1. Introduction
Currently, a new round of technological innovation and industrial upgrading is making swift progress, and a series of emergencies are occurring frequently, which puts organizations in a complex environment full of uncertainty, suffering impacts and threatening their own survival. The significant differences in behavioral patterns and performance levels exhibited by different enterprises undoubtedly provide us with valuable insights, namely, in the face of crisis, an enterprise’s capacity to respond and its aptitude for making strategic adjustments exert a crucial influence on its long-term development. One of the key reasons for this is the difference in organizational resilience. Due to the frequent occurrence of “black swan” events and potential “grey rhino” risks, the concept of organizational resilience, which has specific contextual significance, has re-entered the vision of management scholars and gradually become a hot topic for their in-depth research. Organizational resilience is not only a company’s capacity to handle unforeseen incidents, but also reflects their potential for sustainable development in a complex and changing environment. In such an environment full of challenges and opportunities, enterprises must have strong organizational resilience to cope with various crises and changes in order to achieve sustainable growth and prosperity.
The Outline of China’s Fourteenth Five-Year Plan explicitly indicates that the strategy of strengthening the nation through manufacturing must be thoroughly implemented, to achieve the goal of intelligentization and digitalization of the manufacturing industry. For 12 consecutive years, China’s manufacturing value added has held the top spot globally, and it boasts the most comprehensive industrial system in the world., and is the country with the most complete industrial system in the world. Accelerate the growth of the digital economy, foster the deep integration of the digital economy with the real economy, drive the digital transformation of manufacturing and other sectors, and bolster the robustness and adaptability of the industrial chain. These policies serve as both strategic guidance for the development of manufacturing and a powerful impetus for enhancing the organizational resilience of enterprises. Therefore, improving the organizational resilience of manufacturing enterprises has an important impact on responding to alterations in the intricate external environment and realizing the vision of a “powerful manufacturing nation”. In view of this, it is essential to conduct in depth the effects and mechanisms of manufacturing digitalization on organizational resilience, so as to provide empirical evidence and policy guidance for the synergistic promotion of manufacturing digitalization and the improvement of corporate organizational resilience.
Resilience originates from “resilire” and “resilio”, signifying “to rebound” or “to spring back” in Latin [
1]. As time has passed, numerous disciplines have delved into resilience, encompassing psychology, organizational science, engineering, and ecology. Meyer [
2] brought resilience into the research domain of organizational management, thereby opening the gateway to investigations on organizational resilience. Although scholars have yet to reach a consensus regarding organizational resilience, the majority hold that it is a robust capability associated with successfully absorbing, adapting to, and ultimately utilizing disruptive contingencies that might pose a threat to survival [
1]. In recent years, with the burgeoning interest in organizational resilience, the literature on it has been on the rise [
3,
4,
5,
6]. Research on the impact of firms’ organizational resilience of firms has focused on two main areas: internal and external. Internally, management style affects the effectiveness of corporate governance and the level of decision-making, which in turn affects organizational resilience [
7], and firms can indirectly enhance their resilience to risks and provide strong support for resilience through the rational use of human capital and the promotion of knowledge and technology accumulation [
8]. Firms with higher levels of digitization before the crisis then showed higher resilience in a pandemic [
9]. When considering external factors, maintaining a positive attitude during a crisis can help firms address the impacts of the crisis through creative ideas, ultimately enhancing their performance and survival rate [
10]. The experience acquired from crises heightens the probability of taking positive predictive measures and simultaneously diminishes the likelihood of adopting an entirely passive strategy to respond to adversity [
11]. Organizational resilience is also promoted under the influence of external contexts of public health events, such as new crown epidemics or extreme weather [
12,
13,
14,
15].
In the realm of research on the digitalization of the manufacturing sector, scholars formerly contended that digital transformation entails enhancing production efficiency and enterprise performance via digital technologies [
16], or leveraging information technologies such as ERP [
17] to elevate management and decision-making standards. Presently, attention is primarily focused on the enterprise and industry levels. On the enterprise side, digitalization positively affects the upgrading of enterprise value chains [
18], and digitalization serves as a crucial means for enterprises to enhance their involvement in international trade and boost their trade earnings [
19]. Digital technology applications play an important role in achieving net-zero emissions in the manufacturing industry [
20], and can facilitate the green transformation of manufacturing enterprises [
21]. At the industry level, studies have found that upgrading the global manufacturing value chain by investing in digitalization and breaking through traditional trade can promote higher labor levels, product upgrading, and the creation of new factors of production [
22,
23], and the development of digitalization can optimize services and thereby reduce the transaction costs of the value chain [
24], increase enterprise skill premiums and wage levels [
25], and enhance the connectivity of domestic production networks [
26].
