1. Introduction
Globally, sustainability and the environmental issues are top of mind for many consumers when making decision about food choices. Organic food is commonly known as food produced from farming systems that avoid the utilization of artificial fertilizers and pesticides. Organic food provides health benefits with no chemical additives [
1] and helps in minimizing negative impacts on the environment [
2]. Nevertheless, the growth of organic food consumption is attributed to the increasing levels of concern for environmental and ecological welfare [
3].
In Malaysia, the organic food market is relatively small compared to larger countries, such as the Unites States [
4]. The value of Malaysia’s organic food production is expected to hit RM200 million by the year 2025, to satisfy local demand and the export market [
5]. It will be challenging to convince consumers in the food market to change their eating habits and food choices towards a more sustainable food consumption pattern, as these are the central aspect of their lifestyles. As a result, consumers’ acceptance of or resistance toward organic food has become the focus of many academicians and industrial practitioners.
Socio-demographic factors, such as age, are important variables in consumer behavioral studies [
6] as different age groups have different social, cultural, political and economic experiences. Although the literature on organic food is increasing, there is a lack of studies on organic food behavior of the Millennial generation [
7]. Studies concerning organic food purchase intention among Millennials are needed as the organic food market will continue to grow and evolved [
8]. Millennials are defined as those who are born between 1980s and the middle of 1990s [
9,
10].
According to Khidhir [
11], by 2025, Millennials will make up nearly 75% of the global workforce. Millennials are more engaged with food and tend to be more health-conscious and eat healthier compared to other generations [
12]. They are generally more environmentally conscious and understand better health problems in the communities; thus, they understand the importance of having food that is free from pesticides and other chemicals [
13].
Similarly, Molinillo et al. [
6] examined the antecedents of Millennials towards organic food purchase from the data collected from two distinct countries (i.e., Brazil and Spain) and showed that both health and social consciousness influenced their willingness to pay a price premium towards organic food. In Greece, Kamenidou et al. [
13] revealed that organic food purchasing behavior was different from the five generational cohort surveyed in the study. Hence, it is important to understand whether there will be any significant differences between socio-demographic characteristics of Millennials in Malaysia and their intention to purchase organic food. The outcome of the study is essential when designing targeted marketing campaigns in the organic food market.
There are two objectives in this study. First, we aim to examine whether any significant differences exist between socio-demographic characteristics of Millennials and their intention to purchase organic food. Secondly, this study extends the Theory of Planned Behavior (TPB) by integrating variables from the Protection Motivation Theory (PMT) to investigate factors that influence Millennials’ intention to purchase organic food. PMT [
14] is often used as theoretical basis for the study of personal protective behavior.
PMT is a social cognitive model that prioritizes relevant perceptions to predict health-related behaviors. The TPB-PMT integrated model has stronger explanatory power [
15] and both theories have similarities that make them a good platform for theory integration [
16,
17]. Research in the context of organic food purchases among Millennials from multi-theoretical perspectives by combining TPB and PMT is a vital approach. The outcomes of this study will provide deep insights for any stakeholders who are involved in sustainable organic food chains to better segment and target the green market with more enduring and effective sales and marketing strategies. This will help to promote sustainable organic food consumption, thus, contributing towards sustainability goal in the country.
The remainder of this paper is structured as follows: In
Section 2, we will discuss the literature review, research hypotheses and the research framework. In
Section 3, we will explain the research design and methodology. This is followed by a report of the results in
Section 4. In
Section 5, we will provide discussion based on the results and compares with previous studies. Lastly, in
Section 6, we conclude by discussing the theoretical contribution, practical implications, limitations and future research directions.
3. Methods
Survey questionnaires were distributed face-to-face to target respondents in 2019. Following the definition of Millennials given by Dimock [
9] and San et al. [
10], the selected respondents (i.e., Millennials) were born between 1980s and the middle of 1990s and resided in Klang Valley, Malaysia. Since it was not possible to obtain a sampling frame from the local authorities, convenience sampling was employed. Target respondents were approached at both organic and non-organic food retail outlets to ensure there was a mixture of both organic and conventional food purchasers. Kline ([
70] suggested that a sample size of 200 was appropriate for Structural Equation Modeling (SEM) analysis.
Participation in the study was voluntary, and a total of 214 questionnaires were collected. Several statistical analyses, such as descriptive analysis, independent sample T-test, Analysis of Variance (ANOVA) were conducted via SPSS. Descriptive statistics were used to describe the basic features of the data, such as the percentage and the average mean scores for each of the variables.
The independent sample T-test was used to compare the means between two groups. For instance, gender (female and male) and age groups (26–35 and 36–45 years). Whereas ANOVA was used to compare the means among three or more groups for other demographic characteristics except gender and age groups. In addition, PLS-SEM was applied to examine the structural relationship of the constructs proposed in the model. Both measurement and structural models were assessed in
Section 4.
