1. Introduction
The rapid development of science and technology has offered the market plenty of different functional characteristics of products meeting the diversified needs of people. However, the production process inevitably produces a large number of defective and waste products, resulting in environmental pollution and waste of resources [
1]. According to the U.S. Environmental Protection Agency data, the resources obtained through the recycling of electronic scrap can reduce of ore energy by 97%, water consumption by 40%, air pollution by 86%, and water pollution by 76% compared to re-mining smelting. Recycling and remanufacturing used products can not only achieve the reuse of resources but also reduce production costs and help companies to achieve greater profits. Some companies such as Dell, Samsung, and Hewlett-Packard have established reasonable recycling systems, which not only develop a green, low-carbon, and environmentally friendly economic systems but also achieve economic benefits. A closed-loop supply chain can achieve a circular economy through the recycling of waste products [
2]. Currently, academic research on the closed-loop supply chains has received much attention, and many scholars provide decision guidance for decision-makers in the supply chains by researching the closed-loop supply chain management. Mehran et al. [
3] found that under stochastic demand and returns, manufacturing and remanufacturing costs are decisive for the optimal remanufacturing rate, and that an increase in the remanufacturing rate reduces the cost of installing and ordering products in the system and increases the volume of orders. Zhang et al. [
4] designed a multi-product, sustainable, uncertain closed-loop supply chain network and found that an increase in customer demand can have strong economic and environmental impacts.
The research in this paper aims to address the following questions:
- (1)
When decision-makers price products using discrete decisions that more closely match the reality, will the product price change as the sales process progresses?
- (2)
As innovative products spread in the market, will changes in the proportion of the consumer market for innovative products have an impact on the pricing of products?
- (3)
Does the difference in purchase regret psychology between new and remanufactured products affect the decisions and profits of each member of the closed-loop supply chain?
The remainder of this article is organized as follows: in
Section 2, a review of the literature is presented.
Section 3 presents the underlying theory used in this paper.
Section 4 presents the model assumptions.
Section 5 describes the model development and solution.
Section 6 contains the numerical analysis. Finally, the conclusions are given in
Section 7.
4. Model Assumptions
This paper considers a closed-loop supply chain consisting of a manufacturer, a retailer, and a third-party recycler. In this closed-loop supply chain, the manufacturer and the retailer, as the leading and following players, are responsible for the manufacture and wholesale of new and remanufactured products and the sale of new and remanufactured products, respectively. Meanwhile, the third-party recycler is responsible for the recycling of used products as the follower, and the processed products are processed by the manufacturer for remanufacturing.
A diagram of the member relationships between closed-loop supply chains is shown in
Figure 1.
This paper assumes that the new product and the remanufactured product are identical in appearance and function, but remanufactured products are usually developed and produced by recycling used products and are labelled as such when being sold [
33]. In addition, consumers prefer the new product, so the manufacturer and retailer price the new product higher than the remanufactured product.
Assuming that the manufacturer’s cost of producing a new product is
(USD/unit) and the cost of producing a remanufactured product is
(USD/unit), the cost savings from remanufacturing is
, and the larger the value of
, the higher the cost savings from remanufacturing. The manufacturer’s wholesale price of a brand new product at stage
is
(USD/unit), and the wholesale price of a remanufactured product is
,
(USD/unit); the retail price of a brand new product at stage
is
(USD/unit), and the retail price of a remanufactured product at stage
is
,
(USD/unit); the recycler’s recycling rate of a used product at stage
is
(%), and the recycling rate
is related not only to the recycling effort at the current stage but also to the recycling rate at the previous stage. According to the evolution of the recovery rate described in [
10], at discrete times, the recycling rate at two stages is
, where
(unit) is the recycling effort expended,
(>0) is the coefficient of the impact of the recycler’s effort on the recycling rate, and
(>0) is the coefficient of the recycler’s recycling rate decaying with the stage. The recycling effort cost of the recycler is a quadratic function
(USD) about the recycling effort
expended by the recycler [
2]. The number of stages in the supply chain in which members make decisions is
. The potential market exists in the market The total number of consumers in the market is
(unit).
