Impact of COVID-19 on Multimedia Transformation

A special issue of Electronics (ISSN 2079-9292). This special issue belongs to the section "Electronic Multimedia".

Deadline for manuscript submissions: closed (31 July 2022) | Viewed by 28969

Special Issue Editors


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Guest Editor
Department of Electrical Engineering, National Taipei University, New Taipei 23741, Taiwan
Interests: music technology; sound engineering; recording techniques; audio mixing; audio circuit design; headphone systems; multi-channel surround sound systems

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Guest Editor
College of Education and College of Electrical Engineering and Computer Science, National Tsing Hua University, Hsinchu 300044, Taiwan
Interests: machine learning; computational neuroscience; brain–computer interface; educational neuroscience

Special Issue Information

Dear Colleagues,

COVID-19 has radically transformed patterns of business, working, education, and entertainment. Most lifestyle behaviors have been changed with the introduction of multimedia, using a combination of videos, pictures, audio, and text. In the times of constant COVID-19 restrictions, interactive video and audio content in e-commerce reduces the gap between the product and customer. Since working from home has become the norm, online meetings are extremely productive for linking people in different places through video, audio, and text. To minimize in-person interaction, school closures were essential, accelerating digital transformation of education resources for distance learning. Furthermore, lockdowns and stay-at-home orders have increased consumption of digital entertainment. As multimedia has played a pivotal role for several applications during the COVID-19 pandemic, the principal objective of this Special Issue is to bring together researchers and professionals from academia and industry, around the world, to share original work based on interdisciplinary research. Topics of interest for this Special Issue include but are not limited to the following:

  • Multimedia in e-commerce;
  • Business collaboration in virtual reality;
  • Multimedia-based education;
  • Interactions and quality of experiences;
  • Multimedia streaming, interchange, and transmission;
  • Electronic multimedia compression, coding, and editing;
  • Multimedia stimulus to electrograms;
  • Expert systems and multimedia;
  • Human-computer interaction.

Dr. Shu-Nung Yao
Prof. Dr. Chun-Hsiang (Michael) Chuang
Guest Editors

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Keywords

  • multimedia
  • video
  • audio
  • E-commerce
  • virtual reality
  • healthcare

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Published Papers (5 papers)

