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Sustainable Marketing in China

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (20 August 2023) | Viewed by 49989

Special Issue Editors


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Guest Editor
Department of Marketing, City University of Hong Kong, Kowloon, Hong Kong
Interests: marketing strategies; sustainable marketing; institutional theory in business markets; AI in business
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
School of Management, Zhejiang University, Hangzhou, China
Interests: consumer emotions; psychology of money
Faculty of Hospitality and Tourism Management, UCSI University, Kuching, Malaysia
Interests: marketing; responsible tourism; hospitality service; consumer behaviour
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
School of Business, Shaoguan University, Shaoguan City, China
Interests: indigenous chinese study; corporate social responsibility; sustainable competitive advantage; environmental turbulence; employee interaction

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Guest Editor
School of management and economics, North China University of Water Resources & Electric Power, Zhengzhou, China
Interests: marketing strategies; artificial intelligence in business; sustainable marketing; service innovation and entrepreneurship

Special Issue Information

Dear Colleagues,

The environmental burden of economic development has heightened awareness of the notion of sustainability in all relevant economies [1]. Traditionally, marketing has been centered on enhancing an organization’s financial interests, guided by the mainstream utilitarian ethic [2]. However, maximizing financial well-being has unintentionally exacerbated a slew of social and environmental problems. As commercial interests contribute to rampant consumption patterns, businesses are obligated to perform marketing in a sustainable manner [3]. Sustainable marketing is a novel marketing concept. It is committed to delivering long-term value through a combination of product innovation and customer service while minimizing environmental impact and enhancing customers’ and global stakeholders’ quality of life and well-being [4]. Since the COVID-19 pandemic swept the world, it has fundamentally impacted how the world was regarded. An increasing number of people are beginning to re-examine the relationship between humans and nature, and consumer behavior has shifted to more sustainable patterns in response [5]. Businesses with sustainable patterns have been more resilient to the pandemic’s uncertainty. To acquire new competitive advantages, organizations have incorporated social and environmental issues, particularly global stakeholder well-being elements, into their operations [3,6]. Scholars advocate exploring sustainable marketing through the lens of the 4Ps of the Social and Ecological Thought (SET) paradigm—product, price, place and promotion [2]. The GREEN Framework (i.e., globalized marketplace of value exchange, responsible environmental behavior, equitable sustainable business practice, ethical sustainable consumption, necessary quality of life and well-being) has also been used to outline a course of action for sustainable marketing that is based on an exchange of values between the macro-level of society and the micro-level of consumers and businesses [4]. The value exchange is contingent upon stakeholders’ interactions with the environment [4]. Thus, examining sustainable marketing in terms of how stakeholder responsible behavior manifests itself in a globalized market context helps illuminate the deeper meaning of sustainable marketing. There is a dearth of study on the effect of sustainable marketing strategies and routines on customers’ environmental concerns and skepticism about these concerns [4].

China, as the world’s second-largest economy, has a sizable consumer base. The rapid rise of China’s market economy in the last 20 years has been accompanied by the emergence of the “brand-marketing-media” chain. According to China’s iResearch 2020 report, despite a progressive shift in Chinese consumers’ perceptions, many customers do not prioritize sustainability in their purchase decisions. Chinese consumers throughout generations exhibit a range of varying consumption attitudes and behaviors [7–8]. Generation Z, being digital natives, has markedly different consumption preferences from Generations X and Y. For instance, China is a country heavily guided by Confucianism, but it remains unknown whether Chinese Generation Z customers’ attitudes towards sustainable marketing are still influenced by traditional Chinese Confucianism [9–12]. Organizations are already aware of the value of sustainability and can choose sustainable marketing tactics to educate potential consumers who may not be concerned at the present but who may have generalized concepts that will influence their buying behavior in the near future [13–14]. Promoting sustainable marketing concepts demands a knowledge of the distinctions between Chinese consumers’ generations. Moreover, due to the huge expanse of China, studying sustainable marketing in China cannot be limited to a holistic group of Chinese consumers. Because of the unique diversity of Chinese consumers across geographies and cultures, researchers, in particular, require insights into sustainable or responsible consumer behavior to assist marketers in making decisions.

