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Volume 15
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Adm. Sci., Volume 15, Issue 1 (January 2025) – 31 articles

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22 pages, 924 KiB  
Article
Effectiveness of Customer Relationship Management in Shopping Malls: Mall–Retailer Collaboration Empirics
by Manuel García-Nieto, Juan Manuel Ramón-Jerónimo and Raquel Flórez-López
Adm. Sci. 2025, 15(1), 31; https://doi.org/10.3390/admsci15010031 - 20 Jan 2025
Viewed by 566
Abstract
This study examines the collaborative impact of Customer Relationship Management (CRM) between shopping mall management and retailers on customer traffic. Through a multiple case study involving 30 interviews with managers from various traditional shopping malls and factory outlets, the research highlights how tailored [...] Read more.
This study examines the collaborative impact of Customer Relationship Management (CRM) between shopping mall management and retailers on customer traffic. Through a multiple case study involving 30 interviews with managers from various traditional shopping malls and factory outlets, the research highlights how tailored CRM strategies, such as tenant mix, accessibility, and customer engagement, foster customer satisfaction and loyalty, ultimately affect performance. Mall management focuses on attracting visitors by building a strong mall image and creating partnerships, whereas retailers emphasize customer retention through loyalty programs and personalized services. The study finds that proactive, collaborative CRM efforts, such as setting shared objectives and aligning strategies, significantly enhance customer experience and mall performance. However, existing CRM measurement systems often overlook the integrated nature of mall and retailer relationships, limiting the assessment of CRM outcomes. This research proposes an integrated model to assess CRM effectiveness across multiple organizational levels, providing insights into optimizing CRM policies to drive customer satisfaction, retention, and mall success. Limitations include the study’s focus on physical malls, with future research suggested to explore CRM adaptations bridging physical retail and e-commerce environments. Full article
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19 pages, 496 KiB  
Article
Analysis of ICT Energy Efficiency Disclosure to Improve Business Management Practices and Its Contribution to the SDGs
by Manuela Sánchez-Vázquez, Ainhoa Saitua-Iribar, Noemí Peña-Miguel and Javier Corral-Lage
Adm. Sci. 2025, 15(1), 30; https://doi.org/10.3390/admsci15010030 - 19 Jan 2025
Viewed by 423
Abstract
Purpose: The new global approach to sustainability within the context of the SDGs is driving a digital transition. However, new technologies bring challenges related to the energy efficiency of their infrastructures. The aim of this exploratory work is to identify the companies with [...] Read more.
Purpose: The new global approach to sustainability within the context of the SDGs is driving a digital transition. However, new technologies bring challenges related to the energy efficiency of their infrastructures. The aim of this exploratory work is to identify the companies with best practices in various aspects of the management, disclosure and verification of the energy efficiency of emerging technologies. Design/methodology/approach: Using a mixed qualitative and quantitative approach, the Non-Financial Information Statements of Spanish IBEX 35 companies are assessed. Findings: The results show that companies disclose non-financial information in relation to the materiality of energy efficiency and the actions implemented to improve it, but regulatory development is still required to ensure greater comparability of such information. Originality: To the best of our knowledge, this is the first study to analyse information on ICT energy sustainability in the context of Law 11/2008 in Spain, which also includes an analysis of information on the double materiality of risks and the policies and actions implemented by companies to manage them. Practical implications: Improving the information disclosed will increase its usefulness for the internal decision-making of companies, to improve ICT energy efficiency and SDG. Social implications: Improving the information disclosed will increase its usefulness for external decision-making by the different stakeholders, as regulators and other disclosing companies may take these selected companies as an example in each sector of activity. Full article
(This article belongs to the Special Issue New Challenges in Accounting: Sustainability and the Sustainable Development Goals)
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24 pages, 1816 KiB  
Article
Factors Motivating Generation Z in the Workplace: Managerial Challenges and Insights
by Camelia Surugiu, Marius-Răzvan Surugiu, Cătălin Grădinaru and Ana-Maria Grigore
Adm. Sci. 2025, 15(1), 29; https://doi.org/10.3390/admsci15010029 - 16 Jan 2025
Viewed by 1137
Abstract
The paper aims to identify the powerful forces of Generation Z’s (Gen Z) work motivations, considering four key drivers: recognition, appreciation, well-being, and skills. Four hypotheses were developed, and Gen Z-triggering motivational factors at work were analyzed using a survey approach. Using the [...] Read more.
The paper aims to identify the powerful forces of Generation Z’s (Gen Z) work motivations, considering four key drivers: recognition, appreciation, well-being, and skills. Four hypotheses were developed, and Gen Z-triggering motivational factors at work were analyzed using a survey approach. Using the collected data, a logistic regression model was constructed to investigate the effects on work motivation. An in-depth interview of managers from different companies was applied to identify Gen Z’s perceptions about the workplace. All four predictors proved to influence work motivation significantly. According to the answers of Gen Z’s members, wage is the primary motivator for them to increase work efficiency, with other financial and non-financial factors being less significant. Gen Z is generally not teamwork-oriented and prefers working alone to demonstrate their abilities and achieve greater efficiency. Gen Z switches jobs frequently and shows low loyalty to organizations, often prioritizing personal preferences over long-term commitment. This study explores Romanian Gen Z-triggering motivational factors and shows the motivators for increasing work efficiency. It provides unique insights into a less teamwork-oriented, low loyalty to organizations segment, filling a literature gap and offering business recommendations for connecting with this generation. Full article
(This article belongs to the Special Issue HRM and Employee Performance Improvement: Strategies for Employee Development in a Constantly Changing Workplace)
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23 pages, 5269 KiB  
Article
Beyond the Bottom Line: The Role of Personal Characteristics in Healthcare Entrepreneurship
by Eliza Ciobanu and Oana Bărbulescu
Adm. Sci. 2025, 15(1), 28; https://doi.org/10.3390/admsci15010028 - 15 Jan 2025
Viewed by 444
Abstract
This study fills a crucial gap by offering fresh insights into healthcare entrepreneurs’ characteristics and decision-making, enriching the understanding of entrepreneurial behavior. Employing a mixed-methods approach, by combining qualitative and quantitative data, the researchers examined how factors such as age, gender, education, number [...] Read more.
