Valuable Lessons for Pharmacist PBRNs: Insights and Experiences from Physician PBRN Members
Abstract
:1. Introduction
2. Materials and Methods
2.1. Study Design
2.2. Participants
2.3. Data Collection
2.4. Thematic Analysis
3. Results
3.1. Study Participants
3.2. Advice for Establishing a Pharmacist PBRN
3.3. Areas for Practice-Based Research Collaboration with Pharmacists
3.4. PBRN Participation Benefits and Challenges
4. Discussion
5. Conclusions
Author Contributions
Funding
Acknowledgments
Conflicts of Interest
Appendix A. Interview Guide
- Why did you decide to join OKPRN?
- What did you think were the biggest benefits to joining OKPRN?
- Did you have any initial hesitations or concerns about joining OKPRN?
- (If yes…) After having been in the Network, do you think your concerns were justified?
- What additional challenges have you come across as a participant in OKPRN, and how have you dealt with them?
- How has participation in the Network affected your practice and your patients?
- What do you think can be done to make OKPRN an even better experience for you and other physicians?
- We are developing a similar network among pharmacists in Oklahoma. What are your thoughts on a pharmacist network?
- What aspects of your practice might benefit from collaborating with pharmacists who are part of a network?
- [Probe if not mentioned]
- Medication reconciliation
- Smoking cessation
- Training and educating patients in self-management, such as diabetes or hypertension
- Working with special populations (pediatric, geriatric, ethnic minorities)
- What advice do you have for us in establishing a pharmacist network?
References
- Westfall, J.M.; Mold, J.; Fagnan, L. Practice-based research: “Blue highways” on the NIH roadmap. JAMA 2007, 297, 403–406. [Google Scholar] [CrossRef] [PubMed]
- Green, L.A.; Seifert, C.M. Translation of research into practice: Why we can’t “just do it”. J. Am. Board Fam. Pract. 2005, 18, 541–545. [Google Scholar] [CrossRef] [PubMed]
- Mold, J.W.; Peterson, K. Primary care practice-based research networks: Working at the interface between research and quality improvement. Ann. Fam. Med. 2005, 3, S12–S20. [Google Scholar] [CrossRef] [PubMed]
- Lindbloom, E.J.; Ewigman, B.G.; Hickner, J.M. Practice-based research networks: The laboratories of primary care research. Med. Care 2004, 42, III45–III49. [Google Scholar] [CrossRef] [PubMed]
- Primary Care Practice-Based Research Networks: An AHRQ Initiative. Available online: http://www.ahrq.gov/research/findings/factsheets/primary/pbrn/index.html (accessed on 24 July 2019).
- PBRN Resource Center. Available online: https://pbrn.ahrq.gov/about/resource-center (accessed on 24 July 2019).
- Lipowski, E.E. Pharmacy practice-based research networks: Why, what, who, and how. J. Am. Pharm. Assoc. (2003) 2008, 48, 142–152. [Google Scholar] [CrossRef] [PubMed]
- Goode, J.V.R.; Mott, D.A.; Chater, R. Collaborations to facilitate success of community pharmacy practice-based research networks. J. Am. Pharm. Assoc. (2003) 2008, 48, 153–162. [Google Scholar]
- Kuo, G.M.; Steinbauer, J.R.; Spann, S.J. Conducting medication safety research projects in a primary care physician practice-based research network. J. Am. Pharm. Assoc. (2003) 2008, 48, 163–170. [Google Scholar] [CrossRef]
- Schommer, J.C. Establishing Pharmacist Practice-Based Research Networks; American Pharmacists Association Foundation: Washington, DC, USA, 2010. [Google Scholar]
- National Interdisciplinary Primary Care Network. Available online: http://pharmacy.uiowa.edu/NIPC%20PBRN (accessed on 24 July 2019).
- PBRN Registry. Available online: http://pbrn.ahrq.gov/pbrn-registry (accessed on 24 July 2019).