Bass was the first to propose a model for predicting sales of innovative consumer durables in conjunction with a viral propagation model. Innovative products not only attract consumers in the market but also spread in the consumer market similar to the spread of a virus within a crowd. Therefore, this paper uses the process of pathogen infection of the population to model the process of innovative product entry into the market: the virulence of pathogens and viruses are considered as innovative products and the attraction of innovative products to consumers in the market, respectively. In addition, the infected and susceptible populations can be considered as innovators and imitators in the consumer market. The purchase decision of innovator
is independent of other consumers in the market and is only influenced by external factors such as advertising; the purchase decision of imitator
is influenced by internal factors such as the promotional behaviour of the innovator after purchase. This can be expressed in the form of a differential equation as follows:
Therefore, the dynamic evolution of an innovative product in a closed-loop supply chain can be well depicted by the Bass model. Combining the Bass diffusion model of a new product after it enters the market [
25] with the Bass model in discrete time [
26], the proportion of innovators
can be rewritten as the incremental proportion of innovators at stage
, i.e.,
, where
denotes the influence of external factors such as advertising, and
k is
the imitation coefficient of imitators.
This paper assumes that consumers have the following three situations when making product choices [
34]. First, consumers have different attitudes towards product purchase choices, when new and remanufactured products are available in the market at the same time. Second, when consumers buy a product and after using it, they have regrets, which we call the purchase regret psychology. Assuming that the number of consumers with purchase regret at stage
is
, and this part of consumers will regret because the product fails to achieve the expected effect and provide negative evaluations to potential consumers of the product, causing a loss of goodwill for the product, which in turn leads to a slowdown in the diffusion of new and remanufactured products [
35]. The third is the impact of product price on consumer purchase, the higher the price, the weaker the purchasing willingness of consumers [
25]. Based on the above three aspects, Equation (10) is modified to obtain the modified Bass diffusion model, which is presented in Equation (11):
where variable
is the coefficient of regret after purchasing a new product, and variable
is the coefficient of regret after purchasing a remanufactured product. If
, the new product is more attractive to consumers than the remanufactured product, and the regret of consumers for buying the new product is weaker; instead, they are more likely to regret buying the remanufactured product. If
, the remanufactured product has more competitive advantage. Value
is the coefficient of imitation after the potential consumers of the new product are influenced by the positive evaluation of the product. Value
is the coefficient of imitation after the potential consumers of the remanufactured product are influenced by the positive evaluation of the product. Value
is the imitation coefficient of the potential consumers of remanufactured products in the market who are influenced by the positive evaluation of the product, which leads to the imitation coefficient of the purchase behaviour. Values
,
, and
are constant with a given value;
is the sensitivity coefficient of the consumers to the price
of the product, which reflects the impact of the change in the price of the product on the demand of the new product, and the sales rate gradually decreases with the increase in the price. Formula (11) is collapsed and simplified, so that
. To obtain the increment of the proportion of the innovators in stage
after the simplification, we use the following formula:
In turn, we can obtain the demand for brand new products in stage
as
. In this paper, the demand is specified as the sales volume, so that the manufacturer’s cost function can be obtained as follows:
. The income function is as follows:
. The retailer’s cost function is as follows:
. The income function is as follows:
. The cost function for the recycler is as follows:
; the income function is as follows:
. Thus, the profit function of the manufacturer, retailer, and recycler can be expressed as follows:
where
indicating the manufacturer, retailer, and third party recycler, respectively.
The symbols and meanings used in this paper are shown in
Table 3.
5. Model Building and Solving
In the closed-loop supply chain differential game model established in this paper, the dominant manufacturer takes the lead in determining its wholesale price
for the brand new product, and then the following retailer and third-party recycler decide their respective retail price
and recycling effort
. According to Equation (13), the respective long-term profit functions of the manufacturer, retailer, and third-party recycler are obtained as follows:
Thus, there are manufacturers, retailers, and recyclers, whose respective target panoply is as follows:
According to the game order, when the manufacturer decides on the optimal wholesale price sequence
, solve the optimal retail price sequence
of the retailer and the optimal recycling effort sequence
of the recycler, so that the objective functions
and
are maximized. That is, solve the following optimal control problem:
Proposition 1. When the manufacturer’s optimal wholesale price sequence is , the retailer’s optimal retail price sequence is as follows: The optimal recycling effort sequence for the recycler is as follows: The recycling rate of waste products is as follows: Cross-cutting conditions are as follows: .