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Research

19 pages, 895 KiB  
Article
Building Trust toward Sharing Economy Platforms beyond the COVID-19 Pandemic
by Dan-Cristian Dabija, Luiela Magdalena Csorba, Florin-Lucian Isac and Sergiu Rusu
Electronics 2022, 11(18), 2916; https://doi.org/10.3390/electronics11182916 - 14 Sep 2022
Cited by 44 | Viewed by 4028
Abstract
The sharing economy has seen a worldwide boom in recent years. In tourism, such platforms are being increasingly used; however, analysis of consumers’ behavior toward such platforms in the context of technological innovation since the COVID-19 pandemic is almost non-existent. The aim of [...] Read more.
The sharing economy has seen a worldwide boom in recent years. In tourism, such platforms are being increasingly used; however, analysis of consumers’ behavior toward such platforms in the context of technological innovation since the COVID-19 pandemic is almost non-existent. The aim of the present research is to fill this gap by studying, with the aid of structural equations, factors that influence the attitudes and behavior of consumers of tourist services offered through sharing economy platforms. Under the impact of the adoption of new technologies, the perceived value generated by these platforms is considered in the context of the COVID-19 pandemic. Trust in tourism sharing economy platforms and their perceived value is determined by consumers’ experience of using them, the authenticity of platforms, propensity toward technological innovation, and users’ demand for novelty. Data collected from 548 respondents were modeled using structural equations in SmartPLS. Results show that experience, the authenticity of platform, openness to new things, and technological innovation are the determining factors that influence consumers’ behavior on sharing economy tourism platforms. The originality of the research consists of the implementation, in a sharing economy context, of a new construct for this sector, which can also be used in other fields, namely that of pandemic fear. Furthermore, the way in which other constructs are included in the proposed conceptual model and the links between them presents additional novelty. Given the trend of increasing demand for such platforms and tourists’ appetite for technological innovation, it will become a managerial challenge for businesses in this field to keep up with the constant evolution of cutting-edge technologies. Full article
(This article belongs to the Special Issue Impact of COVID-19 on Multimedia Transformation)
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17 pages, 2860 KiB  
Article
The Impact of the COVID-19 Pandemic on the Global Web and Video Conferencing SaaS Market
by Cristiana Tudor
Electronics 2022, 11(16), 2633; https://doi.org/10.3390/electronics11162633 - 22 Aug 2022
Cited by 15 | Viewed by 7986
Abstract
The COVID-19 pandemic related government interventions produced rapid decreases in worldwide economic and social activity, with multifaceted economic and social consequences. In particular, the disruption of key industries and significant lifestyle changes in the aftermath of the pandemic outbreak led to the exponential [...] Read more.
The COVID-19 pandemic related government interventions produced rapid decreases in worldwide economic and social activity, with multifaceted economic and social consequences. In particular, the disruption of key industries and significant lifestyle changes in the aftermath of the pandemic outbreak led to the exponential adoption of web and video conferencing Software as a Service (SaaS) programs and to the solutions-led video conferencing market growth. However, the magnitude and persistence of the COVID-19 pandemic impact on the video conferencing solutions segment remain uninvestigated. Building on previous evidence linking population web-search behavior, private consumption, and retail sales, this study sources and employs Google Trends data as an analytical and forecasting tool for the solutions segment of the videoconferencing market. It implements a univariate forecast evaluation approach that assesses the predictive performance of several statistical and machine-learning models for the relative search volume (RSV) in the two SaaS program leaders, Zoom and Teams. ETS is found to provide the best forecast of consumer GT search interest for both RSV series. A baseline level for the consumer interest over the first pandemic wave is subsequently produced with ETS and further serves to estimate the excess search interest over the February 2020–August 2020 period. Results indicate that the pandemic has created an excess or abnormal consumer interest in the global web and videoconferencing SaaS market that would not have occurred in the absence of the pandemic. Other findings indicate that the impact is persistent as the excess interest stabilized at higher levels than in the pre-pandemic period for both SaaS market leaders, although a higher saturation of the Zoom market is detected. Full article
(This article belongs to the Special Issue Impact of COVID-19 on Multimedia Transformation)
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29 pages, 1151 KiB  
Article
User-Generated Multimedia Content Impact on the Destination Choice: Five Dimensions of Consumer Experience
by Iuliana Petronela Gârdan, Aurelio Mauri, Ionel Dumitru, Daniel Adrian Gârdan, Silvia Ștefania Maican and Daniel Moise
Electronics 2022, 11(16), 2570; https://doi.org/10.3390/electronics11162570 - 17 Aug 2022
Cited by 4 | Viewed by 4158
Abstract
This article proposes a complex approach to the phenomenon known in the literature as the consumption of user-generated multimedia content (UGMC) in the context of the effects generated by the pandemic on the consumption of tourist services. Thus, it analyzes the ways in [...] Read more.
