Selection of Third-Party Reverse Logistics Service Provider Based on Intuitionistic Fuzzy Multi-Criteria Decision Making
Abstract
:1. Introduction
- (1)
- A rough set method is proposed for criteria screening, which can reflect the comprehensive judgment of experts on the condition attributes (i.e., evaluation criteria) that affect the 3PRLP evaluation of an enterprise;
- (2)
- A combined weighting method is proposed, which can combine the subjective weighting based on ANP (analysis network process) and the objective weighting based on intuitionistic fuzzy entropy, and reflect the subjective preferences of experts and the objective differences among evaluation objects;
- (3)
- A systematic combination evaluation idea for 3PRLP selection is put forward, including a single evaluation, compatibility test, combination evaluation, and consistency test.
2. Literature Review
2.1. Selection of 3PRLPs
2.2. Intuitionistic Fuzzy MCDM
3. Preliminaries
3.1. IFS and Related Concepts
- ①
- , λ > 0.
- ②
- .
- ③
- .
- ④
- if s1 ≤ s2, then x1 ≤ x2; if s1 = s2 and π1 ≤ π2, then x1 ≤ x2.
- ①
- E(A) = 0 ⇔ A ∈ P(X);
- ②
- E(A) = 1 ⇔ ∀x ∈ X, uA(x) = vA(x) = 0;
- ③
- ∀x ∈ X, if πA(x) = πB(x) and |sA(x)| ≥ |sB(x)|, or |sA(x)| = |sB(x)| and πA(x) ≥ πB(x), then E(A) ≤ E(B);
- ④
- E(A) = E(AC),where AC is the complement set of A:.
- ①
- E(A) = 0 ⇔ ∀ xi ∈ X, 1 − sA(xi)2 + 2hA(xi) = 0 ⇔ sA(xi)2 − 2hA(xi) = 1. sA(xi)2 ≤ 1, 0 ≤ hA(xi) ≤ 1, so sA(xi)2 − 2hA(xi) = 1 ⇔ |sA(xi)| = 1, hA(xi) = 0 ⇔ |uA(xi) − vA(xi)| = 1, uA(xi) + vA(xi) = 1 ⇔ uA(xi) = 1, vA(xi) = 0 or uA(xi) = 0, vA(xi) = 1, which means A ∈ P(X).
- ②
- E(A) = 0 ⇔ ∀xi ∈ X, 1 − sA(xi)2 + 2hA(xi) = 2 − sA(xi)2 + hA(xi) ⇔ hA(xi) = 1 ⇔ uA(xi) + vA(xi) = 0 ⇔ uA(xi) = vA(xi) = 0.
- ③
- ∀xi ∈ X, if πA(xi) = πB (xi) and |sA(xi)| ≥ |sB(xi)|,
- ④
- , so E(A) = E(Ac). □
3.2. Transformation of Hybrid Expressions into IFNs
4. Criteria Screening and Weighting
4.1. Criteria Screening Based on Rough Set
4.2. Criteria Weighting
4.2.1. Subjective Weighting Based on ANP
4.2.2. Objective Weighting Based on Intuitionistic Fuzzy Entropy
5. Evaluation Model Based on Intuitionistic Fuzzy MCDM
5.1. Single Evaluation Models
5.1.1. HWAO Model
5.1.2. TOPSIS
5.1.3. VIKOR
5.1.4. GRA
5.1.5. ER
5.2. Compatibility Test
5.3. Combination Evaluation Models
5.3.1. Borda Count
5.3.2. Comprehensive Borda
5.3.3. Copeland
5.3.4. Fuzzy Borda
5.4. Spearman Consistency Test
6. An Illustrative Example
7. Conclusions
Author Contributions
Funding
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Criteria Setting Category | Document | Criteria | Application Object |
---|---|---|---|
BOCR (benefits, opportunities, costs, and risks) | [10] | Benefits: Competitive advantage, corporate image, reducing production cost by using recycled materials, economic/financial benefits, energy saving | PV industry |
Opportunities: Government policy, environmental consciousness, quality of life | |||
Costs: Transportation cost, equipment and building cost, labor cost, maintenance cost, opportunity cost, social responsibility, recycling education and promotion cost | |||
Risks: Customer risk, financial risk, internal business process risk, learning and innovation risk, legislation/political risk | |||
EESR (economic, environmental, social, and risk and safety) | [21] | Economic: Quality, cost, lead time, delivery, services, capability of R&D | All |
Environmental: Green Design, reuse, remanufacture, refurbish, recycle, disposal, air emissions, green packaging | |||
Social: Health, flexible working arrangements, voice of customer, respect for the policy, reputation | |||
Risk and Safety: Operational risk, organizational risk, financial risk, safety | |||
SWOT (strength, weakness, opportunity, and threat) | [24] | Strength: Focus on the main business, risk sharing, product quality, enhanced return on investment, cost management, customer satisfaction | Manufacturer of composite pipes |