Based on the obtained optimal retail price sequence
for the retailer and the optimal recycling effort sequence
for the recycler, solve for the optimal wholesale price sequence
for the manufacturer such that the utility function
is maximized. That is, the following optimal control problem is solved:
Proposition 2. The manufacturer’s optimal wholesale price sequence is as follows: Cross-cutting conditions are as follows: .
Proposition 3. The incremental share of brand new products in the market in phase is as follows: Corollary 1. Recall effort for brand new products is unrelated to the two acquisition regret psychologies generated by consumers, and tends to decrease throughout the sales process.
Proof. From Proposition 1, it follows that , , , and vary with the sales stage only by the cross-sectional condition . Value is positively correlated with . Since , is a constant, , and thus, it is obvious that . □
Corollary 2. Since the recycling rate of the recycler changes in the two stages as , thus having the recycling rate of stage as ; apparently, the change in the recycling rate is also unaffected by the two acquisition regret psychologies generated by consumers, and the recycling rate tends to increase throughout the sales process.
It can be seen from Corollary 1 and Corollary 2 that the recycler’s recycling rate varies inversely with the recycling effort expended, with the recycling effort decaying during the sales process and the recycling rate gradually increasing; but whatever changes occur in and , i.e., arbitrary changes in consumer purchase regret psychology, they do not affect the recycler’s recycling effort or its recycling rate.
Corollary 3. The pricing strategies and of the manufacturer and retailer in the sales process are related to the cross-sectional condition and the recovery rate . As decreases, both and increase. If , then decreases as increases, and conversely, increases as increases. If , then decreases as increases, and conversely, increases as increases.
Proof. From Proposition 2, we know that , where , , and therefore, decreases as the number of sales stages increases . The first-order partial derivatives of and for and , respectively, yield , , , and . Therefore, is negatively correlated with when , and is negatively correlated with when . □
Corollary 4. When the share of brand new products in the market is less than 0.5, that is , wholesale and retail prices are positively correlated with consumers’ regret coefficient for purchasing new products and positively correlated with consumers’ regret coefficient for purchasing remanufactured products; when the share of brand new products in the market is more than 0.5, that is , wholesale and retail prices are negatively correlated with consumers’ regret coefficient for purchasing new products and negatively correlated with consumers’ regret coefficient for purchasing remanufactured products.
Proof. The first-order partial derivatives of and for and , respectively, give , , , , and , where . When is , we have , , , and , and when is , we have , , , and . □
Corollary 3 and Corollary 4 suggest that manufacturers and retailers’ optimal pricing is affected by cross-sectional conditions and recall rates during the sales process, and that the impact of consumer acquisition regret on manufacturers’ pricing varies depending on the share of new products in the market. This implies that, given a certain market volume, capturing the share of new products timely in the market has positive implications for manufacturers and retailers’ pricing decisions, as well as for analysing the impact of consumer acquisition regret psychology.
Corollary 5. The share of new products in the market increases gradually as the sales process proceeds, and the market share of new products is the highest at the end of sales.
Proof. From Proposition 3, it follows that the increment of brand new products in the market in stage is as follows: , where obviously holds, and because , , , and , holds. Therefore, , and thus, it is obvious to obtain . □
Corollary 6. , , , and are related to the parameters and as follows: , , , , , , and .
Corollary 6 shows that total sales of new products in the market decrease as consumers’ purchase regret coefficients and increase, and the sales profits of manufacturers and retailers decrease as consumers’ purchase regret coefficients and increase, but the sales profits of recyclers are not related to consumers’ purchase regret coefficients and . This implies that changes in consumer purchase regret affect the total number of new products sold in the market and the sales profits of manufacturers and retailers, but not the profits of third-party recyclers, because recyclers’ recycling is not related to changes in market demand.
