1. Introduction
Transgender (trans) and gender non-conforming (GNC) people report being plagued by discrimination in the workplace, a reflection of mistreatment in society at large. Much of the literature on employment discrimination comes from community-based convenience samples and cross-sectional studies. These studies are largely atheoretical and descriptive in nature. Sexual citizenship theory, as an outgrowth of Marshall’s theory of social citizenship, has much to offer when applied to the examination of the social, legal and economic injustices trans people face. It provides a useful framework for both analysis and advocacy. In this study, sexual citizenship theory is operationalized by bridging the core theoretical construct of civil, political and social society (the State) with the embodiment of trans identities under the pressures of cis gender entitlement, transmisogyny, hetero- and homonormativity. Many studies have provided atheoretical descriptive statistics of discrimination related to sociodemographic factors such as race, age, and education. This study fills a gap in the literature by applying sexual citizenship theory to specifically examine the effects of trans-specific factors such as gender presentation, passing/blending, being out as a trans person in the workplace, and personal identification documents (IDs). Adding to the multi-layered ways in which poverty, health, employment, personal safety, and access to other human rights impact a person’s overall well-being, a constellation of sociodemographic factors in intersection with transgender-specific factors reveal insights into the ability of transgender adults to live economically independent and professionally rewarding lives [
1,
2,
3].
1.1. Purpose of the Study
The purpose of this study was to examine workplace discrimination among transgender and gender non-conforming adults through the lens of sexual citizenship theory. In this study, various socioeconomic factors in intersection with the transgender-specific factors of gender identity, gender conformity in the workplace, passing/blending, personal identification documents (IDs), and being out in the workplace were used to examine and understand the lived experiences of discrimination by trans individuals. By using sexual citizenship theory, the hope is to illuminate the factors (both socioeconomic and trans specific) that identify who is most vulnerable to discrimination, and who is differentially vulnerable to particular types of discrimination.
1.2. Scope of the Problem
Employment discrimination is a pressing issue for people in the transgender community. The Williams Institute estimates there to be at least 700,000 adults in the United States who identify as transgender (0.3% of the adult population) [
4]. An overwhelming 90% of respondents in the 2011 national survey of transgender discrimination reported experiencing harassment or mistreatment in the workplace [
5]. In a 2010 study by Make the Road New York [
6], 52% of the trans people they surveyed reported experiencing discrimination on the job while 49% reported receiving no employment offers while living as a trans person. NGLTF [
7] reported 97% of respondents being mistreated or harassed at work. In total, 77% of employed respondents in the United States Transgender Survey (USTS) survey reported taking a variety of actions to avoid being mistreated in the workplace due to their gender identity or expression [
8]. Transgender (trans) people and gender non-conforming (GNC) people experience disproportionately high rates of poverty, discrimination, disenfranchisement, and personal violence [
3,
5,
8,
9]. Descriptive studies have documented high rates of unemployment and underemployment as trans people encounter difficulties in hiring, on-the-job harassment, unfavorable work conditions, demotions, and termination of employment for reasons entirely unrelated to job performance—reasons such as personal bias, employer discomfort, and outright hostility towards trans people [
10,
11,
12]. In the USTS, people of color from marginalized communities reported higher unemployment rates than their white counterparts [
8].
This persistence of inequality and injustice has grave consequences for transgender and GNC individuals. Employment discrimination affects many areas of psycho/social functioning. Depression, anxiety, somatization, substance abuse and suicide are frequently reported outcomes when trans people are faced with chronic poor treatment, disenfranchisement, isolation, violence and discrimination [
13,
14,
15]. Trans people are disproportionately negatively affected by discrimination in healthcare settings both in terms of access to and treatment by healthcare professionals. They face high rates of violence, and obstacles related to managing their physical and mental health, physical safety and legal recognition [
2,
16]. These areas are interrelated and create overlapping barriers to navigating everyday life. Furthermore, unemployment goes hand in hand with poverty, which puts trans people at risk for homelessness and resorting to sex work and other aspects of the underground economy as last options for survival. Trans people are disproportionately arrested and incarcerated (trans women in particular are often suspected of prostitution just for being trans), which further complicates their lives by exacerbating the problems of poverty and lack personal safety [
1,
2,
3,
17].
