Purchase Intention of Healthy Foods: The Determinant Role of Brand Image in the Market of a Developing Country
Abstract
:1. Introduction
2. Literature Review
Conceptual Model and Research Hypothesis
3. Materials and Methods
3.1. Sample and Procedure
3.2. Measurements
3.3. Data Analysis
4. Results
4.1. Measurement Model Evaluation
4.2. Structural Model Evaluation
5. Discussion
5.1. Theoretical and Practical Implications
5.2. Management Implications
6. Conclusions
6.1. Limitations of the Study
6.2. Future Investigations
Author Contributions
Funding
Institutional Review Board Statement
Data Availability Statement
Conflicts of Interest
Appendix A. Questionnaire
Variable | CODE | Items |
Brand Image (BI) | BI1 | The Union brand has a good reputation |
BI2 | The Union brand addresses my health concerns | |
BI3 | The Union brand is reliable | |
Brand Loyalty (BL) | BL1 | Personally, I prefer the Union brand to other health brands |
BL2 | Personally, I recommend the Union brand to my friends and family | |
Brand Perceived Quality (BPQ) | BPQ1 | The quality of the Union brand is very good |
BPQ2 | The quality of the Union brand is maintained over time. | |
BPQ3 | The quality of the Union brand is reliable | |
Brand satisfaction (BS) | BS1 | I am personally happy with my decision to choose the Union brand because of its commitment to healthy living. |
BS2 | I personally believe that the Union brand is the right thing to buy because of its guarantee | |
BS3 | Overall, I am satisfied with the Union brand because of my health concerns. | |
Brand Trust (BT) | BT1 | Personally, I believe the Union brand is safe |
BT2 | Personally, I believe the Union brand is honest | |
BT3 | Personally, I believe the Union brand is trustworthy | |
Purchase Intention (PI) | PI1 | Personally, I intend to buy Union brand products upon my next purchase |
PI2 | Personally, I intend to pay even a little more for the Union brand | |
PI3 | Personally, I will choose Union brand products whenever I need to buy healthy products. |
References
- Tan, Z.; Sadiq, B.; Bashir, T.; Mahmood, H.; Rasool, Y. Investigating the Impact of Green Marketing Components on Purchase Intention: The Mediating Role of Brand Image and Brand Trust. Sustainability 2022, 14, 5939. [Google Scholar] [CrossRef]
- Carrión, N.; Arias-Bolzmann, L. Factors Influencing Green Purchasing Inconsistency of Ecuadorian Millennials. Br. Food J. 2022, 124, 2461–2480. [Google Scholar] [CrossRef]
- Hoyos-Vallejo, C.A.; Carrión-Bósquez, N.G.; Ortiz-Regalado, O. The Influence of Skepticism on the University Millennials’ Organic Food Product Purchase Intention. Br. Food J. 2023, 125, 3800–3816. [Google Scholar] [CrossRef]
- Watson, A.; Perrigot, R.; Dada, O. The Effects of Green Brand Image on Brand Loyalty: The Case of Mainstream Fast Food Brands. Bus. Strategy Environ. 2024, 33, 806–819. [Google Scholar] [CrossRef]
- Gómez-Bayona, L.; Valencia-Arias, A.; García-Salirrosas, E.E.; Espinoza-Requejo, C.C.; Moreno-López, G. Perception of Green Product Consumption in the Context of the COVID-19 Pandemic in an Emerging Economy. Sustainability 2023, 15, 9090. [Google Scholar] [CrossRef]
- Geldres-Weiss, V.V.; Nicolas, C.; Massa, N.P. Toward a Sustainable Research Agenda on Food Eco-Labelling in the Business and Management Research Domain. Eur. J. Manag. Bus. Econ. 2024. [Google Scholar] [CrossRef]
- Khan, Y.; Hameed, I.; Akram, U. What Drives Attitude, Purchase Intention and Consumer Buying Behavior toward Organic Food? A Self-Determination Theory and Theory of Planned Behavior Perspective. Br. Food J. 2023, 125, 2572–2587. [Google Scholar] [CrossRef]
- Carrión, N.; Arias-Bolzmann, L.G.; Martínez, A.K. The Influence of Price and Availability on University Millennials’ Organic Food Product Purchase Intention. Br. Food J. 2023, 125, 536–550. [Google Scholar] [CrossRef]
- Kamilah, N.N.; Bayu, A.; Nandiyanto, D. Balanced Eating between Fast Food and Healthy Food for Better Nutritional Needs. Indones. J. Educ. Res. Technol. 2024, 4, 1–8. [Google Scholar] [CrossRef]