This study was based on quantitative research. The measurement scales of six constructs were adopted and adapted from existing validated scales. Items for perceived severity and perceived vulnerability were adapted from Rainear and Christensen [
38], items for response efficacy were adapted from Ibrahim and Al-ajlouni [
36], self-efficacy items were adapted from Wang et al. [
35], attitude, subjective norm and purchase intention were adapted from Paul et al. [
29]. All these scales were measured using a seven-point Likert agreement scale and is presented in
Appendix A.
4. Results
The results of descriptive analysis, the independent sample T-test and analysis of variance (ANOVA) are first presented, followed by the measurement and structural model assessment. From the 214 samples collected, 52% of them were male, and 48% were female. Furthermore, 80% were between the ages of 26 and 35 years, 58% were single, 53.5% had a tertiary education; 32% worked as officers, and 42% earned RM5000 or more per month.
4.1. Gender, Age, Prior Experience and Independent Sample T-Test
Independent sample T-test was conducted to determine whether there is a significant difference between gender and purchase intention towards organic food (Hypothesis 1).
Table 1 and
Table 2 showed the frequency, percentage, average mean score of purchase intention towards organic food based on gender and results from the independent sample T-test by gender. A total of 112 males and 102 females participated in this study, with 52% and 48% of the sample size respectively. The results showed that the variances are not significantly different and purchase intention between gender is not significantly different (t
212 = −0.629,
p > 0.05). Therefore, it can be assumed that they are equal (F = 4.439,
p < 0.05), and Hypothesis 1 was not supported.
Next, the frequency, percentage, average mean score of purchase intention towards organic food based on age group and results from the independent sample T-test by age group were presented in
Table 1 and
Table 2. The respondents consist of 172 who are from the 26–35 age group, while the rest of 42 respondents are from the 36–45 age group. The results showed that the variances are not significantly different and purchase intention between age group is not significantly different (t
212 = −0.424,
p > 0.05). Therefore, it can be assumed that they are equal (F = 0.070,
p < 0.05) and Hypothesis 2 was not supported.
As for the prior experience versus intention, it was hypothesized in Hypothesis 8. As shown in
Table 1, out of total of 214 respondents, 164 of them purchased organic food before whereas the rest of 50 do not have prior experience in purchasing organic food. In
Table 2, the results revealed that the variances are significantly different and purchase intention towards organic food between prior experience is significantly different (t
212 = 2.034,
p < 0.05). Therefore, it can be assumed that they are not equal (F = 0.024,
p > 0.05) and Hypothesis 8 was supported.
4.2. Other Socio-Demographic Characteristics and Analysis of Variance (ANOVA)
One-way Analysis of Variance (ANOVA) was applied to determine whether there were any significant differences between the socio-demographic characteristics of Millennials and their purchase intention towards organic food (H2–H7). One way ANOVA was used because each hypothesis only involves one independent variable, which has more than two categorical groups.
Table 3 presented the ANOVA results for other socio-demographic characteristics in this study. Respondent profiles are as follows: 58% are single; 53.5% are Bachelor’s Degree holders; 32% are executive officers; 42% have monthly income above RM5001; and 71% are Chinese.
The ANOVA results indicated that H5 (F7,206 = 2.736; p = 0.010, < 0.05) and H6 (F3,210 = 3.834; p = 0.011, < 0.05) were supported, while H3 (F2,211 = 1.161; p = 0.315, > 0.05), H4 (F4,209 = 0.853; p = 0.493, > 0.05), H7 (F2,211 = 1.333; p = 0.266, > 0.05) were not supported. In other words, Malaysian Millennials’ occupation and monthly income were found to have significant difference on their intention to purchase organic food. In contrast, marital status, education level and ethnicity were found to have no significant differences on purchase intention towards organic food.
4.3. Assessment of Measurement Model
Anderson and Gerbing’s two-step approach [
71] was used to assess the multi-theoretical approach research model developed as shown in
Figure 3. The measurement model was tested to investigate the reliability and validity of the instruments used followed by running the structural model to test the hypotheses.
4.3.1. Convergent Validity
Convergent validity was tested to assess whether the measurement items of the construct were correlated through several criteria indicated by Hair et al. [
72]. First, standardized factor loading estimates for each of the indicator should be 0.50 or above; second, an average variance extracted (AVE) of 0.50 or higher suggests adequate convergence; and third, the convergent validity is achieved if the composite reliability (CR) meets the cut-off criterion of 0.60. Factor loading estimates for all the measurements items were above the minimum point of 0.50; the CR values extended from 0.9247 to 0.9684, while AVE values ranged between 0.8038 and 0.9101 (
Table 4). Hence, all measurements for the reliability as well as the validity of each construct were achieved.
