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19 pages, 2527 KiB

Open AccessArticle

The Use of Voice Control in 3D Medical Data Visualization Implementation, Legal, and Ethical Issues

by Miklos Vincze, Bela Molnar and Miklos Kozlovszky

Information 2025, 16(1), 12; https://doi.org/10.3390/info16010012 - 30 Dec 2024

Viewed by 510

Abstract

Voice-controlled devices are becoming increasingly common in our everyday lives as well as in medicine. Whether it is our smartphones, with voice assistants that make it easier to access functions, or IoT (Internet of Things) devices that let us control certain areas of [...] Read more.

Voice-controlled devices are becoming increasingly common in our everyday lives as well as in medicine. Whether it is our smartphones, with voice assistants that make it easier to access functions, or IoT (Internet of Things) devices that let us control certain areas of our home with voice commands using sensors and different communication networks, or even medical robots that can be controlled by a doctor with voice instructions. Over the last decade, systems using voice control have made great progress, both in terms of accuracy of voice processing and usability. The topic of voice control is intertwined with the application of artificial intelligence (AI), as the mapping of spoken commands into written text and their understanding is mostly conducted by some kind of trained AI model. Our research had two objectives. The first was to design and develop a system that enables doctors to evaluate medical data in 3D using voice control. The second was to describe the legal and ethical issues involved in using AI-based solutions for voice control. During our research, we created a voice control module for an existing software called PathoVR, using a model taught by Google to interpret the voice commands given by the user. Our research, presented in this paper, can be divided into two parts. In the first, we have designed and developed a system that allows the user to evaluate 3D pathological medical serial sections using voice commands. In contrast, in the second part of our research, we investigated the legal and ethical issues that may arise when using voice control in the medical field. In our research, we have identified legal and ethical barriers to the use of artificial intelligence in voice control, which need to be answered in order to make this technology part of everyday medicine. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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26 pages, 2478 KiB

Open AccessArticle

An Approach for Detecting Parkinson’s Disease by Integrating Optimal Feature Selection Strategies with Dense Multiscale Sample Entropy

by Minh Tai Pham Nguyen, Minh Khue Phan Tran, Tadashi Nakano, Thi Hong Tran and Quoc Duy Nam Nguyen

Information 2025, 16(1), 1; https://doi.org/10.3390/info16010001 - 24 Dec 2024

Viewed by 583

Abstract

Parkinson’s disease (PD) is a neurological disorder that severely affects motor function, especially gait, requiring accurate diagnosis and assessment instruments. This study presents Dense Multiscale Sample Entropy (DM-SamEn) as an innovative method for diminishing feature dimensions while maintaining the uniqueness of signal features. [...] Read more.

Parkinson’s disease (PD) is a neurological disorder that severely affects motor function, especially gait, requiring accurate diagnosis and assessment instruments. This study presents Dense Multiscale Sample Entropy (DM-SamEn) as an innovative method for diminishing feature dimensions while maintaining the uniqueness of signal features. DM-SamEn employs a weighting mechanism that considers the dynamic properties of the signal, thereby reducing redundancy and improving the distinctiveness of features extracted from vertical ground reaction force (VGRF) signals in patients with Parkinson’s disease. Subsequent to the extraction process, correlation-based feature selection (CFS) and sequential backward selection (SBS) refine feature sets, improving algorithmic accuracy. To validate the feature extraction and selection stage, three classifiers—Adaptive Weighted K-Nearest Neighbors (AW-KNN), Radial Basis Function Support Vector Machine (RBF-SVM), and Multilayer Perceptron (MLP)—were employed to evaluate classification efficacy and ascertain optimal performance across selection strategies, including CFS, SBS, and the hybrid SBS-CFS approach. K-fold cross-validation was employed to provide improved evaluation of model performance by assessing the model on various data subsets, thereby mitigating the risk of overfitting and augmenting the robustness of the results. As a result, the model demonstrated a significant ability to differentiate between PD patients and healthy controls, with classification accuracy reported as ACC [CI 95%: 97.82–98.5%] for disease identification and ACC [CI 95%: 96.3–97.3%] for severity assessment. Optimal performance was primarily achieved through feature sets chosen using SBS and the integrated SBS-CFS methods. The findings highlight the model’s potential as an effective instrument for diagnosing PD and assessing its severity, contributing to advancements in clinical management of the condition. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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16 pages, 2020 KiB

Open AccessArticle

Leveraging Social Media Data for Enhanced Forecasting of International Student Arrivals in Australia

by Ali Abdul Karim, Eric Pardede and Scott Mann

Information 2024, 15(12), 823; https://doi.org/10.3390/info15120823 - 23 Dec 2024

Viewed by 424

Abstract

This study examines the extent to which incorporating social media data enhances the predictive accuracy of models forecasting international students’ arrivals. Private social media data collected from a public university, along with collected web traffic data and Google Trend data, were used in [...] Read more.

