3.1. Technology in Kindergarten Health and Safety Practices
3.1.1. Smart Attendance System
The smart attendance device serves as a technological safety tool designed to facilitate the secure and efficient daily entry of children into the kindergarten, as illustrated in
Table 6. The system consists of a gate and a small screen where parents or children scan a QR code. The device verifies essential information, including the child’s name, class, and COVID-19 test results—features particularly critical during the pandemic. Children meeting the health and safety criteria (e.g., confirmed identity, no symptoms of illness, and a negative COVID-19 test) are granted entry, with the gate opening automatically upon successful verification. This system streamlines the entry process while reinforcing safety measures.
As shown in
Table 7, video analysis of the smart attendance device affirmed that it was designed to operate as an Independent Actor, autonomously verifying entry criteria without facilitating interactive roles for parents or children. Its primary function as an objective screener ensures impartiality but inherently limits user engagement. In this role, the device prioritizes efficiency, relegating parents and children to passive observers during its operation. While this design achieves its safety and efficiency objectives, it introduces limitations in user experience by neglecting opportunities for interactivity, which may reduce satisfaction and engagement among families.
Our analysis indicated that interpersonal interactions, such as communication between parents, children, and school staff, were more critical to the success of the system than interactions between humans and the technology itself. Challenges, such as low sensitivity or Wi-Fi delays, were largely resolved through direct communication with school personnel rather than through technological adjustments. Specifically, 10.53% of parents who encountered operational issues relied on teachers and staff for assistance.
In contrast, approximately 89.47% of parents demonstrated autonomy in operating the system without the need for external assistance, which highlighted the simplicity and ease of use of the device. However, the device lacked features to provide direct guidance to children, a gap observed during its use. In these instances, parents often assumed the role of a facilitator, guiding their children through the process—a role the technology itself could potentially have fulfilled. This finding highlighted the limited scope of the human–technology interaction, as the device predominantly functioned as an Independent Actor, restricting the depth of engagement between users and the system.
In summary, the smart attendance device effectively fulfills its safety-oriented purpose, offering a simple and efficient design that enables parents to operate it independently. However, its focus on simplicity comes at the cost of broader functionality and interactivity. The device’s limited capacity to engage children directly or address diverse user needs leaves parents to compensate as facilitators, revealing an opportunity for future enhancements to balance efficiency with richer interaction capabilities.
3.1.2. Morning Inspection Robot
The morning inspection robot conducts daily health checks on kindergarten children using a combination of a screen, scale, and camera to assess and display health details, as shown in
Table 8. The robot first identifies children through facial recognition and then examines physical features such as the mouth and hands. It audibly announces results and displays photos on its screen, collecting data on height, weight, body temperature, and the condition of teeth, nails, and hands. This system contributes to the systematic collection of health data and supports efforts to monitor children’s well-being within the kindergarten setting.
As shown in
Table 9, interactions with the morning inspection robot illustrate dynamic role transitions between humans and technology. The robot transitions through roles as a Facilitator, Responsive Entity, and finally an Independent Actor, while humans shift between roles as Observers and Responsive Entities during the inspection process. At the start of the interaction, the robot autonomously uses its camera to recognize the child, announces their name, and verifies their identity. During this stage, the robot assumes the role of a Facilitator, guiding the process by issuing verbal instructions such as “Please open your mouth” or “Please pay attention to your nails,” while the child passively observes. As the inspection progresses, the robot adjusts its lighting and focus based on the child’s movements and surroundings, while the child actively participates by opening their mouth or raising their hands. In this phase, both the robot and the child engage as Responsive Entities, directly interacting with one another. Once the inspection is complete, the robot displays a photo and verbally communicates the results, transitioning into the role of an Independent Actor that operates without further human input, while the child reverts to being an Observer.
The analysis of interaction dynamics reveals key trends in children’s communication behaviors with the morning inspection robot. Notably, 28.58% of children refused to use the robot entirely, opting instead for traditional teacher-led checks. Among those who successfully engaged with the robot, 22.86% avoided verbal communication with the device. Active verbal exchanges between children and the robot were rare, with passive or no communication dominating most interactions. Passive communication involved minimal, non-verbal responses, such as following the robot’s instructions (e.g., opening their mouth or raising their hands) without speaking or actively engaging. In contrast, non-verbal communication, such as gestures and eye contact directed at the robot, was more prevalent and appeared to be a preferred mode of interaction for many children.