4.3.2. Discriminant Validity
Discriminant validity was examined using Fornell and Larcker [
73] criterion and Heterotrait–Monotrait ratio of correlations (HTMT). Fornell and Larcker [
73] suggested that a latent variable should interpret and explain better the variance on its own indicators, as compared to the variance of other latent variables.
Table 5 indicates the square root of AVE of each construct is greater than the correlation with the others constructs. Therefore, all constructs obtained satisfactory result based on Fornell and Larckers’ Criterion; thus, discriminant validity has been ascertained.
4.4. Assessment of Structural Model
In order to test the significance of the relations, a Bootstrapping module was used. Then, the Predictive Relevance (Q
2) and Effect Size (f
2) were evaluated. The findings in
Table 6 show that the predictive relevance (Q
2) of purchase intention had a value of 0.3416, indicating that the model has sufficient predictive power as the Q
2 values reported were significantly above zero. Next, to interpret the impact of f
2 at the structural level, it has been suggested that the effect is large when f
2 is 0.35, medium when f
2 is 0.15 and small when f
2 is 0.03 [
74]. With this, the values of f
2 reported in
Table 7 range from 0.1187 t0 0.8458, which indicated that the constructs have medium to large effect in producing coefficient of determination score for purchase intention, Therefore, the model was accurate, and all the constructs were important for the general adjustment of the model.
4.5. Hypotheses Testing
According to the path coefficients and significance level as shown in
Table 7, response efficacy (β = 0.2397,
p < 0.000) and attitude (β = 0.4307,
p < 0.000) significantly and positively influenced Millennials purchase intention towards organic food. Therefore, H11 and H13 were supported. Perceived severity (β = −0.0077,
p < 0.000), perceived vulnerability (β = 0.0919,
p < 0.000), self-efficacy (β = 0.1207,
p <0.000) and subjective norm (β = 0.1188,
p < 0.000) were not significant, which means that H9, H10, H12 and H14 were not supported. Further investigation discovered that attitude was the most important predictor of Millennials’ intention to purchase organic food, followed by response efficacy.
Table 7 provides a summary of the results of hypotheses testing (H1–H14) in this study.
5. Discussion
In terms of socio-demographic indicators, occupation, monthly income and prior experience were found to have significant and positive influence towards Millennials consumers’ intention to purchase organic food, and the results wareere consistent with past studies [
48,
49,
51,
52,
54]. The likelihood of purchasing organic food is increasing with income in a study conducted in the south of Sweden by Irandoust [
48]. High income consumers were more likely to increase their purchase of organic food products.
The remaining socio-demographic characteristics: gender, age, marital status, educational level and ethnicity were found to have no significant relationship with Millennial’s purchase intention towards organic food. This was in line with the results reported from Munasinghe and Shantha [
47] and Irandoust [
48]. Other possible explanations on the insignificant results for H1 (Gender), H2 (Age), H3 (Marital Status), H4 (Education Level) and H7 (Ethnicity) is that Millennials, regardless of their gender, age group, marital status, educational level and ethnicity, appear to think similarly in terms of purchase intention across these demographic factors.
Millennials were born in the time of economic prosperity (in the 1980s and 1990s) and were exposed to a much open concept of consumerism, technological advancement, better standard of living and higher educational attainment. Additionally, many of them have similar outlooks and exposure via mass and social media on issues, such as the environment, sustainability, circular economy and organic food consumption. They were exposed at an early age to these concepts regardless of their background. This could be a possible reason why certain demographic factors did not yield significant results. In summary, for the first part of the analysis on the social-demographic characteristics, H1, H2, H3, H4 and H7 were not supported, while H5, H6 and H8 were supported.
Next, H9 and H10 were not supported as the results showed that perceived severity and perceived vulnerability did not significantly influence Millennials’ intention to purchase organic food. This was in line with past studies that revealed perceived severity and perceived vulnerability did not have the direct relationship with purchase intention [
35,
39,
56]. For instance, Wang et al. [
35] found that farmers perceived that susceptibility and severity of threats caused by water deterioration influenced environmental intention through the mediating effect of subjective norm and attitude toward adopting pro-environmental behavior.
In this study, the results showed that Millennials, the younger consumers, are likely to perceive to have lower chance to experience negative events and less likely to be affected by threats. With this, the mediating variable may need to be explored in future studies in the similar context. Millennials seem to perceive that the situation in terms of environmental degradation, climate change, effect on planet earth is not severe enough to affect their decision to purchase more organic food. These issues are important to them; however, their perception seems to be that these doomsday predictions of the future are not urgent and severe enough for them to take drastic measures to change their buying behavior towards consuming organic food.