This study examines the extent to which incorporating social media data enhances the predictive accuracy of models forecasting international students’ arrivals. Private social media data collected from a public university, along with collected web traffic data and Google Trend data, were used in the forecasting models. Initially, a correlation analysis was conducted, revealing a strong relationship between the institution’s international student enrolment and the social media activity, as well as with the overall number of international students arriving in Australia. Building on these insights, features were derived from the collected data for use in the development of the forecasting models. Two XGBoost models were developed: one excluding social media’s features and one including them. The model incorporating social media data outperformed the one without it. Furthermore, a feature selection process was applied, resulting in even more accurate forecasts. These findings suggest that integrating social media data can significantly enhance the accuracy of forecasting models for international student arrivals. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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45 pages, 1416 KiB

Open AccessArticle

A Comprehensive Review of Deep Learning: Architectures, Recent Advances, and Applications

by Ibomoiye Domor Mienye and Theo G. Swart

Information 2024, 15(12), 755; https://doi.org/10.3390/info15120755 - 27 Nov 2024

Viewed by 8636

Abstract

Deep learning (DL) has become a core component of modern artificial intelligence (AI), driving significant advancements across diverse fields by facilitating the analysis of complex systems, from protein folding in biology to molecular discovery in chemistry and particle interactions in physics. However, the [...] Read more.

Deep learning (DL) has become a core component of modern artificial intelligence (AI), driving significant advancements across diverse fields by facilitating the analysis of complex systems, from protein folding in biology to molecular discovery in chemistry and particle interactions in physics. However, the field of deep learning is constantly evolving, with recent innovations in both architectures and applications. Therefore, this paper provides a comprehensive review of recent DL advances, covering the evolution and applications of foundational models like convolutional neural networks (CNNs) and Recurrent Neural Networks (RNNs), as well as recent architectures such as transformers, generative adversarial networks (GANs), capsule networks, and graph neural networks (GNNs). Additionally, the paper discusses novel training techniques, including self-supervised learning, federated learning, and deep reinforcement learning, which further enhance the capabilities of deep learning models. By synthesizing recent developments and identifying current challenges, this paper provides insights into the state of the art and future directions of DL research, offering valuable guidance for both researchers and industry experts. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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10 pages, 4055 KiB

Open AccessArticle

Accurately Identifying Sound vs. Rotten Cranberries Using Convolutional Neural Network

by Sayed Mehedi Azim, Austin Spadaro, Joseph Kawash, James Polashock and Iman Dehzangi

Information 2024, 15(11), 731; https://doi.org/10.3390/info15110731 - 15 Nov 2024

Viewed by 900

Abstract

Cranberries, native to North America, are known for their nutritional value and human health benefits. One hurdle to commercial production is losses due to fruit rot. Cranberry fruit rot results from a complex of more than ten filamentous fungi, challenging breeding for resistance. [...] Read more.

Cranberries, native to North America, are known for their nutritional value and human health benefits. One hurdle to commercial production is losses due to fruit rot. Cranberry fruit rot results from a complex of more than ten filamentous fungi, challenging breeding for resistance. Nonetheless, our collaborative breeding program has fruit rot resistance as a significant target. This program currently relies heavily on manual sorting of sound vs. rotten cranberries. This process is labor-intensive and time-consuming, prompting the need for an automated classification (sound vs. rotten) system. Although many studies have focused on classifying different fruits and vegetables, no such approach has been developed for cranberries yet, partly because datasets are lacking for conducting the necessary image analyses. This research addresses this gap by introducing a novel image dataset comprising sound and rotten cranberries to facilitate computational analysis. In addition, we developed CARP (Cranberry Assessment for Rot Prediction), a convolutional neural network (CNN)-based model to distinguish sound cranberries from rotten ones. With an accuracy of 97.4%, a sensitivity of 97.2%, and a specificity of 97.2% on the training dataset and 94.8%, 95.4%, and 92.7% on the independent dataset, respectively, our proposed CNN model shows its effectiveness in accurately differentiating between sound and rotten cranberries. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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19 pages, 4823 KiB