This study fills a crucial gap by offering fresh insights into healthcare entrepreneurs’ characteristics and decision-making, enriching the understanding of entrepreneurial behavior. Employing a mixed-methods approach, by combining qualitative and quantitative data, the researchers examined how factors such as age, gender, education, number of children, marital status, and house ownership influence business orientation. Utilizing both quantitative data, collected through surveys, and statistical analyses, conducted in EViews 12, data drawn from 113 Romanian medical start-ups revealed that marital status was a significant determinant, with single individuals exhibiting a profit-centric approach, while couples or married entrepreneurs prioritize patient well-being. Also, the lower the sense of ownership, the lower the number of co-founders there was in the start-up. The motivation of entrepreneurs involved in start-ups with more than two co-founders, is based on the motivation behind a problem that directly affected the entrepreneurs themselves. An unexpected result was found regarding the healthcare entrepreneurs that perceive failure more due to lack of funding than competition, especially in profit-focused ventures, shaping their decision-making. To shape managerial implications, the authors depicted the swim lane decision-making process diagram based on these insights. Full article
(This article belongs to the Special Issue Entrepreneurship for Economic Growth)
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14 pages, 434 KiB  
Article
Unveiling the Power of Race and Education in Shaping Entrepreneurial Dreams: An Empirical Study in Florida
by Donovan Collier and Ravi Chinta
Adm. Sci. 2025, 15(1), 27; https://doi.org/10.3390/admsci15010027 - 15 Jan 2025
Viewed by 384
Abstract
This study investigates the main effects and the interaction effects of race and education on entrepreneurial intentions in the pre-startup phase, using logistic regression analysis on a sample of 967 respondents from Florida. Blacks and Other Nonwhites are compared to Whites in the [...] Read more.
This study investigates the main effects and the interaction effects of race and education on entrepreneurial intentions in the pre-startup phase, using logistic regression analysis on a sample of 967 respondents from Florida. Blacks and Other Nonwhites are compared to Whites in the logistic regression analysis. As the largest empirical study of its kind at the state level in the U.S., it addresses a gap in the literature by focusing on a narrowly defined geographic area. The findings reveal significant differences in entrepreneurial intentions among racial groups, with education playing a crucial role. Policy implications include the need for tailored support programs and inclusive financial products to foster a more equitable entrepreneurial ecosystem. This study underscores the importance of entrepreneurial education and highlights the necessity for ongoing research to understand the unique challenges faced by Nonwhite entrepreneurs, ultimately contributing to a more inclusive and dynamic economy. Full article
(This article belongs to the Special Issue Inclusive Ventures: Navigating Entrepreneurial Ecosystems & Economic Policies for Black and Minority Entrepreneurs)
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22 pages, 2123 KiB  
Article
Toxic Leadership and Turnover Intentions: Emotional Intelligence as a Moderator of This Relationship
by Teresa Lopes, Annelyse Soares and Ana Palma-Moreira
Adm. Sci. 2025, 15(1), 26; https://doi.org/10.3390/admsci15010026 - 15 Jan 2025
Viewed by 552
Abstract
This study aimed to investigate the relationship between toxic leadership and turnover intentions and whether this relationship was moderated by emotional intelligence. The sample consisted of 202 participants working in organizations based in Portugal. The results show that toxic leadership is positively and [...] Read more.
This study aimed to investigate the relationship between toxic leadership and turnover intentions and whether this relationship was moderated by emotional intelligence. The sample consisted of 202 participants working in organizations based in Portugal. The results show that toxic leadership is positively and significantly associated with turnover intentions. Regarding emotional intelligence, only the dimensions of the use of emotions and the emotions of others are positively and significantly associated with turnover intentions. As for the moderating effect, only the use of emotions and emotion regulation dimensions moderate the relationship between toxic leadership and turnover intentions. Participants with high levels of emotion use and emotion regulation, when compared to participants with low levels of emotion use and emotion regulation, found that toxic leadership was relevant in boosting their turnover intentions. It can be concluded that participants use their emotional capacities to move away from toxic environments in search of new and better working conditions. Full article
(This article belongs to the Special Issue The Role of Leadership in Fostering Positive Employee Relationships)
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25 pages, 528 KiB  
Article
Trends in InsurTech Development in Korea: A News Media Analysis of Key Technologies, Players, and Solutions
by Yongsu Lee and Hyosook Yim
Adm. Sci. 2025, 15(1), 25; https://doi.org/10.3390/admsci15010025 - 14 Jan 2025
Viewed by 804
Abstract
This study aims to understand how InsurTech has developed in Korea. To achieve this, we collected InsurTech-related news articles published in the Korean media over the past eight years. Using a relatedness analysis based on the TopicRank algorithm, a text-mining technique, we extracted [...] Read more.
This study aims to understand how InsurTech has developed in Korea. To achieve this, we collected InsurTech-related news articles published in the Korean media over the past eight years. Using a relatedness analysis based on the TopicRank algorithm, a text-mining technique, we extracted the top keywords associated with InsurTech by year. The extracted keywords were analyzed and discussed in terms of development trends: which technologies gained prominence over time, who the key players were, and what solutions were introduced. The analysis revealed several key trends in InsurTech’s development in Korea. First, regarding changes in InsurTech technology, blockchain and the Internet of Things initially garnered significant attention, but artificial intelligence and big data later emerged as more critical technologies. Second, in terms of market players, government agencies and research institutes initially created forums for discussion, such as seminars to draw social attention to InsurTech. Over time, innovative startups entered the market, general agencies specializing in insurance brokerage gained prominence in the online marketplace, and the entry of Big Tech platforms further diversified the market. Finally, in terms of InsurTech-related insurance solutions, early attention was focused on developing new products. However, the trend gradually shifted toward improving the accessibility and convenience of existing insurance services. Additionally, asset management and payment settlement services—linked to financial services beyond traditional insurance—emerged, along with new concepts such as healthcare, which reshaped the approach to insurance services. This study contributes to understanding how InsurTech has evolved by identifying key trends in emerging technologies, leading market players, and innovations in the insurance value chain. The Korean case provides insights that may help explore similar patterns in other countries. Full article
(This article belongs to the Special Issue The Era of Technology: Impacts and Implications of Digital and Artificial Intelligence Transformation on Organizations)
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25 pages, 2054 KiB  
Article
Exploring the Effects of Financial Knowledge on Better Decision-Making in SMEs
by Vicente González-Prida, Diana Pariona-Amaya, Juan Manuel Sánchez-Soto, Sonia Luz Barzola-Inga, Uldarico Aguado-Riveros, Fabricio Miguel Moreno-Menéndez and Mark David Villar-Aranda
Adm. Sci. 2025, 15(1), 24; https://doi.org/10.3390/admsci15010024 - 11 Jan 2025
Viewed by 1079
Abstract
The knowledge on financial management highly matters as it assists the micro-entrepreneurs in the making of right and sustainable business decisions. This research seeks to examine the effects of financial literacy on microenterprise decision-making in order to improve rational decision-making in financial management. [...] Read more.