6. Numerical Analysis
In order to verify the conclusions obtained in
Section 4, this section analyses the optimal decision and profit of each decision-maker in the closed-loop supply chain at each sales stage and the market share of brand new products through numerical arithmetic examples and further investigates the impact of two different regret psychologies of consumers on the decision variables, the total sales of brand new products, and the profit of each member in the closed-loop supply chain. A typical example of an innovative product is the Apple phone, according to the Fomalhaut Techno Solutions’ analysis, the iPhone SE 3, 64G version, cost about USD200 and was sold in the market for USD429, i.e.,
. To reduce the environmental impact of its products and to facilitate recycling, Apple more than doubled the use of tungsten, rare earth elements, and cobalt. Meanwhile, they designed three devices, Daisy, Taz, and Dave, to dismantle the used iPhones and collect valuable raw materials to remanufacture products, with statistics showing that nearly 25% of the products are made from recycled materials. Therefore, we set
, and
. In the context of objective reality, drawing on the parameter settings of [
5,
14,
15], we set
,
,
,
,
,
,
,
,
, and
.
(1) Given the values of two acquisition regret coefficients
and
for consumers, a numerical analysis is conducted to explore the optimal pricing strategy of each decision-maker in the closed-loop supply chain at each stage. Let
,
be taken as
,
,
, and
, and the values of other parameters are kept constant and substituted into Equations (23), (24), and (28) in
Section 5 to analyse the optimal pricing of each participant in the closed-loop supply chain at each stage under different scenarios of
and
. The results are shown in
Table 4.
The results obtained from
Table 4 show that the recycling effort of recyclers is the highest at the beginning of the sales process and decreases gradually as the sales process proceeds. Regardless of the values of
and
, the wholesale and retail prices of brand new products gradually increase as the sales process proceeds, and when the value of
or
is fixed, the pricing strategies of manufacturers and retailers can be approximated to remain unchanged regardless of the changes in the other value, which is not exactly the same as the conclusion obtained from Corollary 4. This is because the recycling rate is focused on the recycling of scrap products, and compared to recycling rate of waste products, the wholesale and retail prices of brand new products are more sensitive to changes in the cross-sectional condition, which is the main factor influencing decision-makers’ price strategy formulation. Therefore, when manufacturers and retailers set prices for brand new products, they need to focus on the impact of cross-sectional conditions and ignore the impact of recyclers’ recycling rates.
For the later in-depth analysis,
is selected. Using the optimal decision of each participant at each stage obtained from
Table 4, the profit of each participant at each stage is calculated, as shown in
Figure 2.
As shown in
Figure 2, the change in profit between the manufacturer and the retailer at each stage is approximately the same, both declining as the sales process proceeds, with the manufacturer’s profits decreasing by USD2,457,465 and the retailer’s profits decreasing by USD2,421,374 at stage 10 compared to stage 1. Unlike the former, the recycler’s profits gradually increase at each stage as the sales process proceeds. From stage 1 to stage 10, recyclers’ profits increased by nearly 234%.
(2) From the whole sales process, the regret coefficient
of consumers purchasing brand new products and the regret coefficient
of consumers purchasing remanufactured products are considered as variables for a numerical analysis to explore the impact of the two different regret psychologies generated by consumers on the closed-loop supply chain. Based on the above [
5],
and
are selected in steps of 0.2 from 0 to 1, and other basic parameters are kept constant to obtain the profit of each participant in the closed-loop supply chain throughout the sales process and the trend of total sales of brand new products, as shown in
Figure 3a,b.