As for H11, the results indicated that there was significant positive effect of response efficacy towards purchase intention. This was consistent with past studies by Verkoeyenand Nepal [
26] and Meso et al. [
58], who applied PMT in studies of intended adaptation to coral bleaching and information security training, respectively. In the study of Verkoeyen and Nepal [
26], although the research was not in the context of organic food purchase, PMT was able to explain between 12.8% and 47.7% of the variance in adaptation intentions, with response efficacy and self-efficacy consistently emerging as the strongest significant predictors.
Therefore, results obtained from the present study showed that Millennials believed that purchasing organic food was helpful and effective in lessening threats to the individuals. Millennials tended to have more knowledge about organic food [
75] and effectiveness of purchasing organic food in lessening the particular threat, and this led to higher intention to purchase organic food. Hence, H11 was supported.
Hypothesis H12 was not supported as self-efficacy was found to have no relationship with purchase intention. This result was in accordance to research by Al-Swidi et al. [
60] who applied TPB and reported that the effect of perceived behavioral control on intention to buy organic food was not statistically supported based on the data collected from the academic staffs and students of two universities in southern Punjab, Pakistan. According to the result in this study, Millennials tend to believe that they are not capable to purchasie organic food. One of the reasons could be because they have limited knowledge about the harmful events of not purchasing organic food and less confident in engaging in the behavior, thus, leading to a lower intention to purchase organic food.
Attitude was found to have significant and positive relationship with Millennials’ purchase intention towards organic food. This was in line with past studies [
62,
63,
64]. Therefore, H13 was supported. The results showed that Millennials are inclined to develop a more favorable and positive attitude towards organic food, thus, leading to a higher intention to purchase organic food. It was interesting to note that attitude was a significant predictor of organic food purchase intention, regardless of whether the respondents were from the non-Millennials [
62,
63,
64] or Millennials groups that were surveyed in this study. Hypothesis H14 was not supported as subjective norm had no significant relationship with purchase intention.
Similar to the results shown in the past [
31,
68,
69], the subjective norm was found to have no impact on Millennials’ purchase intention. This could possibly because purchasing organic food has not yet become a social norm among Millennials in Malaysia. As a result, they were not motivated to purchase organic food as it was not widely expected by their important others to engage in the behavior. On the other hand, the result of the study conducted by Al-Swidi et al. [
60] in Pakistan showed that subjective norms significantly moderate the relationship between attitudes and buying intention as well as between perceived behavioral control and buying intention. These warrants future research attention to consider modeling subjective norm as a moderator in the structural model instead of a direct predictor of behavioral intention.
6. Conclusions
The purpose of this study was to investigate the influencing factors of consumer purchase intentions towards organic food from the perspective of the Millennials generation in Malaysia. The significant differences between the socio-demographic characteristics of Millennials and their intentions were examined. In terms of the theoretical contribution, instead of applying a single model, such as TPB, to understand the organic food purchase intention of Millennials, a multi-theoretical approach by including variables from PMT together with variables from TPB could provide a fuller understanding of market information from the domain of organic food purchase.
A number of past researchers argued that TPB places too much emphasis on the rationality of the human subject as an actor and inadequately accounts for other factors (i.e., psychological/social) that played equally crucial roles in determining behavior. TPB will be a better predicting model if other factors are incorporated in the study [
76].
The results concluded that there was no significant difference between gender group of Millennials and their intention to purchase organic food; while occupation, monthly income and prior experience were found to have differences regarding this intention. Response efficacy and attitude positively affected Millennials’ purchase intention towards organic food, and attitude was the most important predictor of purchase intention. From the practical implications, understanding similarities and differences of the target market from the socio-demographic characteristics will allow firms to create more specific selling points to promote sustainable food consumption, thus, moving closer towards sustainability goals in the country.
The results of the present study demonstrated that there is a necessity to influence Millennials’ perception that their action to purchase organic food will make a difference in reducing or eliminating the perceived threat from environmental and ecological problems. It will be timely and important to cultivate favorable and positive attitudes among Millennials in the advertising and promotion campaign as findings showed that a more positive attitude will further reinforce their purchasing intentions.
The outcome of the present study will provide useful information to organic food retailers or marketers who are seeking to improve their sales, achieve continuous business growth and sustain their presence in the market. Knowing the influencing factors towards purchase intention, both existing and potential market players in Malaysia could plan and develop effective targeting and positioning strategies to increase market demand on the organic food products.
Lastly, due to the limitation of the cross-sectional study, a longitudinal approach could be employed to collect data in future studies to determine the variability of patterns over time. Investigations into specific organic foods, such as organic meat or organic vegetables, could be considered in the future in addition to understanding the market responses regarding the general aspects of organic food in the market.