1.3. The Legal Landscape for Transgender Workers
In the United States, as of 2019, there are no Federal Legislative Protections for LGBTQ workers. Across the country, 22 States and over 150 individual cities and counties have explicitly trans-inclusive nondiscrimination employment laws on the books that apply to private employers [
18]. In 2012, the Equal Employment Opportunity Commission held that employment discrimination based on gender identity, change of sex, gender stereotyping, and gender expression are cognizable forms of sex discrimination under Title VII of the Civil Rights Act of 1964. Trans people currently face threats from the federal government. The Trump Administration has taken a series of steps to dismantle the rights of LGBTQ people. Some of these steps include instituting a military ban on transgender recruits and proposing rules that will allow religious organizations receiving federal government contracts the right to make employment decisions based on religious beliefs [
19,
20]. Crucially for trans workers, the Justice Department refuses to uphold the law protecting trans people in the workplace as established by the EEOC in the case of Macy v Holder and references to sexual orientation and gender identity protections have been removed from Department of the Interior and other Federal departmental websites [
21].
1.4. Sexual Citizenship Theory
The intricacies of trans realities in the workplace can be understood and addressed through sexual citizenship theory. The approach taken in this study was to root it in Marshall’s theory of social citizenship, and incorporate the concepts of heteronormativity, homonormativity, and transmisogyny into both the development of research questions and analysis of findings. Discussion of these concepts will first start with social citizenship theory.
Marshall’s [
22] theoretical framework of social citizenship is a tripartite approach comprised of (a) civil society, (b) political society, and (c) the State (also known as social society). Civil society encompasses those societal forces in both everyday communal life and economic life where one’s membership is initially defined. It includes the right to liberty of person, freedom of speech, thought and religious faith, the right to own property, to personal safety, to make and uphold valid contracts, and the right to seek justice through due process of law in the courts. It also means the right to economic welfare and access to systems such as education and social services. Marshall explicitly includes among these the right to work in an occupation of one’s choice based on one’s ability to meet the skills and educational demands required for the position. Political society encompasses democratic representation, including the right to exercise political power as an elected official and the right to vote for elected officials who will represent one’s interest in the passage of laws that reflect the political interests of the voter. The State (also known as social society) encompasses the delivery of social responsibilities through various systems such as public education, economic welfare (e.g., wage regulations and interest rates), and social services (e.g., public assistance). In this study, social society will also include the legal recognition of personhood. Cyclically, civil rights give way to political power and political power curtails civil prejudice. The State employs mechanisms that make it possible for members to exercise their civil and political rights. Full citizenship represents the promise of equal value in society, and the lack of equality can be explained and predicted when the promise of citizenship is denied in one or all areas. Disenfranchisement in any one of the three spheres of the framework can tip the balance against a group. Breiner [
23] pinpoints the effects of capitalism as the source of exclusionary conflict. He describes Marshall’s theory as a “relentless struggle” between the principles of political and social inclusion and capitalist forces pushing back through civil exclusion. The lack of economic opportunity, as denied through civil society, becomes the primary arena for struggle, pushing back the ability of oppressed people from gaining or exercising political and social rights.
In this framework, trans people struggle with the ability to participate in the workplace due to exclusions in all three realms. First is the struggle to obtain and maintain employment in a safe and supportive atmosphere. There is an ongoing battle for laws that represent the interests of trans people or elected officials to prioritize their concerns. Legal recognition by the State of one’s gender and personhood are met with resistance. Bureaucratic and gatekeeping steps are created to prevent people from changing the gender markers on their identity documents to accurately reflect their gender identity and expression [
24]. Together, this means trans people must navigate the private choices of transition when the right to bodily autonomy is questioned in the most fundamental of legal terms. The public embodiment of gendered bodies in institutional, social and legal spaces becomes a navigational minefield for surviving the workplace.
Societal membership is predicated upon social acceptance in the community such that the shared identity of the community allows for considering a particular subgroup as citizens worthy of social inclusion, dignity and respect [
25,
26]. When someone is viewed as an “other,” their exclusion sends the message “you don’t belong.” When a person’s existence occurs outside the comfort zone or threshold of societal norms, this can lead to either full exclusion or what might be referred to as marginal citizenship. In marginal citizenship, full enjoyment of inclusion cannot be obtained, but partial participation is still possible. Full exclusion entails the loss of the right to even have rights, or of being viewed as a valued member of society [
26,
27].
Richardson [
25] examined citizenship and sexual minorities, arguing that citizenship status is closely linked with male privilege and institutionalized heterosexuality (heteronormativity). Lesbians and gays, in her model, have a limited ability to exercise political power. Building on her model, trans people are similarly judged and excluded due to a combination of homonormativity and cis gender entitlement. If heteronormativity is the universalization of heterosexuality in society, homonormativity is the framing of same-sex relationships in a normalizing fashion. By using assimilationist terms and images that prioritize white, middle class “straight acting” lesbians and gays as an ideal, homonormativity is the act of “normalizing” same-sex relationships on heteronormative terms, embracing gender binaries by eschewing the stereotypes that all gay men are effeminate and all lesbians are masculine. This leads to the exclusion of gender non-conforming people for the sake of the social and political inclusion of lesbians and gays. It also sets the stage for a standard of gender recognition based on an ideal of gender presentation known as passing [
28]. Passing privilege is the notion that it is preferable to not appear different or somehow stand out as gender transgressive. It is often determined by cis gender people who view passing as an achievement, and who set the bar for what is considered acceptable gender privilege. It is conditional in that once someone comes out or is outed as trans, they are no longer seen as their authentic gendered self and are sometimes accused of deceiving others [
29,
30].
