Machine Learning and Artificial Intelligence for a Sustainable Tourism: A Case Study on Saudi Arabia
Abstract
:1. Introduction
2. Related Work
2.1. Conceptual Framework for Tourism Data Space
2.2. Social Media and Travel Planning
2.3. Evolution of Tourism Forecasting
2.4. Personalized Recommendation Systems
2.5. Deep Reinforcement Learning for Tourism
2.6. Comprehensive Information Support in Tourism
2.7. Search Engine Data for Tourism Demand Prediction
3. Contributions
3.1. Scientific Contributions
- Advanced data analysis and modeling:
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- We utilized comprehensive Exploratory Data Analysis (EDA) techniques to prepare and understand the dataset, enhancing the reliability of the models.
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- We applied and optimized a diverse array of machine learning algorithms (e.g., Decision Tree, Random Forest, K Neighbors Classifier, Gaussian Naive Bayes, Support Vector Classification) tailored to the tourism domain.
- Novel use of ARIMA for time series forecasting:
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- We introduced ARIMA models to capture temporal fluctuations in tourist spending, providing accurate future spending predictions, particularly valuable in the context of disruptions like the COVID-19 pandemic.
- Rigorous model evaluation:
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- We conducted detailed performance evaluations using metrics such as Mean Absolute Error, Mean Squared Error, and Median Squared Error, contributing to the methodological rigor in tourism forecasting research.
3.2. Practical Contributions
- Informed decision-making for policymakers:
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- We provided tools for anticipating and responding to changes in tourist behavior and spending patterns, aiding policymakers in optimizing resource allocation and strategic planning, especially during disruptions.
- Enhanced marketing strategies:
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- We offered insights that enable tourism businesses to tailor marketing strategies, personalize offers, and optimize pricing based on predicted spending patterns, improving customer targeting and engagement.
- Support for sustainable tourism development:
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- We promoted the development of sustainable tourism models by forecasting spending and identifying trends, helping stakeholders plan for balanced economic, environmental, and social growth.
4. Data
- Inbound Tourism: Shows the number of tourist visits and overnights spent, expenditure, and the average length and expenditure per trip and per night for tourists coming into the country. The data spans from 2015 to 2021, and there is a noticeable decrease in tourist visits and overnights in 2020 and 2021, likely due to the impact of the COVID-19 pandemic. The expenditure in SAR millions and the average expenditure per trip and per night also reflect changes over these years.
- Domestic Tourism: Details similar indicators but for tourism within the country. Again, there is a decrease in visits and overnights in 2020, with a slight rebound in 2021. The expenditure patterns and average expenditures per trip and night also fluctuate over the years.
- Internal Tourism: This category tracks tourism data for residents within the country and shows similar trends to domestic tourism. The numbers for visits, overnights, and expenditure in SAR millions generally increase from 2015 to 2019 before falling in 2020, with some recovery in 2021. We draw the attention that domestic tourism refers to residents traveling within their own country, while internal tourism encompasses both domestic tourism and inbound tourism (international visitors traveling within the country).
- Outbound Tourism: Contains data for residents traveling out of the country. This section shows a sharp decrease in tourist visits and overnights from 2019 to 2020, with a slight increase in 2021. Expenditure and average expenditure per trip and per night exhibit significant drops in 2020 but show increases in 2021.
4.1. Challenges Faced
- Access to data: Access to reliable data on the economic impact of tourism in Saudi Arabia has been challenging due to the limited availability of publicly accessible data. The data were obtained from the Tourism Authority of Saudi Arabia.
- Reliable data sources: obtaining reliable sources of data has been a challenge, with limited sources available for the study.
- Data quality: The data were initially collected in Arabic and contained missing values, which posed a challenge during data analysis. To overcome this challenge, the data were translated into English and missing values were removed.
- Data privacy: data privacy is a crucial issue in the tourism industry, as the collected data may contain sensitive information that needs to be protected.
4.2. Exploratory Data Analysis (EDA)
4.3. Data Cleaning and Processing
- Data characteristics: The key attributes of the dataset are “Inbound Region”, “Date”, “Destination”, and “Spending”. Any additional attributes were removed.
- Translation: the original dataset was in Arabic, so it was translated into English for ease of analysis.
- Missing value handling: A missing value issue was detected in the “Inbound Region” attribute. To resolve this, we used the Series.bool() function to identify missing values and replaced 65 missing values with “other countries”.
- Definition of spending: the “Spending” attribute represents the average spending per year and month for each arrival.
- Definition of inbound region: to simplify the analysis, anyone who was not from a specific continent (America, Asia, Africa, Middle East, or GCC) was considered to be from “other countries”.