With the construction of digital platforms, e-commerce and social media marketing models have become the mainstream way of marketing in China. The practical aspects of sustainable marketing on digital platforms are a growing area of global interest. The Chinese government’s support of information technology has accelerated the growth of e-commerce for agricultural products in the country [15]. Webcasting or live streaming has established itself as the new sales model. In particular, during COVID-19, fresh produce e-commerce platforms replaced a significant proportion of offline grocery shopping and gained the opportunity to cultivate the market. The development of marketing models for fresh produce platforms has mitigated the risks of climate change for agricultural product marketing, hence boosting sustainable agricultural development. Consumers are growing increasingly concerned with the quality of their food and the environment in which it is grown. Given that fresh food is typically an ‘experience commodity’, it is a challenge to judge its quality based on its appearance. They tend to trust products that can be traced through digital platforms. Understanding the mechanisms of consumer trust in a business is a prerequisite for sustainable marketing. For some international companies, the success of sustainable marketing in China is one of the benchmarks that determine whether their products have the potential to generate worldwide expansion. In this Special Issue, we would like to explore the topic of sustainable marketing in China, which may bring innovative insight into the organizations in China. We thereby call for original research articles (conceptual or empirical) on the following illustrative (but not exhaustive) topics for the Special Issue.

In this Special Issue, original research articles and reviews are welcome. Research areas may include (but are not limited to) the following:

  • The evolution of sustainable marketing in China;
  • Marketing models and strategies for sustainable marketing in China;
  • The impact of responsible stakeholder behavior on sustainable marketing;
  • The role of practices in the value chain, supply chain and industrial chain in sustainable marketing;
  • The impact of digital platforms on sustainable marketing;
  • The impact of sustainable marketing on business innovation and sustainable competitive advantage;
  • Consumer behavior and psychology in sustainable marketing;
  • Customer experience and sustainable marketing;
  • The role of corporate branding in sustainable marketing;
  • The mechanism of trust between consumers and organizations in sustainable marketing;
  • The impact of artificial intelligence technology stimuli on customer-perceived value and customer stickiness in the sustainable marketing;
  • The impact of artificial intelligence technology stimuli on customers in the sustainable marketing;
  • The impact of relational benefits on farmers’ repurchase intention in agricultural, sustainable marketing;
  • The matching methods for agricultural products sales in agricultural sustainable marketing;
  • Public participation and public relationships in sustainable environmental governance;
  • Chinese entrepreneurship and sustainable behaviors;
  • Institutional environment and carbon disclosure in China;
  • The impact of carbon disclosure on firms’ market performance;
  • The join-developing manufacturing and logistics industry under a sustainable supply chain perspective;
  • The role of marketing in promoting carbon disclosure and carbon reduction;
  • The join-developing manufacturing and logistics industry under sustainable supply chain Perspective;
  • The impact of digital platforms on logistics enterprise alliance;
  • Behavioral nudges to promote sustainable consumer behavior;
  • The carbon disclosure behavior of Chinese firms;
  • The role of relationship management capability and service innovation in corporate, sustainable development.