- García-Salirrosas, E.E.; Niño-de-Guzmán, J.C.; Gómez-Bayona, L.; Escobar-Farfán, M. Environmentally Responsible Purchase Intention in Pacific Alliance Countries: Geographic and Gender Evidence in the Context of the COVID-19 Pandemic. Behav. Sci. 2023, 13, 221. [Google Scholar] [CrossRef]
- Valenzuela-Fernández, L.; Escobar-Farfán, M. Zero-Waste Management and Sustainable Consumption: A Comprehensive Bibliometric Mapping Analysis. Sustainability 2022, 14, 16269. [Google Scholar] [CrossRef]
- Veflen, N.; Velasco, C.; Kraggerud, H. Signalling Taste through Packaging: The Effects of Shape and Colour on Consumers’ Perceptions of Cheeses. Food Qual. Prefer. 2023, 104, 104742. [Google Scholar] [CrossRef]
- Ortiz-Regalado, O.; Llamo-Burga, M.; Carrión-Bósquez, N.; Chávez-Gutiérrez, H.; Guerra-Regalado, W.; Veas-González, I.; Ruiz-García, W.; Vidal-Silva, C. Unveiling Millennials’ Perceptions of Organic Products: A Grounded Theory Analysis in Ecuador and Peru. Sustainability 2024, 16, 5230. [Google Scholar] [CrossRef]
- Oppong, P.K.; Tawiah Yeboah, S.; Gyawu, A. Influence of Brand Awareness and Perceive Quality on Loyalty: The Mediating Role of Association in Traditional Medicine Market in Kumasi, Ghana. Inf. Manag. Bus. Rev. 2020, 12, 1–11. [Google Scholar] [CrossRef] [PubMed]
- Rizqi Febriandika, N.; Wijaya, V.; Hakim, L. Gen-Z Muslims’ Purchase Intention of Halal Food: Evidence from Indonesia. Innov. Mark. 2023, 19, 13–25. [Google Scholar] [CrossRef]
- Armawan, I.; Sudarmiatin, S.; Hermawan, A.; Rahayu, W.P. The Effect of Social Media Marketing, SerQual, EWOM on Purchase Intention Mediated by Brand Image and Brand Trust: Evidence from Black Sweet Coffee Shop. Int. J. Data Netw. Sci. 2023, 7, 141–152. [Google Scholar] [CrossRef]
- Calvo Porral, C.; Lang, M.F. Private Labels: The Role of Manufacturer Identification, Brand Loyalty and Image on Purchase Intention. Br. Food J. 2015, 117, 506–522. [Google Scholar] [CrossRef]
- Alfakih, K.A.A.; Saraih, U.N.; Al-Shammari, S.A.; Abdulrab, M.; ur Rehman, A.; Al-Mamary, Y.H.S. Determinants of the Malaysian Cars Brand Loyalty: Mediating Effect of Brand Satisfaction. J. Ind. Integr. Manag. 2022, 07, 555–598. [Google Scholar] [CrossRef]
- Yu, W.; Cui, F.; Han, X.; Lv, M. Does a Corporation’s Food Recall Strategy Affect Its Brand Image and Consumers’ Intention to Purchase? A Study in the Context of Cereal Recall in China. Br. Food J. 2023, 125, 1437–1452. [Google Scholar] [CrossRef]
- Akoglu, H.E.; Özbek, O. The Effect of Brand Experiences on Brand Loyalty through Perceived Quality and Brand Trust: A Study on Sports Consumers. Asia Pac. J. Mark. Logist. 2022, 34, 2130–2148. [Google Scholar] [CrossRef]
- Rehman, A.U.; Elahi, Y.A. How Semiotic Product Packaging, Brand Image, Perceived Brand Quality Influence Brand Loyalty and Purchase Intention: A Stimulus-Organism-Response Perspective. Asia Pac. J. Mark. Logist. 2024. [Google Scholar] [CrossRef]
- Shukla, M.; Misra, R.; Singh, D. Exploring Relationship among Semiotic Product Packaging, Brand Experience Dimensions, Brand Trust and Purchase Intentions in an Asian Emerging Market. Asia Pac. J. Mark. Logist. 2023, 35, 249–265. [Google Scholar] [CrossRef]
- Wang, H.; Ab Gani, M.A.A.; Liu, C. Impact of Snack Food Packaging Design Characteristics on Consumer Purchase Decisions. Sage Open 2023, 13, 215824402311671. [Google Scholar] [CrossRef]
- Jindahra, P.; Phumpradab, P. Label Copresence for Healthier Choices: How Sugar Content per Daily Limit and Sugar Warning Labels Balance out the Health Halos of Nutrient-Content Claim. Food Qual. Prefer. 2023, 107, 104853. [Google Scholar] [CrossRef]
- Klabi, F. Self-Image Congruity Affecting Perceived Quality and the Moderation of Brand Experience: The Case of Local and International Brands in the Kingdom of Saudi Arabia. J. Glob. Mark. 2020, 33, 69–83. [Google Scholar] [CrossRef]
- Yang, H.; Zhang, P.; Liu, H. The Influence of the Brand Image of Green Agriculture Products on China’s Consumption Intention—The Mediating Role of Perceived Value. PLoS ONE 2023, 18, e0292633. [Google Scholar] [CrossRef]
- Yan, L.; Xiaojun, F.; Li, J.; Dong, X. Extrinsic Cues, Perceived Quality, and Purchase Intention for Private Labels. Asia Pac. J. Mark. Logist. 2019, 31, 714–727. [Google Scholar] [CrossRef]