As shown in
Figure 3a,b, when the regret coefficient
of consumers purchasing remanufactured products remains unchanged, as the regret coefficient
of consumers purchasing brand new products increases, the profit of manufacturers and retailers gradually decreases, and the total amount of sales of brand new products decreases, and at this time, remanufactured products have more advantages in the market compared with brand new products. When the regret coefficient
of consumers purchasing new products remains unchanged, the profit of manufacturers and retailers gradually decreases as the regret coefficient
of consumers purchasing remanufactured products increases, and the total sales volume of new products also decreases, and the change in the total sales volume is more obviously affected by the regret coefficient
, and the new products have an advantage in the market at this time; however, no matter how the two kinds of consumer’s purchase regret psychology change, the profit of recyclers always remains the same.
(3) Looking at each stage of brand new product sales, the regret coefficient
of consumers purchasing brand new products and the regret coefficient
of consumers purchasing remanufactured products are considered as variables, and a numerical analysis is conducted to explore the impact of the two different regret psychologies generated by consumers on the product pricing and the profit earned by manufacturers and retailers at each stage. Four stages—1, 3, 7, and 10—are selected, where stages 1 and 3 satisfy the share of brand new products in the market
, and stages 7 and 10 satisfy the share of brand new products in the market
. Based on the above [
5],
and
are selected in steps of 0.2 from 0 to 1, and other basic parameters are kept constant. The wholesale price
, the retail price
, and the manufacturer and retailer’s profit at each stage are shown in
Figure 4 and
Figure 5.
As shown in
Figure 4a,b, in stages 1 and 3, at this time
, the manufacturer and retailer’s optimal pricing for the product increases as consumers develop two types of purchase regret, and the change is more pronounced in stage 1 compared to stage 3. In stages 7 and 10, at this time
, the manufacturer and retailer’s optimal pricing for the product decreases as consumers develop two types of purchase regret.
As shown in
Figure 5a,b, the profitability of the manufacturer and retailer decreases with the increase in both purchase regrets in all four selected stages, and the profitability of the manufacturer and retailer decreases, as the new product is sold in the market.
7. Discussion and Conclusions
In this paper, we consider the heterogeneity between brand new and remanufactured products and study the closed-loop supply chain differential game problem with consumer purchase regret psychology under discrete-time conditions.
7.1. Research Conclusions
Firstly, for third-party recyclers, the two types of purchase regret generated by consumers have no impact on their profits, and the recyclers’ profits are only related to the recycling effort they expend. In addition, the recovery efforts are the greatest at the beginning of the sale and continue to decrease as the sale progresses. Instead, the recycler’s recycling rate changes in contrast to the change in their recycling effort, with the recycler’s recycling rate being the lowest at the beginning of the sale, increasing gradually as the sale progresses and reaching the maximum at the end of the sale.
Secondly, the total sales volume of brand new products is affected by consumers’ purchase regret. With the increase in both purchase regrets, the total product sales gradually decrease, and total product sales are more sensitive to changes in consumer regret over the purchase of new products.
Thirdly, the optimal pricing strategies of manufacturers and retailers are mainly influenced by the cross-sectional condition, and as the cross-sectional condition decreases, manufacturers and retailers will increase their respective pricing, although the recycling rate of used products also affects the pricing strategy, the effect is negligible compared to the effect caused by the cross-sectional condition.
Finally, both the manufacturers and retailers’ optimal pricing and profitability are affected by consumers’ purchase regret factor, and this effect is related to the share of new products in the market. When the percentage of new products in the market is less than 0.5, the manufacturer’s pricing will gradually increase as the two purchase regret psychologies of consumers increase, and when the percentage of new products in the market is greater than 0.5, the manufacturer’s pricing will gradually decrease as the two purchase regret psychologies of consumers increase, and the higher the percentage of new products in the market, the more obvious this phenomenon is. The profitability of manufacturers and retailers decreases with the increase in the two types of purchase regret.