References

  1. Rudawska, E. Insights from the Food & Drink Industry. In The Sustainable Marketing Concept in European SMEs; Emerald Publishing Limited: Bingley, UK, 2018; pp. 53–79.
  2. Dyck, B.; Manchanda, R.V. Sustainable Marketing Based on Virtue Ethics: Addressing Socio-Ecological Challenges Facing Humankind. AMS Rev. 2021, 11, 1–18. https://doi.org/10.1007/s13162-020-00184-7.
  3. Trivedi; Trivedi, K.; Goswami, P. Sustainable Marketing Strategies: Creating Business Value by Meeting Consumer Expectation. IJMESS 2018, 7, 186–205.
  4. Lunde, M.B. Sustainability in Marketing: A Systematic Review Unifying 20 Years of Theoretical and Substantive Contributions (1997–2016). AMS Rev. 2018, 8, 85–110. https://doi.org/10.1007/s13162-018-0124-0.
  5. Orîndaru, A.; Popescu, M.-F.; Căescu, Ș.-C.; Botezatu, F.; Florescu, M.S.; Runceanu-Albu, C.-C. Leveraging COVID-19 Outbreak for Shaping a More Sustainable Consumer Behavior. Sustainability 2021, 13, 5762. https://doi.org/10.3390/su13115762.
  6. Kolk, A. The Social Responsibility of International Business: From Ethics and the Environment to CSR and Sustainable Development. J. World Bus. 2016, 51, 23–34. https://doi.org/10.1016/j.jwb.2015.08.010.
  7. Zhou, X.; van Tilburg, W.A.; Mei, D.; Wildschut, T.; Sedikides, C. Hungering For the Past: Nostalgic Food Labels Increase Purchase Intentions and Actual Consumption. Appetite 2019, 140, 151–158. https://doi.org/10.1016/j.appet.2019.05.007.
  8. He, L.; Feng, C.; Liu, Y.; Zhou, X. The Pursuit of Optimal Distinctiveness and Consumer Preferences. J. Psychol. 2010, 51, 411–417. https://doi.org/10.1111/j.1467-9450.2009.00802.x.
  9. Zhou, X.; He, L.; Yang, Q.; Lao, J.; Baumeister, R.F. Control Deprivation and Styles of Thinking. Pers. Soc. Psychol. 2012, 102, 460–478. https://doi.org/10.1037/a0026316.
  10. Sun, Y.; Garrett, T.C.; Kim, K.H. Do Confucian Principles Enhance Sustainable Marketing and Customer Equity? J. Bus. Res. 2016, 69, 3772–3779. https://doi.org/10.1016/j.jbusres.2015.12.069.
  11. Zhou, W.; Yang, Z.; Michael; Hyman, R. Contextual Influences on Marketing and Consumerism: An East Asian Perspective. Mark. Rev. 2021, 38, 641–656.
  12. Yang, Z.; Su, C. Understanding Asian Business Strategy: Modeling Institution-Based Legitimacy-embedded Efficiency. Bus. Res. 2013, 66, 2369–2374.
  13. Yang, Z.; Su, C.; Fam, K.-S. Dealing with Institutional Distances in International Marketing Channels: Governance Strategies that Engender Legitimacy and Efficiency? J. Mark. 2012, 76, 41–55.
  14. Sun, Y.; Weng, C.; Liao, Z. Product Innovation and Sustainable Marketing: Effects on Consumer Innovativeness. Technol. Anal. Strateg. 2018, 31, 1–11. https://doi.org/10.1080/09537325.2018.1550255.
  15. Wang, Z.; Li, J.; Chen, P. Factors Influencing Chinese Flower and Seedling Family Farms’ Intention to Use Live Streaming as a Sustainable Marketing Method: An Application of Extended Theory of Planned Behavior. Environ. Dev. Sustain. 2021, 1–24. https://doi.org/10.1007/s10668-021-01616-5.

Prof. Dr. Zhilin Yang
Prof. Dr. Xinyue Zhou
Dr. Hiram Ting
Dr. Binyao Ning
Prof. Dr. Gang Li
Guest Editors

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Keywords

  • sustainable marketing in China
  • responsible behavior
  • digitalization
  • social media
  • generations
  • branding trust
  • innovation
  • sustainable competitive advantage

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Published Papers (13 papers)