Open AccessArticle

Evaluating Feature Impact Prior to Phylogenetic Analysis Using Machine Learning Techniques

by Osama A. Salman and Gábor Hosszú

Information 2024, 15(11), 696; https://doi.org/10.3390/info15110696 - 4 Nov 2024

Viewed by 908

Abstract

The purpose of this paper is to describe a feature selection algorithm and its application to enhance the accuracy of the reconstruction of phylogenetic trees by improving the efficiency of tree construction. Applying machine learning models for Arabic and Aramaic scripts, such as [...] Read more.

The purpose of this paper is to describe a feature selection algorithm and its application to enhance the accuracy of the reconstruction of phylogenetic trees by improving the efficiency of tree construction. Applying machine learning models for Arabic and Aramaic scripts, such as deep neural networks (DNNs), support vector machines (SVMs), and random forests (RFs), each model was used to compare the phylogenies. The methodology was applied to a dataset containing Arabic and Aramaic scripts, demonstrating its relevance in a range of phylogenetic analyses. The results emphasize that feature selection by DNNs, their essential role, outperforms other models in terms of area under the curve (AUC) and equal error rate (EER) across various datasets and fold sizes. Furthermore, both SVM and RF models are valuable for understanding the strengths and limitations of these approaches in the context of phylogenetic analysis This method not only simplifies the tree structures but also enhances their Consistency Index values. Therefore, they offer a robust framework for evolutionary studies. The findings highlight the application of machine learning in phylogenetics, suggesting a path toward accurate and efficient evolutionary analyses and enabling a deeper understanding of evolutionary relationships. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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22 pages, 1370 KiB

Open AccessArticle

Effects of Generative AI in Tourism Industry

by Galina Ilieva, Tania Yankova and Stanislava Klisarova-Belcheva

Information 2024, 15(11), 671; https://doi.org/10.3390/info15110671 - 25 Oct 2024

Viewed by 5687

Abstract

In the dynamic and evolving tourism industry, engaging with stakeholders is essential for fostering innovation and improving service quality. However, tourism companies often struggle to meet expectations for customer satisfaction through interactivity and real-time feedback. While new digital technologies can address the challenge [...] Read more.

In the dynamic and evolving tourism industry, engaging with stakeholders is essential for fostering innovation and improving service quality. However, tourism companies often struggle to meet expectations for customer satisfaction through interactivity and real-time feedback. While new digital technologies can address the challenge of providing personalized travel experiences, they can also increase the workload for travel agencies due to the maintenance and updates required to keep travel details current. Intelligent chatbots and other generative artificial intelligence (GAI) tools can help mitigate these obstacles by transforming tourism and travel-related services, offering interactive guidance for both tourism companies and travelers. In this study, we explore and compare the main characteristics of existing responsive AI instruments applicable in tourism and hospitality scenarios. Then, we propose a new theoretical framework for decision making in the tourism industry, integrating GAI technologies to enable agencies to create and manage itineraries, and tourists to interact online with these innovative instruments. The advantages of the proposed framework are as follows: (1) providing a comprehensive understanding of the transformative potential of new generation AI tools in tourism and facilitating their effective implementation; (2) offering a holistic methodology to enhance the tourist experience; (3) unifying the applications of contemporary AI instruments in tourism activities and paving the way for their further development. The study contributes to the expanding literature on tourism modernization and offers recommendations for industry practitioners, consumers, and local, regional, and national tourism bodies to adopt a more user-centric approach to enhancing travel services. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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10 pages, 263 KiB

Open AccessArticle

Few-Shot Methods for Aspect-Level Sentiment Analysis

by Aleksander Wawer

Information 2024, 15(11), 664; https://doi.org/10.3390/info15110664 - 22 Oct 2024

Viewed by 1061

Abstract

In this paper, we explore the approaches to the problem of cross-domain few-shot classification of sentiment aspects. By cross-domain few-shot, we mean a setting where the model is trained on large data in one domain (for example, hotel reviews) and is intended to [...] Read more.