The knowledge on financial management highly matters as it assists the micro-entrepreneurs in the making of right and sustainable business decisions. This research seeks to examine the effects of financial literacy on microenterprise decision-making in order to improve rational decision-making in financial management. A structured questionnaire with Likert-scaled options was used to measure micro-entrepreneurs’ financial decision-making capacity in terms of information processing and decision-making. They demonstrate a favorable relationship between financial education and rationality, which refers to micro-entrepreneurs’ capacity to select from a range of acceptable options. Based on the findings presented in this research, it is suggested that greater efforts should be paid to the integration of financial literacy within any form of entrepreneurial training targeting improvement in sustainability dimensions and qualities of decisions made by micro-entrepreneurs. Through increased financial knowledge, micro-entrepreneurs can manage financial problems effectively and thereby support the growth of sustainable microenterprises. Moreover, such observations suggest that all future policies must focus on and incorporate financial literacy as the defining strategy towards the improvement of the microenterprise sector and, therefore, economic growth. Full article
(This article belongs to the Special Issue Effective Leadership and Management in the Sustainable Development of Small and Medium-Sized Enterprises)
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24 pages, 1162 KiB  
Article
Contextual Factors and Their Impact on Ethical Leadership in Educational Settings
by Eleftheria Argyropoulou and Elissavet Elizabeth Lintzerakou
Adm. Sci. 2025, 15(1), 23; https://doi.org/10.3390/admsci15010023 - 10 Jan 2025
Viewed by 545
Abstract
This discussion paper focuses on the notion of context and its variables and explores how context influences the attempt to practice ethical leadership in educational settings. Three major research questions underline this paper: a. What is the importance of context in the leadership [...] Read more.
This discussion paper focuses on the notion of context and its variables and explores how context influences the attempt to practice ethical leadership in educational settings. Three major research questions underline this paper: a. What is the importance of context in the leadership research and what are the contextual factors affecting different notions of ethics, values, their degree of significance, and the way they affect attitudes and behaviors? b. To what extend do educational systems and/or communities share the same notional background about ethics, values, and ethical leadership? c. Can that which is researched and discussed in ethical leadership theory be successfully and effectively transferred into everyday school practice? Our investigation leads us to support the assumption that contextual factors should be included in (ethical) leadership research and the notion of vision and its interaction with the notions of mission and goals should be revisited in a more humanistic rather than managerial way if we wish to run ethical schools and transform them into ethical learning nests to nurture and develop new generations. Full article
(This article belongs to the Special Issue Improving Ethical Leadership in Its Cultural Context: New Challenges and Prospects)
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23 pages, 363 KiB  
Article
A Polycentric Approach for Addressing Wicked Social Problems
by Jordan K. Lofthouse and Leah Kral
Adm. Sci. 2025, 15(1), 22; https://doi.org/10.3390/admsci15010022 - 9 Jan 2025
Viewed by 595
Abstract
Most social problems are “wicked”, meaning that they are highly complex, intractable, open-ended, and multi-dimensional. In wicked learning environments, information is ambiguous, feedback may be slow, or causes and effects are difficult to ascertain. Using the insights from the Bloomington school of political [...] Read more.
Most social problems are “wicked”, meaning that they are highly complex, intractable, open-ended, and multi-dimensional. In wicked learning environments, information is ambiguous, feedback may be slow, or causes and effects are difficult to ascertain. Using the insights from the Bloomington school of political economy, this paper argues that a polycentric approach is the most effective way to address wicked social problems. Polycentric systems are characterized by multiple, overlapping decision-making centers that have varying degrees of independence and interdependence. When decision-makers in governments, markets, and civil society tackle complex social problems simultaneously, various forms of cooperation and contestation emerge. These interactions subsequently produce the relevant knowledge and incentives to address wicked social problems on a variety of margins. Centralized, one-size-fits-all approaches are less likely to succeed because they have weaker epistemic and incentive-related qualities. We use two examples to illustrate our argument, including post-disaster recovery and climate change mitigation. Full article
(This article belongs to the Special Issue Advancing Nonprofit Management: Innovations, Challenges and Best Practices)
28 pages, 1117 KiB  
Article
Dynamic Capabilities and Digital Transformation: Toward Strategic Planning in the Digital Age—Evidence from Palestine
by Yamin Abu Alrub and Sandra M. Sánchez-Cañizares
Adm. Sci. 2025, 15(1), 21; https://doi.org/10.3390/admsci15010021 - 9 Jan 2025
Viewed by 600
Abstract
The concept of digital maturity has gained prominence in the context of digital transformation. It refers to an organization’s ability to effectively adapt to changing environments using digital technologies. At the same time, the dynamic capabilities of an organization play a crucial role [...] Read more.
The concept of digital maturity has gained prominence in the context of digital transformation. It refers to an organization’s ability to effectively adapt to changing environments using digital technologies. At the same time, the dynamic capabilities of an organization play a crucial role in maintaining a competitive advantage. These capabilities allow organizations to integrate, build, and reconfigure competencies in response to market dynamics. Despite empirical evidence supporting the impact of dynamic capabilities on competitive advantage, there remains a need to explore the specific mechanisms driving this relationship. Moreover, in traditional industries experiencing digital disruption, understanding digital maturity as an intermediate outcome becomes essential. This study focuses on the Palestinian financial sector and investigates the significance of digital maturity in the context of dynamic capabilities. Primary data were collected through an online questionnaire survey, and a model was estimated through a SEM-PLS methodology. The results highlight a strong relationship between dynamic capability and competitive advantage. Thus, digital maturity plays a crucial role in enhancing strategic planning efficiency through the implementation of dynamic capabilities. Full article
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25 pages, 1169 KiB  
Article
AI-Driven Sustainable Marketing in Gulf Cooperation Council Retail: Advancing SDGs Through Smart Channels
by Hanadi Salhab, Munif Zoubi, Laith T. Khrais, Huda Estaitia, Lana Harb, Almotasem Al Huniti and Amer Morshed
Adm. Sci. 2025, 15(1), 20; https://doi.org/10.3390/admsci15010020 - 7 Jan 2025
Viewed by 708
Abstract
This paper explores how AI drives GCC sector retail towards the fulfillment of the UN SDGs. Analyzing a survey conducted on 410 retail executives, using PLS-SEM, this study underlines the role of AI in promoting operational efficiency, waste reduction, and consumer engagement with [...] Read more.
