1. Introduction
During the COVID-19 pandemic, the number of online courses offered in universities has dramatically increased all over the world [
1,
2]. Although transition from traditional offline classes to online education was smooth in most cases, it is still a challenging issue whether students can achieve meaningful learning outcomes within online learning environments. In particular, in the middle of the pandemic, students experienced various types of online classes, such as pre-recorded video lectures and real-time online classes using conventional video communications platforms as well as virtual reality platforms [
3,
4,
5]. This has brought about a great change in the perception of students’ role in online learning environment and how they are engaged with online education. Most of researchers agree that student engagement is a critical factor for meaningful online learning. Martin and Bolliger [
6] emphasized the importance of student engagement in online learning as it can increase student satisfaction, reduce the sense of isolation, and improve student performance in online courses. Related studies [
7,
8] also revealed that the effectiveness of online courses offered in the university is closely related to the active engagement of students. Weller [
9] and Keith [
10] suggested that online instructors should create multiple opportunities for learners to actively participate in their learning process. Considering all these results, student engagement can be regarded as an essential factor in online learning, which positively affects its effectiveness as well as learners’ psychological aspects such as student motivation and satisfaction.
Student engagement was originally understood as observable behavior and time taken to complete learning tasks. Then, the emotional aspect of students’ experience in the process of learning was gradually incorporated into the concept of student engagement [
11,
12]. Fredricks et al. [
13] defined student engagement as a meta-construct that includes behavioral, emotional and cognitive engagement. This three-factor model is generally accepted, but there are still many studies focusing on its observable and behavioral aspect such as attendance, assignment completion and discussion participation. For example, Fall and Robert [
14] investigated students’ behavioral engagement effects on academic achievement and learning completion rates. In particular, the course completion rate is a decisive indicator for successful learning in asynchronous online courses. Thus, several researchers [
8,
15] classified learners into clusters based on their behavioral data such as video viewing and task completion and analyzed the differences of learning outcomes between the clusters.
Nonetheless, it is necessary to investigate whether objective indicators such as attendance, task completion and discussion participation reflect the student’s subjective perception of engagement. Parker et al. [
16] found that approximately 80% of the students, who took online courses during the pandemic, did not actively participate in the online course activity. Ober and Kochmanska [
17] reported that many students experienced distraction and decreased concentration in the process of online learning. This means that the objective indicators may not be matched by students’ subjective perception of engagement. This task is also related to the issue of how to measure student engagement. Atapattu and Falkner [
18] recently utilized the objective indicators as a means of examining students’ engagement patterns. Yoon et al. [
19] focused on clarifying the relationship between these behaviors and student engagement without conceptualizing them. It is still hard to measure and evaluate the level of student engagement in the learning process even though many researchers explored this topic [
20]. It is not clear that the evaluation of student engagement through students’ self-reporting is consistent with actual learning behavior although students’ subjective perception and emotional aspect can be identified. Furthermore, it is difficult to know the emotional aspect of engagement only from objective behaviors reported by students as well as whether these actions have a positive effect on meaningful learning. Fredricks et al. [
13] recommended to consider measurement methods to explain different types of engagement to help students understand reasons for underachievement.
Student engagement can be affected by various factors involved in the online teaching–learning process. Cole et al. [
21] pointed out the importance of interactions facilitating student engagement utilizing an expression of “climate”. The climate in online learning means the perceived relationships between the instructor and students. The interactions between them can create a positive classroom atmosphere, encouraging students’ participation [
22]. In online learning, instructor–student and student–student interactions can reduce students’ feeling of isolation [
7,
23], and bring about positive learning outcomes [
6]. As strategies for increasing the level of students’ behavioral engagement, instructors may provide feedback on student’s performance, give a question as well as its answer, exchange opinions in a discussion board and take time for ice-breaking. If a positive atmosphere through these activities is formed between the instructor and students, it may also affect the perception of engagement in the emotional and cognitive aspect.
Therefore, this study intends to inspect students’ engagement patterns by considering both their awareness of engagement and actual log behaviors recorded in learning management system (LMS). In order to clarify the characteristics of student engagement, we examined whether students exhibit common patterns of engagement during online learning process as well as whether these patterns are ultimately related to meaningful learning. Since student engagement is a variable characteristic depending on class climate rather than a student’s inherent characteristic, we investigated how instructor–student and student–student interaction can contribute to the quality of student engagement.
By utilizing various data collected from an asynchronous online course offered at Kyung Hee University in Republic of Korea in the fall semester of 2021, we (1) collected students’ log behaviors recorded on LMS as well as questionnaire data for measuring student engagement, interactions and perceived learning outcomes, (2) examined the correlation with behaviors data and engagement perceptions, (3) classified the enrolled students according to their perception of engagement, and (4) analyzed the difference in interactions and perceived learning outcomes between the identified clusters. An understanding of students’ different engagement patterns helps to inform the instructional strategies that can meet the individual needs of students in terms of behavioral, emotional, and cognitive engagement. In particular, the results of this study can provide useful interaction strategies that play an important role in creating a positive atmosphere in online learning environment.
Specifically, we address the following research questions in this study:
How are students’ log behaviors correlated with behavioral, emotional and cognitive engagement perceived by students?
How can students be clustered based on their engagement patterns in an online course?
Do differences exist between identified clusters regarding students’ log behaviors, instructor–student interaction, student–student interaction and perceived learning outcome?
5. Conclusions
As online learning is growing increasingly in the context of higher education, engagement in learning becomes more critical for the effectiveness of online learning. This study classified students enrolled in an asynchronous online course at Kyung Hee University into two clusters based on the level of behavioral, emotional, and cognitive engagement. In addition, differences in attendance, assignment completion, discussion participation, interactions, and perceived learning outcome of the two clusters were analyzed. From the results of this study, the following conclusions can be drawn:
Quantitative indicators on students’ online behaviors were not sufficient evidence to measure the level of student engagement. As a result of verification, students’ log behaviors recorded in LMS did not show a positive correlation with the three types of student engagement such as behavioral, emotional, and cognitive engagement. This indicates that students’ psychological, internal, and voluntary participation are essential in achieving meaningful learning in online education.
The students enrolled in the asynchronous online course considered in this study were classified into two clusters, designated as Clusters 1 and 2, corresponding to students with low and high engagement perceptions, respectively. Cluster 2 students tended to perceive themselves as behaviorally participating in the online class with positive emotion and to have higher cognitive engagement than Cluster 1 students. This characteristic is important for the success of online education. Therefore, online instructors need to pay attention to Cluster 1 students and carefully manage them in the class.
There are group differences between identified clusters regarding instructor–student interaction, student–student interaction and perceived learning outcome. However, there are no significant group differences with attendance, assignment completion and discussion participation. This indicates that students in the group with a high awareness of student engagement have a high awareness of interactions, and value their own online learning performance. Since interaction is closely related to the awareness of learning participation in online classes, instructors need to consider instructor–student interaction strategies such as providing timely feedback, scaffolding, useful hints and guidance for learning. Additionally, they can use peer feedback, small group discussions and ice-breaking as strategies to facilitate student–student interaction. Instructors can encourage students with low engagement perceptions by utilizing these interaction strategies.
For further research, we propose to inspect student engagement in various online learning contexts so that relevant data can be accumulated. In addition, it is necessary to consider both quantitative and qualitative data to measure student engagement in online learning more closely.