In conclusion, this article conducts empirical analysis on the influence of digital investment on organizational resilience by selecting the data of manufacturing listed companies from 2007 to 2022. The marginal contributions of this paper may lie in the following three aspects. Firstly, referring to the latest achievements of digital investment in the manufacturing sector, the input-output method is employed to calculate the digital investment index. Growth and volatility are utilized to represent the organizational resilience of the manufacturing industry, facilitating the analysis and accurate revelation of the impact of digital investment on organizational resilience. Secondly, it analyzes and verifies the mechanism through which digitalization enhances enterprise organizational resilience by promoting technological innovation and the moderating effect of financial redundancy, which is conducive to a deeper understanding of the positive impact and development path of the digitalization level. Third, the heterogeneous impact of digitalization on organizational toughness is explored with respect to the nature of enterprise ownership, size, and industry characteristics, revealing the deep connection between digitalization and the development of organizational toughness of real enterprises, which provides solid theoretical support and decision-making references for the formulation and precise implementation of relevant policies.
5. Conclusions and Recommendations
Based on theoretical analysis, this paper investigates the impact of manufacturing digitization on organizational resilience and its mechanism of action by using microdata at the firm level of manufacturing industries after the merger of the ADB-MRIO database and the Cathay Pacific database from 2007–2022. It is found that: (1) Manufacturing digitalization inputs can significantly contribute to the enhancement of organizational resilience. (2) Technological innovation plays a partial mediating role in the process of manufacturing input digitalization affecting organizational toughness, specifically, manufacturing digitalization can promote organizational toughness through enhanced technological innovation. (3) The impact of manufacturing digitalization on the organizational toughness of enterprises in different enterprise sizes, different factor intensity industries between the existence of a certain degree of heterogeneity, non-state-owned enterprises, small-scale enterprises, and technology-intensive industries to enhance the role of organizational toughness is more significant. Based on the above conclusions, this paper draws the following policy implications:
Firstly, the government should vigorously promote enterprises to enhance their digital capabilities, strengthen guidance on digital technology research and development and innovation, and optimize the allocation of enterprise innovation resources and decision-making processes. This will facilitate the deep integration of the digital economy with enterprise innovation activities, enabling enterprises to fully seize the innovation opportunities brought about by digital technology. Additionally, the government should encourage enterprises to intensify technological innovation, assist them in accurately identifying risks and taking countermeasures in uncertain general environments, and enhance their ability to handle crises, thereby boosting resilience. The government should also increase the attraction and training of high-end manufacturing talents to stimulate the vitality of the main body of innovation. Broadening the financing channels for digital technology and providing financial support for key and difficult projects is essential. By improving enterprise production efficiency, enhancing industry competitiveness, and reducing the cost of enterprise input digitization through these measures, the adverse impact of external environmental changes on enterprises can be mitigated, laying the foundation for the cultivation of organizational resilience.
Secondly, in the face of the intricate external environment, resisting the impact of external uncertainty events and enhancing the resilience of its own development is an inevitable requirement for China’s manufacturing industry to realize the transformation from a manufacturing power to a manufacturing powerhouse. Therefore, it is crucial to strengthen the construction of organizational resilience and continuously improve the organization’s adaptive and responsive ability to change. In the current situation of increased environmental uncertainty, the future stable development of enterprises needs to rely more on their strong organizational toughness. Designing a flexible organizational structure can facilitate rapid decision-making and resource reconfiguration. Flat management and the establishment of cross-departmental teams can improve the efficiency of information flow and enhance the organization’s responsiveness to external changes. Establishing a sound risk-assessment and management mechanism to regularly evaluate potential market, technological, legal, and environmental risks and develop corresponding response strategies is also essential. To enhance organizational resilience, it is important to smooth the development path of input digitization. This includes vigorously developing digital core technologies in manufacturing, enhancing the intermediary role of technological innovation, and thereby enhancing organizational resilience.
Thirdly, the government should pay attention to the heterogeneous impact of input digitization on organizational resilience across different manufacturing industries. It should set targets at varying levels based on the development characteristics of each industry. For labor-intensive and capital-intensive industries, efforts should be made to integrate digital technology with production practices, gradually forming distinctive, intelligent digital solutions to better enhance organizational resilience. Different measures should also be taken for different types of enterprises. For non-state-owned enterprises, there should be increased investment in scientific research funds, more R&D cooperation opportunities provided, and promotion of the application of digital technology and innovation within these enterprises. This will facilitate the integration of digital technology into their R&D, production, organization, and operations management. Additionally, efforts should be made to leverage the technological and human capital of non-state enterprises and enhance their data mining capabilities. For SMEs, increasing digital investment is more beneficial to improving their market competitiveness. However, their small scale may make it difficult to increase digital construction due to insufficient funds. Therefore, in the future, the government should increase funding for SMEs and encourage them to invest more in digitization through measures such as tax breaks, financial subsidies, and the establishment of more business incubation centers, thereby enhancing their organizational resilience.