This paper explores how AI drives GCC sector retail towards the fulfillment of the UN SDGs. Analyzing a survey conducted on 410 retail executives, using PLS-SEM, this study underlines the role of AI in promoting operational efficiency, waste reduction, and consumer engagement with greener products. Key highlights include that AI-enabled marketing strategies improve the adoption of sustainable practices among consumers; AI-powered smart distribution channels enhance supply chain efficiency, reduce carbon emissions, and optimize logistics. For a retailer, practical applications of AI include the use of AI in demand forecasting to potentially reduce waste, personalized marketing to efficiently promote sustainable products, and deploying smart systems that reduce energy consumption. While these benefits are real, data privacy and algorithmic bias remain valid concerns, thus underlining the need for ethics and transparency in the practice of AI. The following study provides actionable insights for GCC retailers on how to align AI adoption with sustainability goals, fostering competitive advantages and environmental responsibility. Full article
(This article belongs to the Special Issue Digital Marketing in the Strategic Organisational Transformation toward Corporate Social Responsibility and Sustainability)
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20 pages, 1706 KiB  
Article
Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success
by Lorena Espina-Romero, Raquel Chafloque-Céspedes, Jorge Izaguirre Olmedo, Rossmery Albarran Taype and Angélica Ochoa-Díaz
Adm. Sci. 2025, 15(1), 19; https://doi.org/10.3390/admsci15010019 - 7 Jan 2025
Viewed by 603
Abstract
This study examines the impact of digital competencies (DCs) and organizational culture (OC) on digital transformation (DT) in small and medium-sized enterprises (SMEs) in metropolitan Lima. Using a non-experimental and cross-sectional design, 307 business owners were surveyed using a previously validated questionnaire. Data [...] Read more.
This study examines the impact of digital competencies (DCs) and organizational culture (OC) on digital transformation (DT) in small and medium-sized enterprises (SMEs) in metropolitan Lima. Using a non-experimental and cross-sectional design, 307 business owners were surveyed using a previously validated questionnaire. Data were analyzed through partial least squares structural equation modeling (SEM-PLS). The results show that DCs have a direct and significant impact on DT, being the main driver of this process. Additionally, OC acts as a partial mediator between DCs and DT, although its influence is lesser, compared with DCs. The study highlights the importance of DCs in driving digitalization in SMEs, while OC facilitates, although does not solely determine, the success of the digital transformation process. Despite the limitations and the cross-sectional nature of the study, the findings provide valuable insights for SMEs in emerging economies and offer a basis for future research on the factors influencing digital transformation in similar contexts. Full article
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14 pages, 210 KiB  
Article
Navigating Change: Experiences of Digitalisation Projects Within the Swedish Transport Administration
by Fredrik Molin and Eva Norrman Brandt
Adm. Sci. 2025, 15(1), 18; https://doi.org/10.3390/admsci15010018 - 6 Jan 2025
Viewed by 523
Abstract
Background: Digital transformation has emerged as an important theme in contemporary organisational studies, particularly within public sector institutions striving to enhance operational efficiency, improve service delivery, and foster innovation. This study aimed to explore the experiences of key actors within the Swedish Transport [...] Read more.
Background: Digital transformation has emerged as an important theme in contemporary organisational studies, particularly within public sector institutions striving to enhance operational efficiency, improve service delivery, and foster innovation. This study aimed to explore the experiences of key actors within the Swedish Transport Administration, focusing on the challenges and opportunities associated with digital transformation. The research questions were as follows: (1) How do key actors perceive the effectiveness of the organisation’s management control systems in supporting digitalisation efforts? (2) What challenges and opportunities do key actors identify in the project management approach for implementing digital transformation initiatives? (3) How do key actors view the alignment between project-level goals and the Administration’s overarching strategic goals for digitalisation? Methods: The study employed a qualitative approach, conducting semi-structured interviews (n = 18) with participants from the Administration. Data from the interviews were analysed using an open coding approach. Results: The findings revealed that (1) respondents favour a more centralised and cohesive approach to management control, (2) there is a notable lack of expertise in change management, and (3) alignment between strategic and project-level objectives is insufficient, creating challenges in ensuring consistency and coherence in the implementation of digitalisation efforts. Conclusions: The results shed light on issues regarding management control, prioritisation, and the coordination of digitalisation efforts within a public sector administration. Full article
(This article belongs to the Section Organizational Behavior)
23 pages, 694 KiB  
Article
The Impact of Political Efficacy on Citizens’ E-Participation in Digital Government
by Ruqiang Lai and Loo-See Beh
Adm. Sci. 2025, 15(1), 17; https://doi.org/10.3390/admsci15010017 - 5 Jan 2025
Viewed by 943
Abstract
Citizens’ e-participation determines the successes and failures of digital government or e-government. However, its results to date have not been satisfactory. IT adoption models dominate previous studies. However, citizens’ psychological factors have been overlooked. The field has fallen into the trap of “technological [...] Read more.