These findings suggest that children’s preference for non-verbal modes of communication may have multiple underlying causes. Non-verbal interactions might be perceived as more intuitive or less demanding compared to verbal exchanges. Alternatively, this behavior could reflect discomfort with the interaction itself, such as unease with the robot’s verbal prompts or its mechanical nature. Another potential factor is a reluctance to engage due to the public sharing of personal data, such as the audible announcement of health information. Further research is needed to explore these factors and better understand the reasons behind children’s communication preferences with the robot.
Although the morning inspection robot demonstrates more diverse role transitions compared to the smart attendance system, its interactions remain limited in depth. There were no observed cases where human actions or decisions meaningfully influenced how the technology operated or was perceived. Similarly, the robot showed no evidence of adapting or responding to human actions. Verbal engagement with the robot was minimal, and the interaction was primarily cooperative, lacking reciprocal adaptation or responsiveness between the child and the technology. These limitations highlight opportunities to enhance the robot’s design to support richer and more responsive interactions with its users.
3.2. Barriers to Effective Technology Integration
3.2.1. Infrastructure Challenges
The integration of technology in kindergarten settings has enhanced autonomous participation among parents and children. Parents have generally demonstrated proficiency in using the smart attendance device, and even when they encounter challenges, they persist in resolving them to successfully engage with the technology. Similarly, the morning inspection robot has been well-received by a majority of children (71.43%), with many eagerly anticipating their turn to use it.
Table 8 illustrates children’s excitement while lining up to interact with the robot.
Despite this enthusiasm, inadequate infrastructure presents significant challenges, particularly in terms of accuracy, sensitivity, and network connectivity.
Technical Limitations. While labeled as “smart”, the digital devices in use frequently exhibit issues with accuracy and sensitivity. More than half of the participants highlighted concerns regarding accuracy, which can hinder productivity and user satisfaction. Participant P2 explained, “The morning check robot’s camera captures the entire mouth of the child but struggles to interpret the observed data”. Similarly, P9 emphasized, “Robotic inspections may lack precision, with teacher inspections being more detailed”.
Sensitivity was another significant concern. The smart attendance device often responds slowly, creating delays during entry and exit. Participant P17 noted, “Smart attendance devices might fail to recognize QR codes, causing morning entry queues”. Observations revealed instances where children stood in front of the morning inspection robot only to experience recognition failures, preventing the completion of health checks. Participant C9 echoed these frustrations, stating, “Both smart attendance devices and morning inspection robots sometimes fail to recognize me”.
These technical limitations not only reduce operational effectiveness but also introduce additional administrative burdens. For example, failures in data synchronization between devices and the school system can create inefficiencies and foster frustration among educators and students alike. This highlights the pressing need for improvements in the accuracy and sensitivity of these devices to ensure reliable and seamless operations. To address these limitations, developers may focus on integrating advanced error-detection algorithms and improving device calibration to enhance sensitivity and precision.
Network Connectivity Issues. The functionality of technological devices in kindergartens is heavily reliant on stable network connectivity, yet this remains a notable limitation. Participant P15 stated, “Network circumstances constrain smart attendance devices, and if the network signal is not linked, this device cannot be used, which is annoying”. Similarly, P14 described, “The network at the kindergarten’s entrance is occasionally weak, and the QR code for entrance on the cell phone does not display”. These network issues disrupt device functionality and hinder smooth operations, as the devices are unable to process essential data without a reliable signal.
Teachers also identified network constraints as a barrier to efficient use of these systems. Participant T4 remarked, “The convenience of smart attendance devices is contingent on network connectivity; if the signal is absent, the device becomes nonfunctional”. This feedback underscores the necessity of robust networks to support the effective operation of these digital devices in kindergarten settings. Implementation of stronger network infrastructure, such as dedicated Wi-Fi access points or backup connections, may mitigate this issue. Additionally, embedding offline functionality in devices could allow them to operate temporarily without a network, reducing dependency on real-time connectivity.
Inefficient Processes. In addition to network connectivity problems, inefficiencies in the photo-uploading process for the morning inspection robot further exemplify the lack of a fully prepared technological environment. Participant T8 described this process as overly reliant on a multi-step system requiring the involvement of an information supervisor:
These robots’ face recognition requires photo uploading, but the current photosystem requires the information supervisor to operate, which means that the teachers need first ask parents for images and then hand them over to the information supervisor. This process is time-consuming, and only the information manager will know if the child’s photo was successfully imported. It would be convenient if the teacher could manage the photo upload. At the same time, during the import process, there are frequently unsuccessful cases that necessitate restarting the machine and repeating the import processes until they are properly completed.
