Optimising Online Peer Support for People with Young Onset Dementia
Abstract
:1. Introduction
2. Materials and Methods
2.1. Recruitment and Eligibility Criteria
2.2. Consent Procedures
2.3. Interview Procedures
2.4. Data Collection and Analysis
2.4.1. Phase 1 and 2: Familiarizing with ad Coding the Data
2.4.2. Phase 3, 4, and 5: Developing and Reviewing Themes, and Writing Up
2.5. Trustworthiness of the Data
3. Results
3.1. Theme 1: Looking for Support after the Diagnosis and Managing Life with YOD
“My mum is in her 80s and she’s had someone coming to her house to do testing of words and memories and stuff like that. But I’ve not had any of that.”(female, 54, living with partner and other family members)
3.1.1. Finding Support That Matches One’s Needs, Abilities, and Interests Can Be Difficult
“I’m testing the waters of different groups to see where I fit in. Unfortunately, I haven’t found one where I fit in and I’m comfortable, but I’m sure that there might be one someday, so it’s just keep on trying. Keep positive.”(female, 57, living with partner)
3.1.2. Low Levels of Understanding of and Signposting to Peer Support Services by Healthcare Professionals
“I got some information from Dementia Mentors and Dementia Alliance International, and I had them send me some brochures, so that I could help distribute them where I am. I brought them to my doctors, but they had no interest. And I’m like: ‘this is basically saving my life’.”(female, 50, living alone)
3.1.3. The Impact of Living with a YOD Diagnosis
“The one thing about this shocking news in your midlife is: you don’t know who to talk to. Some people might just think: ‘Oh, she’s got dementia, why doesn’t she talk to her mum?’. Well, my mum, she’s much more declined than I am, and she’s an old lady and she got Alzheimer’s. I think a lot of people don’t realise that Alzheimer’s is so different.”(female, 54, living with partner and other family members)
3.2. Theme 2: Barriers That May Stop People from Using Online Peer Support
“Online has the issue of connectivity, because we get three mega seconds and that’s good for up here. People get frustrated with the speed. People start talking over you but you’re still talking, due to the speed of the network.”(male, 63, living with partner)
3.2.1. Online Peer Support Not Meeting Someone’s Needs, Abilities, or Interests
“There was only two other people with dementia on the call and like five or six technical people, like doctors or nurses. We did that for probably about three months and then it just became a bit irrelevant because it was just going into a lot of technical detail about the whole thing, rather than just some sort of basic guidance as to what we should be doing.”(male, 60, living with partner and other family members)
“I’m not meeting these people. It’s not like a real person. It’s like talking to a screen all the time. And so I stopped doing the groups because it was affecting me mentally; I think I just needed people contact rather than a screen.”(female, 57, living with partner)
3.2.2. Feeling Unsure of What to Expect
“I’m frightened of what I might see there [dementia cafes]. All the people that use those are further on than me, and I would perhaps feel like a fish out of water in a sense. That ‘so what am I doing here?’. ‘What can they do for me?’ type of thing. Because I don’t need something like that.”(female, 67, living with partner)
3.3. Theme 3: Navigating Challenges with Technology and Online Peer Support
“They’re [people with or caring for someone with PPA] all putting their own experiences of things that have gone wrong and ways they’ve solved it, and activities. Some things we’ve picked up on and some things we thought ‘no, that’s not for us’. Even if we can’t attend the session in person, I’ve been able to follow a link later on if it’s being recorded, and then we can just tap into that information that way.”(male, 64, living with partner)
“There are times where I’ll forget how to turn my laptop on […]. Sometimes just nothing will make sense when I’m looking at the technology. And so, I just close the laptop and [think] ‘You know what, tomorrow’s gonna be better’.”(female, 50, living alone)
“I literally got hundreds of horrible tweets, every day for about a week. I am really careful now what I tweet because everybody can see your tweets. I don’t tweet much about my dementia, because again, you don’t know what response you’re going to get.”(male, 55, living with partner and other family members)
3.4. Theme 4: The Role of the Facilitator in Making Online Peer Support Work Well
“Sometimes I’ve been on a group and it’s been one person talking an awful lot, and then I just think ‘what’s the point?’ and I don’t bother holding my card up. Or sometimes I may have forgotten what I wanted to say by the time it comes around for me to say something.”(female, 66, living with partner)