This article proposes a complex approach to the phenomenon known in the literature as the consumption of user-generated multimedia content (UGMC) in the context of the effects generated by the pandemic on the consumption of tourist services. Thus, it analyzes the ways in which the creation and consumption of multimedia content affect the flow experience and the ways in which consumption experiences related to tourist services are transferred to other consumers. The pandemic crisis has fundamentally affected the ways in which consumers interact online with different types of multimedia content. In particular, consumers of travel services have developed behaviors that promote the transfer of trust in safe tourist destinations based on connecting to various forms of multimedia content (pictures, videos, blog posts, etc.) created and distributed online by other consumers who share their own positive consumer experiences. Based on a sample of 673 respondents, we validate a theoretical model that confirms the influence of the different dimensions of the consumption experience of tourist destinations (sensory, emotional, cognitive, conative, and relational). The influence is exerted at the level of the flow experience and exploratory behavior—the experience lived as a combination of elements, of which the emotional dimension is among the strongest, due to the anxiety caused by the COVID-19 pandemic. Full article
(This article belongs to the Special Issue Impact of COVID-19 on Multimedia Transformation)
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25 pages, 1898 KiB  
Article
A Hybrid SEM-Neural Network Modeling of Quality of M-Commerce Services under the Impact of the COVID-19 Pandemic
by Anca Mehedintu and Georgeta Soava
Electronics 2022, 11(16), 2499; https://doi.org/10.3390/electronics11162499 - 10 Aug 2022
Cited by 3 | Viewed by 3433
Abstract
The research purpose is to contribute to the understanding of the COVID-19 pandemic impact on the intensification of commercial transactions on the mobile channel (m-commerce) and to identify the most significant factors that act on consumer behavior based on the development of a [...] Read more.
The research purpose is to contribute to the understanding of the COVID-19 pandemic impact on the intensification of commercial transactions on the mobile channel (m-commerce) and to identify the most significant factors that act on consumer behavior based on the development of a conceptual model to establish the influence of m-commerce service quality on customer satisfaction and loyalty. The data were collected through a survey addressed to customers who, during 2021–2022, made at least one purchase through m-commerce. The analysis was performed with SPSS Statistics and Amos software, using a hybrid approach: Structural Equation Modeling (SEM) and Artificial Neural Network (ANN). The research results confirm the hypotheses presented in this study. Both models identified the quality of services offered by m-commerce, satisfaction, and trust as determining factors for increasing consumer loyalty in virtual commerce. The novelty of this study consists of an interconnected analysis model of some variables specific to mobile commerce, which have not been used in this combination in the specialized literature. This research can be the basis of other research studies. In addition, it provides valuable results for the business environment (forecasts) and customers by obtaining improved, personalized, and secure commerce services. Full article
(This article belongs to the Special Issue Impact of COVID-19 on Multimedia Transformation)
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22 pages, 1094 KiB  
Article
Assessing the Effects of the COVID-19 Pandemic on M-Commerce Adoption: An Adapted UTAUT2 Approach
by Simona Vinerean, Camelia Budac, Lia Alexandra Baltador and Dan-Cristian Dabija
Electronics 2022, 11(8), 1269; https://doi.org/10.3390/electronics11081269 - 17 Apr 2022
Cited by 103 | Viewed by 8357
Abstract
The COVID-19 pandemic has impacted consumers’ lives and their shopping patterns, leading them towards mobile commerce. To address current shopping circumstances, an adapted UTAUT2 model aims to integrate trust and perceptions of the effects of the COVID-19 pandemic on consumers’ behavioral intention to [...] Read more.
The COVID-19 pandemic has impacted consumers’ lives and their shopping patterns, leading them towards mobile commerce. To address current shopping circumstances, an adapted UTAUT2 model aims to integrate trust and perceptions of the effects of the COVID-19 pandemic on consumers’ behavioral intention to rely on m-commerce during this period. The study proposes a research model which is investigated with the help of structural equation modelling in AMOS. Using the framework of a cross-sectional study, data were collected from an emerging market in Romania, where internet speed ranks 4th worldwide and where the yearly increase in internet and social media users is approximately 10%. By using confirmatory factor analysis and structural equation modelling, the research validates the applicability of UTAUT2 in examining consumers’ behavioral intent of using m-commerce during a pandemic. Hedonic motivation is the strongest predictor of consumers’ behavioral intentions to continue using m-commerce. The findings contribute to understandings of consumers’ behavior with m-commerce in an emerging market, extending knowledge based on the adapted UTAUT2 model and allowing for comprehension of the key role of trust and social influences in affecting consumers’ perceptions of the COVID-19 outbreak in relation to shopping patterns. Full article
(This article belongs to the Special Issue Impact of COVID-19 on Multimedia Transformation)
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