1. Introduction
A number of process capability indices are unitless, measuring items produced in processes to determine whether they can achieve the quality level required by the product designer [
1,
2,
3]. Indeed, process capability indices are common tools utilized by companies to gauge process quality. They can be offered to internal process engineers to assess process quality as well as viewed as communication tools for sales departments in external companies [
4,
5,
6,
7]. The two most widely used capability indices,
and
, as Kane [
8] suggested, are displayed below:
and
In the above equations,
USL denotes the Upper Specification Limit,
LSL denotes the Lower Specification Limit,
μ refers to the process mean,
σ refers to the process standard deviation, and
M = (
LSL +
USL)/2 refers to the midpoint of the specification interval (
LSL,
USL). Boyles [
9] noted that indices
and
are based on yields and independent of the target
T. Accordingly, they may fail to explain process centering, which refers to the capability of gathering data around the target. To tackle this problem, Chan, Cheng, and Spiring [
10] came up with the Taguchi capability index
, as presented below:
where
T represents the target value.
refers to the expected loss function of Taguchi. Considering the Taguchi capability index
, Pearn, Kotz, and Johnson [
11] took the following example with
T = {3(
USL) + (
LSL)}/4 and
σ =
d/3. Process A, with
μA =
T −
d/2 = m, and process B, with
μB =
T +
d/2 =
USL, both yielded the same result −
= 0.555. Nonetheless, the expected non-conforming proportions were approximately 0.27% and 50%, respectively. We can tell, in this case, that the Taguchi capability index
measures process capability inconsistently. To overcome the problem, the process capability index
proposed by Choi and Owen [
12] is employed to handle the processes with asymmetric tolerances. For symmetrical tolerances, the index
is expressed as follows:
As noted by Vännman [
13], the rankings of indices
,
,
, and
are in the following order: (1)
, (2)
, (3)
, and (4)
, based on their sensitivity to the departure of the process mean
μ from the target value
T. These four process capability indices are favorable for processes with quality characteristics of the nominal-the-better (
NTB) type. Among them,
integrates the numerator of index
with the denominator of index
. The deviation can thus be detected quickly as the manufacturing process deviates from the target value
T, which helps promote smart manufacturing. Therefore, this paper utilizes the process capability index
as an evaluation tool for process quality. As noted by some studies, process capability indices have unknown parameters and therefore must be estimated from sample data [
14]. In addition, as highlighted by many studies, companies typically seek a rapid response mechanism, enabling them to make decisions quickly while utilizing a small sample size [
15,
16]. If decisions, however, are made based on a small number of samples, there will be a risk of misjudgment due to sampling error. Given the case of small sample size, this paper follows some suggestions from previous studies and derives a 100 (1 −
α)% confidence interval for the process capability index
. Next, building upon the 100 (1 −
α)% confidence interval for the process capability index
, this paper develops a fuzzy testing model. This model, on the basis of the confidence interval, helps enterprises make quick decisions with a small sample size, fulfilling their need for a rapid response mechanism.
As noted by various studies, machine tools made in Taiwan won first place worldwide in terms of output value and sales volume. They are mainly sold to emerging markets in Southeast Asia and Eastern Europe. The central region of Taiwan is an industrial center for precision machinery and machine tools. It combines machine tool parts factories, aerospace, and medical industries, and connects parts processing and maintenance industries, forming a large cluster of machine tools and machinery industries [
17,
18]. Additionally, several studies have indicated that the high clustering effect of the machine tool industry in Taiwan has enabled central Taiwan to develop a robust industry chain for machine tools; therefore, Taiwan plays a vital role in the world machine tool industry [
19]. In view of this, we demonstrate how to implement the proposed fuzzy evaluation model using an axis produced by a machining factory in the central region of Taiwan.