The reliance on a centralized system for photo uploads delays the functionality of the robot and increases the workload for teachers and supervisors. Simplifying the upload process and allowing teachers to independently manage photo uploads could reduce bottlenecks and enable smoother operations.
3.2.2. Challenges in User Engagement and System Design
Technology Needs to Be User-Friendly. The alignment of technology with user preferences and knowledge is critical in educational and healthcare settings, where diverse stakeholders—including children, teachers, and families—engage with digital tools. Children’s reactions to technology, for instance, vary widely, reflecting the challenge of designing child-friendly systems. Some children, like C2, expressed enthusiasm for interactive and visually engaging features, stating, “I like robots because there are many buttons and QR codes on the robots, which are fun”. However, others held less favorable views. Child C5 described the morning inspection robot as intimidating: “The morning inspection robot looks a bit scary. It would be great if it could resemble Elsa and engage in interactive games with me”. Similarly, C11 suggested a more personal touch, saying, “I wish the robot could have two arms so it could hug me”.
These diverse reactions highlight the importance of designing technology that accommodates varying preferences and fosters a sense of comfort and engagement. During observations of the morning inspection robot, approximately one-third of the children exhibited reluctance to interact with the device, underscoring the need for designs that prioritize user-friendliness and appeal to children’s developmental needs.
In addition to visual and interactive elements, ergonomic factors significantly impact usability. Participant T3 noted, “If a child is under 1 m tall, the morning inspection robot’s camera cannot capture them, rendering the child unable to utilize the morning inspection robot”. This height limitation similarly affects the smart attendance device, as described by C8: “The smart attendance device is also too high. Younger children can’t reach it if they want to use it”. Observations further revealed instances where children struggled to use the attendance device without parental assistance, emphasizing the importance of designing systems that are physically accessible to young users. As Participant C8 suggested, shorter designs could better accommodate younger siblings and ensure independent use by all children.
Aligning technology with users’ knowledge levels is also essential, particularly when involving families of diverse ages. While many parents embrace the integration of healthcare technology, older family members, such as grandparents, often find the systems challenging to navigate. Participant P10 expressed, “The technology is too intricate, and we are too old to acquire the knowledge to operate them”. This reluctance highlights the gap in digital literacy among older users, which may hinder widespread adoption and acceptance of these tools.
Training and Support for Effective Use. Educators echoed similar concerns, emphasizing the need for training to maximize the potential of these technological systems. Participant T4 explained, “We often rely on trial-and-error to navigate these devices because there isn’t enough formal training provided. If we had clearer guidance, we could use these systems more effectively”. Without sufficient training, educators are burdened with troubleshooting and learning through experience, which detracts from their primary responsibilities and reduces the overall efficiency of technology integration.
To address these challenges, educational institutions and healthcare providers must prioritize the development of user-friendly interfaces and offer comprehensive training programs tailored to diverse audiences. These programs should account for the needs of children, teachers, and family members, particularly grandparents, to bridge the technological knowledge gap and foster greater acceptance of digital advancements. Ensuring that technology is both accessible and intuitive can significantly enhance user engagement and streamline its integration into early childhood education and healthcare settings. By addressing usability concerns through thoughtful design and tailored training, these systems can better meet the needs of all stakeholders, ensuring that healthcare technology fulfills its potential to support children’s development and well-being in a collaborative and inclusive manner.
3.3. Impacts of Technology on Kindergarten Practices
3.3.1. Improved Operational Efficiency
The integration of healthcare technology in early childhood settings has garnered widespread approval among both teachers and parents, who recognize its potential to address resource limitations and enhance efficiency. One of the key benefits highlighted is its ability to mitigate the shortage of healthcare staff. Participant T4 shared, “In our kindergarten, there’s only one healthcare personnel who conducts time-consuming morning check-ups for all the children. However, introducing a morning inspection robot is seen as effective in reducing her workload and compensating for the healthcare shortage”.