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Research

21 pages, 714 KiB  
Article
Consumer Attitudes toward Community Elderly Services during Negative Population Growth and Sustainable Development
by Meng Lin, Weidong Li, Yukun Cao and Liyan Shan
Sustainability 2023, 15(20), 15166; https://doi.org/10.3390/su152015166 - 23 Oct 2023
Cited by 2 | Viewed by 1402
Abstract
In 2022, it became apparent that China had officially become a nation witnessing negative population growth. Coinciding with the emergence of an aging society, the occurrence of population sustainable development has emerged as a crucial concern for society. In recent times, community-oriented elderly [...] Read more.
In 2022, it became apparent that China had officially become a nation witnessing negative population growth. Coinciding with the emergence of an aging society, the occurrence of population sustainable development has emerged as a crucial concern for society. In recent times, community-oriented elderly care has garnered prominence and materialized as a feasible pathway for confronting the matter of familial elderly care in a society with an aging populace. This study was conducted in three provincial capital cities in different regions of China. Based on the ABC theory and Maslow’s hierarchy of needs theory, and with reference to the research of relevant scholars, the study investigated consumers’ attitudes towards community elderly care services from the perspectives of health care services, housekeeping services, entertainment, catering services, etc., and put forward research hypotheses. The questionnaire was dimensionally reduced using factor analysis, and the hypotheses were tested using regression analysis. The findings validate that the delivery of medical provisions, domestic aid, recreational and culinary facilities, camaraderie, and counseling visits, along with bespoke services, substantially enhance consumer receptivity towards community-oriented elderly care provisions. As a result, these conclusions assume the role of valuable points of reference for entities engaged in furnishing such services. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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16 pages, 464 KiB  
Article
Face or Relational Benefits? Research on the Influencing Mechanism on Repurchase Intention for Agricultural Inputs
by Chen Gao, Gang Li, Yaolin Du and Yaru Wanyan
Sustainability 2023, 15(20), 15137; https://doi.org/10.3390/su152015137 - 22 Oct 2023
Viewed by 1140
Abstract
Drawing insights from interpersonal relationship theory and relationship marketing theory, this study investigates the impacts of “face” and relational benefits on farmers’ repurchase intentions for agricultural inputs, and the moderating effect of relational benefits on the relationship between face and repurchase intention. A [...] Read more.
Drawing insights from interpersonal relationship theory and relationship marketing theory, this study investigates the impacts of “face” and relational benefits on farmers’ repurchase intentions for agricultural inputs, and the moderating effect of relational benefits on the relationship between face and repurchase intention. A survey method was employed to test the hypotheses and data were collected from a sample of 578 farmers in rural China. The findings obtained through hierarchical regression analysis indicated that face and relational benefits (including social benefits and special-treatment benefits) exert positive effects on farmers’ repurchase intentions. However, relational benefits negatively moderate the relationship between face intentions and repurchase intention. This research sheds light on the dilemmas faced by farmers when choosing between maintaining face and seeking actual benefits while making repurchase decisions related to agricultural inputs. Moreover, the results contribute to the existing literature on the marketing of agricultural inputs and offer valuable practical implications for agricultural retailers. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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21 pages, 447 KiB  
Article
The Role of User Experience in the Impact of Low-Carbon Building Characteristics on Consumer’s Housing Purchase Intention
by Bing Qi, Tianjuan Deng and Zhilin Yang
Sustainability 2023, 15(13), 10194; https://doi.org/10.3390/su151310194 - 27 Jun 2023
Viewed by 1597
Abstract
While residential buildings account for a small proportion of global energy consumption, their significance in terms of energy usage and environmental impact should not be underestimated, especially considering population growth and urbanization. Consequently, low-carbon building has gained popularity as a new architectural form. [...] Read more.
While residential buildings account for a small proportion of global energy consumption, their significance in terms of energy usage and environmental impact should not be underestimated, especially considering population growth and urbanization. Consequently, low-carbon building has gained popularity as a new architectural form. This article first presents a theoretical model with low-carbon building characteristics as the independent variable, consumer purchase intention as the dependent variable, and user experience as the mediating variable. Subsequently, data were collected through a survey questionnaire. Finally, regression analysis and sequential testing were used to examine the influence of low-carbon building characteristics on consumers’ housing purchase intentions and the mediating role of user experience. The findings reveal a significant positive influence of low-carbon building characteristics on consumer housing purchase tendency, with user experience playing a crucial mediating role. Therefore, real estate companies should prioritize the incorporation of low-carbon building characteristics and continuously enhance user experience in the design, development, and marketing of residential properties to increase consumer purchase intention. This research provides empirical evidence and theoretical support to elucidate the relationship between low-carbon buildings and consumer purchase intention in China. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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16 pages, 1285 KiB  