1.5. Research Questions
To gain a dynamic understanding of the workplace problems faced by trans people that goes beyond the important work of documenting the prevalence of the problem, this study asked the following questions: How do gender identity, presentation (including IDs), passing/blending and conformity to the gender binary impact the likelihood of discrimination in the workplace? Who is most likely to experience the problems of workplace discrimination and unemployment/underemployment? What are the potential consequences (both positive and negative) of being out of work? Who is most likely to experience particular types of workplace discrimination?
4. Discussion
A commonly held belief in the trans community is that “The key to the world treating you well as trans is passing” (Jayna Pavlin of Trans-ponder podcast, Personal Communication). Yet in this study, the variable passing/blending was only significantly attributed to being unemployed. This, then, may be less of a factor for those already employed, and more of one for those looking for work, (some of whom may be in the process of transitioning). The 2010 matched pair testing study [
6] highlighted difficulties trans people face in seeking gainful employment when qualifications are not at issue.
Passing/blending and job seeking were both poverty-related in this study. Poverty and unemployment are well-documented problems faced by members of the trans community and with 41% of respondents in this study reporting annual incomes under
$20k, this sample was no exception [
5,
32,
33]. Job-seeking requires the availability of money to cover costs such as transportation and interview outfits. Add to that the passing-related costs of grooming (e.g., haircuts, hair removal, possibly an entirely new wardrobe of gender-confirming workplace attire), and transition-related medical healthcare that may go unfunded such as hormones and surgeries [
2,
34], make it easy to see how passing becomes a poverty issue. Since the likelihood of passing decreased as income decreased in this study, together these factors of passing, unemployment and poverty suggest there is a vicious circle of prolonged poverty that keeps some trans people from obtaining or maintaining employment and financial security. Rejection that is fueled by standards of appearance established through cis gender entitlement rather than work qualifications results in gatekeeping of a fundamental aspect of societal participation.
Whereas lack of income presented problems, increased income was inversely associated with a need for help with IDs. This suggests that some of the problems faced with changing personal identifying documents may be mitigated by increased income. This could include the ability to hire a lawyer to navigate the legal systems; having a salaried position with benefits that include the ability to take paid personal/vacation days in order to spend the time updating one’s paperwork; or the access to health care insurance or funds to cover transition-related medical costs. Medical (including surgical) transition has been a common requirement as a precursor to changing IDs under gatekeeping policies reflecting a cis gender entitled medical model of transition [
2,
29,
35].
In the workplace, problems were more likely to occur when others became aware that someone was trans, rather than based in standards of passing or conformity to cis gender standards of gender presentation within the gender binary. Being out (or possibly outed) to co-workers or one’s boss, or needing assistance with documents (a tangible incongruence between one’s legal identity and social identity in the hands of employers) meant supervisors and co-workers trusted with this information played key roles in determining whether or not someone was at risk for workplace mistreatment. This is consistent with findings from Lombardi [
36], who found that being out to friends and coworkers was positively associated with experiences of discrimination. Also, Dietert and Dentice [
37] found some participants who came out to their bosses experienced harassment and risked losing their jobs after coming out. Serano [
30] points out that once someone discloses being trans (or is outed by someone else as a trans person), passing privilege is lost. Being out increases trans visibility, and out individuals can serve as role models of success for others looking to transition as well as providing a living education tool for co-workers and supervisors. But it also risks individuals losing the ability to be seen in their true gender identity.
In this study, there was a distinct gendered aspect to the experiences of workplace discrimination. Trans men were more likely to experience being misgendered and a breach of privacy, while trans women were more likely to report a wider variety of types of discrimination. Previously, Dietert and Dentice [
37] found misgendering coming from both co-workers and upper management. Schilt [
38] found that, particularly among cis gender heterosexual women, reactions to open transitions at work focused around bodily changes that served to delegitimize the trans men’s identities as men by focusing on the body as female through the vehicles of genitalia and surgeries framed within a cis gender narrative (breast removal and hysterectomies).