- Bakalo, A.; Amantie, C. The Impact of Brand Awareness and Brand Perceived Quality Towards Purchase Intention of Mobile Phone from Customers View in Ethiopia. J. Bus. Econ. Dev. 2023, 8, 113–120. [Google Scholar] [CrossRef]
- Dirsehan, T.; Cankat, E. Role of Mobile Food-Ordering Applications in Developing Restaurants’ Brand Satisfaction and Loyalty in the Pandemic Period. J. Retail. Consum. Serv. 2021, 62, 102608. [Google Scholar] [CrossRef]
- Lee, J.; Chung, L. Effects of Perceived Brand Authenticity in Health Functional Food Consumers. Br. Food J. 2019, 122, 617–634. [Google Scholar] [CrossRef]
- Ali, A.; Sherwani, M.; Ali, A.; Ali, Z.; Sherwani, M. Investigating the Antecedents of Halal Brand Product Purchase Intention: An Empirical Investigation. J. Islam. Mark. 2021, 12, 1339–1362. [Google Scholar] [CrossRef]
- Chen-Yu, J.; Cho, S.; Kincade, D. Brand Perception and Brand Repurchase Intent in Online Apparel Shopping: An Examination of Brand Experience, Image Congruence, Brand Affect, and Brand Trust. J. Glob. Fash. Mark. 2016, 7, 30–44. [Google Scholar] [CrossRef]
- Achmadi, R.; Eviana, N.; Soerjanto; Widiarto, S. Increase Brand Loyalty through Customer Satisfaction at Restaurants. Afr. J. Hosp. Tour. Leis. 2023, 12, 98–113. [Google Scholar] [CrossRef]
- Jung, J.; Kim, S.J.; Kim, K.H. Sustainable Marketing Activities of Traditional Fashion Market and Brand Loyalty. J. Bus. Res. 2020, 120, 294–301. [Google Scholar] [CrossRef]
- Kataria, S.; Saini, V.K.; Sharma, A.K.; Yadav, R.; Kohli, H. An Integrative Approach to the Nexus of Brand Loyalty and Corporate Social Responsibility. Int. Rev. Public Nonprofit Mark. 2021, 18, 361–385. [Google Scholar] [CrossRef]
- Kamboj, S.; Matharu, M.; Gupta, M. Examining Consumer Purchase Intention towards Organic Food: An Empirical Study. Clean. Responsible Consum. 2023, 9, 100121. [Google Scholar] [CrossRef]
- Goyal, A.; Verma, P. The Relationship between Brand Engagement, Brand Loyalty, Overall Brand Equity and Purchase Intention. J. Strateg. Mark. 2024, 32, 65–79. [Google Scholar] [CrossRef]
- Lien, C.-H.; Wen, M.-J.; Huang, L.-C.; Wu, K.-L. Online Hotel Booking: The Effects of Brand Image, Price, Trust and Value on Purchase Intentions. Asia Pac. Manag. Rev. 2015, 20, 210–218. [Google Scholar] [CrossRef]
- Keller, K.; Swaminathan, V. Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 5th ed.; Pearson: London, UK, 2020. [Google Scholar]
- Aaker, D.A. Measuring Brand Equity Across Products and Markets. Calif. Manag. Rev. 1996, 38, 102–120. [Google Scholar] [CrossRef]
- García-Salirrosas, E.E.; Rondon-Eusebio, R.F. Green Marketing Practices Related to Key Variables of Consumer Purchasing Behavior. Sustainability 2022, 14, 8499. [Google Scholar] [CrossRef]
- Chilón-Troncos, R.F.; García-Salirrosas, E.E.; Escobar-Farfán, M.; Millones-Liza, D.Y.; Villar-Guevara, M. Predicting Willingness to Consume Healthy Brand Foods Using the Theory of Planned Behavior: The Role of Nutritional Literacy. Front. Nutr. 2024, 11, 1353569. [Google Scholar] [CrossRef] [PubMed]
- Konuk, F.A. The Role of Store Image, Perceived Quality, Trust and Perceived Value in Predicting Consumers’ Purchase Intentions towards Organic Private Label Food. J. Retail. Consum. Serv. 2018, 43, 304–310. [Google Scholar] [CrossRef]
- Vraneševic´, T.; Stančec, R. The Effect of the Brand on Perceived Quality of Food Products. Br. Food J. 2003, 105, 811–825. [Google Scholar] [CrossRef]
- Ryu, K.; Han, H. Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price. J. Hosp. Tour. Res. 2010, 34, 310–329. [Google Scholar] [CrossRef]
- Peri, C. The Universe of Food Quality. Food Qual. Prefer. 2006, 17, 3–8. [Google Scholar] [CrossRef]
- Allison, A.; Fouladkhah, A. Adoptable Interventions, Human Health, and Food Safety Considerations for Reducing Sodium Content of Processed Food Products. Foods 2018, 7, 16. [Google Scholar] [CrossRef]
- Ali, M.; Puah, C.-H.; Ayob, N.; Raza, S.A. Factors Influencing Tourist’s Satisfaction, Loyalty and Word of Mouth in Selection of Local Foods in Pakistan. Br. Food J. 2019, 122, 2021–2043. [Google Scholar] [CrossRef]