Weakness: Hidden costs of outsourcing, giving the full power of attorney to a third party, organizational control, flexibility reduction, commitment and risk coverage | |||
Opportunity: Environmental compatibility, increasing market share, standardization, proper relations among staffs, organizational growth | |||
Threat: Carry risk, stealing materials and data, increasing inventory, economic recession, tax risk | |||
CRSCSE (cost, revenue, functions, service, capacity, strategy, and environment) | [25] | Reverse logistics cost: Cost of shipment, fixed cost of warehouse and processing facility, unit operation cost for recycle and disposal, environmental expenditure, redistribution cost | All |
Reverse logistics revenue: Cost savings, revenue from the sale of recyclables, recapturing value, green policy returns | |||
Organizational functions: Collection, sorting, reclamation process, warehousing, delivery, waste disposal, value added service, after sale service, system flexibility | |||
Quality of service: Voice of customer, accuracy of order fulfillment, personalized service, customer satisfaction, rejection rate, confirmed fill rate, total order cycle time | |||
Company capacity/competence: Financial capacity, human resource, network capacity, capacity usage ratio, integration technology, market share, storage capacity, inability to meet future, experience | |||
Strategic alliance: Risk sharing, culture compatibility, information system, technology, supplier mentoring, employment stability, knowledge management. | |||
Environmental friendliness: Environmental expenditure rate, waste reduction, environmental protection certification, eco-design, production, green technology capability |
Expression Form of Criteria | Model | Criteria Weighting Method | Document |
---|---|---|---|
Paired comparison with 1–9 scale | ANP | ANP | [26,27,28,29] |
Crisp numbers | TOPSIS | AHP | [13,15] |
DEA | No | [20] | |
ANN | AHP | [30] | |
Linguistic variables quantified with rating number | VIKOR | AHP | [19] |
Linguistic variables quantified with fuzzy numbers | TOPSIS | Linguistic rating variables | [6] |
TOPSIS | AHP | [31] | |
VIKOR | Linguistic data quantified with fuzzy numbers | [32] | |
Fuzzy numbers | COPRAS | SWARA | [3] |
MOORA | SWARA | [33] | |
2-tuple linguistic values | AO | Deviation coefficient | [34] |
Hesitant fuzzy linguistic terms | AO | Linguistic rating variables | [35] |
IFNs | TOPSIS | Fuzzy entropy | [9] |
Linguistic variables quantified with IFNs | GRA | ANP | [10] |
Interval-valued IFNs | projection | Entropy | [36] |
Fermatean fuzzy numbers | EDAS | CRITIC | [37] |
Single-valued neutrosophic numbers | CoCoSo | CRITIC | [38] |
Interval Pythagoras hesitant fuzzy numbers | AO | BWM | [18] |
BCFNs | AO | CRITIC | [39] |
LDFNs | AO | Proportion of expectation score of LDFN | [40] |
Crisp numbers and linguistic variables | Neighborhood rough set-TOPSIS-VIKOR | No | [41] |
Crisp numbers, IFNS and hesitant fuzzy numbers | Optimization of the weighted distance measures with ideal solutions | Optimization method | [42] |
Crisp numbers, intervals, and linguistic terms | CPT | Principal component analysis and AHP | [25] |
Model Category | Model | Modeling Principle |
---|---|---|
AO | Weighted averaging AO, ordered weighted averaging AO, hybrid averaging AO, geometric AOs, power AOs [47]; neutral averaging AO [48]; geometric Heronian mean AOs [49]; Einstein weighted averaging AO [50]; weighted Heronian mean AO [51]; WASPAS [52] | The aggregation of decision information is realized through the weighting operator, and the alternatives are ranked according to the aggregated scores. |