5. Hyper-Parameter Tuning
5.1. Grid Search for Decision Tree and Random Forest
- Splitting the dataset into an 80/20 training and testing partition.
- Creating a pipeline incorporating Decision Trees, Random Forest, and Linear Regression algorithms.
- Compiling a list of hyperparameter values for exploration.
- Conducting the Grid Search to find the optimal hyperparameter combination.
- Training the models using the selected hyperparameters and evaluating their performance.
5.2. Gradient Descent for Linear Regression
- Initializing model parameters (m and c) and the learning rate (L).
5.3. K Neighbors Classifier
5.4. Gaussian Naive Bayes
5.5. Support Vector Classification
5.6. Regularization in SVC
5.7. Enhanced Table of Hyperparameter Tuning Results
6. Machine Learning Techniques: Implementation and Results
6.1. Decision Tree
Algorithm 1: Decision tree classifier |
- Decision Tree Regressor Train Score is: 0.7711744010593006.
- Decision Tree Regressor Test Score is: 0.7656243281246076.
6.2. Random Forest
Algorithm 2: Random Forest classifier |
- Random Forest Regressor Train Score is: 0.7719526966127606.
- Random Forest Regressor Test Score is: 0.7636511565432864.
6.3. K Neighbors Classifier
Algorithm 3: K Neighbors Classifier |
- K-Neighbors Classifier Train Score is: 0.9953419502113089.
- K-Neighbors Classifier Test Score is: 0.9903552020729118.
6.4. Gaussian Naive Bayes
Algorithm 4: Gaussian Naive Bayes classifier |
- Gaussian Naive Bayes Train Score is: 1.0.
- Gaussian Naive Bayes Test Score is: 0.9999280238960665.
6.5. Support Vector Classification
Algorithm 5: Support Vector Machine Classifier |
- Support Vector Classification Train Score is: 0.8737390875158096.
- Support Vector Classification Test Score is: 0.8745096627919531.
6.6. Autonomous Integrated Moving Average (ARIMA)
Algorithm 6: ARIMA forecasting |
- Mean Absolute Error (MAE) value: a measure of the difference between variables, as it measures the average size of errors in a set of predictions, without considering their direction. The regression analysis is used to assess the performance of machine learning models. We note in Figure 14 that Gaussian Naive Bayes did not give any error value (0.0) compared to the rest of the values. We note that our highest value is Decision Tree, so that the approximate value of the error is 5879.
- Mean Square Error (MSE): represents the average quadratic differences between actual values in regression analysis. It is used to evaluate the performance of machine learning models in predicting the target variable. The lower the value of MSE, the better the model’s performance (see Figure 15).
- Median square error: We note in median square error we have three techniques which are:
- K Neighbors Classifier.
- Gaussian Naive Bayes.
- Support Vector Machine.
The errors were 0.0 compared to the rest of the techniques, where DecisionTree had errors of approximately 2883 and RandomForest had errors of approximately 600, as shown in Figure 16.
7. Impact on Sustainable Tourism
8. Innovations in Sustainable Tourism: Shaping the Future of Destinations
- Predictive analytics for resource management: By accurately forecasting tourist flows and expenditures, destinations can better manage resources. This includes optimal staffing, efficient use of energy and water, and reduced waste production. For instance, predictive models help anticipate periods of high demand, allowing for proactive resource allocation that curtails excessive consumption and minimizes environmental impact [60].
- Dynamic pricing models: AI-driven dynamic pricing can be employed to balance tourist numbers with sustainability goals. By adjusting prices based on demand forecasts, destinations can manage visitor numbers during peak times, reducing over-tourism and its detrimental effects on local communities and the environment [61].
- Enhanced customer segmentation: AI algorithms analyze vast amounts of data to segment tourists more effectively according to their behavior and preferences. This segmentation allows for tailored marketing and the development of specialized, sustainable tourism products that encourage responsible tourist behavior [62].
- Optimized transportation networks: ML models can optimize routes and schedules for transportation based on real-time data and forecasts of tourist movements. This optimization not only improves the tourist experience, but also reduces congestion and the carbon footprint of transportation services [64].
- Smart energy management: Integrating AI with smart grid technologies can drastically improve energy management in tourist destinations. AI algorithms predict energy demand peaks and troughs, enabling energy systems to adjust outputs, incorporate renewable energy sources efficiently, and reduce overall energy consumption [65].
- Waste reduction initiatives: AI can enhance waste management by predicting waste generation rates from tourist activities and facilitating the effective scheduling of waste collection, thus preventing overflows and reducing littering in key tourist areas [66].
- Cultural preservation: AI tools can help document and preserve cultural heritage through digital archiving and virtual reality recreations, making tourism less invasive and supporting the conservation of heritage sites [68].