7.2. Contribution to the Literature
This paper has made some contributions to the literature on closed-loop supply chains based on discrete time. For example, the authors of [
9] studied the problem of hybrid closed-loop supply chain management in a random market demand scenario; the authors of [
10] studied the issue of inventory management for multi-cycle closed-loop supply chain. However, neither study considers the impact of the stochastic fluctuations generated by the market on supply chain decisions when an innovative product enters the market. Most of the studies on closed-loop supply chains are static situations, and some scholars have conducted relevant studies in dynamic situations with continuous decision times. For example, the authors of [
16] explored the impact of inflation on supply chain profitability, but their study was not conducted in a closed-loop supply chain and did not consider the impact of innovative products emerging in the market on optimal supply chain decisions. This paper provides a certain theoretical basis for later studies on the dynamics of closed-loop supply chains with discrete decision times. Compared with the study of a closed-loop supply chain under the continuous decision time condition [
13], this paper uses the discrete Bass model to disaggregate the continuous decisions and study the pricing strategies of vendors at each stage, which expands the application of the Bass model.
This paper also introduces the acquisition regret psychology of consumers in a closed-loop supply chain system. Compared with studies that also consider consumer behavioural psychology [
29], this paper transforms consumer expectation psychology into acquisition regret psychology and investigates the different effects of different acquisition regret psychologies of consumers, which enriches the theory in the field of closed-loop supply chains and consumer behavioural psychology.
7.3. Managerial Implication
Our findings have the following implications for management research.
Firstly, for manufacturers and retailers, when the psychology of consumer’s purchase regret is constant in the market, in the early stage of the new product entering the market, consumers’ desire to buy is very strong, and the sales of the product are high. At this time, the manufacturer adopts lower pricing for the product, so that the new product can spread in the market as soon as possible. In the sales process, as the proportion of brand new products in the market gradually increases, brand new products are no longer “brand new” to the market, consumers’ desire to buy decreases, product sales decrease, and the manufacturers need to increase the pricing of products to improve their profits, to prepare for the new brand new products to enter the market. Therefore, it is critical for the manufacturers to be able to judge the “newness” of a brand new product. When a new product is no longer “new”, its price is adjusted to reduce the potential loss of revenue, while the retailer can determine the price of the product based on the adjustment in the manufacturer’s price and sales in the market. Manufacturers can achieve a good cycle of high revenue by continually selling new brand new products.
Secondly, when consumer purchase regret psychology changes in the market, manufacturers and retailers need to price brand new products according to their share in the market: when the share of brand new products in the market is below 50%, the pricing of brand new products will gradually increase as consumer purchase regret psychology rises. This is because when a new product enters the market in the early stage, it needs to recover the cost of research and development as soon as possible, and the increase in regret psychology will lead to a decrease in product sales and the loss of profits for the manufacturer, so the manufacturer needs to increase the price to reduce the loss of profits. In the face of strong market regret, the manufacturer’s price increase can build a brand image. When the proportion of brand new products in the market exceeds 50%, the product has a certain consumer base in the market. The stronger the regret, the greater the impact on the spread of brand new products in the market; therefore, the manufacturers need to reduce their own pricing and use a thin profit strategy to obtain as much profit. As the retailers have a direct line of sight to consumers, they are more sensitive to this change in the sentiment in the market. To maximise long-term profitability across the supply chain, manufacturers and retailers need to work together to share market information and make precise price adjustments in time. In addition, manufacturers also should meet the wishes of consumers as much as possible and perfect after-sales service work to reduce the impact of negative publicity behaviour on the total product sales due to consumer regret.
Thirdly, the profit of recyclers is not affected by the psychology of consumers’ purchase regret. Therefore, recyclers should be proactive in the market and expend the highest possible recycling effort to improve the product recycling rate in the early stage of sales.
Finally, compared with the open-loop supply chain, the structure of the closed-loop supply chain for innovative products is more complex, and the changes in the market dynamics for products are more diverse.
7.4. Future Research Scope
This study assumes that the maximum purchase potential of the market in the Bass model remains unchanged, that consumers do not make repeat purchases, and that the participants in the supply chain are perfectly rational. In reality, the maximum purchasing potential changes all the time, consumers make repeat purchases of new products they are satisfied with, and the participants cannot be completely rational in their decision-making process. Therefore, in future studies, we can specify the market potential as a function of price and understanding of the innovation to capture the variability of the maximum purchase potential of the market, as well as use the repeat purchase diffusion model as the basic model for the study, or we can consider the irrational psychology of the decision-maker as a variable.