Criteria preferences | ELECTRE [53,54,55] | According to the harmony and disharmony indexes of the criteria set, the preference relationship on the alternative set is constructed, and the alternatives are ranked accordingly. |
PROMETHEE [56,57] | According to the preference function of each criterion given by the decision-maker, the priority relationship between alternatives and the complete ranking of alternatives are determined. | |
Evidential reasoning | ER [58,59,60] | Each criterion is regarded as an evidence, and the ER algorithm is applied to aggregate the basic reliability allocation of each criterion to obtain the comprehensive evaluation value, and then the alternatives are ranked accordingly. |
Reference points | TOPSIS [61,62,63,64] | The alternatives are ranked according to the relative distance between each alternative and the positive and negative ideal points. |
EADS [52,65] | The evaluation score of alternatives is calculated according to the positive and negative distance between each alternative and the average solution, and the alternatives are ranked accordingly. | |
MABAC [66] | According to the distance between the criterion function of each alternative and the border approximation area, the comprehensive value of each alternative is calculated, and the alternatives are ranked accordingly. | |
GRA [67,68] | The alternatives are ranked according to the trend correlation between each alternative and the ideal reference point. | |
MULTIMOORA [69] | The alternatives are ranked by calculating the additive utility function value (the ratio system to the ideal point) of each alternative. | |
CPT [70,71,72] | According to the value function result relative to the reference point, the cumulative prospect value of each alternative is calculated, and the alternatives are ranked accordingly. | |
MARCOS [73] | According to the utility value relative to the positive and negative ideal points, the comprehensive utility value of each alternative is obtained, and the alternatives are ranked accordingly. | |
VIKOR [74,75,76,77,78] | According to the group utility value and individual regret value relative to the reference points, the benefit ratio value of each alternative is obtained by compromise, and the alternatives are ranked accordingly. |
Serial Number | Benefit-Type Linguistic Variable | Cost-Type Linguistic Variable | Standard Value |
---|---|---|---|
1 | Lowest | Highest | 0 |
2 | Very low | Very high | 0.02857 |
3 | Low | High | 0.08571 |
4 | Average | Average | 0.1429 |
5 | High | Low | 0.2 |
6 | Very high | Very low | 0.2571 |
7 | Highest | Lowest | 0.2857 |
Serial Number of Experts | Condition Attributes | Decision Attribute D | |||
---|---|---|---|---|---|
C1 | C2 | … | Cs | ||
1 | x1(1) | x2(1) | … | xs(1) | d1 |
2 | x1(2) | x2(2) | … | xs(2) | d2 |
… | … | … | … | … | … |
h | x1(h) | x2(h) | … | xs(h) | dh |
Preliminary Criteria | Sub-Criteria |
---|---|
Cooperative alliance | Corporate reputation, experience in industry, benefit-risk sharing level, communication level, cultural and strategic compatibility, geographical proximity |
Service cost | Explicit cost, transportation cost, inventory cost, implicit cost, cost savings |
Service capacity | Transportation capacity, inventory capacity, added-value service capacity, information level, network coverage, professional talent ratio, cooperative working ability, logistics visualization |
Service quality | Customer satisfaction, timeliness of response, commitment reliability, complaint rate, value recovery ratio, environmental protection effect, service security |
Serial Number of Experts | Transportation Capacity | Inventory Capacity | Added-Value Service Capacity | Information Level | Network Coverage | Professional Talent Ratio | Cooperative Working Ability | Logistics Visualization | Service Capacity |
---|---|---|---|---|---|---|---|---|---|