- Liang, B. How Brand Experience, Satisfaction, Trust, and Commitment Affect Loyalty: A Reexamination and Reconciliation. Ital. J. Mark. 2022, 2022, 203–231. [Google Scholar] [CrossRef]
- Keller, K.L. Consumer Research Insights on Brands and Branding: A JCR Curation. J. Consum. Res. 2020, 46, 995–1001. [Google Scholar] [CrossRef]
- Veas-González, I.; Carrión-Bósquez, N.G.; Serrano-Malebran, J.; Veneros-Alquinta, D.; García-Umaña, A.; Campusano-Campusano, M. Exploring the Moderating Effect of Brand Image on the Relationship between Customer Satisfaction and Repurchase Intentions in the Fast-Food Industry. Br. Food J. 2024, 126, 2714–2731. [Google Scholar] [CrossRef]
- Chaudhuri, A.; Holbrook, M.B. The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty. J. Mark. 2001, 65, 81–93. [Google Scholar] [CrossRef]
- Sirdeshmukh, D.; Singh, J.; Sabol, B. Consumer Trust, Value, and Loyalty in Relational Exchanges. J. Mark. 2002, 66, 15–37. [Google Scholar] [CrossRef]
- Lassoued, R.; Hobbs, J.E. Consumer Confidence in Credence Attributes: The Role of Brand Trust. Food Policy 2015, 52, 99–107. [Google Scholar] [CrossRef]
- Ayyub, S.; Asif, M.; Nawaz, M.A. Drivers of Organic Food Purchase Intention in a Developing Country: The Mediating Role of Trust. Sage Open 2021, 11, 215824402110450. [Google Scholar] [CrossRef]
- Janssen, M.; Hamm, U. Governmental and Private Certification Labels for Organic Food: Consumer Attitudes and Preferences in Germany. Food Policy 2014, 49, 437–448. [Google Scholar] [CrossRef]
- Carrión-Bósquez, N.; Veas-González, I.; Naranjo-Armijo, F.; Llamo-Burga, M.; Ortiz-Regalado, O.; Ruiz-García, W.; Guerra-Regalado, W.; Vidal-Silva, C. Advertising and Eco-Labels as Influencers of Eco-Consumer Attitudes and Awareness—Case Study of Ecuador. Foods 2024, 13, 228. [Google Scholar] [CrossRef]
- González-Viralta, D.; Veas-González, I.; Egaña-Bruna, F.; Vidal-Silva, C.; Delgado-Bello, C.; Pezoa-Fuentes, C. Positive Effects of Green Practices on the Consumers’ Satisfaction, Loyalty, Word-of-Mouth, and Willingness to Pay. Heliyon 2023, 9, e20353. [Google Scholar] [CrossRef]
- Espinosa, J.A.; Ortinau, D.J.; Krey, N.; Monahan, L. I’ll Have the Usual: How Restaurant Brand Image, Loyalty, and Satisfaction Keep Customers Coming Back. J. Prod. Brand Manag. 2018, 27, 599–614. [Google Scholar] [CrossRef]
- Jin, N.; Lee, S.; Huffman, L. Impact of Restaurant Experience on Brand Image and Customer Loyalty: Moderating Role of Dining Motivation. J. Travel Tour. Mark. 2012, 29, 532–551. [Google Scholar] [CrossRef]
- Li, X.; Yen, C.L.; Liu, T. Hotel Brand Personality and Brand Loyalty: An Affective, Conative and Behavioral Perspective. J. Hosp. Mark. Manag. 2020, 29, 550–570. [Google Scholar] [CrossRef]
- Sun, K.-A.; Moon, J. Assessing Antecedents of Restaurant’s Brand Trust and Brand Loyalty, and Moderating Role of Food Healthiness. Nutrients 2023, 15, 5057. [Google Scholar] [CrossRef]
- Zhou, Q.; Xu, Z.; Yen, N.Y. User Sentiment Analysis Based on Social Network Information and Its Application in Consumer Reconstruction Intention. Comput. Hum. Behav. 2019, 100, 177–183. [Google Scholar] [CrossRef]
- Nagaraj, S. Role of Consumer Health Consciousness, Food Safety & Attitude on Organic Food Purchase in Emerging Market: A Serial Mediation Model. J. Retail. Consum. Serv. 2021, 59, 102423. [Google Scholar] [CrossRef]
- García-Salirrosas, E.E.; Escobar-Farfán, M.; Gómez-Bayona, L.; Moreno-López, G.; Valencia-Arias, A.; Gallardo-Canales, R. Influence of Environmental Awareness on the Willingness to Pay for Green Products: An Analysis under the Application of the Theory of Planned Behavior in the Peruvian Market. Front. Psychol. 2024, 14, 1282383. [Google Scholar] [CrossRef] [PubMed]
- Albornoz, R.; García-Salirrosas, E.E.; Millones-Liza, D.Y.; Villar-Guevara, M.; Toyohama-Pocco, G. Using the Theory of Perceived Value to Determine the Willingness to Consume Foods from a Healthy Brand: The Role of Health Consciousness. Nutrients 2024, 16, 1995. [Google Scholar] [CrossRef]
- Li, S.; Jaharuddin, N.S. Influences of Background Factors on Consumers’ Purchase Intention in China’s Organic Food Market: Assessing Moderating Role of Word-of-Mouth (WOM). Cogent Bus. Manag. 2021, 8, 1876296. [Google Scholar] [CrossRef]