Citizens’ e-participation determines the successes and failures of digital government or e-government. However, its results to date have not been satisfactory. IT adoption models dominate previous studies. However, citizens’ psychological factors have been overlooked. The field has fallen into the trap of “technological solutionism.” This research focuses on political efficacy and collected self-reported data from 388 respondents through an online questionnaire. Partial Least Squares Structural Equation Modeling was carried out for data analyses. The results showed that e-participation intention positively affects e-participation behavior. Both internal political efficacy and external political efficacy have a positive significant relationship with e-participation intention. Additionally, descriptive analysis results revealed the relationships between citizens’ demographic factors and their influence on e-participation, including gender, age, monthly income, education level, political affiliation, and occupation. This research provides further empirical evidence and insightful knowledge for scholars, enriching political efficacy theory. Government officials can benefit from this research where targeted measures can be developed. Full article
(This article belongs to the Special Issue Challenges and Future Trends in Digital Government)
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29 pages, 1413 KiB  
Article
Impact of Entrepreneurship Support on Entrepreneurship Performance: A Sequential Exploratory Study
by Rui Xiong and Hongyi Sun
Adm. Sci. 2025, 15(1), 16; https://doi.org/10.3390/admsci15010016 - 3 Jan 2025
Viewed by 677
Abstract
Entrepreneurship support is undoubtedly necessary but often fails to meet expectations. To investigate the reasons behind this, a sequential exploratory methodology, with both qualitative and quantitative data, was used in this research. Within the Entrepreneurship Ecosystem (EE) paradigm, a conceptual model linking the [...] Read more.
Entrepreneurship support is undoubtedly necessary but often fails to meet expectations. To investigate the reasons behind this, a sequential exploratory methodology, with both qualitative and quantitative data, was used in this research. Within the Entrepreneurship Ecosystem (EE) paradigm, a conceptual model linking the macro environment, support system, support received, and entrepreneurship performance was developed based on qualitative data from 56 entrepreneurs’ responses and three in-depth interviews in Study 1. Then empirical data from a survey of 244 entrepreneurs was used to validate the model in Study 2. The findings identified two reasons for the ineffectiveness of entrepreneurship policies. One is the constraint imposed by the macro environment, which presents significant challenges for improvement, and the other arises from the policies themselves, which are improvable and require targeted attention. The research reminds policymakers to consider not only the quantity of support but also its quality. Our study refines the EE Microfoundation theory, particularly the causal and mediating mechanisms linking entrepreneurs to their EE. Full article
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20 pages, 1000 KiB  
Article
Impact of Entrepreneurial Inspiration, Awareness, and Skills on University Students’ Entrepreneurial Intentions: The Mediating Role of Entrepreneurial Education
by Ghulam Mujtaba, Siti Nur ‘Atikah Zulkiffli, Siti Falindah Padlee, Wan Norhayati Mohamed and Najahul Kamilah Aminy Sukri
Adm. Sci. 2025, 15(1), 15; https://doi.org/10.3390/admsci15010015 - 2 Jan 2025
Viewed by 685
Abstract
In the pursuit of development and evaluation, entrepreneurship is the key to unlocking the shackles of poverty and unemployment. However, Pakistani students often catch themselves lacking the catalyst that ignites the entrepreneurial flame due to the absence of the essential knowledge, skills, and [...] Read more.
In the pursuit of development and evaluation, entrepreneurship is the key to unlocking the shackles of poverty and unemployment. However, Pakistani students often catch themselves lacking the catalyst that ignites the entrepreneurial flame due to the absence of the essential knowledge, skills, and creative mindset, which can lead to significant challenges and a dim attitude toward entrepreneurial intentions. The harsh reality is that the rate of new business formation in Pakistan is only 1.5%. Therefore, the study aims to shed light on the impact of entrepreneurial inspiration, entrepreneurial skills, and entrepreneurial awareness on the intentions of Pakistani university students with the mediating effects of entrepreneurial education. Revealing the importance of entrepreneurial education in shaping the minds and desires of the students, seven hypotheses were developed based on social cognitive theory (SCT). A comprehensive survey was used to collect primary data from final-year business students, with a sample size of 865, from seven universities in the Punjab region of Pakistan that provide higher education in entrepreneurship and the data were analyzed in two stages, namely a model measurement and structural model Via Smart PLS 4. The findings clearly augment entrepreneurial inspiration, entrepreneurial skills, and entrepreneurial awareness, which can ignite the flames of entrepreneurship among Pakistani students. Moreover, entrepreneurial education plays a crucial role in mediating relationships and motivating students to choose entrepreneurship as a future occupation. However, the study is restricted to the Punjab region of Pakistan and focuses solely on final-year business students. This study serves as a guiding light of hope for academics, policymakers, and educational institutions to emphasize the need to revamp the business education landscape in Pakistan to foster entrepreneurial passion among our future leaders. Full article
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20 pages, 2121 KiB  
Article
Towards Inclusive Entrepreneurship: Addressing Constraining and Contributing Factors for Women Entrepreneurs in South Africa
by Patrick Ebong Ebewo, Cecile Schultz and Mphoreng Magdeline Mmako
Adm. Sci. 2025, 15(1), 14; https://doi.org/10.3390/admsci15010014 - 2 Jan 2025
Viewed by 525
Abstract
Women entrepreneurs are increasingly recognised as pivotal contributors to economic growth, poverty alleviation, and employment generation, particularly in developing economies like South Africa. This study explores the contributing and constraining factors that shape the future of women’s entrepreneurship in South Africa through the [...] Read more.
Women entrepreneurs are increasingly recognised as pivotal contributors to economic growth, poverty alleviation, and employment generation, particularly in developing economies like South Africa. This study explores the contributing and constraining factors that shape the future of women’s entrepreneurship in South Africa through the lens of Institutional Theory. Using a qualitative methodology, in-depth interviews were conducted with nine (9) women entrepreneurs affiliated with a Centre for Entrepreneurship Development. The findings highlight key enabling factors, such as mentorship, education, supportive policies, collaboration, and government intervention programmes, which equip women entrepreneurs with the skills, networks, and resources needed to thrive. However, significant barriers persist, including financial exclusion, societal norms, ineffective policies, and psychological constraints such as low entrepreneurial self-efficacy. The study concludes that aligning institutional support across the regulatory, normative, and cultural-cognitive dimensions is essential for fostering an inclusive entrepreneurial ecosystem. Recommendations include simplifying access to funding, expanding mentorship opportunities, and addressing systemic cultural and policy barriers to create a more equitable and supportive environment for women entrepreneurs. Full article
(This article belongs to the Special Issue Entrepreneurship for Economic Growth)
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19 pages, 644 KiB  
Article
Does a Feedforward Orientation Provide Competitive Advantages Under Disruptive Conditions? A Review of Control Literature with an Illustrative Case
by Rajaram Veliyath
Adm. Sci. 2025, 15(1), 13; https://doi.org/10.3390/admsci15010013 - 30 Dec 2024
Viewed by 594
Abstract
This paper identifies the salient features of feedforward control and the advantages that it provides vis-à-vis feedback control. These advantages are especially salient in strategic control situations and also during periods of environmental turbulence and extreme strategic discontinuity. Consciously adopting a feedforward orientation [...] Read more.