1 | 5 | 3 | 4 | 5 | 5 | 4 | 3 | 3 | 4 |
2 | 4 | 2 | 5 | 5 | 4 | 4 | 4 | 2 | 5 |
3 | 3 | 2 | 4 | 4 | 3 | 4 | 2 | 4 | 3 |
4 | 4 | 3 | 4 | 5 | 4 | 3 | 3 | 2 | 4 |
5 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 3 | 5 |
6 | 4 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 |
7 | 5 | 3 | 5 | 4 | 4 | 5 | 5 | 2 | 5 |
8 | 4 | 4 | 4 | 4 | 4 | 5 | 3 | 3 | 5 |
9 | 5 | 3 | 5 | 4 | 3 | 4 | 3 | 3 | 3 |
10 | 4 | 2 | 5 | 4 | 3 | 4 | 4 | 3 | 4 |
No. | Reduction Set | Support | Length |
---|---|---|---|
1 | {Inventory capacity, information level, cooperative working ability} | 100 | 3 |
2 | {Professional talent ratio, cooperative working ability, logistics visualization} | 100 | 3 |
3 | {Inventory capacity, added-value service capacity, logistics visualization} | 100 | 3 |
4 | {Inventory capacity, professional talent ratio, cooperative working ability} | 100 | 3 |
5 | {Transportation capacity, inventory capacity, professional talent ratio} | 100 | 3 |
6 | {Transportation capacity, added-value service capacity, logistics visualization} | 100 | 3 |
7 | {Inventory capacity, professional talent ratio, network coverage, logistics visualization} | 100 | 4 |
8 | {Transportation capacity, professional talent ratio, network coverage, logistics visualization} | 100 | 4 |
9 | {Inventory capacity, information level, cooperative working ability, logistics visualization} | 100 | 4 |
10 | {Added-value service capacity, network coverage, cooperative working ability, logistics visualization} | 100 | 4 |
11 | {Transportation capacity, information level, cooperative working ability, logistics visualization} | 100 | 4 |
12 | {Information level, network coverage, cooperative working ability, logistics visualization} | 100 | 4 |
13 | {Inventory capacity, added-value service capacity, professional talent ratio, network coverage} | 100 | 4 |
14 | {Added-value service capacity, information level, cooperative working ability, logistics visualization} | 100 | 4 |
15 | {Transportation capacity, inventory capacity, added-value service capacity, information level, network coverage} | 100 | 5 |
Preliminary Indexes | Secondary Indexes |
---|---|
Cooperative alliance (B1) | Corporate reputation (C1) |
Benefit-risk sharing level (C2) | |
Cultural and strategic compatibility (C3) | |
Communication level (C4) | |
Service cost (B2) | Explicit cost (C5) |
Implicit cost (C6) | |
Service capacity (B3) | Information level (C7) |
Add-value service capacity (C8) | |
Inventory capacity (C9) | |
Network coverage (C10) | |
Transportation capacity (C11) | |
Service quality (B4) | Value recovery ratio (C12) |
Timeliness of response (C13) | |
Customer satisfaction (C14) | |
Environmental protection effect (C15) |
Affected Factors | C1 | C2 | C3 | C4 | C5 | C6 | C7 | C8 | C9 | C10 | C11 | C12 | C13 | C14 | C15 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Influencing Factors | ||||||||||||||||
C1 | 0 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 1 | 1 | 1 | |
C2 | 1 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | |
C3 | 1 | 1 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | |
C4 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 0 | 1 | 0 | 1 | 1 | 1 | 1 | |
C5 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | 0 | |
C6 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | |
C7 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
C8 | 1 | 1 | 1 | 0 | 1 | 1 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
C9 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | |
C10 | 1 | 1 | 1 | 0 | 1 | 0 | 0 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | |
C11 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 1 | 1 | 0 | |
C12 | 1 | 1 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | |
C13 | 1 | 1 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 1 | 0 | 1 | 0 | 1 | 1 | |