- Marinac, J.S.; Kuo, G.M. Characterizing the American College of Clinical Pharmacy Practice-Based Research Network. Pharmacother 2010, 30, 865. [Google Scholar] [CrossRef]
- Farland, M.Z.; Franks, A.S.; Byrd, D.C.; Thomas, J.L.; Suda, K.J. Development of a primary care pharmacist practice-based research network. Curr. Pharm. Teach. Learn. 2012, 4, 150–154. [Google Scholar] [CrossRef]
- Minnesota Pharmacy Practice-Based Research Network. Available online: https://cdn.ymaws.com/www.mpha.org/resource/resmgr/imported/PBRN/index.html (accessed on 24 July 2019).
- Seel, L.V.; Hultgren, K.E.; Snyder, M.E. Establishing the Medication Safety Research Network of Indiana (Rx-SafeNet): Perspectives of community pharmacy employees. Innov. Pharm. 2012, 3, 79. [Google Scholar] [CrossRef]
- Snyder, M.E.; Frail, C.K.; Seel, L.V.; Hultgren, K.E. Experience developing a community pharmacy practice-based research network. Innov. Pharm. 2013, 3, 78. [Google Scholar] [CrossRef]
- CAPPNet. Available online: http://pharmacy.uky.edu/research-innovation-and-discovery/research-centers/center-advancement-pharmacy-practice/cappnet (accessed on 24 July 2019).
- San Diego Pharmacist Resource and Research Network. Available online: https://sdpharmacist.eng.ucsd.edu/ (accessed on 24 July 2019).
- ACORNSEED. Available online: https://pharmacy.nova.edu/acornseed/ (accessed on 24 July 2019).
- Carr, M.B.; Divine, H.; Hanna, C.; Freeman, P.R.; Blumenschein, K. Independent community pharmacist interest in participating in community pharmacy research networks. J. Am. Pharm. Assoc. (2003) 2011, 51, 727–733. [Google Scholar] [CrossRef] [PubMed]
- Hébert, J.; Laliberte, M.C.; Berbiche, D.; Martin, E.; Lalonde, L. The willingness of community pharmacists to participate in a practice-based research network. Can. Pharm. J. 2013, 146, 47–54. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Hagemeier, N.E.; Blevins, S.R.; Hagen, K.S.; Sorah, E.L.; Shah, R.S. Integration of rural community pharmacies into a rural family medicine practice-based research network: A descriptive analysis. Innov. Pharm. 2015, 6, 216. [Google Scholar] [CrossRef]
- Patel, P.; Hemmeger, H.; Kozak, M.A.; Gernant, S.A.; Snyder, M.E. Community pharmacist participation in a practice-based research network: A report from the Medication Safety Research Network of Indiana (Rx-SafeNet). J. Am. Pharm. Assoc. (2003) 2015, 55, 649–655. [Google Scholar] [CrossRef] [Green Version]
- Kozak, M.A.; Gernant, S.A.; Hemmeger, H.M.; Snyder, M.E. Lessons learned in the growth and maturation stages of a community pharmacy practice-based research network: Experiences of the Medication Safety Research Network of Indiana (Rx-SafeNet). Innov. Pharm. 2015, 6, 203. [Google Scholar] [CrossRef]
- McDonough, R.P.; Doucette, W.R. Developing collaborative working relationships between pharmacists and physicians. J. Am. Pharm. Assoc. (Wash.) 2001, 41, 682–692. [Google Scholar] [CrossRef]
- Zillich, A.J.; McDonough, R.P.; Carter, B.L.; Doucette, W.R. Influential characteristics of physician/pharmacist collaborative relationships. Ann. Pharmacother. 2004, 38, 764–770. [Google Scholar] [CrossRef]
- Zillich, A.J.; Doucette, W.R.; Carter, B.L.; Kreiter, C.D. Development and initial validation of an instrument to measure physician-pharmacist collaboration from the physician perspective. Value Health 2005, 8, 59–66. [Google Scholar] [CrossRef]
- Liu, Y.; Doucette, W.R. Exploring stages of pharmacist-physician collaboration using the model of collaborative working relationship. J. Am. Pharm. Assoc. (2003) 2011, 51, 412–417. [Google Scholar] [CrossRef]
- Oklahoma Physicians Resource/Research Network. Available online: https://www.okprn.org (accessed on 24 July 2019).