- Chen, C.-C.; Chen, C.-W.; Tung, Y.-C. Exploring the Consumer Behavior of Intention to Purchase Green Products in Belt and Road Countries: An Empirical Analysis. Sustainability 2018, 10, 854. [Google Scholar] [CrossRef]
- Parashar, S.; Singh, S.; Sood, G. Examining the Role of Health Consciousness, Environmental Awareness and Intention on Purchase of Organic Food: A Moderated Model of Attitude. J. Clean. Prod. 2023, 386, 135553. [Google Scholar] [CrossRef]
- Anselmsson, J.; Vestman Bondesson, N.; Johansson, U. Brand Image and Customers’ Willingness to Pay a Price Premium for Food Brands. J. Prod. Brand Manag. 2014, 23, 90–102. [Google Scholar] [CrossRef]
- Singh, G.; Slack, N.J.; Sharma, S.; Aiyub, A.S.; Ferraris, A. Antecedents and Consequences of Fast-Food Restaurant Customers’ Perception of Price Fairness. Br. Food J. 2022, 124, 2591–2609. [Google Scholar] [CrossRef]
- Ryu, K.; Lee, H.; Gon Kim, W. The Influence of the Quality of the Physical Environment, Food, and Service on Restaurant Image, Customer Perceived Value, Customer Satisfaction, and Behavioral Intentions. Int. J. Contemp. Hosp. Manag. 2012, 24, 200–223. [Google Scholar] [CrossRef]
- Castro, C.B.; Martín Armario, E.; Martín Ruiz, D. The Influence of Market Heterogeneity on the Relationship between a Destination’s Image and Tourists’ Future Behaviour. Tour. Manag. 2007, 28, 175–187. [Google Scholar] [CrossRef]
- Bowen, J.T.; Chen, S. The Relationship between Customer Loyalty and Customer Satisfaction. Int. J. Contemp. Hosp. Manag. 2001, 13, 213–217. [Google Scholar] [CrossRef]
- de Magistris, T.; Gracia, A. The Decision to Buy Organic Food Products in Southern Italy. Br. Food J. 2008, 110, 929–947. [Google Scholar] [CrossRef]
- Cavite, H.J.; Mankeb, P.; Suwanmaneepong, S. Community Enterprise Consumers’ Intention to Purchase Organic Rice in Thailand: The Moderating Role of Product Traceability Knowledge. Br. Food J. 2022, 124, 1124–1148. [Google Scholar] [CrossRef]
- von Meyer-Höfer, M.; Olea-Jaik, E.; Padilla-Bravo, C.A.; Spiller, A. Mature and Emerging Organic Markets: Modelling Consumer Attitude and Behaviour with Partial Least Square Approach. J. Food Prod. Mark. 2015, 21, 626–653. [Google Scholar] [CrossRef]
- Brodie, R.J.; Whittome, J.R.M.; Brush, G.J. Investigating the Service Brand: A Customer Value Perspective. J. Bus. Res. 2009, 62, 345–355. [Google Scholar] [CrossRef]
- Chen, A.H.; Wu, R.Y. Mediating Effect of Brand Image and Satisfaction on Loyalty through Experiential Marketing: A Case Study of a Sugar Heritage Destination. Sustainability 2022, 14, 7122. [Google Scholar] [CrossRef]
- Stavrianea, A.; Kamenidou, I. Memorable Tourism Experiences, Destination Image, Satisfaction, and Loyalty: An Empirical Study of Santorini Island. EuroMed J. Bus. 2022, 17, 1–20. [Google Scholar] [CrossRef]
- Faullant, R.; Matzler, K.; Füller, J. The Impact of Satisfaction and Image on Loyalty: The Case of Alpine Ski Resorts. Manag. Serv. Qual. Int. J. 2008, 18, 163–178. [Google Scholar] [CrossRef]
- Da Silva, R.V.; Syed Alwi, S.F. Online Corporate Brand Image, Satisfaction and Loyalty. J. Brand Manag. 2008, 16, 119–144. [Google Scholar] [CrossRef]
- Namkung, Y.; Jang, S. Effects of Restaurant Green Practices on Brand Equity Formation: Do Green Practices Really Matter? Int. J. Hosp. Manag. 2013, 33, 85–95. [Google Scholar] [CrossRef]
- Mobarak, N.M.; Nassar, M.A.; Omar Barakat, M. Cause-Related Marketing and Its Impact on Brand Image and Loyalty: Evidence from International Fast-Food Chains. J. Foodserv. Bus. Res. 2024, 27, 383–408. [Google Scholar] [CrossRef]
- Boca, G.D. Factors Influencing Consumer Behavior in Sustainable Fruit and Vegetable Consumption in Maramures County, Romania. Sustainability 2021, 13, 1812. [Google Scholar] [CrossRef]
- Asioli, D.; Aschemann-Witzel, J.; Caputo, V.; Vecchio, R.; Annunziata, A.; Næs, T.; Varela, P. Making Sense of the “Clean Label” Trends: A Review of Consumer Food Choice Behavior and Discussion of Industry Implications. Food Res. Int. 2017, 99, 58–71. [Google Scholar] [CrossRef]
- Verbeke, W. Influences on the Consumer Decision-making Process towards Fresh Meat—Insights from Belgium and Implications. Br. Food J. 2000, 102, 522–538. [Google Scholar] [CrossRef]