Article
Does Price Matter in Mainland China? Examine the Factors Influencing Broiler Chicken Purchase Intention
by Ye Ye, Baichen Jiang, Binyao Ning, Xinjean Lim and Lijia Hu
Sustainability 2023, 15(4), 3778; https://doi.org/10.3390/su15043778 - 18 Feb 2023
Cited by 3 | Viewed by 2262
Abstract
Sustainable marketing emphasizes how businesses convey the concept of sustainability to consumers through marketing techniques. Previous research has focused on identifying the drivers that influence consumers’ purchase intentions for agricultural products. However, there is a lack of research on the quality of the [...] Read more.
Sustainable marketing emphasizes how businesses convey the concept of sustainability to consumers through marketing techniques. Previous research has focused on identifying the drivers that influence consumers’ purchase intentions for agricultural products. However, there is a lack of research on the quality of the messages that firms convey to consumers from a pricing perspective. To fill this gap, this study builds on the hedonic pricing theory using structural equation modeling to develop a formative model that enables the identification of the determinants that influence the market price of the broiler chicken industry in mainland China. By analyzing the information on 486 raw whole chicken samples in China, the results indicate that the basic, responsible production, and quality assurance attributes of broilers have a substantial effect on their selling price, whereas the marketing message attributes do not. The results of this study are enlightening for producers and marketers of agricultural products who are developing pricing strategies. This study raises important questions about the pricing of agricultural products in sustainable marketing practices, particularly in emerging economies, and suggests avenues for future research conducted in this area. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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15 pages, 904 KiB  
Article
The Moderating Effect of Green Advertising on the Relationship between Gamification and Sustainable Consumption Behavior: A Case Study of the Ant Forest Social Media App
by Miao Huang, Mohamad Saifudin Mohamad Saleh and Izzal Asnira Zolkepli
Sustainability 2023, 15(4), 2883; https://doi.org/10.3390/su15042883 - 5 Feb 2023
Cited by 13 | Viewed by 5301
Abstract
The end of the twentieth century saw increased research on sustainability issues, particularly consumer consumption patterns and their environmental impact. As consumers become more aware of the need to shift consumption habits toward green initiatives, a broader set of methods encouraging sustainable living [...] Read more.
The end of the twentieth century saw increased research on sustainability issues, particularly consumer consumption patterns and their environmental impact. As consumers become more aware of the need to shift consumption habits toward green initiatives, a broader set of methods encouraging sustainable living should be sought. Due to the popularity of gamification in apps and other technology-related solutions, little research has been conducted to investigate gamification and advertising as a strategy to promote sustainable consumption. Using convenience sampling, this study surveyed 305 Ant Forest app users to investigate the relationship between gamification, perceived enjoyment, and sustainable consumption while observing green advertising as a moderating effect. The findings show that green advertising does not moderate gamification experience or perceived enjoyment but does moderate perceived enjoyment and sustainable consumption. Given that the study samples were university students, it is surprising to learn that gamification and green advertising have no relationship, thus denying the gamification experience to encourage sustainable behavior among China’s youth. As a result, marketers pursuing green initiatives should keep this impactful result in mind when implementing gamified features in user-experience apps. Gaming is seen uniquely for pleasure and enjoyment, not for creating behavioral change and awareness. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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20 pages, 980 KiB  
Article
The Impact of Clothing E-Store Image on Intention Based on Search and Purchase Phases: From the Perspective of Sustainable Marketing
by Liyuan Jiang, Quanxi Li and Xiaoding Wu
Sustainability 2023, 15(1), 871; https://doi.org/10.3390/su15010871 - 3 Jan 2023
Cited by 6 | Viewed by 4905
Abstract
With the continuous emergence of global warming and excessive waste of resources, especially in the clothing industry, sustainable clothing has become a fast-moving consumer goods trend. As a necessity of life, clothing often sensitively reflects the fashion, the characteristics of the times and, [...] Read more.
With the continuous emergence of global warming and excessive waste of resources, especially in the clothing industry, sustainable clothing has become a fast-moving consumer goods trend. As a necessity of life, clothing often sensitively reflects the fashion, the characteristics of the times and, for young people, their lifestyle. Intelligent, cultural and sustainable clothing has become the mainstream development trend of the clothing industry. Based on the theory of reasoned action, this research takes online clothing stores as the research object and constructs the effect model between e-store image, consumer attitude and intention, and verifies the impact of e-store image on consumers’ intention in the two important stages of information search and purchase. By distributing online questionnaires to consumers of online clothing stores, 823 questionnaires were finally effectively recovered. The hypothesis was verified using a multi-statistical analysis and structural equation model. The