This paper identifies the salient features of feedforward control and the advantages that it provides vis-à-vis feedback control. These advantages are especially salient in strategic control situations and also during periods of environmental turbulence and extreme strategic discontinuity. Consciously adopting a feedforward orientation in organizational strategic management processes could enhance an organization’s competitive advantages and potentially lead to sustainable, superior performance. Additionally, broadening the conceptual definition of feedforward (from its cybernetic origins) to also include strategic foresight might also enable organizations to develop dynamic capabilities. The example of Zara, a leader in ‘fast-fashion’ retailing, is presented as an example of how feedforward attributes can be identified, inculcated, and ingrained/retained as organizational attributes that become a part of an organization’s DNA. Moreover, when severe external environmental disruptions inevitably erode an organization’s resource bases and pose an existential threat to the organization’s survival, such a feedforward orientation could be the catalyst for coping, adapting, and developing new dynamic capabilities. These new capabilities can not only help organizations to counter newly emergent threats and survive, but also help them to dynamically cultivate and develop newer sources of competitive advantages. Full article
(This article belongs to the Special Issue Strategic Management and Entrepreneurship in the Time of Societal Disruptions)
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18 pages, 1400 KiB  
Article
Gender and Digital Rights: An Empirical Study Among Young Entrepreneurs
by Marisa Fariña-Sánchez and Elba Gutiérrez-Santiuste
Adm. Sci. 2025, 15(1), 12; https://doi.org/10.3390/admsci15010012 - 30 Dec 2024
Viewed by 558
Abstract
Digital rights have been little studied from a gender perspective until now. This research analyses, from a gender perspective, the characteristics of young entrepreneurs, the use of social media in their entrepreneurial projects, and their observance of digital rights. It uses a descriptive [...] Read more.
Digital rights have been little studied from a gender perspective until now. This research analyses, from a gender perspective, the characteristics of young entrepreneurs, the use of social media in their entrepreneurial projects, and their observance of digital rights. It uses a descriptive methodology based on the analysis of 144 successful cases of youth entrepreneurship. Percentage analysis and Chi-Square tests were carried out to determine gender differences. The results reveal that most of the entrepreneurial projects are led by men. The sectors of choice for female entrepreneurs seem to be, among others, the manufacturing industry and health activities. The most used social media are websites and Facebook. Overall, no statistically significant gender differences were found in terms of respect for digital rights. The results of this study point to the need to design and develop training actions aimed at gender equity in youth entrepreneurship and training in the observance and respect of digital rights. The results of this study have social implications insofar as they highlight the differences between genders in the development of entrepreneurial projects and the importance of protecting and respecting digital rights in social media, as established by international standards. Full article
(This article belongs to the Special Issue Emerging Trends in Innovative Learning Environments and Entrepreneurial Learning)
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31 pages, 780 KiB  
Article
Creative Performance of Millennials and Generation Z: What Matters More, Intrinsic or Extrinsic Rewards?
by Shwetha M. Krishna and Somya Agrawal
Adm. Sci. 2025, 15(1), 11; https://doi.org/10.3390/admsci15010011 - 28 Dec 2024
Viewed by 1576
Abstract
Millennials and Gen Z now dominate the global workforce, each with distinct reward preferences influencing motivation and creativity. Understanding these distinctions is critical for improving employee retention and performance. This research aims to evaluate the efficacy of intrinsic and extrinsic rewards for both [...] Read more.
Millennials and Gen Z now dominate the global workforce, each with distinct reward preferences influencing motivation and creativity. Understanding these distinctions is critical for improving employee retention and performance. This research aims to evaluate the efficacy of intrinsic and extrinsic rewards for both cohorts. The main goals are to determine reward preferences, examine the mediation effects of moral importance of work and learning attitudes, and assess their impact on creative performance. Using online survey, data were collected from 319 individuals in India and analysed using confirmatory factor analysis and structural equation modelling. Results show that while intrinsic rewards were not significantly related to the moral importance of work for either generation, extrinsic rewards were linked to moral importance only for Gen Z. Extrinsic rewards also had no significant impact on learning attitudes for Gen Z, but they did for millennials. Additionally, the moral importance of work was unrelated to creative performance for millennials, but it had a significant impact on Generation Z. By examining these dynamics, this study aims to provide insights into generational shifts in workplace values in the Indian context, highlighting implications for employee’s creative performance that align with each generation’s unique priorities and ethical considerations. Full article
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18 pages, 1951 KiB  
Article
Strategies for the Promotion of Regenerative Tourism: Hospitality Communities as Niches for Tourism Innovation
by Blanca Miedes-Ugarte and David Flores-Ruiz
Adm. Sci. 2025, 15(1), 10; https://doi.org/10.3390/admsci15010010 - 27 Dec 2024
Viewed by 838
Abstract
Regenerative tourism has emerged as a critical evolution from traditional approaches to sustainable tourism, which have proven insufficient to address contemporary environmental, social, and economic challenges. This study examines the case of ‘Aves de la Sierra’ in Huelva, Spain, a pioneering initiative that [...] Read more.
Regenerative tourism has emerged as a critical evolution from traditional approaches to sustainable tourism, which have proven insufficient to address contemporary environmental, social, and economic challenges. This study examines the case of ‘Aves de la Sierra’ in Huelva, Spain, a pioneering initiative that integrates ecosystem regeneration and community revitalisation as the core of its regenerative tourism proposal. Through the analytical theoretical framework of the Multi-Level Change Perspective (MLP) and transformative innovation, it analyses how local communities consolidate themselves as niches of innovation in regenerative tourism, autonomously managing their resources and narrative. The results of this action research process reveal a number of findings that can serve as a starting point for the dynamisation and development of other regenerative tourism experiences. These include the need for public policies aimed at strengthening these innovation niches through collaborative networks, organisational learning, and adequate funding. This article also contributes to narrowing the gap between theory and experience in regenerative tourism. Full article
(This article belongs to the Special Issue Challenges and Future Trends of Tourism Management)
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16 pages, 1847 KiB  
Review
A Bibliometric Analysis on the Impact of Internal Communication in Post-Pandemic Corporate Environments: A Transversal Survey of Trends and Developments in the Scientific Literature
by Alba Puigvert-Santoro, Nuria Arimany-Serrat and Elisenda Tarrats-Pons
Adm. Sci. 2025, 15(1), 9; https://doi.org/10.3390/admsci15010009 - 26 Dec 2024
Viewed by 693
Abstract
The emergence of COVID-19 has boosted internal communication as a central axis in the corporate environment, establishing itself as a key trend in 2024. This article examines the evolution and impact of internal communication in the business world since the appearance of the [...] Read more.
