Factors Driving the Workplace Well-Being of Individuals from Co-Located, Hybrid, and Virtual Teams: The Role of Team Type as an Environmental Factor in the Job Demand–Resources Model
Abstract
:1. Introduction
1.1. Workplace Well-Being and Remote and Hybrid Work
1.2. Team Perspective and Well-Being Drivers
1.3. Hypothesis and Research Question Development
2. Materials and Methods
2.1. Sampling and Data Collection Procedure
2.2. Measurements
- Workplace well-being (cognitive component) [57,58]: The revised Job Descriptive Index (JDI) was used to evaluate the participants’ work-related opinions. Only the Job in General scale, consisting of 18 items, was administered. Participants were asked to rate whether a particular adjective (e.g., pleasant or bad) described their job. The results were reliable (α = 0.92).
- Workplace well-being (affective components) [59,60]: A 20-item version of the Job-related Affective Well-being Scale (JAWS) was used to measure both positive and negative emotional components of workplace well-being. On a 5-point scale, participants evaluated how often their jobs made them feel certain emotions during the last 30 days. The list comprises 10 positive (e.g., content) and 10 negative (e.g., angry) emotions, and two separate scores were calculated for each person. Both results had acceptable reliability (α = 0.83 for positive and α = 0.81 for negative).
- Demands and workload [61,62]: Four items assessing psychological demands and workload from the Demand–Control–Support Questionnaire (DSCQ) were adapted in this study (e.g., “Does your job require you to work very fast?”). Using a 7-point scale, participants had to evaluate how often their jobs demanded that they make specified efforts (e.g., working too fast). The scale had acceptable reliability (α = 0.82).
- Trait emotional intelligence [63]: A short version of the Trait Emotional Intelligence Questionnaire (TEIQue-SF) was used. Participants were asked how much they agreed with 30 statements about themselves using a 6-point scale (e.g., “I usually find it difficult to regulate my emotions”). Only a general score was calculated, and it was proven to be reliable (α = 0.85).
- Healthy lifestyle: The participants were asked to describe their healthy habits using three questions with 7-point Likert rating scales. The questions concerned their overall physical activity, physical exercise (frequency and intensity), and healthy-to-junk food ratio. The questions were based on those used by Xiao et al. [31].
- Household members: The participants were asked to report with whom they shared their households. A multi-choice question was used for this purpose, with the possibility of reporting at least one adult in the same household, a child (aged seven and older), a toddler or infant (aged six or younger), or no other people.
- Workstation: Five questions with regard to satisfaction from various aspects of participants’ workstations were asked. A 7-point Likert rating scale (from extremely dissatisfied to extremely satisfied) was used. The participants rated their workstation set-up’s quality, their surroundings’ visual components, air and thermal quality, noise density, and lack of distraction. The above aspects were selected based on a study by Xiao et al. [31].
- Flexible working hours: A single question with a 7-point Likert rating scale was used to determine how satisfied the participants were with the flexibility of their work schedule (from extremely dissatisfied to extremely satisfied).
- Team relations and communication quality [64]: Communication and cooperation within the work group subscale from the Work Group Characteristics Measure (WGCM) was used to evaluate this construct. The participants used a 7-point scale to rate how much the description of a well-performing group applied to their work team (e.g., whether members were willing to share information). The results were reliable (α = 0.85).
- Team leader relations and communication quality [65]: The leader–member exchange construct, describing mutual respect, trust, and obligation between a leader and their team member, was used to define this variable. Accordingly, the Leader–Member Exchange 7 questionnaire (LMX-7) was employed (the sample question was “How well does your leader understand your job problems and needs”), which proved to be reliable (α = 0.88).
- Team communication frequency and team leader communication frequency: Two questions with seven-point Likert rating scales (from never to very often) were used to evaluate how often participants communicated with peers from their teams and their team leaders.
- Communication layers: The participants were asked three questions describing the video, audio, and text layers (one question per layer), with a 7-point rating scale (from never to always). On all occasions in the last 30 days, they rated how often they communicated with their team colleagues while being able to see them (e.g., face-to-face or via online video communication services), only hear them (e.g., by phone or online with cameras off), or only read messages from them (e.g., via e-mails).