In this paper, we organize the remaining sections as follows. In the
Section 2, we demonstrate how to derive the Maximum Likelihood Estimator (
MLE) as well as 100 (1 −
α)% confidence regions for the process mean and the process standard deviation, respectively. This study utilizes the process capability index
as the object function and adopts the 100 (1 −
α)% confidence regions for the process mean and regions for the process standard deviation as the feasible solution areas. Subsequently, we apply mathematical programming to find a 100 (1 −
α)% confidence interval for the process capability index
. In the
Section 3, we develop a fuzzy testing model using the 100 (1 −
α)% confidence interval of the process capability index
to measure the process quality, so as to learn whether it reaches the required quality level. In this model, we first derive a triangular fuzzy number and then obtain its membership function. Next, based on fuzzy testing rules, we can determine whether the process quality satisfies the requirement, which can serve as a reference for other industries. As mentioned before, central Taiwan is an industrial center for machine tools. Therefore, in the
Section 4, an axis manufactured by a machining factory in the central region of Taiwan is used as an empirical example to illustrate how to apply the proposed fuzzy testing model. In the
Section 5, conclusions are presented.
2. Confidence Interval for Process Capability Index CPMK
A random variable, denoted with X, has a normal distribution with the mean (
μ) and the standard deviation (
σ). Let (X
1, X
2, …, X
n) be a random sample received from a normal process. Then the Maximum Likelihood Estimators (
MLEs) of the process mean (
) and the process standard deviation (
σ) are written in Equation (5) and Equation (6), respectively:
and
Furthermore, the estimator of the process capability index
is denoted by
Let random variables be
and
. As normality is assumed,
and
are mutually independent, and so are random variables
Z and
K [
20]. The random variable
Z is denoted as
Z ~
N(0,1), following a normal distribution, while the random variable
K, denoted with
, represents a chi-squared distribution including
n − 1 degrees of freedom. Therefore, we have
and
where
is the upper
quintile of the standard normal distribution,
is the lower
quintile of
, and
is the lower
quintile of
. Thus, we can further obtain
p(
A)
, where
where we have
. In the random sample (
X1,
X2, …,
Xn), the observed values are written as (
x1,
x2, …,
xn). Let the observed values of
and
be
and
, expressed as follows:
and
Then the observed value for the estimator
is denoted by
Furthermore, the 100 (1 −
α)% confidence region of
, denoted with
, is written as follows:
where we have
and
. Chen [
14] thinks that since the index
is a function of
, then the probability of
belonging to
is as high as 1 −
α. Thus, in this paper, the process capability index
was employed as an object function while the 1 −
α confidence region of
was used as a feasible solution area. Therefore, when
, then we have
. Accordingly, the upper confidence limit for the process capability index
is defined in the model of mathematical programming as
For any process standard deviation, when
σ is bigger than or equal to
(
), then we have
. Therefore, the mathematical programming model of Equation (15) can be rewritten as below:
Similarly, for any process standard deviation, when
σ is smaller than or equal to
(
), then we have
. Therefore, the lower confidence limit for the process capability index
in the mathematical programming model is displayed as follows:
Based on the above, this article proposes a process to explain how to use a mathematical programming method to solve the 100 (1 −
α)% upper confidence limit and lower confidence limit of the index
. Then, a confidence interval-based fuzzy testing method was developed using Chen’s method [
14]. The development process of this fuzzy test is as follows:
Step 1: Expressing the index as a function of
mean and standard deviation
is as follows:
Step 2: Derive the 100 (1 − α)% confidence region of as shown in Equation (14).
Step 3: Taking as the objective function and as the feasible solution area, the maximum value and the minimum value are respectively obtained as shown in Equations (16) and (17).
Step 4: According to the confidence interval of index , the resemble triangular fuzzy number and its membership function are constructed as shown in Equation (38). Then, develop a confidence interval-based fuzzy test method.
