed of build. Therefore, increased efficiency is not the main reason to use panelised systems, echoing responses showing best value achieved through traditional methods of construction, despite a belief that panelised systems increase housing output. Overall, 9% believed that panelised systems could impact the housing crisis depending on levels of demand post COVID-19, stating if demand drops significantly long lead-in times and issues with supply flows will hamper offsite manufacturing’s efficiency and create additional problems for the factories, which Gibb and Pasquire (2005) also identified [
14]. The most common theme identified by the respondents is the need for changes in both Building Regulations and the UK’s planning system. The respondents believe that these factors have the most significant effect on the UK’s housing crisis rather than the rate at which developments are completed and the methods used in their construction. Design standards make scale and efficiency harder to achieve and by amending these standards development construction using panelised systems may be increased [
42].