Parents similarly acknowledged the advantages of technology in easing their daily routines. Participant P8 noted, “Smart attendance equipment simplifies the manual attendance process, saving valuable time for parents and teachers”. This sentiment reflects the growing reliance on technology to automate time-intensive tasks and improve overall operational efficiency.
Teachers also emphasized how technology has streamlined administrative processes, reducing the complexity of manual operations. Participant T8 explained, “Before utilizing technology, the health staff had to manually confirm attendance for each class through calls, which was complex. Now, technology allows attendance figures to be directly uploaded, reducing the workload for healthcare staff and improving speed and efficiency”. The ability to upload attendance data in real-time not only reduces the burden on healthcare personnel but also enhances the accuracy and speed of data processing, allowing more time for critical tasks.
Parents have particularly appreciated the integration of attendance data with mobile apps, which provide real-time updates on their children’s entry and exit times. Participant P6 highlighted this convenience, explaining how the smart attendance device connects to an app, enabling them to monitor their children’s schedules seamlessly. This transparency fosters better communication between parents and teachers, ensuring a collaborative approach to managing children’s daily routines.
The integration of smart attendance systems and health monitoring robots has significantly modernized traditional healthcare practices in kindergarten settings. By automating repetitive tasks and providing comprehensive data, these technologies enhance the efficiency and accuracy of operations.
3.3.2. Positive Outcomes in Stakeholder Collaboration
The introduction of digital tools has also strengthened communication between stakeholders, fostering a more collaborative environment in kindergarten settings. Real-time data sharing has improved the transparency of operations, allowing parents, teachers, and healthcare staff to work together more effectively.
Parents benefit from direct access to attendance and health information through digital platforms. This connectivity ensures they remain informed about their children’s schedules and well-being. Participant P6 emphasized how the integration of the smart attendance system with mobile apps creates a seamless experience, allowing for better coordination between parents and educators.
Teachers and healthcare personnel have similarly benefited from enhanced communication pathways enabled by real-time data sharing. This is particularly evident in scenarios requiring tailored support for children with specific needs. For example, attendance data allows nutritionists and chefs to prepare individualized meals for children with allergies or dietary restrictions. Participant T1 elaborated:
Smart attendance equipment expeditiously informs us of the attendance numbers, including those of children with special needs. This is crucial, as children with allergies or specific dietary requirements necessitate distinct meals. Nutritionists and chefs utilize the data collected by the smart attendance device, facilitating the preparation of tailored recipes for individual children.
Teachers also use real-time data to align their efforts with other staff members, ensuring consistency and precision in their daily operations. The ability to access and share attendance and health metrics creates a cohesive and supportive environment, enabling educators to deliver more personalized care to children.
This enhanced connectivity reflects a broader trend of using technology to bridge communication gaps, build a cohesive community, and align stakeholders’ efforts in kindergarten settings. By streamlining information flow, these technologies foster teamwork and improve the overall care and development of children. Participant P8 noted the broader implications of these advancements: “The introduction of technology has made our communication more efficient and transparent. It’s easier to coordinate with teachers and support staff when we have the same real-time information”.
The integration of healthcare technologies has not only modernized traditional practices but has also created new pathways for collaboration, demonstrating how digital tools can strengthen relationships and align efforts within early childhood education settings.
3.3.3. Emerging Needs
Despite its benefits, the current use of technology in kindergartens reveals gaps in data accessibility and integration. Of the 18 parents interviewed, 55% expressed a desire for access to their children’s health information, such as body temperature, height, and weight, to foster stronger collaboration with schools. Participant P16 emphasized, “We hope that all kinds of information about young children can be concentrated on one app or platform, as long as the classification is clear”.
While increased transparency can empower parents and support more holistic child development, it also raises concerns about data privacy and security. Participant T5 proposed developing a centralized platform to integrate health, attendance, and educational data, ensuring seamless communication among departments while safeguarding sensitive information. This vision aligns with the broader objective of creating a unified, secure system for data sharing, enabling greater collaboration without compromising privacy.
3.4. Data Sharing and Integration
Bridging Home–School Communication. One of the most significant concerns among parents is the limited accessibility of health information collected by digital devices. Of the 18 parents interviewed, 10 (55%) expressed a strong desire for access to their children’s health metrics, such as body temperature, height, and weight. This demand aligns with the evolving emphasis on home–school collaboration, where parents are more actively involved in their children’s well-being [
48]. Participant P16 articulated, “We hope all kinds of information about young children can be concentrated on one app or platform, as long as the classification is clear”.
