3.1. The Organization of the M&C Service within the Two Consortia
The interview with the director of CBC revealed that M&C is concentrated during the irrigation season, which starts in April and ends in November. M&C is simultaneously performed with other operations (e.g., maintenance of water-delivery points), therefore the CBC does not rely on a division devoted to M&C.
The CBC is divided into three hydraulic districts, and each one is under the responsibility of a district manager. Every district includes about four operating centers (OCs), each of which is located in a different office (the OC office), and relies on one technical manager, an office assistant and six workers. The CBC has 13 OCs and 14 OC offices (one of the 13 OCs has two offices). The OC is responsible for irrigation services (i.e., all of the operations including M&C), and each one covers an area of about 12,500 hectares, with about 2500 delivery points.
Each CBC delivery point of is equipped with mechanical meters. Only a very small percentage of CBC delivery points are equipped with electronic devices (AcquaCard) to meter the water withdrawn [
26]. However, the delivering points that have an AcquaCard system are also equipped with mechanical meters.
There are four levels of tasks throughout the annual M&C process. At the beginning of the irrigation season (in April) the on-site inspection starts within each OC. All the farms with CBC delivering points sources are checked. The aim is to check how the delivery points and metering devices are actually performing. During the irrigation season, the water volume is also recorded. This is a comprehensive on-site inspection that takes place three times a year. The inspection is carried out by a team of two people who use a car to move around. A report of each inspection is made, and the office assistants fill in an electronic datasheet.
M&C is also carried out on-desk by the technical manager of each OC and his/her assistant, assisted by three employees from the data-processing center. The records of each user are checked against the theoretical irrigation requirement of each crop. However, the historical consumption is used as the reference in order to check for any unusual observation. Only for the few delivering points that have an AcquaCard system are the data obtained during the ordinary inspections also compared with the AcquaCard data. If the comparison between the theoretical consumption (or AcquaCard data) and the consumption detected during the ordinary inspections produces a deviation greater than 5%, another inspection is carried out to discover the reason for the deviation.
This additional inspection is to verify the compliance with the CBC rules and, when necessary, sanctioning is applied. Penalties depend on the specific rule violated, how long it has been going on etc.
Overall, 90 employees are involved in the M&C operations (
Table 4) using 65 cars and 14 offices.
The most difficult item in assessing the M&C services of the CBC has been the joint cost allocation, for instance the cost related to the car fleet which is jointly used for ordinary inspections as well as for any other activities where transport is needed. In fact, the car fleet is not fully at the expense of the M&C operations. This also applies to the offices and technological devices, and above all, the personnel assigned to each operational center.
Table 4 reports the allocation share for joint costs.
Depending on their particular role regarding the M&C service, the percentage of work hours dedicated to M&C varies from 30% to 50%, except for four employees assigned exclusively to M&C. Regarding the cars used to carry out the M&C field operations, the percentage use of CBC vehicles is about 40% for M&C operations in terms of depreciation, fuel, insurance, maintenance, tax. The CBC offices are only partially utilized for M&C and the costs are related to consumable goods (i.e., electronic devices) and furniture maintenance. On the basis of the RIB accounting sheets and the information obtained from the interviews with the RIB directors, we obtained the percentage of OC office use related to M&C by calculating 20% of the other M&C service costs related to the personnel and to the car fleet. Considering Equation (1), the sum of the items personnel and car fleet relate to the items W, S, Q, T and the part of M regarding the use of the car fleet.
The director of the CBU was also asked to complete the same email questionnaire as the CBC Director in order to gather as much information as possible on the formal and informal routines concerning the M&C services.
The CBU is divided into 32 hydraulic districts, with a single operating center (OC) for all the 32 districts. In the OC, the working unit consists of two technical managers, one technician and 18 workers. All of the 6554 delivering points are equipped with mechanical meters, while 80% points also use the AcquaCard system.