Trans men may be scrutinized in the workplace for their choices regarding hormones and surgery, and view discussions about their genitalia, hormones and surgical choices as constituting a major breach of privacy regarding their personal medical information [
39,
40]. Furthermore, the slipping into female pronouns by co-workers is undermining and stigmatizing and suggests that those who misgender view their trans masculine co-workers as “still female”—a tangible form of differential treatment from cis gender men in the workplace [
41,
42]. The trans men in this study were also significantly younger than their trans female counterparts. This may have played a factor in their being so frequently misgendered. Lombardi [
36] found that those who transitioned at age 30 or younger experienced greater levels of discrimination and concurrent stress. Trans men may start out being perceived as masculine women [
42]. But the effects of hormones during transition for trans men often include initially having a younger, more teenager-like appearance. Masculinizing hormones lead to developing acne, going through voice change, and peach fuzz beard growth typical of teenage boys [
43]. This may undermine perceptions of authority and competence. Significantly, in this study as age category increased, misgendering decreased.
The reporting by trans women of a broader range of discriminatory treatment categories as compared to trans men is consistent with the literature citing trans women facing harassment, demotion, termination, pencil-whipping (being written up for minor infractions) and heightened scrutiny for their workplace attire. A survey of legal cases brought against employers by trans women revealed that these types of mistreatment began when someone first came out and was looking to transition, and then again when employers felt threatened when these workers started wearing dresses to work and showing a more distinctly feminine physical appearance [
41]. It may be explained through the lens of transmisogyny in that these employees simultaneously lose credibility as male workers while simultaneously being held up to impossible feminine standards [
29,
30]. In this study, age was a protective factor for trans women. The mean age of trans women in this study (42.6) put them squarely in middle-age. It is possible that they transitioned later in life and resemble the participants discussed by Schilt [
44], whose later life transitions corresponded with deep investment in their careers and who either worked in a family business or stayed on post-retirement as consultants who were specialists in their fields. For these women, going stealth could never be an option [
45].
Race played a distinctly intersectional role consistent with the literature, in that white participants were more likely to be shielded from privacy breach and workplace violence. This may be a reflection of white privilege, wherein being white is associated in general with less mistreatment [
46]. Or it may be an embodied form of white racism such as when black bodies are automatically viewed as suspect [
47]. Lombardi [
36] found white transgender participants reported experiencing the lowest number of transphobic events during the year of her study. In a study by Grant et al. [
5], trans people of color reported higher rates of unemployment, job loss, and abuse by police.
5. Limitations
The original researchers used convenience and snowball sampling for this study. By recruiting participants at a transgender leadership summit, LGBT community centers, and grassroots organizations, the study is open to self-selection bias. Since the study was sponsored by an advocacy organization, it is also open to the response biases of extreme responding (regression fallacy) and social desirability. Since the state of California had a transgender-inclusive law on the books at the time the survey was administered, this may impact generalizability. Two questions in the survey were subjective measures. The final limitation is the relatively small sample size. Categories on some variables had to be combined, thereby losing the ability to test for subgroup differences.
Future research must take into account the changing political landscape and impingement of human rights as these relate to trans-identified employees and job seekers. Particularly in the United States, researchers should consider a more in-depth look at the role of IDs, bathroom policies, age of transition, promotion of religious freedom laws, the blocking of nondiscrimination laws, the increased cultural discussions on gender fluidity and non-binary identities, changing attitudes towards microaggressions in the workplace, as well as the role of racism in intersection with racist immigration policies under the Trump administration. In the UK and Australia, the impact of the myth of trans women as sexually predatory men in dresses (recently popularized by cis gender radical feminists) should also be examined.
6. Conclusions
In this study, sexual citizenship theory was used as a framework to examine employment discrimination among people who are transgender. The questions driving this study centered around how the transgender-specific factors of gender identity, passing/blending, conformity to the gender binary, being out at work and needing assistance with IDs impacted the likelihood of experiencing workplace discrimination. Of equal importance was investigating who was most likely to experience specific types of discrimination and unemployment. Theory helped frame the particular types of social exclusion or marginalization experienced by trans people to include the classic citizenship theory categories of civil, political and social citizenship, along with the impact of cisgender entitlement and transmisogyny as sexual citizenship theoretical expansions. The findings of this study address these questions, bearing out much of what has already been discussed in other studies about discrimination, while adding to the knowledge base. Participants experienced discrimination in all three realms (civil, political and social), in ways unique to trans individuals at the hands of cis gender entitlement and transmisogyny. These findings amplify the voices of trans people in bearing witness to their mistreatment and focusing on an area of which there is a dearth of evidence-based peer-reviewed research. They support the ongoing need for rights-based protections, workplace educational workshops, and redistributive policies that mitigate the impacts of poverty.