2.3. Statistical Analysis
3. Results
4. Discussion
4.1. Theoretical and Practical Implications
4.2. Limitations and Future Guidelines
5. Conclusions
Supplementary Materials
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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Variable | M 95% CI [LL, UL] | SD | Range (Spread) | W | Skew | Kurt |
---|---|---|---|---|---|---|
JDI | 2.52 [2.49, 2.54] | 0.44 | 2 (66%) | 0.89 *** | −1.13 | 3.81 |
JAWS-positive | 3.05 [3.01, 3.10] | 0.84 | 4 (80%) | 0.98 *** | −0.13 | 2.52 |
JAWS-negative | 2.70 [2.66, 2.74] | 0.77 | 4 (80%) | 0.98 *** | 0.40 | 2.82 |
DCSQ | 4.21 [4.16, 4.25] | 0.90 | 5 (71%) | 0.98 *** | 0.39 | 3.05 |
TEIQue-SF | 3.76 [3.73, 3.79] | 0.51 | 3.33 (66%) | 0.97 *** | −0.55 | 3.70 |
Healthy lifestyle: Physical activity | 3.78 [3.70, 3.86] | 1.46 | 6 (85%) | 0.94 *** | −0.02 | 2.80 |
Healthy lifestyle: Physical exercise | 3.39 [3.30, 3.48] | 1.63 | 6 (85%) | 0.93 *** | 0.11 | 2.14 |
Healthy lifestyle: Healthy food intake ratio | 4.75 [4.68, 4.81] | 1.12 | 6 (85%) | 0.92 *** | −0.40 | 3.20 |
Household members: 1+ adult | 81% [78%, 83%] a | - | - | - | - | - |
Household members: 1+ child (7–18 y) | 20% [18%, 23%] a | - | - | - | - | - |
Household members: 1+ child (0–6 y) | 15% [13%, 17%] a | - | - | - | - | - |
Household members: no other person | 17% [15%, 19%] a | - | - | - | - | - |
Workstation: set-up quality | 4.88 [4.79, 4.97] | 1.60 | 6 (85%) | 0.92 *** | −0.64 | 2.75 |
Workstation: visual component | 4.86 [4.77, 4.95] | 1.63 | 6 (85%) | 0.92 *** | −0.55 | 2.64 |
Workstation: air and thermal quality | 4.92 [4.83, 5.00] | 1.59 | 6 (85%) | 0.93 *** | −0.55 | 2.64 |
Workstation: noise density | 4.83 [4.73, 4.92] | 1.74 | 6 (85%) | 0.92 *** | −0.50 | 2.29 |
Workstation: lack of distraction | 4.62 [4.53, 4.72] | 1.65 | 6 (85%) | 0.93 *** | −0.35 | 2.37 |
Flexible working hours | 5.42 [5.32, 5.53] | 1.82 | 6 (85%) | 0.81 *** | −1.01 | 2.93 |
WGCM | 5.69 [5.61, 5.76] | 1.34 | 6 (85%) | 0.86 *** | −1.12 | 3.97 |
LMX-7 | 5.21 [5.14, 5.29] | 1.38 | 6 (85%) | 0.93 *** | −0.85 | 3.36 |
Team communication frequency | 5.43 [5.35, 5.51] | 1.47 | 6 (85%) | 0.88 *** | −0.81 | 3.06 |
Team leader communication frequency | 5.24 [5.14, 5.33] | 1.71 | 6 (85%) | 0.87 *** | −0.86 | 2.81 |
Communication layer: video | 3.45 [3.35, 3.55] | 1.85 | 6 (100%) | 0.91 *** | −0.28 | 1.84 |
Communication layer: audio | 2.60 [2.50, 2.71] | 1.87 | 6 (100%) | 0.92 *** | 0.31 | 1.89 |
Communication layer: text | 2.62 [2.53, 2.72] | 1.70 | 6 (100%) | 0.93 *** | 0.26 | 2.02 |
Statistics/Tests | All Participants | Team Type | ||
---|---|---|---|---|
Co-Located | Hybrid | Virtual | ||
F | 45.21 *** | 22.19 *** | 18.06 *** | 14.12 *** |
R2 | 0.44 | 0.56 | 0.48 | 0.45 |
Adj. R2 | 0.42 | 0.53 | 0.45 | 0.42 |
Goldfeld-Quandt test | 0.86 | 0.62 | 1.16 | 0.75 |
Durbin-Watson test | 1.88 * | 1.92 | 2.00 | 2.05 |
Rainbow test | 0.93 | 0.94 | 0.71 | 1.15 |
Cross-validation R2 | 0.42 (0.08) a | 0.52 (0.09) | 0.42 (0.10) | 0.41 (0.09) |
Cross-validation MAE | 0.60 (0.04) a | 0.57 (0.07) | 0.59 (0.05) | 0.53 (0.05) |
Variable | Team Type | ||||||||
---|---|---|---|---|---|---|---|---|---|
Co-Located | Hybrid | Virtual | |||||||
B | 95% CI [LL, UL] | ε | B | 95% CI [LL, UL] | ε | B | 95% CI [LL, UL] | ε | |
(Intercept) | 0.19 | [−0.37, 0.74] | - | 0.14 | [−0.28, 0.56] | - | 0 | [−0.38, 0.37] | - |
DCSQ | −0.01 | [−0.09, 0.07] | 12.29% | −0.06 | [−0.14, 0.01] | 29.87% | 0.05 | [−0.03, 0.12] | 14.88% |
TEIQue-SF | 0.20 *** | [0.11, 0.29] | 8.41% | 0.04 | [−0.03, 0.11] | 16.35% | 0.04 | [−0.03, 0.11] | 14.34% |