The CBU irrigation season normally lasts from 15 April to 30 September. As a whole, M&C follows the same procedures as the CBC. At the beginning of the irrigation season, the ordinary inspections are performed. A total of 18 workers (working in groups of two) carry out the ordinary inspections. Each delivery point is inspected once a month. A report is drafted at the office, an electronic datasheet is filled in.
In the office, as with the CBC, the records of each user are checked against the theoretical irrigation requirement of each crop. If the comparison between the theoretical and the actual consumption detected during the ordinary inspections produces a deviation greater than 20%, then the CBU organizes additional inspections. The tolerance limit is greater than the CBC, due to the lower hydraulic efficiency.
The aim of this additional inspection is to verify compliance with CBU rules and, when necessary, sanctioning is applied. The maximum penalty is EUR 4000, which equals the water cost for the maximum possible consumption.
With regard to joint costs, unlike CBC, the yearly cost of the hired personnel and the car fleet are reported in the CBU accounting sheet. On the other hand, the permanent staff, office services and device costs are jointly shared with other services. Thus,
Table 5 reports the allocation share for the joint costs.
Unlike the CBC, for the CBU, the percentage of work hours dedicated to M&C varies a lot (from 5% to 70%). The workers are those most involved in the M&C operations. The CBU does not have a car fleet. In fact, CBU workers use their own vehicles during the on-field operations, and thus receive a contribution for the expenses as reported in
Table 6 (depreciation, fuel, insurance, maintenance, tax). The costs connected to the use of the OC offices are related to consumable goods (i.e., electronic devices) and maintenance of furniture. In the case of CBU, because there is only one OC office, the office use accounts for 15% of the other M&C service costs, related to the personnel and car fleet. Also for CBU, the sum of the items, personnel and car fleet consider the items W, S, Q, T and the part of M regarding the car fleet use in the Equation (1). As a whole, the two RIBs exhibit a very similar operational routine for the M&C operations, while the main differences relate to the categories of employees assigned to each M&C operation and the car fleet.
3.2. The Cost of Monitoring and Control Services
On the basis of the data gathered and following the methodology framework proposed, the cost of M&C was estimated.
Table 6 shows the results of the M&C cost evaluation for CBC and CBU, taking into account each single element of the Equation (1).
The results in
Table 6 show that there are many differences between CBC and CBU. For example, the cost of the employees is about 85% of the entire M&C service cost for CBU, while it is about 65% for CBC. The reason for this difference is that CBU does not have a car fleet and the expenses related to the car fleet use are included in the cost for the employees. For the same reason CBU has no expenses for Quotas, Taxes, and Miscellaneous expenses related to the car fleet. In addition, considering the costs related to the employees, the wages of CBU are much lower than CBC. This is because CBU has only one office (as opposed to the 14 CBC offices). The fact that CBC has more offices than CBU makes the miscellaneous expenses related to the OC’s office and equipment for the CBC higher than for CBU. As
Table 6 reports, it is worth mentioning that labour (i.e., wages and salaries) represents the main cost for both RIBs. Certainly, new technologies based on remote sensing and data analyses may be introduced to perform a similar task. However, this implies an increase in terms of cost for the acquisition and continuous upgrading of the technology, and a higher cost for the analysis of data. These infrastructural investments might be economically sustainable in case of large-scale application, which is feasible in the case of homogenous areas.
The total annual cost of the M&C service of CBC is higher than CBU, because of their different sizes in terms of the irrigation supply structure.
The M&C annual operational costs (K) of each RIB are reported per irrigable area, per delivered cubic meter and per access point (
Table 7).
The data regarding the percentage cost of the M&C service on the total amount of ordinary annual balance sheet shows similar magnitude between the two RIBs, and are in line with the data of [
27], which found a figure of 8%. The CBU M&C service has a greater incidence on the total balance of the RIB. Except for the delivery points, CBU’s items are consistently higher than those of CBC. Differences are because of the fragmentation and size of the CBU’s irrigation infrastructure. While CBC has a high number of delivery points, with five times the number of users, the ratio between delivery points and users in the case of CBC is 0.5.