- Smith, K.D.; Merchen, E.; Turner, C.D.; Vaught, C.; Nagykaldi, Z.; Aspy, C.; Mold, J. Patient-physician e-mail communication revisited a decade later: An OKPRN study. J. Okla. State Med. Assoc. 2009, 102, 291–293. [Google Scholar]
- Lawler, F.H.; Mold, J.W.; McCarthy, L.H. Do older people benefit from having a confidant? An Oklahoma Physicians Resource/ResearchNetwork (OKPRN) study. J. Am. Board Fam. Med. 2013, 26, 9–15. [Google Scholar] [CrossRef]
- Wickersham, E.; Gowin, M.; Deen, M.H.; Nagykaldi, Z. Improving the adoption of advance directives in primary care practices. J. Am. Board Fam. Med. 2019, 32, 168–179. [Google Scholar] [CrossRef]
- Nagykaldi, Z.; Mold, J.W. The role of health information technology in the translation of research into practice: An Oklahoma Physicians Resource/Research Network (OKPRN) study. J. Am. Board Fam. Med. 2007, 20, 188–195. [Google Scholar] [CrossRef]
- Nagykaldi, Z.; Mold, J.W.; Bradley, K.K.; Bos, J.E. Bridging the gap between public and private healthcare: Influenza-like illness surveillance in a practice-based research network. J. Public Health Manag. Pract. 2006, 12, 356–364. [Google Scholar] [CrossRef]
- Nagykaldi, Z.J.; Yeaman, B.; Jones, M.; Mold, J.W.; Scheid, D.C. HIE-i—Health information exchange with intelligence. J. Ambul. Care Manag. 2014, 37, 20–31. [Google Scholar] [CrossRef]
- Nagykaldi, Z.; Calmbach, W.; Dealleaume, L.; Temte, J.; Mold, J.; Ryan, J.G. Facilitating patient self-management through telephony and web technologies in seasonal influenza. Inform. Prim. Care 2010, 18, 9–16. [Google Scholar] [CrossRef]
- Nagykaldi, Z.; Chou, A.F.; Aspy, C.B.; Mold, J.W. Engaging patients and clinicians through a wellness portal to improve the health of Oklahomans. J. Okla. State Med. Assoc. 2010, 10, 498–501. [Google Scholar]
- Aspy, C.B.; Enright, M.; Halstead, L.; Mold, J.W. Improving mammography screening using best practices and practice enhancement assistants: An Oklahoma Physicians Resource/Research Network (OKPRN) study. J. Am. Board Fam. Med. 2008, 21, 326–333. [Google Scholar] [CrossRef]
- Mold, J.W.; Aspy, C.A.; Nagykaldi, Z. Implementation of evidence-based preventive services delivery processes in primary care: An Oklahoma Physicians Resource/Research Network (OKPRN) study. J. Am. Board Fam. Med. 2008, 21, 334–344. [Google Scholar] [CrossRef]
- Scheid, D.C.; Hamm, R.M.; Ramakrishnan, K.; McCarthy, L.H.; Mold, J.W.; Oklahoma Physicians Resource/Research Network. Improving colorectal cancer screening in family medicine: An Oklahoma Physicians Resource/Research Network (OKPRN) study. J. Am. Board Fam. Med. 2013, 26, 498–507. [Google Scholar] [CrossRef]
- Cho, D.Y.; Mold, J.W.; Roberts, M. Further investigation of the negative association between hypertension and peripheral neuropathy in the elderly: An Oklahoma Physicians Resource/Research Network (OKPRN) Study. J. Am. Board Fam. Med. 2006, 19, 240–250. [Google Scholar] [CrossRef]
- Cotton, A.; Aspy, C.B.; Mold, J.; Stein, H. Clinical decision-making in blood pressure management of patients with diabetes mellitus: An Oklahoma Physicians Resource/Research Network (OKPRN) Study. J. Am. Board Fam. Med. 2006, 19, 232–239. [Google Scholar] [CrossRef]
- Mold, J.W.; Cacy, D.S.; Dalbir, D.K. Management of laboratory test results in family practice. An OKPRN study. Oklahoma Physicians Resource/Research Network. J. Fam. Pract. 2000, 49, 709–715. [Google Scholar]
- Ferrell, C.W.; Aspy, C.B.; Mold, J.W. Management of prescription refills in primary care: An Oklahoma Physicians Resource/Research Network (OKPRN) study. J. Am. Board Fam. Med. 2006, 19, 31–38. [Google Scholar] [CrossRef]
- Braun, V.; Clark, V. Using thematic analysis in psychology. Qual. Res. Psychol. 2006, 3, 77–101. [Google Scholar] [CrossRef] [Green Version]
- NVivo Qualitative Data Analysis Software; Version 9; QSR International Pty Ltd: Melbourne, Australia, 2010.