- Namkung, Y.; Jang, S. Are Consumers Willing to Pay More for Green Practices at Restaurants? J. Hosp. Tour. Res. 2017, 41, 329–356. [Google Scholar] [CrossRef]
- Yang, Y.; Hobbs, J.E.; Natcher, D.C. Assessing Consumer Willingness to Pay for Arctic Food Products. Food Policy 2020, 92, 101846. [Google Scholar] [CrossRef]
- Keller, K.L.; Lehmann, D.R. Brands and Branding: Research Findings and Future Priorities. Mark. Sci. 2006, 25, 740–759. [Google Scholar] [CrossRef]
- Zboja, J.J.; Voorhees, C.M. The Impact of Brand Trust and Satisfaction on Retailer Repurchase Intentions. J. Serv. Mark. 2006, 20, 381–390. [Google Scholar] [CrossRef]
- Ali, A.; Xiaoling, G.; Sherwani, M.; Ali, A. Antecedents of Consumers’ Halal Brand Purchase Intention: An Integrated Approach. Manag. Decis. 2018, 56, 715–735. [Google Scholar] [CrossRef]
- Anas, A.M.; Abdou, A.H.; Hassan, T.H.; Alrefae, W.M.M.; Daradkeh, F.M.; El-Amin, M.A.-M.M.; Kegour, A.B.A.; Alboray, H.M.M. Satisfaction on the Driving Seat: Exploring the Influence of Social Media Marketing Activities on Followers’ Purchase Intention in the Restaurant Industry Context. Sustainability 2023, 15, 7207. [Google Scholar] [CrossRef]
- Chilón-Troncos, R.F.; García-Salirrosas, E.E.; Millones-Liza, D.Y.; Villar-Guevara, M. Adaptation and Validation of the S-NutLit Scale to Assess Nutritional Literacy in the Peruvian Population. Int. J. Environ. Res. Public Health 2024, 21, 707. [Google Scholar] [CrossRef]
- Janssen, M. Determinants of Organic Food Purchases: Evidence from Household Panel Data. Food Qual. Prefer. 2018, 68, 19–28. [Google Scholar] [CrossRef]
- Daugbjerg, C.; Smed, S.; Andersen, L.M.; Schvartzman, Y. Improving Eco-Labelling as an Environmental Policy Instrument: Knowledge, Trust and Organic Consumption. J. Environ. Policy Plan. 2014, 16, 559–575. [Google Scholar] [CrossRef]
- Mukherjee, A.; Nath, P. A Model of Trust in Online Relationship Banking. Int. J. Bank Mark. 2003, 21, 5–15. [Google Scholar] [CrossRef]
- Teng, C.-C.; Wang, Y.-M. Decisional Factors Driving Organic Food Consumption. Br. Food J. 2015, 117, 1066–1081. [Google Scholar] [CrossRef]
- Green, J.M.; Draper, A.K.; Dowler, E.A.; Fele, G.; Hagenhoff, V.; Rusanen, M.; Rusanen, T. Public Understanding of Food Risks in Four European Countries: A Qualitative Study. Eur. J. Public Health 2005, 15, 523–527. [Google Scholar] [CrossRef]
- Fernqvist, F.; Ekelund, L. Credence and the Effect on Consumer Liking of Food—A Review. Food Qual. Prefer. 2014, 32, 340–353. [Google Scholar] [CrossRef]
- Hennig-Thurau, T.; Gwinner, K.P.; Gremler, D.D. Understanding Relationship Marketing Outcomes. J. Serv. Res. 2002, 4, 230–247. [Google Scholar] [CrossRef]
- Mittal, V.; Ross, W.T.; Baldasare, P.M. The Asymmetric Impact of Negative and Positive Attribute-Level Performance on Overall Satisfaction and Repurchase Intentions. J. Mark. 1998, 62, 33–47. [Google Scholar] [CrossRef]
- Calvo Porral, C.; Levy-Mangin, J.P. Food Private Label Brands: The Role of Consumer Trust on Loyalty and Purchase Intention. Br. Food J. 2016, 118, 679–696. [Google Scholar] [CrossRef]
- Hair, J.F.; Anderson, R.E.; Tatham, R.L.; Black, W.C. Multivariate Data Analysis, 5th ed.; Prentice Hall: Hoboken, NJ, USA, 1998; ISBN 0138948585. [Google Scholar]
- Sun, Y.; Luo, B.; Wang, S.; Fang, W. What You See Is Meaningful: Does Green Advertising Change the Intentions of Consumers to Purchase Eco-Labeled Products? Bus. Strategy Environ. 2021, 30, 694–704. [Google Scholar] [CrossRef]
- Rajković, B.; Đurić, I.; Zarić, V.; Glauben, T. Gaining Trust in the Digital Age: The Potential of Social Media for Increasing the Competitiveness of Small and Medium Enterprises. Sustainability 2021, 13, 1884. [Google Scholar] [CrossRef]
- Hair, J.F., Jr.; Sarstedt, M.; Ringle, C.M.; Gudergan, S.P.; Castillo Apraiz, J.; Cepeda Carrión, G.A.; Roldán, J.L. Manual Avanzado de Partial Least Squares Structural Equation Modeling (PLS-SEM); OmniaScience Scholar: Terrassa, Spain, 2019; ISBN 9788494799624. [Google Scholar]
- Hair, J.F., Jr.; Black, W.C.; Babin, B.J.; Anderson, R.E. Multivariate Data Analysis, 7th ed.; Prentice Hall: Hoboken, NJ, USA, 2013; ISBN 129202190X/9781292021904. [Google Scholar]
