3.1. Definition and Identification of CIS
Within organizational operations, employees have developed distinct behavioral preferences and strengths through routine work activities [
21]. For example, in a team, some members excel in their professional skills, while others may shine in areas such as leadership and management. This diversity in skill sets contributes to an organization’s vitality and heterogeneity. The emergence of such diversity is shaped by organizational incentives and individual intrinsic factors [
22]. However, conventional evaluation methods often overlook these unique individual traits. For instance, in evaluation systems favoring technical expertise, the abilities of employees skilled in communication and expression may be under-recognized. Each individual has a distinct strengths assessment framework, which, if utilized correctly, can maximize the expression of their value. This framework, known as Characteristics of Individual Strengths (CIS), is key in recognizing and maximizing individual potential. Specifically, it refers to an essential structure that corresponds to the indicator dimensions and can best reflect individual value within a certain range of indicator content and under a certain value concept [
23]. Since the introduction of CIS, its innovative concept has led numerous scholars to expand a variety of evaluation methods, including performance assessment, recruitment mechanisms, and incentive systems. These methods have been applied across multiple fields such as strategic management, organizational motivation, and technological innovation [
24,
25,
26]. For instance, Huang et al. applied CIS techniques to the development of new research teams in universities [
27].
CIS is cultivated through extensive learning and practical experience. Analysis and assessment rooted in CIS offer valuable insights for individuals [
28]. Essentially, if organizations align performance evaluations and development planning with each individual’s CIS, they can comprehensively acknowledge employees’ contributions while refining and optimizing their developmental trajectories. This personalized evaluation and development approach serves as a catalyst for unlocking employees’ latent potential, elevating job satisfaction [
29,
30], and ultimately fostering the effective development of human resources and enhancing value creation for the organization. Realizing these objectives necessitates effective assistance from pertinent technical methods, including CIS identification. This approach employs pertinent mathematical methods to compute a set of fundamental structures that best encapsulate individual value within the predefined assessment framework, relying on the actual performance of each individual. The identification process involves the following steps:
Step 1: Establish a bespoke set of indicators that align with the organization’s value propositions to evaluate employees’ abilities, performance, or achievements.
Step 2: Collect and standardize each employee’s performance data based on these indicators.
Step 3: Define a comprehensive evaluation model. In this study, the Ideal Point Method is exemplified (though other models are viable) to construct a CIS-solving model. Let us consider employees
i and indicators
j. The CIS for employee
i is represented as
wi*,
, calculated using the following identification formula:
In this formula, represents the standardized performance value of an employee, denotes the ideal performance outcome, signifies the value parameter structure for employee i, and is the distance between and under wi. Minimizing indicates high recognition of an employee’s performance. At this point, the value parameters can be considered as CIS.
The optimal value for each indicator,
, is set by the organization and can be derived from various methods, such as theoretical bests, historical peaks, future expectations, or decision-maker specifications. Typically set higher than actual performance (
), it motivates individual progress. The calculation formula is as follows:
when an employee’s performance on a specific indicator matches the optimal value (
), the sum of all optimal value parameters equals 1, with each parameter distributed evenly. The remaining value parameters are set to 0. Firstly, it is essential to differentiate CIS from mere weighting, despite their similarities in expression; secondly, CIS reflects relative strengths compared to oneself and does not imply absolute superiority on corresponding indicators.
3.3. Analysis of Employee Training Strategies
The application of CIS recognition technology provides two critical dimensions of employee assessment: comprehensive ranking and replaceability based on CIS. The former portrays the level that employees can achieve within the organization, taking into consideration their relative advantages and democratic opinions, while the latter reflects the absolute strength and indispensability of an employee’s skill structure within the group. These dimensions aid in pinpointing employees’ organizational roles, facilitating the formulation of effective development and training strategies. Employees’ comprehensive rankings can be divided into high and low categories, while absolute strengths can be categorized based on replaceability (for a larger assessment pool, further subdivisions can be made). This bifurcation results in four distinct employee categories (see
Table 1), each requiring tailored management strategies.
HR and LS employees: These are the organization’s standout performers, displaying robust competence across various domains and being challenging to replace. Their developmental focus should be on sustaining leadership positions and cultivating specialized strengths. Organizations can encourage these employees to deepen their expertise in selected areas, enhancing their potential and overall organizational talent value.
HR and HS employees: These individuals demonstrate balanced development in various fields under the democratic collective advantage, exhibiting strong overall competence but lacking distinct strengths or weaknesses. This balance makes them more susceptible to replacement. For such employees, organizations should aid in identifying and specializing in areas where they can develop unique strengths. Their goal in cultivating strengths differs from that of versatile individuals; it primarily aims to increase the difficulty in being replaced by others, thereby moving towards the direction of star employees and developing into a reserve force within the organizational talent pool.
LR and LS employees: Characterized by unique abilities in specific areas, these employees possess irreplaceable strengths but also noticeable weaknesses, leading to moderate overall competence. While they may be challenging to replace in the short term, the emergence of substitutes could undermine their value. Development plans should focus on maintaining their unique strengths while addressing their weaknesses.
LR and HS employees: These employees typically lack distinctive strengths and exhibit average performance, often fulfilling supportive roles within the team. Their lack of specialization in any area makes significant short-term improvements challenging. To increase their organizational value, they should focus on developing expertise in specific areas and addressing weaknesses.