The emergence of COVID-19 has boosted internal communication as a central axis in the corporate environment, establishing itself as a key trend in 2024. This article examines the evolution and impact of internal communication in the business world since the appearance of the mentioned virus, with an analysis of selected publications in the months following the pandemic until the present in Scopus and the Web of Science. Through this study, the importance of internal communication in promoting well-being and effective leadership is highlighted, as well as its impact on transforming work practices and corporate culture, offering a detailed understanding of its benefits and added value for both organizations and employees. Full article
(This article belongs to the Special Issue Workers’ Psychophysical Health and Engagement in Hybrid Contexts: How to Build Sustainable Organizations amidst the Technological Revolution)
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27 pages, 694 KiB  
Article
Sculpting Leadership on Employees’ Craft: The Conceptual Framework and Measure of Crafting Leadership
by Ferdinando Paolo Santarpia, Laura Borgogni, Giulia Cantonetti and Sara Brecciaroli
Adm. Sci. 2025, 15(1), 8; https://doi.org/10.3390/admsci15010008 - 26 Dec 2024
Viewed by 678
Abstract
Organizations are questioning the effectiveness of one-size-fits-all leadership approaches in managing and developing employees. This article proposes that leaders can support employees in crafting their work experience. By integrating the behavioral domains conducive to job crafting, the Michelangelo model and the leadership for [...] Read more.
Organizations are questioning the effectiveness of one-size-fits-all leadership approaches in managing and developing employees. This article proposes that leaders can support employees in crafting their work experience. By integrating the behavioral domains conducive to job crafting, the Michelangelo model and the leadership for organizational adaptability framework, we introduce the crafting leadership model—a behavioral style where leaders adapt their behaviors to employees’ characteristics to co-construct their fit at work and foster the development of both people and organizations—providing a conceptual foundation for identifying its key behavioral facets and highlighting its unique value compared to existing leadership styles. We developed and validated a questionnaire using structural equation modeling. In Study 1 (N = 2137) and Study 2 (N = 1507), the questionnaire was tested for factor structure, reliability, discriminant, and predictive validity. The results supported a higher-order structure of crafting leadership, underlying three distinct behavioral facets: tailoring, person–organization alignment, and catalyst. Results revealed that crafting leadership (a) was distinct from strength-based, servant, and transformational leadership and (b) correlated with and explained additional variance in employee outcomes, namely needs–supplies fit, meaningful work, job-crafting behaviors, work engagement, and turnover intentions. Implications for research and practice are discussed. Full article
(This article belongs to the Section Leadership)
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16 pages, 842 KiB  
Article
Timid Inaction in Nascent Entrepreneurship: Evidence from the State of Florida
by Donovan Collier, Ravi Chinta and Daewoo Park
Adm. Sci. 2025, 15(1), 7; https://doi.org/10.3390/admsci15010007 - 25 Dec 2024
Viewed by 409
Abstract
Though significant research has been conducted on the subject of entrepreneurship, comparatively little empirical research has been done on factors that influence nascent entrepreneurship. Focused on nascent entrepreneurship or pre- startup stages, this study empirically examines the relationship between one’s self-confidence in starting [...] Read more.
Though significant research has been conducted on the subject of entrepreneurship, comparatively little empirical research has been done on factors that influence nascent entrepreneurship. Focused on nascent entrepreneurship or pre- startup stages, this study empirically examines the relationship between one’s self-confidence in starting a new business and entrepreneurial intentions. Additionally, the mediating and moderating effects of perceived barriers to entrepreneurship are tested in this study. The research is based on primary data from the largest survey (sample size of 1245) ever done in the state of Florida on nascent entrepreneurship. Data analyses utilize the Andrew Hayes macro, an addition to the SPSS regression analyses, to test the mediating effects of perceived barriers. Results show a statistically significant and positive effect of self-efficacy on entrepreneurial intentions. Perceived barriers to entrepreneurship have a mediating effect that weakens the impact of self-efficacy on entrepreneurial intentions. At very high levels of perceived barriers, the promoting effect of self-efficacy on entrepreneurial intentions disappears completely. This is empirical proof for the inhibiting nature of perceived barriers in entrepreneurship. The paper concludes with several implications and limitations of the study. Full article
(This article belongs to the Special Issue Inclusive Ventures: Navigating Entrepreneurial Ecosystems & Economic Policies for Black and Minority Entrepreneurs)
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33 pages, 1760 KiB  
Article
Influential Theories of Economics in Shaping Sustainable Development Concepts
by Faruque As Sunny, Eila Jeronen and Juping Lan
Adm. Sci. 2025, 15(1), 6; https://doi.org/10.3390/admsci15010006 - 25 Dec 2024
Viewed by 1608
Abstract
This study explores the pivotal role of theories of economics in shaping the multifaceted concept of sustainable development and integrates economic, social, and environmental dimensions. It traces the intellectual trajectory of classical, neoclassical, and contemporary economic paradigms, analysing their contributions to sustainability-oriented policies [...] Read more.