findings showed that for young consumers, in the information search stage, the three dimensions of e-store image, which are information, atmosphere and convenience, positively affect consumers’ search intention. Meanwhile, in the purchase stage, the three dimensions of e-store image, which are enjoyment, uncertainty and service, have a significant impact on consumers’ purchase intention. Particularly, consumer attitude plays a mediating role between different dimensions and intentions. According to the constructed consumer attitude model, we should propose these sustainable marketing suggestions for online clothing stores: First of all, online clothing store operators should improve the atmosphere, convenience and information image of electronic stores, establish a sustainable image, and enhance young consumer’s identity. Secondly, using multiple marketing methods, we can establish an unimpeded one-to-one interaction with young customers through the current popular live broadcast marketing, improve the enjoyment of stores, more specifically implement marketing strategies, and strengthen the sense of sustainability. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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24 pages, 1204 KiB  
Article
The Organic Marketing Nexus: The Effect of Unpaid Marketing Practices on Consumer Engagement
by Isaac Owusu Asante, Yushi Jiang, Xiao Luo and Martinson Ankrah Twumasi
Sustainability 2023, 15(1), 148; https://doi.org/10.3390/su15010148 - 22 Dec 2022
Cited by 5 | Viewed by 4021
Abstract
Designing a digital marketing strategy that stimulates consumer engagement is vital and challenging for digital marketers. Despite previous research on this topic, little is known about the unpaid (organic) strategies of digital marketing and how they attract web traffic through consumer engagement. Based [...] Read more.
Designing a digital marketing strategy that stimulates consumer engagement is vital and challenging for digital marketers. Despite previous research on this topic, little is known about the unpaid (organic) strategies of digital marketing and how they attract web traffic through consumer engagement. Based on the stimuli–organism–response model, this study examined the effects of three organic marketing practices related to electronic commerce shopping platforms, namely, search engine optimization, social media posts, and user-generated content, on consumer engagement. Covariance-based structural equation modeling was utilized to analyze 464 responses from followers of five electronic commerce firms’ Facebook fan pages. Based on the stimuli–organism–response paradigm, we found that organic marketing practices positively impact consumers’ behavioral engagement; however, consumers’ psychological engagement partially mediates these impacts. Further, consumers’ attention to social comparison of consumption dampens the positive effect of search engine optimization and psychological engagement on consumers’ behavioral engagement. The findings of this paper improve our understanding of the roles played by organic digital marketing practices in attracting consumer engagement and provide guidelines for digital marketers on how to utilize unpaid marketing strategies to attract authentic consumer engagement. This study presents a new framework in measuring the digital marketing strategies available to electronic commerce firms exploring unpaid marketing strategies. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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20 pages, 3831 KiB  
Article
Smart Sales Empower Small Farmers: An Integrated Matching Method between Suppliers and Consumers Based on the Information Axiom
by Wei Huang, Peiqi Hu, Fu-Sheng Tsai, Yinke Liu and Yu Huang
Sustainability 2022, 14(24), 16937; https://doi.org/10.3390/su142416937 - 16 Dec 2022
Cited by 3 | Viewed by 2250
Abstract
Small farmers’ sustainable development has important significance for narrowing the gap between urban and rural areas and hastening the promotion of general prosperity in China. Currently, China still has 240 million small farmers. The sale of agricultural products is an important source of [...] Read more.
Small farmers’ sustainable development has important significance for narrowing the gap between urban and rural areas and hastening the promotion of general prosperity in China. Currently, China still has 240 million small farmers. The sale of agricultural products is an important source of their income. Constrained by their small scale, lack of capital, and technology, small farmers often have to adopt a household operation mode. This decentralized agricultural production and operation mode results in significant difficulties for small farmers to benefit from planting and selling agricultural products. Many efforts have been made to help them, such as establishing agricultural product information platforms that can provide supply and demand information to facilitate small farmers’ sales. However, imbalances between suppliers and consumers and cross-regional transaction difficulties still exist. To promote the sustainable development of small farmers, this study develops an intelligent matching method for the transaction of agricultural products between suppliers and consumers. Firstly, a unique attribute set for agricultural products was established. Because most agricultural products are fresh, perishable, and not easily preserved, the general attributes (brand, logistics distance, product grade, and price) of commodities and the specific attributes (freshness, maturity, product certification, seasonal products, place of origin, and product safety) of agricultural products were taken into account. Secondly, by combining fuzzy mathematics with the information axiom, improved amount of information calculation methods for both quantitative and qualitative attributes were put forward. Thirdly, based on the amount of information about all attributes and with the goal of maximizing the transaction-matching degree for both the supplier and consumer, a multiobjective optimization model was proposed. Finally, the effectiveness and accuracy of the method were verified through a case study. In order to solve the dilemma of small farmers, this study proposes an integrated matching method for agricultural product transactions based on the information axiom. Through case verification, this method has good feasibility and effectiveness. It has broad application prospects which can be applied to information portals, e-commerce platforms, and other fields. The application of this method can empower small farmers’ capabilities, facilitate agricultural product sales, and promote small farmers’ sustainable development. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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21 pages, 574 KiB  