In this paper, we explore the approaches to the problem of cross-domain few-shot classification of sentiment aspects. By cross-domain few-shot, we mean a setting where the model is trained on large data in one domain (for example, hotel reviews) and is intended to perform on another (for example, restaurant reviews) with only a few labelled examples in the target domain. We start with pre-trained monolingual language models. Using the Polish language dataset AspectEmo, we compare model training using standard gradient-based learning to a zero-shot approach and two dedicated few-shot methods: ProtoNet and NNShot. We find both dedicated methods much superior to both gradient learning and zero-shot setup, with a small advantage held by NNShot. Overall, we find few-shot to be a compelling alternative, achieving a surprising amount of performance compared to gradient training on full-size data. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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15 pages, 4030 KiB

Open AccessArticle

A Training-Free Latent Diffusion Style Transfer Method

by Zhengtao Xiang, Xing Wan, Libo Xu, Xin Yu and Yuhan Mao

Information 2024, 15(10), 588; https://doi.org/10.3390/info15100588 - 26 Sep 2024

Viewed by 1432

Abstract

Diffusion models have attracted considerable scholarly interest for their outstanding performance in generative tasks. However, current style transfer techniques based on diffusion models still rely on fine-tuning during the inference phase to optimize the generated results. This approach is not merely laborious and [...] Read more.

Diffusion models have attracted considerable scholarly interest for their outstanding performance in generative tasks. However, current style transfer techniques based on diffusion models still rely on fine-tuning during the inference phase to optimize the generated results. This approach is not merely laborious and resource-demanding but also fails to fully harness the creative potential of expansive diffusion models. To overcome this limitation, this paper introduces an innovative solution that utilizes a pretrained diffusion model, thereby obviating the necessity for additional training steps. The scheme proposes a Feature Normalization Mapping Module with Cross-Attention Mechanism (INN-FMM) based on the dual-path diffusion model. This module employs soft attention to extract style features and integrate them with content features. Additionally, a parameter-free Similarity Attention Mechanism (SimAM) is employed within the image feature space to facilitate the transfer of style image textures and colors, while simultaneously minimizing the loss of structural content information. The fusion of these dual attention mechanisms enables us to achieve style transfer in texture and color without sacrificing content integrity. The experimental results indicate that our approach exceeds existing methods in several evaluation metrics. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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35 pages, 836 KiB

Open AccessArticle

Enhancing Task-Oriented Dialogue Systems through Synchronous Multi-Party Interaction and Multi-Group Virtual Simulation

by Ellie S. Paek, Talyn Fan, James D. Finch and Jinho D. Choi

Information 2024, 15(9), 580; https://doi.org/10.3390/info15090580 - 19 Sep 2024

Cited by 1 | Viewed by 1699

Abstract

This paper presents two innovative approaches: a synchronous multi-party dialogue system that engages in simultaneous interactions with multiple users, and multi-group simulations involving virtual user groups to evaluate the resilience of this system. Unlike most other chatbots that communicate with each user independently, [...] Read more.

This paper presents two innovative approaches: a synchronous multi-party dialogue system that engages in simultaneous interactions with multiple users, and multi-group simulations involving virtual user groups to evaluate the resilience of this system. Unlike most other chatbots that communicate with each user independently, our system facilitates information gathering from multiple users and executes 17 administrative tasks for group requests adeptly by leveraging a state machine-based framework for complete control over dialogue flow and a large language model (LLM) for robust context understanding. Assessing such a unique dialogue system poses challenges, as it requires many groups of users to interact with the system concurrently for an extended duration. To address this, we simulate various virtual groups using an LLM, each comprising 10–30 users who may belong to multiple groups, in order to evaluate the efficacy of our system; each user is assigned a persona and allowed to interact freely without scripts. As a result, our system shows average success rates of 87% for task completion and 89% for natural language understanding. Comparatively, our virtual simulation, which has an average success rate of 80%, is juxtaposed with a group of 15 human users, depicting similar task diversity and error trends. To our knowledge, it is the first work to show the LLM’s potential in both task execution and the simulation of a synchronous dialogue system to fully automate administrative tasks. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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13 pages, 698 KiB

Open AccessArticle

What Is Your Favorite Gender, MLM? Gender Bias Evaluation in Multilingual Masked Language Models

by Jeongrok Yu, Seong Ug Kim, Jacob Choi and Jinho D. Choi

Information 2024, 15(9), 549; https://doi.org/10.3390/info15090549 - 7 Sep 2024

Cited by 1 | Viewed by 987

Abstract

Bias is a disproportionate prejudice in favor of one side against another. Due to the success of transformer-based masked language models (MLMs) and their impact on many NLP tasks, a systematic evaluation of bias in these models is now needed more than ever. [...] Read more.