This study explores the pivotal role of theories of economics in shaping the multifaceted concept of sustainable development and integrates economic, social, and environmental dimensions. It traces the intellectual trajectory of classical, neoclassical, and contemporary economic paradigms, analysing their contributions to sustainability-oriented policies and practices. The study critically analyses key concepts, including equitable income redistribution, resource stewardship, and ecological preservation. It contrasts liberal and dependency theories while also comparing insights from environmental and ecological economics. Employing a rigorous literature review and comparative analytical methodology, the study bridges the theoretical foundations with real-world applications, illustrating the dynamic interplay between theories of economics and sustainability imperatives. The findings elucidate the dichotomy between weak and strong sustainability frameworks, advocating for ethical and interdisciplinary approaches to policymaking. By offering a comprehensive synthesis of the most influential theories of economics and sustainable development practices, this study provides profound insights for policymakers, academics, and practitioners seeking to address pressing global challenges through informed and integrative strategies. Full article
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19 pages, 320 KiB  
Review
Silencing Mechanisms in Academia: Towards Collaborative Innovation to Support Critical Social Science
by Mustafa F. Özbilgin and Cihat Erbil
Adm. Sci. 2025, 15(1), 5; https://doi.org/10.3390/admsci15010005 - 25 Dec 2024
Viewed by 522
Abstract
Critical social science (CSS) is a framework of social science that questions uneven relations of power to achieve transformative change towards equitable social outcomes. Scholars who pursue CSS are often politically and socially engaged to promote social progress, which puts them in direct [...] Read more.
Critical social science (CSS) is a framework of social science that questions uneven relations of power to achieve transformative change towards equitable social outcomes. Scholars who pursue CSS are often politically and socially engaged to promote social progress, which puts them in direct conflict with hierarchies and hegemonic structures of power. As a result, CSS and scholars in this tradition have been the target of backlash that seeks to silence CSS in academia. We explain three dominant silencing mechanisms in academia that frame the backlash and attacks against CSS. Theorising collaborative innovation, we offer multilevel and inclusive design and solidarity as possible venues for resistance against the ongoing purge of CSS, which undermines autonomy, freedom of speech, and equality in academia. Full article
(This article belongs to the Special Issue Navigating New Horizons in Organization Theory: Emerging Trends and Innovative Perspectives)
23 pages, 938 KiB  
Article
Influence of Perceived Legitimacy and Perceived Value of Professional Association Members on Attitudinal Loyalty
by María-Elena Sánchez-del-Río-Vázquez, Carlos Rodríguez-Rad, Manuel Orta-Pérez and Maria-Ángeles Revilla-Camacho
Adm. Sci. 2025, 15(1), 4; https://doi.org/10.3390/admsci15010004 - 25 Dec 2024
Viewed by 620
Abstract
This article explores the discoveries related to organizational legitimacy, focusing on its three key types: pragmatic, moral, and cognitive. It examines how perceived value plays a crucial role in the generation of legitimacy and its direct impact on attitudinal loyalty. The study, based [...] Read more.
This article explores the discoveries related to organizational legitimacy, focusing on its three key types: pragmatic, moral, and cognitive. It examines how perceived value plays a crucial role in the generation of legitimacy and its direct impact on attitudinal loyalty. The study, based on a survey of 156 members of the Professional Association of Economists of Seville, demonstrates the significant influence of perceived value and legitimacy on the three dimensions of organizational legitimacy and attitudinal loyalty. Based on the findings, the paper recommends a management approach that emphasizes perceived value to reinforce legitimacy, which in turn strengthens loyalty. Another important contribution of our work is that it fills a gap in the literature related to professional association membership loyalty and its antecedents. Further research is suggested to investigate the causes and effects of legitimacy in different organizational contexts. Full article
(This article belongs to the Section Strategic Management)
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20 pages, 6442 KiB  
Article
The Situation of Social Cooperatives in Small Villages in Hungary
by Katalin Lipták
Adm. Sci. 2025, 15(1), 3; https://doi.org/10.3390/admsci15010003 - 24 Dec 2024
Viewed by 450
Abstract
Social cooperatives, which are an important pillar of the solidarity economy, have become increasingly popular and common in Hungary over the past 10 years, especially in disadvantaged settlements, where the administrative burden of public employment is outsourced to social cooperatives. Analyzing social cooperatives [...] Read more.
Social cooperatives, which are an important pillar of the solidarity economy, have become increasingly popular and common in Hungary over the past 10 years, especially in disadvantaged settlements, where the administrative burden of public employment is outsourced to social cooperatives. Analyzing social cooperatives in small villages is a relevant topic for local economic development. Of the 3155 settlements in Hungary, 1162 have a population of less than 500 inhabitants, i.e., small villages. In the spatial structure of Hungary, small villages tend to be located on the periphery, which is both the spatial and socio-economical peripheral position, with mostly disadvantaged inhabitants with low educational attainment and high unemployment. In these settlements, local communities can better understand what hinders and what helps their economies to grow and improve living standards by assessing their economic base. With this new knowledge, local communities can achieve results through strategically designed programs and projects that social cooperatives can join and help achieve. The methodology of the study is field research; we interviewed managers of the social cooperatives to learn about its operations and difficulties. The study described well-run and successful social cooperatives. In small villages, these cooperatives can be an important source of employment, even if the number of people employed is low. The experiences of the field research are presented in the form of recommendations for policymakers, as social cooperatives can be an important instrument of employment policy. Full article
(This article belongs to the Special Issue Current Challenges in Strategy and Public Policy)
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25 pages, 2530 KiB  
Article
Unpacking the Entrepreneurship Education Conundrum: Lecturer Competency, Curriculum, and Pedagogy
by Chux Gervase Iwu, Eugine Tafadzwa Maziriri, Lucky Sibanda and Tendai Makwara
Adm. Sci. 2025, 15(1), 2; https://doi.org/10.3390/admsci15010002 - 24 Dec 2024
Viewed by 608
Abstract
This qualitative study explores the complex landscape of entrepreneurship education by focusing on lecturer competency, entrepreneurship curriculum, and pedagogy. This study addresses critical gaps in the current literature by investigating key questions: ideal instructional approaches for entrepreneurship, essential components of the curriculum, providers [...] Read more.
This qualitative study explores the complex landscape of entrepreneurship education by focusing on lecturer competency, entrepreneurship curriculum, and pedagogy. This study addresses critical gaps in the current literature by investigating key questions: ideal instructional approaches for entrepreneurship, essential components of the curriculum, providers of entrepreneurial knowledge, and overarching strategies to foster entrepreneurship in higher education. Employing the Gioia methodology, this research adopted a qualitative inductive approach by collecting data from 14 participants actively engaged in entrepreneurship education and development across various South African universities. The findings highlight the diverse perspectives of academics and underscore the importance of collaborative and interactive teaching methods in preparing students for entrepreneurial challenges. This research contributes valuable insights to inform policy and practice in enhancing entrepreneurship education within South African higher education institutions (HEIs). Full article
(This article belongs to the Special Issue Entrepreneurship for Economic Growth)
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