Article
Board Group Faultlines, Slack Resource, and Corporate Carbon Performance
by Bing Qi and Zhilin Yang
Sustainability 2022, 14(20), 13053; https://doi.org/10.3390/su142013053 - 12 Oct 2022
Cited by 4 | Viewed by 1762
Abstract
A general consensus has been reached among many countries that low-carbon development is important for the protection of the environment and the mitigation of climate change. In line with the attitude of a responsible country, China urges enterprises to participate in energy conservation [...] Read more.
A general consensus has been reached among many countries that low-carbon development is important for the protection of the environment and the mitigation of climate change. In line with the attitude of a responsible country, China urges enterprises to participate in energy conservation and emission reduction through various policies. Based on the faultline theory, this paper considers the data of 124 listed companies in China’s manufacturing industry from 2015 to 2019 as a research sample. From the perspective of corporate governance, this analysis discusses the influence of the aggregation effect of the multiple characteristics of board members on the environmental protection benefits of enterprises, and empirically studies the board group. The relationship between the faultline and the carbon performance of the enterprise is further investigated, and the internal slack resources of the enterprise are further investigated in relation to the board members and the moderating effect. The study found that the existence of the board’s bio-demographic-related faultline has a positive effect on the carbon performance level of enterprises, but it is not statistically significant. The existence of the board’s task-related faultline has a positive effect on the carbon performance level of the enterprise. Further research found that precipitated slack resources have a significant negative moderating effect on the relationship between the existence of boardroom faultlines and corporate carbon performance, and that the relationship had a positive moderating effect, but was not statistically significant. The preceding conclusions not only enrich the research on corporate internal governance in theory, but also provide useful guidance for how to improve corporate environmental protection behavior on a microlevel in practice. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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22 pages, 524 KiB  
Article
Relationship Management Capability and Service Innovation Performance: The Joint-Effect of Relationship Learning and Competitive Intensity
by Hanyu Zhu, Kailing Zhang, Gang Li, Lin Chen and Xijie Zhao
Sustainability 2022, 14(19), 12308; https://doi.org/10.3390/su141912308 - 27 Sep 2022
Cited by 4 | Viewed by 2305
Abstract
Relationship management capability is a significant factor in promoting a firm’s service innovation performance. Although there is a rich body of study on the role of relationship management capability in performance of firms, scant attention has been paid to the joint effect of [...] Read more.
Relationship management capability is a significant factor in promoting a firm’s service innovation performance. Although there is a rich body of study on the role of relationship management capability in performance of firms, scant attention has been paid to the joint effect of relationship learning and competitive intensity. Drawing on the service innovation, network capability and relationship learning theories, this paper establishes a relevant conceptual model, and adopts a hierarchical regression analysis to examine the model with a data set of 298 firms from China. Results show that relationship management capability positively affects the service innovation performance of firms; however, relationship learning partially negatively moderates the relationship between relationship management capability and service innovation performance. The three-way interaction effects of relationship management capability, relationship learning and competitive intensity are partially significant. This paper extends the existing literature on service innovation, network capabilities and relational learning in a service-centered economy. The findings further clarify the process mechanism of the impact of relational management capabilities on enterprise service innovation performance, and should help enterprises utilize relational learning and competitive intensity to break through resource limitations rapidly. The paper offers some enlightenment on promoting service innovation. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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15 pages, 622 KiB  
Article
Impact of Greenwashing Perception on Consumers’ Green Purchasing Intentions: A Moderated Mediation Model
by Yongbo Sun and Binbin Shi
Sustainability 2022, 14(19), 12119; https://doi.org/10.3390/su141912119 - 25 Sep 2022
Cited by 19 | Viewed by 15501
Abstract
When consumers perceive that companies are engaging in greenwashing, this often has many negative impacts on the company, industry, and society. Based on the psychological contract theory, this study constructs a moderated mediation model in an attempt to demonstrate that consumers’ greenwashing perception [...] Read more.