- CPESN USA. Available online: https://www.cpesn.com/ (accessed on 24 July 2019).
- Trygstad, T.; CPESN USA, Raleigh, NC, USA. Personal communication, 2019.
- Academia-CPESN Transformation Pharmacy Collaborative. Available online: https://www.actforpharmacy.com/ (accessed on 24 July 2019).
- Chui, M.A.; Stone, J.A.; Odukoya, O.K.; Maxwell, L. Facilitating collaboration between pharmacists and physicians using an iterative interview process. J. Am. Pharm. Assoc. (2003) 2014, 54, 35–41. [Google Scholar] [CrossRef] [Green Version]
Advice Categories | Exemplar Quotes |
---|---|
Champion/Leader | “The first thing that you’re going to have to have is a champion who is known and respected by pharmacists throughout the state.” |
Core group | “Form a core network of people that have buy-in, who basically want to improve outcomes, who have good relationships with a few providers.” |
Members (generate interest) | “The initial thing is really to enroll people who are very interested. I think that will probably help you have success with it just from their enthusiasm and their use of the network.” |
“The most effective way is to have a personal relationship with that pharmacist and invite them personally.” | |
Members (balance) | “Making sure that you have a chance to get broad based and that you have a strategy for getting out to the rural areas and making sure there’s contact with the folks at the private small areas, as well as the larger ones that really keep you in balance.” |
“I think you probably need to get folks from the community and maybe throughout Oklahoma, from the small town, maybe the private small pharmacist who runs his or her business and then to maybe some of the corporate, conglomerate, large pharmacies… and that might be interesting to get different perspectives.” | |
Projects | “I think it would be to have clear goals with at least at the onset some simple projects that you could achieve success with fairly simply and build your basis of support.” |
Needs assessment/planning | “Start with a needs assessment of pharmacists throughout Oklahoma, find out what are some of the challenges they are having, you know, the different community settings that they work in, whether it might be relationships with other physicians or job burnout or pay issues… kinda find out what are pharmacists doing… or what kind of goals or likes do they have in terms of making a contribution and see if they might find it very useful and then start off with perhaps some short term goals and long terms goals.” |
Collaboration Area | Exemplar Quotes |
---|---|
Medication use management | “The other thing that would really be useful is a way of knowing how often the patient is taking the medication by looking at their refill behavior and then knowing which medication doesn’t really make sense for them to be on.”“ If we can collaborate with pharmacists to actually ensure that there’s an accurate record and we can minimize errors, then it’s better for patient safety.”“ I think there will be a greater need in the future for pharmacists to work closely together with physicians as we take care of more chronically ill elderly people who require a lot of medications.” |
Patient and caregiver education on chronic disease states | “A lot of our patients might take their medication only when they think their blood pressure is elevated or take their diabetes medication when they think their sugar is elevated as opposed to taking it every day. I think those are important aspects that might be looked at from the pharmacy perspective in terms of helping clinicians do better and helping patients do better.” “I think my pediatric population, parents and kids, especially asthmatics, could have very good things come out of a collaboration with a pharmacist, especially when it comes to inhalers.” |
Cost management (e.g., product selection, formulations) | “Something that would be very helpful is having a pharmacist involved in pulling all the charts where the patients are on really expensive medications or their meds could be combined or put into an easier format for them where could have some cost savings.” |
Physician education on new therapies | “Doctors don’t get a whole lot of education once they get out, and a lot of it is from the drug reps and we always have to kind of take that with a grain of salt. I would love to have a pharmacist come and say, ‘Okay, here’s these three drugs and here’s when you give this one as opposed to this one and this is what you have to watch out for.’ That would be hugely beneficial.” |