Bias is a disproportionate prejudice in favor of one side against another. Due to the success of transformer-based masked language models (MLMs) and their impact on many NLP tasks, a systematic evaluation of bias in these models is now needed more than ever. While many studies have evaluated gender bias in English MLMs, only a few have explored gender bias in other languages. This paper proposes a multilingual approach to estimating gender bias in MLMs from five languages: Chinese, English, German, Portuguese, and Spanish. Unlike previous work, our approach does not depend on parallel corpora coupled with English to detect gender bias in other languages using multilingual lexicons. Moreover, a novel model-based method is presented to generate sentence pairs for a more robust analysis of gender bias. For each language, lexicon-based and model-based methods are applied to create two datasets, which are used to evaluate gender bias in an MLM specifically trained for that language using one existing and three new scoring metrics. Our results show that the previous approach is data-sensitive and unstable, suggesting that gender bias should be assessed on a large dataset using multiple evaluation metrics for best practice. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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14 pages, 738 KiB

Open AccessArticle

Anomaly Detection in Kuwait Construction Market Data Using Autoencoder Neural Networks

by Basma Al-Sabah and Gholamreza Anbarjafari

Information 2024, 15(8), 424; https://doi.org/10.3390/info15080424 - 23 Jul 2024

Viewed by 1185

Abstract

In the ambitiously evolving construction industry of Kuwait, characterised by its vision 2035 and rapid technological integration, there exists a pressing need for advanced analytical frameworks. The pressing need for advanced analytical frameworks in the Kuwait Construction Market arises from the necessity to [...] Read more.

In the ambitiously evolving construction industry of Kuwait, characterised by its vision 2035 and rapid technological integration, there exists a pressing need for advanced analytical frameworks. The pressing need for advanced analytical frameworks in the Kuwait Construction Market arises from the necessity to identify inefficiencies, predict market trends, and enhance decision-making processes. For instance, these frameworks can be used to detect anomalies in investment patterns, forecast the impact of economic changes on project timelines, and optimise resource allocation by analysing labour and material supply data. By leveraging deep learning techniques, such as autoencoder neural networks, stakeholders can gain deeper insights into the market’s complexities and improve strategic planning and operational efficiency. This research paper introduces a deep learning approach utilising an autoencoder neural network to analyse the complexities of the Kuwait Construction Market and identify data irregularities. The construction sector’s significant investment influx and project expansion make it an ideal candidate for deploying sophisticated analytical techniques to detect anomalous patterns indicating inefficiencies or unveiling potential opportunities. Our approach leverages the capabilities of autoencoder architectures to delve into and understand the prevalent patterns in market behaviours. This analysis involves training the autoencoder on historical market data to learn the normal patterns and subsequently using it to identify deviations from these learned patterns. This allows for the detection of anomalies that may lead to operational or financial consequences. We elucidate the mathematical foundations of autoencoders, highlighting their proficiency in managing the complex, multidimensional data typical of the construction industry. Through training on an extensive dataset—comprising variables like market sizes, investment distributions, and project completions—our model demonstrates its ability to pinpoint subtle yet significant anomalies. The outcomes of this study enhance our understanding of deep learning’s pivotal role in construction and building management. Empirically, the model detected anomalies in transaction volumes of lands and houses, highlighting unusual spikes that correlate with specific market activities. These findings demonstrate the autoencoder’s effectiveness in anomaly detection, emphasising its importance in enhancing operational efficiency and strategic planning in the construction industry. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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Review

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19 pages, 653 KiB

Open AccessReview

Revolutionizing Supply Chains: Unleashing the Power of AI-Driven Intelligent Automation and Real-Time Information Flow

by Mohammad Shamsuddoha, Eijaz Ahmed Khan, Md Maruf Hossan Chowdhury and Tasnuba Nasir

Information 2025, 16(1), 26; https://doi.org/10.3390/info16010026 - 6 Jan 2025

Viewed by 2270

Abstract

Artificial intelligence (AI) and smart automation are revolutionizing the global supply chain ecosystem at an accelerated pace, providing tremendous potential for resilience, innovation, efficacy, and profitability. This paper examines how AI, machine learning (ML), and robotic process automation (RPA) influence supply chain operations [...] Read more.