- Hair, J.; Ringle, C.M.; Sarstedt, M. PLS-SEM: Indeed a Silver Bullet. J. Mark. Theory Pract. 2011, 19, 139–152. [Google Scholar] [CrossRef]
- Bhutto, M.H.; Tariq, B.; Azhar, S.; Ahmed, K.; Khuwaja, F.M.; Han, H. Predicting Consumer Purchase Intention toward Hybrid Vehicles: Testing the Moderating Role of Price Sensitivity. Eur. Bus. Rev. 2022, 34, 62–84. [Google Scholar] [CrossRef]
- Chin, W.W. How to Write Up and Report PLS Analyses. In Handbook of Partial Least Squares; Springer: Berlin/Heidelberg, Germany, 2010; pp. 655–690. ISBN 9783540328278. [Google Scholar]
- Hair, J.F., Jr.; Sarstedt, M.; Hopkins, L.; Kuppelwieser, V.G. Partial Least Squares Structural Equation Modeling (PLS-SEM). Eur. Bus. Rev. 2014, 26, 106–121. [Google Scholar] [CrossRef]
- Kock, N. A Note on How to Conduct a Factor-Based PLS-SEM Analysis. Int. J. E-Collab. 2015, 11, 1–9. [Google Scholar] [CrossRef]
- Chin, W.W. The Partial Least Squares Approach to Structural Equation Modeling. In Modern Methods for Business Research; Lawrence Erlbaum Associates Publishers: Mahwah, NJ, USA; Psychology Press: London, UK, 1998; pp. 295–336. [Google Scholar]
- Rachmawati, E.; Mansoni, L.; Syafariah, A.; Putri Anindya, R.; Ahmad Setiawan, B. Brand Image and Service Quality on Customer Satisfaction during Covid 19 (Case Study at Pancong Balap Teduh Cafe in Purwakarta). Adpebi Sci. Ser. 2023, 1, 1–9. [Google Scholar] [CrossRef]
- Kemp, E.; Bui, M. Healthy Brands: Establishing Brand Credibility, Commitment and Connection among Consumers. J. Consum. Mark. 2011, 28, 429–437. [Google Scholar] [CrossRef]
- Wasi, Z.; Mahjudin. Predicting the Mediation Impact of Brand Image on the Correlational Relationship between Price Perception, Product Quality, Promotion and Purchasing Decision. Int. J. Econ. Bus. Manag. Res. 2022, 6, 144–157. [Google Scholar] [CrossRef]
- Ho, L.-H.; Tai, Y.; Chang, C.-M.; Su, W.-S.; Yu, J.-H.; Yen, C.-C. The Image of Health Food Brands, Experience Recognition and the Purchase Behavior of Middle Aged and Older People. Pak. J. Nutr. 2013, 12, 285–290. [Google Scholar] [CrossRef]
- Pahwa, R.; Arora, S.; Kaur, S. Health–Taste Trade-Off in Consumer Decision-Making for Functional Foods. Manag. Bus. 2023, 31, 127–141. [Google Scholar] [CrossRef]
- Joseph, J.; Sivakumaran, B.; Mathew, S. Does Loyalty Matter? Impact of Brand Loyalty and Sales Promotion on Brand Equity. J. Promot. Manag. 2020, 26, 524–543. [Google Scholar] [CrossRef]
- Chang, W.-J. Experiential Marketing, Brand Image and Brand Loyalty: A Case Study of Starbucks. Br. Food J. 2020, 123, 209–223. [Google Scholar] [CrossRef]
- Davies, I.A.; Lee, Z.; Ahonkhai, I. Do Consumers Care About Ethical-Luxury? J. Bus. Ethics 2012, 106, 37–51. [Google Scholar] [CrossRef]
- Kapferer, J.-N.; Michaut-Denizeau, A. Is Luxury Compatible with Sustainability? Luxury Consumers’ Viewpoint. J. Brand Manag. 2014, 21, 1–22. [Google Scholar] [CrossRef]
- Erciş, A.; Ünal, S.; Candan, F.B.; Yıldırım, H. The Effect of Brand Satisfaction, Trust and Brand Commitment on Loyalty and Repurchase Intentions. Procedia Soc. Behav. Sci. 2012, 58, 1395–1404. [Google Scholar] [CrossRef]
- Huang, C.-C. The Impacts of Brand Experiences on Brand Loyalty: Mediators of Brand Love and Trust. Manag. Decis. 2017, 55, 915–934. [Google Scholar] [CrossRef]
- Aydin, G.; Ar, A.A.; Taşkin, Ç. The Role of Brand Trust on Parents Purchase Intentions of Baby-Care Products. Doğuş Üniversitesi Derg. 2014, 2, 165–180. [Google Scholar] [CrossRef]
- Ling, S.; Zheng, C.; Cho, D. How Brand Knowledge Affects Purchase Intentions in Fresh Food E-Commerce Platforms: The Serial Mediation Effect of Perceived Value and Brand Trust. Behav. Sci. 2023, 13, 672. [Google Scholar] [CrossRef] [PubMed]
- de Morais Watanabe, E.A.; Alfinito, S.; Curvelo, I.C.G.; Hamza, K.M. Perceived Value, Trust and Purchase Intention of Organic Food: A Study with Brazilian Consumers. Br. Food J. 2020, 122, 1070–1184. [Google Scholar] [CrossRef]
- Pattweekongka, S. Organic Food Brand Trust and Brand Loyalty: Evidence from Thailand. AgBioForum 2022, 24, 129–133. [Google Scholar]