C14 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | |
C15 | 1 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 0 |
Criterion | A1 | A2 | A3 | A4 | A5 | A6 |
---|---|---|---|---|---|---|
C1 | [average, high] | [low, average] | very high | high | [high, highest] | average |
C2 | [low, average] | [average, high] | [very low, average] | [average, very high] | [low, high] | [high, highest] |
C3 | [0.65, 0.8] | [0.5, 0.7] | [0.4, 0.55] | [0.7, 0.85] | [0.3, 0.5] | [0.7, 0.9] |
C4 | [high, highest] | [average, high] | [average, very high] | [low, average] | average | [low, high] |
C5 | [6, 15] | [12, 20] | [10, 18] | [8, 17] | [10, 15] | [12, 18] |
C6 | [10, 25] | [9, 20] | [12, 28] | [15, 30] | [13, 25] | [9, 18] |
C7 | high | [low, high] | [average, high] | [high, highest] | [low, average] | [average, very high] |
C8 | [low, high] | [average, high] | high | [average, high] | [average, high] | [low, average] |
C9 | average | [low, average] | average | [low, high] | [high, highest] | high |
C10 | [0.4, 0.62] | [0.35, 0.54] | [0.42, 0.6] | [0.36, 0.48] | [0.56, 0.72] | [0.42, 0.55] |
C11 | [low, average] | average | low | [average, high] | [low, high] | [high, highest] |
C12 | [0.15, 0.22] | [0.1, 0.18] | [0.12, 0.2] | [0.08, 0.18] | [0.1, 0.15] | [0.07, 0.16] |
C13 | [0.7, 0.8] | [0.8, 0.9] | [0.7, 0.85] | [0.65, 0.8] | [0.7, 0.9] | [0.6, 0.8] |
C14 | 88% | 81% | 78% | 80% | 82% | 76% |
C15 | low | [average, high] | [low, high] | average | very high | [average, high] |
Model | Result | A1 | A2 | A3 | A4 | A5 | A6 |
---|---|---|---|---|---|---|---|
Aggregation operator | Comprehensive value | ||||||
Score | −0.1158 | −0.1686 | −0.1154 | −0.0677 | −0.0793 | −0.1017 | |
rank | 5 | 6 | 4 | 1 | 2 | 3 | |
TOPSIS | Proximity | 0.4827 | 0.419 | 0.4868 | 0.4943 | 0.5181 | 0.4845 |
rank | 5 | 6 | 3 | 2 | 1 | 4 | |
VIKOR | Benefit ratio | 0.1465 | 0.8494 | 0.5412 | 0.4352 | 0.0610 | 1 |
rank | 2 | 5 | 4 | 3 | 1 | 6 | |
GRA | Relation degree | 0.6075 | 0.5758 | 0.6257 | 0.5965 | 0.6265 | 0.5844 |
rank | 3 | 6 | 2 | 4 | 1 | 5 | |
ER | Confidence level | ||||||
score | −0.1893 | −0.2431 | −0.181 | −0.1752 | −0.1436 | −0.1883 | |
rank | 5 | 6 | 3 | 2 | 1 | 4 |
Compatibility Test | N | Kendall’s W | Chi-Square | df | Asymp. Sig. |
---|---|---|---|---|---|
Value | 5 | 0.7394 | 18.4857 | 5 | 0.0024 |
3PRLP | Borda Count | Comprehensive Borda | Copeland | Fuzzy Borda | ||||
---|---|---|---|---|---|---|---|---|
Score | Rank | Score | Rank | Score | Rank | Score | Rank | |
A1 | 3 | 4 | 1 | 5 | −3 | 5 | 4.3876 | 4 |
A2 | 1.2 | 6 | 0 | 6 | −5 | 6 | 0.3792 | 6 |
A3 | 3.8 | 3 | 3 | 3 | 1 | 3 | 6.1717 | 3 |
A4 | 4.6 | 2 | 4 | 2 | 3 | 2 | 9.7697 | 2 |
A5 | 5.8 | 1 | 5 | 1 | 5 | 1 | 14.0844 | 1 |
A6 | 2.6 | 5 | 2 | 4 | −1 | 4 | 3.5499 | 5 |
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Song, J.; Jiang, L.; Liu, Z.; Leng, X.; He, Z. Selection of Third-Party Reverse Logistics Service Provider Based on Intuitionistic Fuzzy Multi-Criteria Decision Making. Systems 2022, 10, 188. https://doi.org/10.3390/systems10050188
Song J, Jiang L, Liu Z, Leng X, He Z. Selection of Third-Party Reverse Logistics Service Provider Based on Intuitionistic Fuzzy Multi-Criteria Decision Making. Systems. 2022; 10(5):188. https://doi.org/10.3390/systems10050188
Chicago/Turabian StyleSong, Jiekun, Lina Jiang, Zhicheng Liu, Xueli Leng, and Zeguo He. 2022. "Selection of Third-Party Reverse Logistics Service Provider Based on Intuitionistic Fuzzy Multi-Criteria Decision Making" Systems 10, no. 5: 188. https://doi.org/10.3390/systems10050188
APA StyleSong, J., Jiang, L., Liu, Z., Leng, X., & He, Z. (2022). Selection of Third-Party Reverse Logistics Service Provider Based on Intuitionistic Fuzzy Multi-Criteria Decision Making. Systems, 10(5), 188. https://doi.org/10.3390/systems10050188