Artificial intelligence (AI) and smart automation are revolutionizing the global supply chain ecosystem at an accelerated pace, providing tremendous potential for resilience, innovation, efficacy, and profitability. This paper examines how AI, machine learning (ML), and robotic process automation (RPA) influence supply chain operations to adjust to the risks and vulnerabilities. It focuses on how AI and other relevant technologies will enhance forecasting to predict actual demand, expedite logistics, increase warehouse efficiency, and promote instantaneously making decisions. This study utilizes thematic analysis to find AI-driven supply chain applications, including logistics optimization, forecasting demand, and risk mitigation, among 383 peer-reviewed articles (2017–2024). It provides a strategic framework for dealing with vulnerabilities, operational excellence, and resilient solutions. Additionally, the research investigates how AI contributes to supply chain resilience by predicting disruptions and automating risk mitigation strategies. This paper identifies critical success factors and challenges in adopting intelligent automation by analyzing real-world industry implementations. The findings will propose a strategic framework for organizations aiming to leverage AI to achieve operational excellence, agility, and real-time information flow for effective decision-making. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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30 pages, 351 KiB

Open AccessReview

AI in the Financial Sector: The Line between Innovation, Regulation and Ethical Responsibility

by Nurhadhinah Nadiah Ridzuan, Masairol Masri, Muhammad Anshari, Norma Latif Fitriyani and Muhammad Syafrudin

Information 2024, 15(8), 432; https://doi.org/10.3390/info15080432 - 25 Jul 2024

Cited by 2 | Viewed by 16990

Abstract

This study examines the applications, benefits, challenges, and ethical considerations of artificial intelligence (AI) in the banking and finance sectors. It reviews current AI regulation and governance frameworks to provide insights for stakeholders navigating AI integration. A descriptive analysis based on a literature [...] Read more.

This study examines the applications, benefits, challenges, and ethical considerations of artificial intelligence (AI) in the banking and finance sectors. It reviews current AI regulation and governance frameworks to provide insights for stakeholders navigating AI integration. A descriptive analysis based on a literature review of recent research is conducted, exploring AI applications, benefits, challenges, regulations, and relevant theories. This study identifies key trends and suggests future research directions. The major findings include an overview of AI applications, benefits, challenges, and ethical issues in the banking and finance industries. Recommendations are provided to address these challenges and ethical issues, along with examples of existing regulations and strategies for implementing AI governance frameworks within organizations. This paper highlights innovation, regulation, and ethical issues in relation to AI within the banking and finance sectors. Analyzes the previous literature, and suggests strategies for AI governance framework implementation and future research directions. Innovation in the applications of AI integrates with fintech, such as preventing financial crimes, credit risk assessment, customer service, and investment management. These applications improve decision making and enhance the customer experience, particularly in banks. Existing AI regulations and guidelines include those from Hong Kong SAR, the United States, China, the United Kingdom, the European Union, and Singapore. Challenges include data privacy and security, bias and fairness, accountability and transparency, and the skill gap. Therefore, implementing an AI governance framework requires rules and guidelines to address these issues. This paper makes recommendations for policymakers and suggests practical implications in reference to the ASEAN guidelines for AI development at the national and regional levels. Future research directions, a combination of extended UTAUT, change theory, and institutional theory, as well as the critical success factor, can fill the theoretical gap through mixed-method research. In terms of the population gap can be addressed by research undertaken in a nation where fintech services are projected to be less accepted, such as a developing or Islamic country. In summary, this study presents a novel approach using descriptive analysis, offering four main contributions that make this research novel: (1) the applications of AI in the banking and finance industries, (2) the benefits and challenges of AI adoption in these industries, (3) the current AI regulations and governance, and (4) the types of theories relevant for further research. The research findings are expected to contribute to policy and offer practical implications for fintech development in a country. Full article

(This article belongs to the Special Issue Feature Papers in Artificial Intelligence 2024)

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