Understanding the Factors that Contribute to Increasing the Use of Public Transport
A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Transportation".
Deadline for manuscript submissions: closed (30 September 2021) | Viewed by 13383
Special Issue Editor
Special Issue Information
Dear Colleagues,
There is full agreement on considering public transport a key element to achieving sustainability of motorized mobility. For long-distance trips and in large urban and metropolitan settings, public transport is fundamental to establish a type of mobility that respects the environment. For that reason, strategies encouraging the use of public transport constitute one of the 17 Sustainable Development Goals.
Several studies have shown that improving service quality perception and satisfaction with public transport allows not only retaining existing users and increasing their loyalty, but also attracting new users, thus changing their behavioral intentions and promoting a modal shift. However, there are many other factors (e.g., attitudes towards public transport, feelings, involvement, perceived value, perceived cost, public transport image, experience of critical incidents, switching costs, etc.) or strategies (e.g., free public transport, restrictions to private vehicles, etc.) that could contribute to modifying the behavioral intentions and/or to increasing people’s loyalty towards public transport.
This Special Issue is dedicated to papers related to all transport modes that will contribute to a better understanding of the main factors or strategies that could promote a modal shift towards public transportation or that might increase the loyalty of existing users. Therefore, the journal Sustainability is inviting novel contributions on this topic proposing new theoretical approaches, methods’ development, practical insights, or applications.
Prof. Dr. Juan de Oña
Guest Editor
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Keywords
- Attitudes towards public transport
- Behavioral intentions
- Customer service
- Desired quality
- Heterogeneity in perceptions
- Involvement
- Long distance transport
- Loyalty
- Metropolitan areas
- Modal shift
- Perceived quality
- Potential public transport user
- Private vehicle users
- Public transportation
- Quality of service
- Satisfaction
- Sociodemographic characteristics
- Sustainable cities
- Sustainable mobility
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