- Puspita Mawadati, N.; Erma Kristanti, N.; Khuriyati, N. Analysis of the Effect of Brand Equity on Purchasing Decision towards Organic Rice in Special Region of Yogyakarta. BIO Web Conf. 2023, 80, 07001. [Google Scholar] [CrossRef]
Variables | Categories | Frequencies | % |
---|---|---|---|
Gender | Man | 222 | 34.9 |
Women | 415 | 65.1 | |
Age | 18–20 years | 290 | 45.5 |
21–25 years | 254 | 39.9 | |
26–30 years | 45 | 7.1 | |
31–35 years | 24 | 3.8 | |
35 to 40 years | 8 | 1.3 | |
More than 40 years | 16 | 2.5 | |
Academic level | University (postgraduate) | 67 | 10.5 |
University (undergraduate) | 570 | 89.5 | |
Civil status | Married | 35 | 5.5 |
Cohabitant | 2 | 0.3 | |
Divorced | 5 | 0.8 | |
Single | 595 | 93.4 |
Construct | Item | Loading | Alpha | CR | AVE |
---|---|---|---|---|---|
Brand Image (BI) | BI1 | 0.954 | 0.948 | 0.966 | 0.905 |
BI2 | 0.945 | ||||
BI3 | 0.955 | ||||
Brand Loyalty (BL) | BL1 | 0.950 | 0.896 | 0.949 | 0.902 |
BL2 | 0.950 | ||||
Brand Perceived Quality (BPQ) | BPQ1 | 0.953 | 0.949 | 0.967 | 0.908 |
BPQ2 | 0.946 | ||||
BPQ3 | 0.959 | ||||
Brand Satisfaction (BS) | BS1 | 0.952 | 0.953 | 0.970 | 0.915 |
BS2 | 0.958 | ||||
BS3 | 0.960 | ||||
Brand Trust (BT) | BT1 | 0.963 | 0.960 | 0.974 | 0.926 |
BT2 | 0.960 | ||||
BT3 | 0.964 | ||||
Purchase Intention (PI) | PI1 | 0.930 | 0.904 | 0.940 | 0.839 |
PI2 | 0.871 | ||||
PI3 | 0.945 |
BI | BL | BPQ | BS | BT | PI | |
---|---|---|---|---|---|---|
Brand Image (BI) | 0.951 | |||||
Brand Loyalty (BL) | 0.680 | 0.950 | ||||
Brand Perceived Quality (BPQ) | 0.819 | 0.765 | 0.953 | |||
Brand Satisfaction (BS) | 0.795 | 0.758 | 0.813 | 0.956 | ||
Brand Trust (BT) | 0.756 | 0.814 | 0.816 | 0.822 | 0.962 | |
Purchase Intention (PI) | 0.642 | 0.827 | 0.712 | 0.737 | 0.786 | 0.916 |
Hypothesis | Beta | Standard Deviation | t | p-Value | Decision | |
---|---|---|---|---|---|---|
H1 | BI → BPQ | 0.819 | 0.017 | 48.259 | 0.000 | Supported |
H2 | BI → BS | 0.795 | 0.022 | 36.269 | 0.000 | Supported |
H3 | BI → BT | 0.756 | 0.022 | 34.563 | 0.000 | Supported |
H4 | BI → BL | 0.680 | 0.028 | 24.264 | 0.000 | Supported |
H5 | BI → PI | −0.033 | 0.045 | 0.732 | 0.464 | Rejected |
H6 | BPQ → PI | 0.011 | 0.060 | 0.180 | 0.857 | Rejected |
H7 | BS → PI | 0.151 | 0.054 | 2.791 | 0.005 | Supported |
H8 | BT → PI | 0.254 | 0.060 | 4.249 | 0.000 | Supported |
H9 | BL → PI | 0.520 | 0.055 | 9.513 | 0.000 | Supported |
Original Sample | Standard Deviation | t | p-Values | |
---|---|---|---|---|
BI → BT → PI | 0.192 | 0.045 | 4.229 | 0.000 |
BI → BS → PI | 0.120 | 0.043 | 2.790 | 0.005 |
BI → BPQ → PI | 0.009 | 0.049 | 0.180 | 0.857 |
BI → BL → PI | 0.354 | 0.040 | 8.883 | 0.000 |
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
García-Salirrosas, E.E.; Escobar-Farfán, M.; Veas-González, I.; Esponda-Perez, J.A.; Gallardo-Canales, R.; Ruiz-Andia, R.; Fernandez-Daza, V.M.; Zabalaga-Davila, R.F. Purchase Intention of Healthy Foods: The Determinant Role of Brand Image in the Market of a Developing Country. Foods 2024, 13, 3242. https://doi.org/10.3390/foods13203242
García-Salirrosas EE, Escobar-Farfán M, Veas-González I, Esponda-Perez JA, Gallardo-Canales R, Ruiz-Andia R, Fernandez-Daza VM, Zabalaga-Davila RF. Purchase Intention of Healthy Foods: The Determinant Role of Brand Image in the Market of a Developing Country. Foods. 2024; 13(20):3242. https://doi.org/10.3390/foods13203242
Chicago/Turabian StyleGarcía-Salirrosas, Elizabeth Emperatriz, Manuel Escobar-Farfán, Iván Veas-González, Jorge Alberto Esponda-Perez, Rodrigo Gallardo-Canales, Rodrigo Ruiz-Andia, Virginia Mercedes Fernandez-Daza, and Rosa Fabiana Zabalaga-Davila. 2024. "Purchase Intention of Healthy Foods: The Determinant Role of Brand Image in the Market of a Developing Country" Foods 13, no. 20: 3242. https://doi.org/10.3390/foods13203242
APA StyleGarcía-Salirrosas, E. E., Escobar-Farfán, M., Veas-González, I., Esponda-Perez, J. A., Gallardo-Canales, R., Ruiz-Andia, R., Fernandez-Daza, V. M., & Zabalaga-Davila, R. F. (2024). Purchase Intention of Healthy Foods: The Determinant Role of Brand Image in the Market of a Developing Country. Foods, 13(20), 3242. https://doi.org/10.3390/foods13203242