HL: Ph. activity | 0.09 | [−0.02, 0.20] | 6.51% | 0.07 | [−0.05, 0.19] | 8.52% | 0.07 | [−0.03, 0.16] | 11.49% |
HL: Ph. exercise | 0.01 | [−0.10, 0.12] | 2.10% | 0.04 | [−0.09, 0.16] | 7.84% | −0.08 | [−0.19, 0.03] | 11.10% |
HL: H. food ratio | −0.09 * | [−0.17, −0.01] | 1.15% | 0.01 | [−0.07, 0.09] | 5.27% | −0.01 | [−0.09, 0.07] | 10.31% |
HH: 1+ adult | −0.36 | [−0.91, 0.20] | 9.45% | −0.31 | [−0.72, 0.11] | 4.34% | 0.12 | [−0.25, 0.49] | 0.64% |
HH: 1+ 7–18 y | 0.16 | [−0.03, 0.36] | 7.12% | 0.29 ** | [0.10, 0.48] | 4.18% | −0.11 | [−0.29, 0.08] | 3.24% |
HH: 1+ 0–6 y | 0.40 *** | [0.18, 0.63] | 8.14% | 0.32 ** | [0.10, 0.53] | 3.76% | 0.49 *** | [0.28, 0.69] | 3.75% |
HH: no other | −0.27 | [−0.86, 0.32] | 1.71% | −0.26 | [−0.72, 0.20] | 3.32% | 0.68 ** | [0.28, 1.09] | 1.91% |
WS: set-up qual. | 0.08 | [−0.01, 0.18] | 10.75% | 0.04 | [−0.05, 0.13] | 2.96% | 0.09 | [0, 0.17] | 1.00% |
WS: vis. comp. | 0.05 | [−0.04, 0.14] | 0.61% | −0.06 | [−0.16, 0.04] | 2.01% | −0.04 | [−0.14, 0.07] | 0.32% |
WS: air and therm. | 0.13 ** | [0.04, 0.22] | 5.34% | 0.11 * | [0.02, 0.20] | 1.93% | 0.16 ** | [0.04, 0.28] | 7.79% |
WS: noise density | 0.05 | [−0.04, 0.14] | 1.53% | −0.07 | [−0.18, 0.03] | 1.86% | 0.03 | [−0.07, 0.13] | 1.04% |
WS: lack of dist. | 0.17 *** | [0.07, 0.28] | 7.06% | 0.15 ** | [0.06, 0.25] | 1.80% | −0.11 * | [−0.20, −0.03] | 0.65% |
FWH | 0.17 *** | [0.10, 0.23] | 5.35% | 0.34 *** | [0.26, 0.43] | 1.60% | 0.20 *** | [0.10, 0.30] | 0.93% |
WGCM | −0.22 *** | [−0.34, −0.10] | 6.14% | 0.12 * | [0.01, 0.23] | 1.24% | 0.17 ** | [0.05, 0.29] | 1.12% |
LMX−7 | 0.19 ** | [0.07, 0.31] | 0.39% | 0.25 *** | [0.13, 0.36] | 1.13% | 0.17 ** | [0.05, 0.28] | 0.50% |
TC freq. | 0.31 *** | [0.19, 0.43] | 1.21% | −0.05 | [−0.16, 0.06] | 0.70% | −0.16 ** | [−0.27, −0.05] | 0.69% |
TLC freq. | 0.02 | [−0.11, 0.15] | 0.36% | 0.05 | [−0.06, 0.17] | 0.50% | 0.17 * | [0.04, 0.30] | 5.21% |
CL: video | 0.11 * | [0.01, 0.21] | 0.33% | 0.17 *** | [0.09, 0.25] | 0.38% | 0.17 *** | [0.09, 0.25] | 2.47% |
CL: audio | 0.14 *** | [0.07, 0.21] | 0.65% | −0.02 | [−0.10, 0.05] | 0.27% | 0.01 | [−0.07, 0.09] | 5.89% |
CL: text | −0.02 | [−0.11, 0.07] | 3.38% | 0.04 | [−0.03, 0.12] | 0.16% | −0.09 * | [−0.17, −0.02] | 0.72% |
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Grobelny, J. Factors Driving the Workplace Well-Being of Individuals from Co-Located, Hybrid, and Virtual Teams: The Role of Team Type as an Environmental Factor in the Job Demand–Resources Model. Int. J. Environ. Res. Public Health 2023, 20, 3685. https://doi.org/10.3390/ijerph20043685
Grobelny J. Factors Driving the Workplace Well-Being of Individuals from Co-Located, Hybrid, and Virtual Teams: The Role of Team Type as an Environmental Factor in the Job Demand–Resources Model. International Journal of Environmental Research and Public Health. 2023; 20(4):3685. https://doi.org/10.3390/ijerph20043685
Chicago/Turabian StyleGrobelny, Jaroslaw. 2023. "Factors Driving the Workplace Well-Being of Individuals from Co-Located, Hybrid, and Virtual Teams: The Role of Team Type as an Environmental Factor in the Job Demand–Resources Model" International Journal of Environmental Research and Public Health 20, no. 4: 3685. https://doi.org/10.3390/ijerph20043685
APA StyleGrobelny, J. (2023). Factors Driving the Workplace Well-Being of Individuals from Co-Located, Hybrid, and Virtual Teams: The Role of Team Type as an Environmental Factor in the Job Demand–Resources Model. International Journal of Environmental Research and Public Health, 20(4), 3685. https://doi.org/10.3390/ijerph20043685