However, sharing sensitive health information raises privacy and security concerns. Kindergartens need to balance transparency with privacy, necessitating well-defined policies and security measures for data management and information safeguarding, ensuring a responsible and secure data-sharing environment.
Expanding Technology Use Beyond Healthcare in Schools. The integration of technology in kindergartens has proven valuable in streamlining healthcare-related tasks, but its potential extends well beyond these applications. Teachers and parents envision broader uses for health data to enhance both educational strategies and administrative processes, leveraging the synergy between healthcare and education for a more integrated approach to child development.
Health Data Supporting Educational Strategies. Teachers see significant potential for health data collected by the morning inspection robot to inform educational initiatives. Participant T3 highlighted this application: “Through the morning inspection robot, we can assess the obesity rate across the entire kindergarten. This insight prompts consideration of developing educational topics and implementing teaching strategies, such as enhanced exercise activities, to address and mitigate childhood obesity”.
This data-driven approach emphasizes the role of health metrics in identifying trends, enabling educators to design targeted programs that address specific needs. For example, obesity data could guide the development of physical education programs or school-wide campaigns promoting healthy lifestyles. Participant T3’s perspective underscores the untapped potential of integrating health data into teaching contexts, fostering a more holistic view of child development.
Participant T2 also emphasized the value of technology in streamlining nutritional analysis, an area traditionally managed through labor-intensive manual processes:
In the past, nutritional analysis required manual efforts by healthcare staff, necessitating monthly data collection and subsequent aggregation for analysis. Presently, with technological support, healthcare personnel simply input each child’s recipes and food intake weekly, leveraging big data for precise individual analyses.
This efficiency not only reduces the workload for healthcare staff but also provides educators with actionable insights to tailor health education and dietary practices to the needs of individual children.
Centralized Platforms for Data Integration. Participants also identified the need for a centralized platform to integrate health data with broader school management processes. Participant T5 proposed this solution: “An integrated information platform would enhance interdepartmental connectivity, enabling the seamless sharing of information among various departments. This would optimize the efficiency of educational endeavors within the school”.
Such a system could streamline communication and decision-making by providing all relevant departments with real-time access to critical information. For example, attendance and health data could inform both healthcare initiatives and educational planning, creating a more cohesive and efficient organizational structure.
Parents echoed this desire for a centralized approach. Participant P16 remarked, “We hope that all kinds of information about young children can be concentrated on one app or platform, as long as the classification is clear”. This preference for unified data management reflects a broader trend toward integrated systems that simplify information access for both educators and families.
Transforming Administrative Processes. By expanding the use of health data and integrating it into centralized platforms, kindergartens have the potential to transform not only healthcare practices but also educational and administrative processes. These advancements could improve the overall functionality of early childhood education systems by enhancing efficiency, promoting collaboration across departments, and supporting personalized care and learning strategies.
Participant T5 summarized the broader implications of this approach:
This platform ideally should facilitate interdepartmental connectivity, enabling the seamless sharing of information among various departments. Such integration would enhance the organizational structure of the entire kindergarten, resulting in a more grid-based management system, thereby optimizing the efficiency of educational endeavors within the school.
By leveraging health data for both educational and administrative purposes, kindergartens can create a more holistic, efficient, and child-centered approach to early education, benefiting stakeholders across the board.
Need for In-Depth Data Analysis. The current implementation of data usage in kindergarten settings remains rudimentary, neglecting the comprehensive potential of healthcare data in facilitating informed decision-making. Participant T1 highlighted the current limitations, stating, “We use health data collected through technology to establish a health file for each child, gaining insights into the overall health of the kindergarten and understanding the developmental progress of individual children”. However, the data are often used only for basic record-keeping, with little effort to leverage it for deeper insights or strategic decision-making.
Participant P9, the principal of the kindergarten, emphasized the need for more sophisticated analysis:
The kindergarten attendance equipment provides a quick count of children’s attendance, but the analysis often stops at the surface level. Many teachers only focus on getting the number of children in attendance and rarely think further. For example, where a decrease in attendance could signal underlying issues like seasonal changes or a societal influenza outbreak.
These findings suggest a pressing need for advanced training and tools to help educators interpret and apply health data effectively. By expanding the scope of data analysis, kindergartens can implement more informed and proactive interventions to enhance children’s well-being.