- Community-based tourism platforms: Leveraging AI to promote community-based tourism initiatives can ensure that the economic benefits of tourism are shared widely across local populations. These platforms can connect tourists directly with local services, crafts, and experiences, fostering a more inclusive economic benefit [69].
- Education and awareness programs: ML-driven tools can analyze educational needs and gaps, guiding the creation of programs that educate tourists and locals about sustainability practices, cultural sensitivity, and environmental conservation [70].
9. Discussion
10. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
- This study is supported via funding from Prince sattam bin Abdulaziz University project number (PSAU/2024/R/1445).
- The authors extend their sincere appreciation to the Saudi Tourism Authority for their support in providing the data necessary for this research. The invaluable insights and information contributed significantly to the depth and breadth of this study, enabling a comprehensive analysis of tourism patterns in Saudi Arabia. This research would not have been possible without their collaboration and the valuable contributions of their dedicated staff.
- The authors would like to acknowledge that this research work was partially financed by Kingdom University, Bahrain from the research grant number 2024-3-011.
Conflicts of Interest
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Period | Issues | Consumer Behaviors |
---|---|---|
Pre-pandemic | Stable growth, infrastructure development | High tourist inflow, diverse spending patterns [1,2] |
Pandemic | Travel restrictions, economic downturn | Reduced travel, shift to domestic tourism [3,4] |
Post-pandemic | Recovery phase, new health protocols | Gradual return, preference for safety and sustainability [5,6] |
Indicators | Unit | From 2015 until 2021 |
---|---|---|
Tourist Visits | (’000) | 965,073 |
Tourist Overnights | (’000) | 7,335,538 |
Tourist Expenditure | (SAR Mn) | 2,246,491 |
Average Length of Stay | (Night) | 7 |
Average Expenditure per Visit | (SAR) | 89,443 |
Average Expenditure per Night | (SAR) | 9198 |
Variable | Description | Unit |
---|---|---|
Number of Tourist Visits (Trips in Figure 1) | Total number of tourist visits made | Visits (’000) |
Number of Tourist Overnights | Total number of nights spent by tourists | Nights (’000) |
Tourist Expenditure | Total expenditure by tourists | SAR Mn |
Average Expenditure per Visit | Average expenditure per tourist Visits | SAR |
Average Expenditure per Night | Average expenditure per night spent | SAR |
Hyperparameter | Decision Tree | Random Forest | Linear Regression | K Neighbors Classifier | GNB | SVC |
---|---|---|---|---|---|---|
max_depth | 15 | 26 | - | - | - | - |
max_features | ‘sqrt’ | ‘sqrt’ | - | - | - | - |
min_samples_leaf | 2 | 2 | - | - | - | - |
min_samples_split | 2 | 8 | - | - | - | - |
n_estimators | - | 200 | - | - | - | - |
m (slope) | - | - | 1.2696 | - | - | - |
c (intercept) | - | - | 0.1104 | - | - | - |
Learning_rate | - | - | 0.05 | - | - | - |
n_neighbors | - | - | - | 5 | - | - |
weights | - | - | - | ‘distance’ | - | - |
kernel | - | - | - | - | - | ‘rbf’ |
C | - | - | - | - | - | 1.0 |
gamma | - | - | - | - | - | ‘auto’ |
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Louati, A.; Louati, H.; Alharbi, M.; Kariri, E.; Khawaji, T.; Almubaddil, Y.; Aldwsary, S. Machine Learning and Artificial Intelligence for a Sustainable Tourism: A Case Study on Saudi Arabia. Information 2024, 15, 516. https://doi.org/10.3390/info15090516
Louati A, Louati H, Alharbi M, Kariri E, Khawaji T, Almubaddil Y, Aldwsary S. Machine Learning and Artificial Intelligence for a Sustainable Tourism: A Case Study on Saudi Arabia. Information. 2024; 15(9):516. https://doi.org/10.3390/info15090516
Chicago/Turabian StyleLouati, Ali, Hassen Louati, Meshal Alharbi, Elham Kariri, Turki Khawaji, Yasser Almubaddil, and Sultan Aldwsary. 2024. "Machine Learning and Artificial Intelligence for a Sustainable Tourism: A Case Study on Saudi Arabia" Information 15, no. 9: 516. https://doi.org/10.3390/info15090516
APA StyleLouati, A., Louati, H., Alharbi, M., Kariri, E., Khawaji, T., Almubaddil, Y., & Aldwsary, S. (2024). Machine Learning and Artificial Intelligence for a Sustainable Tourism: A Case Study on Saudi Arabia. Information, 15(9), 516. https://doi.org/10.3390/info15090516