Next, we derive the 100 (1 − α)% confidence interval for the process capability index based on Case 1, Case 2 , and Case 3 , respectively, as follows:
- Case 1:
In this case, we find
and process capability index
. According to Equations (16) and (17), the 100 (1 −
α)% confidence interval for the process capability index
is
, where
- Case 2:
In this case, for any
, we have
. Based on Equation (17), the lower confidence limit for the process capability index
is depicted below:
Similarly, for any
, we have
. Based on Equation (16), the upper confidence limit for the process capability index
is shown as follows:
- Case 3:
In this case, for any
, we have
. Based on Equation (17), the lower confidence limit for the process capability index
is displayed below:
Similarly, for any
, we have
. Based on Equation (16), the upper confidence limit of the process capability index
can be depicted as follows:
Based on the above three cases, this paper builds a method for fuzzy testing upon the confidence interval for the process capability index .
3. Fuzzy Testing Model Based on Confidence Interval of Process Capability Index CPMK
As mentioned above, in pursuit of a rapid response mechanism, companies usually operate with a small sample size. Following several suggestions from previous studies, in this paper, we constructed a fuzzy testing method on the basis of the confidence interval for the process capability index
, given a small sample size. Pearn and Chen [
21] defined the levels required by the process capability indices in the following table.
To identify whether the process capability index is greater than or equal to C, the null hypothesis, denoted with H0, and the alternative hypothesis, denoted with H1, for fuzzy testing are stated below:
H0: C (indicating the process capability has achieved the desired level);
H1: C (indicating the process capability has not achieved the desired level).
Customers or process engineers can propose the required value C corresponding to the process capability index
with reference to
Table 1. Based on the statistical testing rules mentioned above and Chen’s method [
14], this paper builds the fuzzy testing model upon the observed values for the estimator and the 100 (1 −
α)% confidence interval of the process capability index
. According to Chen and Lin [
22], the
α—cuts of the triangular fuzzy number
can be written as follows:
As mentioned earlier, this paper derived the 100 (1 − α)% confidence interval for the process capability index from Case 1 , Case 2 , and Case 3 . According to these three cases, (α) and (α) can be depicted separately as follows.
- Case 1:
In this case, the process capability index
is represented as
The observed values of the estimator
is represented as
Based on the above equations, Equations (19) and (20),
(
α) and
(
α) are expressed as follows:
- Case 2:
The process capability index
is represented as
The observed value of the estimator
is represented as
Based on the above equations, Equations (21) and (22), (α), and (α) are expressed as follows:
- Case 3:
In this case, the process capability index
is defined as:
The observed values of the estimator
is defined as:
Based on the above equations, Equations (23) and (24),
(
α) and
(
α) are derived as follows:
and
Therefore, we have the resemble triangular fuzzy number, (KL, KM, KR), where KL (0.01), KM (1) (1) and KR (0.01). Its membership function is expressed as follows:
where
α1 is determined by
(
α1)
x and
α2 is determined by
(
α2)
x. Before proposing the fuzzy testing method for the process capability index
, we reviewed the following statistical testing rules:
- (1)
When the upper confidence limit of the process capability index exceeds or equals C ( C), do not reject H0 and conclude that C.
- (2)
When the upper confidence limit of the process capability index is smaller than C ( C), reject H0 and conclude that C.
Then, this paper developed a fuzzy testing method, considering the confidence interval for the process capability index
based on statistical testing rules. According to Equation (36), for the fuzzy number
, its membership function
h(
x) is presented with the vertical line
x C in
Figure 1.
Based on Chen and Lin [
22], let
AT denote the area in the diagram of membership function
h(
x), and let
AR denote the area in the same graph but to the right of membership function
h(
x) from the vertical line
x C, such that
and
According to Yu et al. [
23] and based on Equations (39) and (40), we let
dT KR −
KL and
dR KR −
C. Then, we have
dR/
dT (
KR −
C)/(
KR −
KL). Also, we denote Case 1 as
, Case 2 as
, and Case 3 as
. More detailed explanations are listed below:
- Case 1:
- Case 2:
- Case 3:
Based on Yu et al. [
23], we let 0
0.5, then the fuzzy testing rules of the process capability index
are shown as follows:
- (1)
If dR/dT , then H0 is rejected, and we can conclude that C.
- (2)
If dR/dT > , then H0 is not rejected, and we can conclude that C.