When consumers perceive that companies are engaging in greenwashing, this often has many negative impacts on the company, industry, and society. Based on the psychological contract theory, this study constructs a moderated mediation model in an attempt to demonstrate that consumers’ greenwashing perception influences their green purchasing intentions and, more importantly, that this influence is mediated by consumers’ perceived betrayal and moderated by their sense of environmental responsibility. An online questionnaire was used to distribute 220 questionnaires and regression analysis was conducted using SPSS24.0 and Amos24.0 to test the hypothesis. The results show that consumers’ greenwashing perception negatively influences consumers’ green purchasing intentions, that perceived betrayal plays a partially mediating role in this influence relationship, and that environmental responsibility reinforces the negative influence of greenwashing perception on green purchasing intentions. This paper enriches the study of the mechanisms of individual consumer psychological effects after consumers perceive corporate greenwashing behaviour, which is of great value to both corporate performance and the sustainable development of the social environment. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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26 pages, 10241 KiB  
Article
Life-Cycle Spatial Strategy for Multidimensional Health-Oriented Medical Care Community—From the Perspective of Sustainable Marketing
by Le Che, Zhijian Guo, Yi Yang, Honghao Kang and Shangqing Cao
Sustainability 2022, 14(17), 11081; https://doi.org/10.3390/su141711081 - 5 Sep 2022
Cited by 2 | Viewed by 1934
Abstract
The aging population and the increasing number of sub-healthy people in all age groups in China have brought huge opportunities for related industries. From the perspective of marketing and consumer psychology, there is a great demand for health care properties, especially those that [...] Read more.
The aging population and the increasing number of sub-healthy people in all age groups in China have brought huge opportunities for related industries. From the perspective of marketing and consumer psychology, there is a great demand for health care properties, especially those that provide long-term medical care. Against this situation, almost all the leading real estate companies have entered this field and tried to occupy more market shares through different products and brand marketing sustainably. In this context, it is urgent to explore a comprehensive community model combining medical and nursing care that covers all stages of life, so as to promote the health of diverse populations. In China, existing research on the growth of medical care communities for sustainable needs started relatively late, and insufficient attention has been paid to the supply–demand linkage among psychological demand, health behavior, spatial bearing, and service supply. Taking Wuzhishan city for example, we deduce the Medical-Care Maslow’s Hierarchy of Needs System according to classical theories. Based on motivation theory and marketing strategy, a theoretical model of Health demand-behavior-facilities and Spatial Interaction (HBSI) mediated by healthy behavior is constructed. Then, expert group decision making processes and the Fuzzy Delphi Method (DFM) were used to screen 67 spatial impact factors of 14 categories in five dimensions, including life safety, physical health, mental health, social adaptation and resilience recovery, which fit users’ multi-dimensional health needs. Finally, to provide a spatial strategy reference for the construction of sustainable and adaptive medical caring communities, spatial planning strategies and guidelines are offered based on correlation analysis, so as to fit the changeable market pattern, meet the psychological expectations and life-cycle caring needs of consumers. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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16 pages, 704 KiB  
Article
The Moderating Role of Age in the Effect of Video Playback Speed on Urgency Perception in the Context of Climate Change
by Xushan Sheng, Tiantian Mo and Xinyue Zhou
Sustainability 2022, 14(14), 8923; https://doi.org/10.3390/su14148923 - 21 Jul 2022
Cited by 2 | Viewed by 2284
Abstract
Urgency perception plays a vital role in addressing the issue of climate change. However, little is known about how to promote the perceived urgency of climate change and its potential influence on proenvironmental intention and behavior. This research focuses on a potentially significant [...] Read more.
Urgency perception plays a vital role in addressing the issue of climate change. However, little is known about how to promote the perceived urgency of climate change and its potential influence on proenvironmental intention and behavior. This research focuses on a potentially significant but less studied factor in video communication: video playback speed. The current research explores the effectiveness of video playback speed as a subtle behavioral nudge to influence urgency perception and proenvironmental response in the context of climate change. We conducted two survey-embedded experiments in which participants watched a climate change video playing at either normal or fast speed and then completed measurements. Data were collected first in an undergraduate sample (n = 75) and then in a general population sample (n = 300) and analyzed using Mann–Whitney U tests, chi-squared tests, and moderation analysis in SPSS. The results reveal that a fast playback speed of climate change video decreases the perceived urgency of climate change for younger consumers, not for older consumers. However, video playback speed does not influence proenvironmental intention and behavior. These findings enhance understanding of when video playback speed affects urgency perception and proenvironmental tendency, and provide valuable insights for climate change communication. Full article
(This article belongs to the Special Issue Sustainable Marketing in China)
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