“I did a research project with [name of university] and we spoke to the facilitator beforehand. And she was wonderful. She asked us all what would help us in a peer support group, and she made a note of everybody individually about our needs and about the things that needed to be addressed for us.”(female, 66, living with partner)
“It would be helpful to know what to expect when you go in rather than ‘oh well, we do our projects’. Ok well, so what does that mean? Just get a general thing about ‘this is a meeting place for people with dementia’. Do you have anybody with mild dementia? I don’t even know if there is anything out there for people like me.”(female, 67, living with partner)
3.5. Theme 5: Wider Opportunities for In-the-Moment Support
“We talk about anything and everything. And we laugh together, we cry together, and most of all, it’s a safe place. It was something to look forward to every week and we became friends. You know, you can make friendships over videocalls as well as in person.”(female, 66, living with partner)
“In the group, you can just relax. Sometimes we can’t put our words together. Doesn’t matter, we all know what it’s like. Or times that we’re speaking almost normally, people celebrate that with you. Finding them was just one of the true highlights of my life.”(female, 50, living alone)
Advantages of Online Peer Support
“Last week, I had a bit of a moment. At 4am, I wanted to go for a walk. I don’t know where, I don’t know why. I put that on my [group’s name] WhatsApp group and it was great, because I got five or six replies ‘don’t worry about it, it’s part of dementia’. It was nice to be able to put that on the WhatsApp group and somebody responds.”(male, 55, living with partner and other family members)
“We’re all like in the same room together, but without all that stimulation that you have when you’re in a room with nine other people. So Zoom, it’s just such a blessing.”(female, 50, living alone)
“I think COVID has almost helped in that sense, because we couldn’t physically go to a meeting on London. We’ve done it through [video meeting] sessions and actually that’s been slightly more convenient. [Participant’s name] hasn’t been able to just hand in his notice and resign from his job, we’re still running a family business.”(male, 64, living with partner)
4. Discussion
4.1. Key Findings
4.2. Limitations
4.3. Recommendations for Future Research
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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General questions: |
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If you have not used online peer support before: |
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If you have used online peer support before: |
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If you stopped using online peer support: |
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Male (%) | 4 (44.4%) |
Female (%) | 5 (55.6%) |
Age, mean (min–max) | 59.6 (50–67) |
Time since diagnosis | |
<1 year (%) | 3 (33.3%) |
1–2 years (%) | 3 (33.3%) |
>3 years (%) | 3 (33.3%) |
Living situation | |
Living with partner (%) | 5 (55.6%) |
Living with partner and other family members (e.g., children) (%) | 3 (33.3%) |
Living alone (%) | 1 (11.1%) |
Paid employment, yes (%) | 2 (22.2%) |
Ethnicity | |
White—British (%) | 8 (88.9%) |
White—European (%) | 1 (11.1%) |
Experience with online peer support | |
No—never used | 3 (33.3%) |
No—used before, but not currently | 1 (11.1%) |
Yes—current user | 5 (55.6%) |
Overarching Theme | Subtheme |
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© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Gerritzen, E.V.; Orrell, M.; McDermott, O. Optimising Online Peer Support for People with Young Onset Dementia. Int. J. Environ. Res. Public Health 2024, 21, 60. https://doi.org/10.3390/ijerph21010060
Gerritzen EV, Orrell M, McDermott O. Optimising Online Peer Support for People with Young Onset Dementia. International Journal of Environmental Research and Public Health. 2024; 21(1):60. https://doi.org/10.3390/ijerph21010060
Chicago/Turabian StyleGerritzen, Esther Vera, Martin Orrell, and Orii McDermott. 2024. "Optimising Online Peer Support for People with Young Onset Dementia" International Journal of Environmental Research and Public Health 21, no. 1: 60. https://doi.org/10.3390/ijerph21010060
APA StyleGerritzen, E. V., Orrell, M., & McDermott, O. (2024). Optimising Online Peer Support for People with Young Onset Dementia. International Journal of Environmental Research and Public Health, 21(1), 60. https://doi.org/10.3390/ijerph21010060