4. An Application Example
It is known that the central region of Taiwan is a machine tool center. Therefore, this section of this paper demonstrates how to apply the proposed fuzzy testing model through an empirical example involving the axis machined by a manufacturer in central Taiwan. The fuzzy testing model built on the confidence interval of the process capability index is an effective approach for deciding whether the process capability is acceptable or requires improvement. The target value T of the axis machined by the factory is 1.80 mm (T = 1.80), and the tolerance is 0.05 mm. Accordingly, the lower specification limit (LSL) is 1.75 mm (LSL = 1.75) and the upper specification limit (USL) is 1.85 mm (USL = 1.85). Thus, T = (USL + LSL)/2 and d = (USL − LSL)/2. According to customer requirements, the process engineer sets the required value for the process capability index as 1.00. Aiming to gauge whether the value of the process capability index exceeds or equals 1.00, the null hypothesis (H0) and the alternative hypothesis (H1) for fuzzy testing are listed as follows:
H0: 1.00 (showing that the process capability is sufficient);
H1: 1.00 (showing that the process capability is insufficient).
As mentioned earlier, in pursuit of a quick response mechanism, companies often opt for a small sample size. Let (x
1, x
2, …, x
16) be the observed values for a random sample (X
1, X
2, …, X
16). Then the observed values of
and
are
and
, respectively, as shown below:
and
The target value
T belongs to the interval (1.793, 1.834). Thus, the observed value of the estimator
is calculated as follows:
Based on Equation (50), we obtain the following values of
KR and
KM:
and
Thus, the value of
dR/
dT is calculated as follows:
Based on Yu et al. [
23], we let 0
0.5 and reviewed the fuzzy testing rules of the process capability index
. We obtained the following result:
- (1)
If dR/dT , then H0 is rejected, and we can conclude that C.
The process engineer, drawing from past professional experience, analyzed and set the value of to 0.2; that is, = 0.2. According to the above fuzzy testing rule, since dR/dT is less than 0.2, the null hypothesis H0 is rejected, and the conclusion 1.00 is drawn. In fact, the observed value of the estimator is 0.758 ( 0.758), the upper confidence limit of the process capability index is 1.120 ( 1.120) with If the result of the statistical inference shows that it indicates that the proposed fuzzy testing model in this paper demonstrates greater practicality compared to the conventional statistical testing model.
5. Conclusions
Various process capability indices are applied to the quantitative measurement of the potential and performance of a process in the manufacturing industry. Not only can an internal process engineer use them to assess process quality, but an external sales department can also utilize them as a communication tool. The process capability index can quickly detect process deviations from the target value, which is conducive to the promotion of smart manufacturing. Therefore, in this paper, we utilized the process capability index as a tool to evaluate process quality. Process capability indices, as noted by some studies, have unknown parameters and therefore must be estimated from sample data. In addition, as highlighted by many studies, companies typically pursue a rapid response mechanism, so they need to make decisions using a small sample size. Consequently, this study, based on some suggestions from previous studies for the case of small sample size, proposed the process capability index with a 100 (1 − α)% confidence interval. In the normal process condition where the sample mean and the sample variation are mutually independent, this study derived the 100 (1 − α)% confidence region of . Then, this study adopted the process capability index as an object function as well as the 100 (1 − α)% confidence region of as a feasible solution area, aiming to acquire the 100 (1 − α)% confidence interval of the process capability index . Immediately afterward, the 100 (1 − α)% confidence interval of the process capability index was utilized to establish a fuzzy testing model to evaluate process quality and see if it can achieve the required quality level. In this model, we first derived the triangular fuzzy number and then obtained its membership function h(x). According to the membership function h(x), this study established fuzzy testing rules. Through these rules, we can tell if the process quality attains the required level, which can serve as a reference for other industries. As mentioned earlier, central Taiwan is an industrial center for machine tools. Accordingly, this study illustrated the use of the proposed fuzzy testing model with an example of the axis machined by a factory located in the central region of Taiwan. It is evident from this example that the proposed fuzzy testing model can exhibit greater practicality compared to the conventional statistical testing model.