Immunization coordination | “I think everything from when we need to do mass immunization programs to where there needs to be some coordination between supply of the material, as well as distribution of it to the people who benefit.” |
Theme | Subthemes | Exemplar Quotes |
---|---|---|
Real-time information and support | Utilize technology resources | “It’s definitely been huge with the monitoring of, and being involved in, the influenza tracking because you could see when it hits in Oklahoma and then you can treat appropriately.” |
Access user-friendly listserv for timely feedback | “… if you have the ability to ask a question and get an answer from experienced people in a very short period of time, that’s a huge benefit.” | |
Disseminate information | “I think the concept of sharing information with clinicians throughout Oklahoma and finding a vehicle to… quickly disseminate it was important.” | |
Peer interaction and learning | Interact with clinicians from different backgrounds | “Probably the biggest benefit is simply being able to see the forum of doctors and all different practice types all across the state talking about different issues of well, ‘How do you address this?’ and ‘How do you address that?’” |
Learn from clinicians with more experience | “What you get is not the ‘book’ knowledge, but the knowledge of experience.” | |
Alleviate isolation | “It gives me a little bit more of a feel for what’s happening at the community level. I think in academic medicine we sometimes become isolated and we become siloed in and the OKPRN is a network that allows us to communicate back and forth.” | |
Attend annual conferences | “You bring doctors who participated in the network for one day’s worth of CE or maybe a day and a half worth of CE and then you get to exchange, which is again another way of learning how to improve the delivery of care… sometimes you might have physicians that might have figured out how to get things done, so that’s been beneficial.” | |
Improvement in practice quality | Keep up to date | “Well, as physicians, we need to keep abreast of what is going on in medicine and the best way to do that is to be involved in decision making and research… particularly what it involves with my patients in family medicine.” |
Receive feedback on practice parameters | “I feel I have made some of my office activities more streamlined and more beneficial to [my patients] for quality and access.” | |
See patients experience benefits | “… I’ve been involved in so many different projects through the years that have been associated with OKPRN, such that my patients can actually reap the rewards.” | |
Advancement of family medicine | Participate in research | “The practice stimulation of engaging in clinical research was a big benefit; and then just knowing that we were involved in significant research for the specialty itself was also pretty exciting.” |
Lend credence to specialty | “Being an active member means that we can be in touch with all the good things that are being done there, which has… a lot of significance to what family care practice is all about.” | |
Personal satisfaction | Excited about research involvement | “I just love all the projects… I’m like a kid in a candy store with that kind of stuff.” |
Energized by learning | “… I think that’s what keeps me invigorated, is learning new stuff all the time.” | |
Assured as a health care provider | “It just helps you deliver better care because you’re not second-guessing what you’re doing.” |
© 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
Share and Cite
Planas, L.G.; Desselle, S.P.; Cao, K. Valuable Lessons for Pharmacist PBRNs: Insights and Experiences from Physician PBRN Members. Pharmacy 2019, 7, 123. https://doi.org/10.3390/pharmacy7030123
Planas LG, Desselle SP, Cao K. Valuable Lessons for Pharmacist PBRNs: Insights and Experiences from Physician PBRN Members. Pharmacy. 2019; 7(3):123. https://doi.org/10.3390/pharmacy7030123
Chicago/Turabian StylePlanas, Lourdes G., Shane P. Desselle, and Kaitlyn Cao. 2019. "Valuable Lessons for Pharmacist PBRNs: Insights and Experiences from Physician PBRN Members" Pharmacy 7, no. 3: 123. https://doi.org/10.3390/pharmacy7030123
APA StylePlanas, L. G., Desselle, S. P., & Cao, K. (2019). Valuable Lessons for Pharmacist PBRNs: Insights and Experiences from Physician PBRN Members. Pharmacy, 7(3), 123. https://doi.org/10.3390/pharmacy7030123